Cushion Lab Review

About Cushion Lab

Cushion Lab Review

Are you tired of constant back pain and discomfort while sitting at your desk? This Cushion Lab review will tell you everything you need to know about the American brand that designs ergonomic memory foam pillows. 

Made with sustainable materials, such as organic cotton and bamboo fiber, Cushion Lab has been a hot topic in The Daily Beast, Self Magazine, and Real Simple. They have also garnered a substantial social media following with 15.5k followers on Instagram and over 6k likes on Facebook. 

Interested in learning more about this pillow brand that puts comfort and support at the forefront? This Cushion Labs review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, in order to help you decide if their specially designed pillows are really worth a try. 

Overview of Cushion Lab

Cushion Lab Review

The Cushion Lab launched in 2018 with the mission to make Americans more comfortable and living with better support, whether at their desk, home, traveling or even in bed with ergonomically designed sleep pillows. 

This American company has also vowed to be as sustainable and ethical with their sourcing as possible as their pillows are crafted with 100% recycled polyester taken from recycled bottles. They also only work with organic cottons and bamboo fibers. Every product is designed and shipped out of California with production overseas. 

Now that we’ve covered the background of this American ergonomically designed support pillow brand, let’s take a look through some of the highlights in shopping with Cushion Lab. 


  • Ergonomic memory foam pillows designed by experts 
  • Free ground shipping 
  • Cushion Lab products come with a 1-year warranty
  • Easy removable covers that are machine washable 
  • AfterPay financing available 
  • Sustainably-made using organic or recycled materials 
Cushion Lab Review

Now that we’ve taken you through some of the highlights to shopping the brand, it’s time to dig into the product reviews and really investigate what it is that Cushion Lab has to offer! 

Cushion Lab Sleep Review

There’s nothing better than sinking your head into your hotel pillow at night… but what if you could have that same comfort every night at home?

It’s important to have the right support for your head and neck and prevent issues. And that’s exactly where the Cushion Lab sleep pillows come into play. Let’s take a look at their best-sellers. 

Cushion Lab Neck Relief Ergonomic Cervical Pillow Review

Are you waking up with neck pain with your pillow nowhere to be found in the morning? Check out the Cushion Lab Neck Relief Ergonomic Cervical Pillow

This medium-firm ergonomically designed sleep pillow was made to gently support the head while allowing the neck to stretch naturally with proper alignment. It is made of Cushion Lab’s Hyperfoam memory foam which contours your head and neck while remaining breathable. 

The Cushion Lab Neck Relief Ergonomic Cervical Pillow is currently priced at $65 (down from $85). 

Cushion Lab Cooling Neck Support Contour Pillow Review

If you know that there’s no better feeling than flipping your pillow over to the cool side but want a bit more support at night, check out the Cushion Lab Cooling Neck Support Contour Pillow

This firm pillow is ergonomically designed to support both your neck and head during rest hours and it features unique side bolsters to help relieve your shoulders of any pressure as you comfortably go between back- and side-sleep. 

The cooling cover is meant to help keep your head and neck fresh as it repels any moisture that might build up during those heated sleep hours. 

The Cushion Lab Cooling Neck Support Contour Pillow is priced at $65 (down from $80). 

Cushion Lab Ergonomic Contour Memory Foam Pillow Review

Are you on the hunt for a contour pillow that seamlessly supports your head and neck? The Cushion Lab Ergonomic Contour Memory Foam Pillow does just that. 

This pillow has a medium-soft firmness, but due to the contouring Hyperfoam memory foam, it allows for your head to comfortably and ergonomically reposition in a supportive manner dozens of times through the night. 

The Cushion Lab Ergonomic Contour Memory Foam Pillow is priced at $42

Cushion Lab Adjustable Shredded Memory Foam Pillow Review

Do you love the feeling of a fluffy down pillow but need the support of memory foam? The Cushion Lab Adjustable Shredded Memory Foam Pillow offers a balance of luxury that you can sink into without losing the support.

This adjustable pillow will never go flat on you since it’s made with Cushion Lab’s Hyperfoam that braces and cushions your neck and head. You can even add or remove fill to achieve the pillow of your dreams.

The Cushion Lab Adjustable Shredded Memory Foam Pillow is priced at $52 (down from $62). 

Cushion Lab Work Review

Whether you’re still working from home or have finally returned to the office, spending hours sitting in an uncomfortable office chair takes a toll on your body.

If you’re ready to invest in your office setup for your back and neck, check out Cushion Lab’s top-sellers for the workplace. 

Cushion Lab Back Relief Lumbar Pillow Review

Whether you’re sitting at your desk or working from the kitchen table, the Cushion Lab Back Relief Lumbar Pillow was designed by the in-house team of ergonomists to make any set-up a little more comfortable. 

The unique design supports the spine, lower back, and upper back with Hyperfoam memory foam. This is a game changer for those who spend the day sitting. 

