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Cozey Sofa Review

About Cozey Sofa 

Cozey Sofa Review
Image Credit: Cozey

I recently moved houses. Needless to say, I’m now very aware of how difficult it is to buy new furniture and set it up.

Cozey makes comfortable, easy to assemble sofas that take the pain out of moving day.

The sofa parts come in individual boxes and snap and lock into place easily. This feature also comes in handy for rearranging and future moves. 

Poking around for the scoop on Cozey, I found it featured in The Star and National Post. Toronto-based blog, Narcity, wrote that Cozey is a sofa “designed for modern living”, and The Huffington Post said that it was extremely easy to assemble and disassemble”. 

It appears to be a well-loved brand, but what are its couches really like? In this Cozey Sofa review, I’ll help you find that out by diving headfirst into the company and its feedback. I’ll look into feedback and FAQs too to leave no cushioned unturned.

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Overview Of Cozey Sofa

Cozey Sofa Review
Image Credit: Cozey

When digging around for information on this brand, I kept coming across the phrase: Cozey Divan Pas Cher. After a quick Google Translate from French to English, it reads as “Cozey is an affordable sofa.”

Since the brand’s sofas are designed and delivered from Montreal, Quebec (a French speaking Canadian province), I understand why some of its feedback is in French.

Cozey calls Montreal home, and while it was launched just two short years ago in 2020, it’s been on a mission to “simplify Canadians’ lives” ever since.

By creating an extremely comfortable sofa (I’ve read as much), the brand is adored for simplifying the moving process. With a straightforward selection of everything needed to make a small or extra large sofa, your Cozey is totally customized to your home.

Thanks to a smart direct to consumer approach and its convenient online platform, the brand offers up top-quality sofas for prices that make sense.

Cozey is all about making your life easier, so you’ll enjoy perks like free Cozey swatches, along with free shipping and returns.

Read through the Cozey Magasin Sofa (Sofa Magazine), and enjoy reviews of other furniture companies—like the Cozey EQ3 Cello review— to see how they compare.

Cozey believes everyone deserves comfort in their lives, so for every Cozey Cosy Divan (sofa) purchased, a comfort box with daily necessities is donated to homeless communities and shelters.

As of today, over 1,000 Comfort Boxes have been donated.

Cozey Sofa Review
Image Credit: Cozey

Here’s the lowdown on the Cozey living furniture collection:

  • Sofa Seats
  • Sofa Arma
  • Sofa Cushions
  • Ottomans
  • Replacement Fabric

You can opt for common favorites like 1-4 Seat Sofa Sets too.

Every seat can hold a maximum of 250lbs, and all sofas come with a 1-year limited warranty that covers all defective or damaged parts, or manufacturing mistakes that are not consumer caused. 

Something I love: Cleaning your Cozey sofa is easy since all of the cushion covers are removable and washable with a cleaning wipe. The brand doesn’t recommend putting your covers in the washer or dryer. I was happy to read that Cozey sofas are pet friendly, too! 

Before I get into the brand’s bestselling options in this Cozey Sofa review, I’ll first showcase their highlights: 

Highlights

  • Offers a variety of comfortable and customizable sofa and furniture options including sofas, ottomans, chairs
  • Made from tough, waterproof, and durable larch wood and pet-friendly fabrics 
  • Easy to clean removable cushion covers that are washable
  • Easy to assemble & disassemble 
  • Donates a Cozey Boxes after each purchase to homeless shelters
  • Free Shipping & Returns and 1-year warranty included

The Cozey Sofa Review

If there’s one thing I’ve learned about Cozey sofas (there’s more, I promise), it’s that they’re made to last. The frame is made from kiln-dried larch1.

If that phrase is foreign to you, being ‘kiln-dried’ simply means that the wood – in this instance, larch wood – has been dried in a kiln oven. 

Larch wood is known for being tough, waterproof, and durable, and is regarded as superior to pine and better than any softwood on the market.

Larch wood is the hardest softwood around—if that makes sense. I read that softwoods are lighter and less costly, and that means Cozey can offer affordable, easier to move sofas.

What is Cozey Sofa material made from? It’s always 100% polyester2 while the cushions are a mixture of polyfoam and pocket coils that provide supreme comfort.

So why polyester? It makes cleaning the covers easy (it’s totally got you covered on pasta & movies night) and the polyfoam provides a more bouncy and springy sofa, while helping to retain its shape. It’s a smartly-made product, if you ask me.