The Cushion Lab Back Relief Lumbar Pillow is priced at $64 (down from $72). 

Cushion Lab Pressure Relief Seat Cushion Review

At some point in the work day, we’ve all experienced S.B.S… Sore Butt Syndrome! You know, constant back pain and poor posture? It’s time to fix that with the Cushion Lab Pressure Relief Seat Cushion

Available in a variety of fun colors, the Cushion Lab seat cushion was designed to relieve the back and spine while taking pressure off your sitz bones. It contours to the shape of your bottom to evenly distribute your weight across the entire cushion. 

The Cushion Lab Seat Cushion is priced at $69 (down from $79). 

Cushion Lab Travel Review

We all know that the only thing worse than a crying baby on a plane is trying to find a comfortable position for your neck on a long flight. Let’s take a look at some of the more popular Cushion Lab travel neck pillows available for purchase. 

Cushion Lab Ergonomic Travel Neck Pillow Review

Do you love to nap on the go but hate waking up to a sore neck? The Cushion Lab Ergonomic Travel Neck Pillow helps alleviate chronic issues that are common for routine travelers. 

Available in four different colors, the Cushion Lab Travel Neck Pillow was ergonomically designed to support your neck and get rid of the strain with a 360 degree wrap-around style. 

It is easy to adjust the pillow for your style of sleep and it collapses down to a smaller size that fits into a safety travel pouch. 

The Cushion Lab Ergonomic Travel Neck Pillow is priced at $49 (down from $55).

Who Is Cushion Lab For? 

Cushion Lab Review

Cushion Lab designs their products for the customer who prioritizes ergonomic support in their sleep, work day, and travel life. If you experience neck or back pain after sitting or sleeping, this is a brand that focuses on your needs. 

The memory foam pillows from Cushion Lab are designed to bring comfort and support to your everyday routines. If you’re ready to invest in head, neck, and lumbar support, you should check out their products. 

Comparison: Cushion Lab vs. Purple

Cushion Lab Review

This wouldn’t be a complete Cushion Lab review without taking a look at the competition. 

The mattress and pillow brand, Purple, has products made with unique aerospace materials for softness, comfort and durability. The brand is run by a rocket scientist and tech comfort genius. 

Let’s take a look at some of the similarities between Cushion Lab and Purple: 

  • Cushion Lab and Purple sell ergonomic pillows and seat cushions
  • Both websites have a sale section 
  • Positive Purple and Cushion Lab reviews establish both brands as trustworthy 

There are some ways in which these two brands differ though. Let’s look: 

  • Purple expanded into mattresses almost 10 years ago, whereas Cushion Lab focuses on pillows, seat cushions and lumbar support
  • Purple offers discounts such as military, first responder, and education discounts 
  • Purple pillows are significantly more expensive than Cushion Lab 

Overall, these two brands do offer similar products. If you’re shopping for a new mattress, however, Purple can help you out. On the other hand, if ergonomic memory foam pillows are at the top of your list, Cushion Lab is less expensive with just as many positive reviews. 

Cushion Lab Reviews: What Do Customers Think?

Cushion Lab Review

Alright, let’s talk about reputation. This Cushion Lab review knows that you can tell a lot about a brand based on what their customers have to say. It’s time to take a look at comments from people who have already taken the plunge. 

First up, let’s head over to the Cushion Lab website and see how some of their most popular products are rated. 

  • The Cushion Lab Neck Relief Ergonomic Cervical Pillow: an average of 4.8/5 stars with 156 reviews and one customer calling it “the perfect pillow”
  • The Cushion Lab Adjustable Shredded Memory Foam Pillow: an average of 4.8/5 stars with 186 Cushion Lab reviews 
  • The Cushion Lab Lumbar Pillow: an average of 4.8/5 stars with  500 reviews and one customer saying “it goes everywhere with me!”
  • The Cushion Lab Seat Cushion: an average of 4.8/5 stars with 1,355 reviews 
  • The Cushion Lab Side Sleeper Knee Pillow: an average of 4.8/5 stars with 307 reviews 

One thing that stood out in the many positive Cushion Lab reviews left by satisfied customers on their website is that there is something available for every kind of sleeper on their website. 

The Cushion Lab Ergonomic Contour Memory Foam Pillow sits at an average of 4.8/5 stars with 44 reviews. One customer left a 5/5 star review that spoke to his experience sleeping with this supportive pillow: 

“I’m a side sleeper and [have] been looking for a comfy pillow for so long. Tried a lot of different ones but none [are] like this one. The curved edge keeps my head and neck in position so that my head won’t slide off the pillow during sleep, and the height is high enough to keep my spine straight when I sleep on my side.” 

Since working from home has become the new long-term routine, people are setting up their home offices to support their backs and bums. Checking out the Cushion Lab Lumbar Pillow on Amazon, it has gathered 4.4/5 stars with 1,046 Cushion Lab reviews. 

A lot of customers have left comments about how this lumbar support pillow works well due to the dense material and unique ergonomic design. One customer that left a 5/5 star review commented that: 

When I first received it, I thought “what a funky looking back cushion!” I strap it down and sit down in my office chair, wow perfection! The support is not like the other ones that feel like a throw pillow. This one props up my lower back and lets me sit upright, it even reduces my shoulder strain due to no longer slouching. 

After the first day of using it my lower back feels much relieved, my mid-back was slightly sore much like after a good massage. The day after, I had no more soreness or any tightness in my back.”

As far as customer service goes with this brand, there are lots of Cushion Lab reviews from customers stating that any issues were dealt with in a speedy and friendly manner.

Many commented on fast delivery times as well. One customer left a comment on the Cushion Lab Facebook page that said: 

“Wow. Amazing comfort. I’m already feeling the difference in the way I’m sitting which makes my PT Nurse happy!! The service was also amazing, fast and efficient. I forgot to specify that I wanted them both in the lovely light blue and accidentally ordered one in gray and one in blue so I emailed them and they adjusted my order now that’s good customer service!

It appears that, overall, customers are happy to shop with this ergonomic memory foam comfort pillow brand with unique supportive design and exemplary customer service. 

Is Cushion Lab Worth It?

Cushion Lab Review

If you have dealt with throbbing back pain on the regular or a crick in your neck that just doesn’t want to go away, Cushion Lab’s ergonomic memory foam pillows are designed for everyday use to help correct ongoing issues and ultimately lead to better posture

Since the website features regular sales, the price tag isn’t much of an issue. Plus, the Cushion Lab reviews left by satisfied customers establishes the brand as one that is well worth it. Especially if you’re someone looking for an everyday tool to help get you through the work day, while on-the-go, or even achieve a better night’s sleep

Cushion Lab Promotions & Discounts 

Cushion Lab Review

If you love a good deal, there are few ways to save money while shopping on the Cushion Lab website: 

  • They offer free ground shipping on all orders to every state (excluding Alaska and Hawaii)
  • You can also shop their sale section to find items up to 33% off the regular price 
  • If you sign up to receive Cushion Lab newsletters, you will also receive exclusive offers and promotions to your inbox 

Where to Buy Cushion Lab

Cushion Lab Review

Tired of being sore after a day of sitting? You can shop exclusively for Cushion Lab pillows and other products on their website:

You can also find their products on Amazon, Goop, Nordstrom and various sleep and pillow retailers across North America. 


Cushion Lab Review

Where is Cushion Lab made? 

All Cushion Lab pillows are designed in California and responsibly made in China using 100% CertiPUR-US certified memory foam. Cushion Lab products ship out from their warehouse in Fontana, CA. 

What is Cushion Lab’s Shipping Policy?

Cushion Lab offers free ground shipping to 48 states, excluding Hawaii and Alaska. There is a flat shipping fee for both of those states which is calculated at checkout. 

Expedited shipping is available at checkout with extra fees. 

Cushion Lab does not currently offer international shipping, but they are hoping to change that in the future. 

There may be some delays in shipping at this time due to Covid-19, but once you have placed your Cushion Lab order, they usually ship out from the warehouse in 1 – 3 business days. Orders do not ship out on weekends. 

Once your order has been shipped, you will receive email confirmation with your tracking number. You can also track your order on the website here

What is Cushion Lab’s Return Policy?

Cushion Lab offers their customers 30 days from the date of purchase to return their item for a full refund. 

There are a few steps to take to begin your return. First, email Cushion Lab at [email protected] with the subject line: “return.” 

Cushion Lab asks that you provide the order number for the item you want to return as well as your full name. Returned packages are not accepted without an email request. 

Cushion Lab asks that you send your return order back in its original packaging and that your item is in original condition. Once your return has been approved, you will receive an email with a PDF of a RMA label. All customers are responsible for their return shipping fees. You must print it off and attach it to your return package. 

All return orders must be sent to: 

UPS eFulfillment CA

16270 Jurupa Ave, Suite 200

Fontana, CA 92337 

Once Cushion Lab has received your return order, you will receive confirmation of your refund. It will take approximately 3 – 5 business days for your refund to be processed in its original payment form. 

Exchanges are available as well, but customers need to reach out to the customer support team in order to begin their exchange process. 

Any item that has been marked as final sale is not eligible for an exchange or return. 

How to Contact Cushion Lab

You can reach out to the team at Cushion Lab in a number of different ways: 

  • Phone 1-833-688-1186 between the hours of 9 a.m. – 6 p.m. Monday – Friday, or 10 a.m. – 3 p.m. Saturday 
  • Email the team at: [email protected] 
  • Fill out a contact form on the website here

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Helix Mattress Review

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