Fabric colors are a range of modern neutrals including dark grey, light grey, ivory, taupe, and navy blue. Need to know if it’ll find before reading on in this Cozey sofa review? I’ll outline the measurements below:

  • Seat Length: 87 cm
  • Seat Depth: 56 cm
  • Seat Height: 47 cm
  • Arms Width: 13.5 cm 

Their sofa seats, and arms are shipped in individual boxes, making your delivery experience stress-free. The question of if your new couch will fit through your front door no longer applies.

In fact, I read that the process is so simple it’s a one-person job. I think of the work it took to get my bulky couch inside.

Now that you have a feel for what its couches are like, next up in this Cozey sofa review, I’ll take a look at options for their 1 seat, 2 seat, 3 seat, and 4 seat sofas, as well as individual parts like seats, arms, and the Cozey ottoman so you know exactly what you’re getting.

The Cozey Sofa – 1 Seat Review

If you’re tuning into this Cozey sofa review here, you should know that I recently bought a couch. I didn’t, however, buy a chair and now the other half of my living room looks pretty lonely.

The Cozey Sofa – 1 Seat would be the perfect solution. Solid, attractive, and straightforwardly designed, I love its versatility. The one-seater makes a wonderful entryway or bedroom chair, or a great addition to your living room set up. 

Another thing I’m excited about is that if you purchase The Cozey Sofa – 1 seat, and later decide you’d like to turn it into a larger couch, you have the ability to purchase additional pieces.

Upgrading is easy and much more affordable than buying a whole new couch.

For my number people out there: The Cozey Sofa – 1 seat measures 87 cm in length. Get this one-seat sofa for $495 and enjoy knowing you can always add more later.

What customers are saying: “LOVE IT . . . and everything about Cozey! It’s perfect. Exactly what I wanted for a particular need.”

The Cozey Sofa – 2 Seats Review

I think The Cozey Sofa – 2 seat option is great for smaller spaces.

If you have a studio or bachelor apartment, the two-seater option would work to create a separate, chic area in your home without taking up too much of your precious, limited space.

Add an elegant side table, a few cascading plants, et voila! You have a totally classy room. Measuring 147cm in length, you can get this adorable, comfy Cozey 2 seat Sofa for $720

What customers are saying: “Our couch was delivered impressively quickly! The instructions on how to put it together were very clear and easy to follow along. We love how our new Cozey sofa looks and feels in our space.”

The Cozey Sofa – 3 Seats Review

Is a 3-seater sofa the perfect addition to your living room? It is to mine. Close enough to feel cuddly, it gives me enough space when I want it.

The Cozey Sofa 3-Seats measures 207cm in length, which I’ve read is pretty much your standard sized couch. 

I personally envision it as the perfect parlor sofa when bought in Ivory. Though, I haven’t quite landed a house with a parlour just yet.

Pile on the colorful pillow, jewel-toned velvet throws, and don’t skimp on the right accenting furniture.

While glass-topped tables with fresh-cut flowers aren’t a must, I sure do love the idea of them with this couch. Get The Cozey Sofa – 3 Seats for $945.

What customers are saying: “I received my new sofa earlier than expected. Assembly went smoothly. I’m so pleased with the classic navy colour. It is firm, but not too firm. I have some mobility issues, and I have no problem getting in and out of this sofa.” 

The Cozey Sofa – 4 Seats Review

I’m finding it hard to write this Cozey sofa review because I can’t stop day dreaming about lounging. I think the Cozey Sofa – 4 Seats would make a great movie-marathon couch. Close the curtains and pop the popcorn, Friday nights just got snuggly.

The sofa is comfortable enough to lay on and watch movies but it also has enough structure for you to sit up straight and work from home without getting sucked into the couch.

And as per usual with this brand, switching things up with your Cozey sofa is always a possibility.

If you purchase the 4 seater, and perhaps want to rearrange and add to your living room, simply purchase two separate sets of sofa arms, and you have yourself a 3 seater, plus a 1 seater. Brilliant.

The versatile Cozey Sofa – 4 Seats, with numerous possibilities, is $1170. 

What customers are saying: “This couch showed up at my door within a week. It was super easy to put together and [the] seats and [cushions] are supportive… The pieces were all a manageable size. The instructions were clear. 10/10, don’t hesitate to buy!”

The Cozey Ottoman Review

No matter where I am, you’ll often find me with my feet up. It’s not that it makes me feel totally relaxed3 (though it does), it’s just something I’ve always done. That’s why ottomans are a must for me.

Do you like to keep your couch clean, but want to put your feet up? The Cozey Ottoman allows you to kick back while providing a stowable and moveable piece of furniture.

It’s extremely versatile, lightweight, and easy-to-move

I love that this one is big enough to serve as an extra, moveable seat. Place your ottoman at the corner of the room, or move to a different room for a multi-use stool.

It’s also for the kid who likes to play video games a little bit closer to the TV than the couch, or for the guest who is only staying for a quick visit. 

The Cozey Ottoman is available in the brand’s signature colors to match your Cozey sofa: dark grey, light grey, ivory, taupe, and navy blue, though, you can always mix and match your color choices.

Ivory couch? Accent the room with the navy blue option for a nautical theme, or add the taupe option for a touch of warmth. The Cozey Ottoman retails for $200.

What customers are saying: “Very comfortable and very easy to assemble.”

The Cozey Seat Review

My favorite thing about Cozey: you can always add more. Did you originally purchase a 1 seat sofa but you now want more seating? Cozey created this process to be super easy by offering single seats (without arms).

Because of the snap assembly and disassembly, adding the extra Cozey Seat is quick and painless—no fiddling with power tools required.

Each seat comes with “female” and “male” connectors on either side. To add an extra seat, align the male and female connectors, and apply pressure on the module at that same angle.

Once the first one is in, repeat with the second, although this Cozey sofa review will note that the brand says this one may be a bit harder than the first. 

Change things up with one, two, or however many Cozey Seats you’d like, for $225.

What customers are saying: “These are beautiful chairs. Very well made, solid, firm, and fashionable. So great that you send free fabric swatches to ensure you pick the right colour. The shipping was so fast!”

Cozey Arms Review

Let’s say that you purchased a four-seater Cozey sofa canapé, but where you’re moving doesn’t offer the same amount of space. Cozey makes it easy to switch things up by offering single Cozey Arms.

Instead of selling your couch and buying a new one, you have the option to purchase the arms and transform your larger couch into two smaller couches. I honestly can’t get enough of this idea.

To lock in the arms, make sure to only link one connector at a time. I should note here in this Cozey review that customers say assembling the arms is easier when you connect the link of the seat base first.

Having the bottom of the arm touch the bottom of the seat base makes things a little easier, too. 

The arms have male and female connectors, like the seats, and once the connector is in, apply pressure at an angle to make it slide in. Cozey Arms come as a set of two, and are available in the same fabric colors of their sofas for $270. 

What customers are saying: “Looks great. Comfy. Didn’t have to leave my house to shop for it.”

Cozey Sofa Reviews: What Do Customers Think?

Cozey Sofa Review
Image Credit: Cozey

As this is a young brand, I wasn’t able to find much feedback for this part of my Cozey sofa review.

I searched high and low on Reddit, Cozey’s website, and Cozey’s Facebook page. Here are some of the most helpful Cozey sofa reviews I could track down on these platforms. 

Cozey sofa Reddit reviews do not include much in terms of the customer experience, instead, they seem to appreciate this brand for how its sofa’s look and the generous 30-day trial that comes with them.

This Cozey sofa review sums it up well:

We’re very pleased with the loveseat and single chair, and the color (ivory) is as shown on the website…We like the design too – simple and classic, and the ivory adds a touch of elegance. The quality of the cushions and frame is very good too... And the customer service was excellent!” 

A pretty stellar review, if you ask me. But let’s take a look at Cozey.ca to see if that level of feedback holds.

The Cozey Sofa is rated 4.8/5 stars from nearly 2,000 shoppers. Here’s what one had to say about the ordering and set-up process:

Great convenience ordering online and easy to carry throughout the house. We love the fact that the 2 love seats can be reconfigured in to one chair and a couch if needed. Was easy to assemble by myself and all pieces are of good quality.

In terms of customer satisfaction, here’s one review of many from the Cozey website: “customer service for Cozey is incredible”.

Another happy customer wrote that the “CEO went above and beyond, by calling me to provide updates on my order’s status, assuring me he was personally looking into resolving the issue asap – which he did!” 

The brand’s Facebook page is booming with positive reviews too, including, Just wow! Ordered yesterday at the same time and it’s already assembled in my living room today!

Here’s another: “The quality is superb! Customer service is outstanding! I highly recommend and will get extra items when my living space allows me! A big thank you!” 

I’m pretty impressed by the level of feedback for this brand and really couldn’t find many negatives.

So there you have it folks, Cozey sofas are truly loved. Whether it’s for their looks, comfort, or the company itself, customers are really pleased with what this brand offers.

Is Cozey Sofa Worth It?

Cozey Sofa Review
Image Credit: Cozey

Even if I didn’t like Cozey’s sofas personally, I’d still recommend you try them out simply because of the 30-day trial. But it just so happens I really do like what this brand makes.

I’m a huge fan of its versatility, and I appreciate that the pieces are easy to assemble and move.

From what I’ve read, its sofas are comfortable and durable, and I like that the fabric is easy to clean.

In terms of the ideal sofa, Cozey comes pretty close, checking off almost all of the boxes on my list of wants.

The only drawback I found was in its limited color options. I get why the brand does this, but those who like color may not be a fan of Cozey’s neutral options.

When it comes to buying sofa’s, needs and wants vary, but it was my mission in this Cozey sofa review to find out if the brand is worth checking out.

So is the brand worth it? I’d absolutely say so. With easy to assemble pieces and the option to add on in the future, I think this brand is a great choice for any home.

Plus, customer service is stellar and shipping & returns are free.

Cozey Sofa Promotions & Discounts 

Cozey Sofa Review
Image Credit: Cozey

Since I pretty much combed the website front to back for this Cozey sofa review, I thought it would be a good idea to take note of deals.

Unfortunately, there is currently no Cozey promo code available on the website. For access to more offers, like a Cozey discount code, I recommend subscribing to their mailing list. 

Where To Buy Cozey Sofa

Cozey Sofa Review
Image Credit: Cozey

Cozey is a direct-to-consumer brand. That means its sofas are only available at Cozey.ca

FAQ

What is Cozey Sofa’s Shipping Policy?

Based in Canada, Cozey exclusively ships to the 10 Canadian provinces and shipping is always free. When items are in-stock, shipping times are typically 3-7 business days, however, shipping times may vary. 

It’s not necessary to be home when your order arrives, as the delivery company will leave your Cozey ready-to-assemble furniture boxes on your doorstep. Every seat, arm, and ottoman is delivered in its own individual box. 

I’ve included a short list of box weights below to give you an idea for moving day:

  • The Seat box is 45lbs. 
  • The Arms box is 30lbs.
  • The Ottoman box is 30lbs. 

The brand suggests having a friend help you move the boxes inside, as the delivery company is not able to assist you. I’ll note here in my Cozey review that the brand claims it’s doable on your own. Personally, I don’t think I can lift a 45lb box but I may be able to slide it across the floor.

What is Cozey Sofa’s Return Policy?

Taking the pain out of sofa shopping means free returns, too. If you buy a Cozey sofa and find that it doesn’t fit your house the way you thought it would, or if you don’t like how it feels, you can return it for free within 30 days of purchase

However, you must make sure to keep the original boxes. If you throw out your boxes, Cozey will send you new ones at an additional cost.

To start a return, follow these steps:

  1. Contact Cozey at [email protected]
  2. The support team will contact you as soon as possible
  3. They will send you a return label, which you must print and attach to your return.
  4. Follow other instructions outlined by Cozey on what to do next. 

When Cozey receives your return, they will inspect the items to make sure it does not appear to have any intentional damage. I read that they will generally process your refund within the week. 

How To Contact Cozey Sofa

If you need any other information that I didn’t include in this Cozey sofa review, contact the Cozey support team at [email protected], or call 1 (833) 521-1089

You can also reach out to the brand via their social media accounts: 

Instagram: @cozey.ca 
Facebook: @cozeycanada 
Twitter: @cozeycanada

References:

1. Park, Y., Jang, S.-K., Park, J.-H., Yang, S.-Y., Chung, H., Han, Y., Chang, Y.-S., Choi, I.-G. and Yeo, H. (2017). Changes of major chemical components in larch wood through combined treatment of drying and heat treatment using superheated steam. Journal of Wood Science, 63(6), pp.635–643. doi:10.1007/s10086-017-1657-9.

2. Martí M, Gisbert-Paya J, Bonet-Aracil MÁ, Jovančić P, Lis MJ, Coderch L. Increased Comfort of Polyester Fabrics. Polymers (Basel). 2021 Sep 6;13(17):3010. doi: 10.3390/polym13173010

3. Ielapi, N., Andreucci, M., Bracale, U.M., Costa, D., Bevacqua, E., Giannotta, N., Bevacqua, M.G., Serraino, G.F., Mastroroberto, P., Provenzano, M. and Serra, R. (2022). Elevate to Alleviate – Evidence Based Vascular Nursing Study. Nursing: Research and Reviews, Volume 12, pp.39–45. doi:10.2147/nrr.s345076.


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Ask the community or leave a comment

Ask a Question
Great couch!!
Asked by Kathy (1 year ago) Reply

Ordering was easy and shipping was fast! I found it a challenge to assemble alone, but managed it. Great couch; glad l order it 👏

WARMER COLOURS
Asked by Donna Allin (1 year ago) Reply

Can you give me a hint when you will come out with a WARM colour. As soon as you do I will be buying a warm coloured sectional. Waiting patiently. Thank you

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