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FaceTory is a California-based beauty brand with a focus on battling skin concerns in a fun, affordable, and accessible way. Its collection of sheet masks, cleansers, serums, and other skincare essentials are inspired by Korean beauty trends.
Available at some of the largest retailers in America, FaceTory has been featured in notable magazines like Vanity Fair, Elle, Allure, Buzzfeed, and PopSugar. The brand also has a notable Instagram following of 71.5k.
If you’re almost ready to incorporate some fun into your beauty regimen but are wondering whether or not these products are still effective, give this FaceTory review a read.
In the following sections, we’ll dive deep into some coveted Korean skincare favorites, customer ratings, promotions, shipping policies, and much more to help you decide if this brand holds its ground in one of the most competitive industries in the world.
Overview of FaceTory
Founded in 2016 in Fullerton, California, FaceTory believes that every face has a story to tell and that skincare is an individual journey that needs to be discovered. Your skin is personal, and the products you’re using should be too.
When starting the brand, Chan Park and Sang Lee wanted to ensure its collection was affordable, understandable, and accessible. But, the pair didn’t want to compromise on quality. Today, the brand remains transparent about the ingredients it uses.
Recognizing that skincare is not one-size-fits-all, this brand offers various products to help you find something that works for you. In fact, FaceTory initially launched monthly subscriptions to introduce its sheet masks to its customers, helping them find the right one. And yes, these subscriptions are still available, alongside an expanded product collection.
FaceTory promises that all of its formulations are heavily researched and rigorously tested. The company has actually tested more than 200 products, and not all of them have made it to its collection.
Though the brand performs its research in California, where its headquarters are located, its products are all manufactured in South Korea.
Now that you know more about the company and where it came from, this FaceTory review will outline the pros and cons before heading into the brand’s collection.
- Korean-inspired beauty products, including sheet masks, toners, and serums
- Two FaceTory subscription box options
- Skincare type quiz to help you choose the right products
- Find out more about skincare through the site’s blog
- Orders are processed immediately
- Multiple ways to save on your order, including a rewards program
- Offers Afterpay as an alternative payment method
- Ships internationally
- International shipping starts at $10 with limited information available
- Subscription boxes cannot be returned or refunded
The brand contains quintessential categories you’d associate with Korean skincare, like sheet masks, ampoules, and bunny headbands. Plus, its site lets you shop based on your skin type or concern, allowing you to filter the products down to what is relevant to you.
The FaceTory review will look at the brand’s best-selling items, honing in on three main categories; fridges, masks, and skincare products. Your new beauty essentials might be waiting in this lineup.
FaceTory Fridge Review
Hear us out—a skincare fridge might sound like a strange concept, but there are some pretty convincing benefits to keeping your products and tools cool. For example, it’ll actually prolong the shelf life of some items. And, if you’ve ever used a cold spoon to get rid of undereye bags, then you already know the benefits of chilled tools.
This FaceTory review will now look at the brand’s two types of fridges. Both options come with a one-year warranty.
FaceTory Fridge Review
Adorably compact and square, the FaceTory Fridge is a multipurpose tool that is both functional and attractive. Equipped with a handy compartment for your face masks, your vitamin C serums and jade rollers will benefit from being kept cool, too.
Measuring 24.5 x 29 x 34 cm, this option is actually double the size of most other skincare fridges. Of course, this means that it can hold more of your essentials. With adjustable shelving compartments to fit the size of any bottle or container, you won’t feel like you’re playing Tetris when trying to store your goodies.
This fridge comes equipped with a top handle, in case you need to take your new skincare BFF to a new location. It does need to be plugged in, though.
Available in coral and mint, keep things cool with the FaceTory Fridge for $70, from $99.
FaceTory Skincare Fridge – Ice Cream Series Review
Offering more of a retro appearance, the FaceTory Skincare Fridge- Ice Cream Series features rounded edges, a matte finish, and a brown leather top handle. Its temperature display reader and built-in light are sure to kick your skincare routine up a notch.
To keep your skincare essentials organized, this fridge comes with a removable compartment for sheet masks. Plus, the main shelf can be removed, too.
Depending on your preferences and what you’re storing in the fridge, you have options! Set the temperature at 50°F or 64.4°F and choose between eco and quiet modes.
The Skincare Fridge- Ice Cream Series comes in strawberry, mint, and vanilla, with dimensions of 8.54” x 12.17” x 12.91”. It includes all the necessary power cables. Get it for $90, from $130.
FaceTory Masks Review
Masks are pretty much what this brand is known for, so it wouldn’t be a complete FaceTory review if we didn’t introduce you to a few of its best-selling options. Whether you prefer a traditional container or are more of a single-use sheet mask kind of woman, there are options for you in this lineup.
FaceTory Pureheals Propolis Sleeping Mask Review
Skincare routines can be an enjoyable form of self-care, but why not take advantage of time spent sleeping to treat your skin? Simply apply a layer of the FaceTory Pureheals Propolis Sleeping Mask before bed and let it work its magic while you catch some zzz’s.
If you suffer from blotchy spots, redness, or an uneven complexion, then this mask is for you. It features propolis extract and niacinamide for inflamed skin that needs healing, as well as honey for nourishment.
The texture of this FaceTory pureheals propolis 80 sleeping mask is like a thick jelly that emulsifies as it absorbs into the skin. Once applied, you’ll instantly feel its hydration quality that helps to lock in all the other steps in your routine.
Offered in a 100 ml jar, get the Pureheals Propolis Sleeping Mask for $9, from $55.
FaceTory Soroci Lycomato Super Restorative Sleeping Mask Review
Another mask that takes advantage of your time spent snoozing, the FaceTory Soroci Lycomato Super Restorative Sleeping Mask is formulated to provide a dewy complexion upon waking.
This mask packs hydration to balance your skin’s levels, thanks to the tomato extract. Tomatoes are rich in antioxidants and vitamin C, which is why they help clear and neutralize your skin, allowing it to better absorb other products.
Customers can also opt to apply this mask as a moisturizer during the day, especially when it’s freezing out, for added hydration and protection.
Get the Soroci Lycomato Super Restorative Sleeping Mask for $30 (60 ml).
FaceTory Duft & Doft Pink Milk Mask Review
Spice up your evening or girl’s night with the FaceTory Duft & Doft Pink Milk Mask to brighten your skin and leave it glowing. Providing instantly nourishing and beneficial ingredients to the skin, this sheet mask is essential for those with sensitive or dry skin.
Considered the #1 mask favorite from the Glowpick Consumer Beauty Awards, these FaceTory masks contain milk extract and niacinamide to hydrate and brighten the skin. Milk has been known as a brightening staple for centuries, so you can definitely put your trust in it.
Featuring a light rose scent, the FaceTory pink milk mask retails for $5.
Need something even more whimsical? Opt for the FaceTory choco mask.
FaceTory Skincare Review
The brand focuses on quality rather than quantity, offering a small range of nine products in its skincare collection. If you’re still having a tough time deciding then fear not, we’ve narrowed down the bestsellers in this FaceTory review.
FaceTory EssenHerb Tea Tree Foam Cleanser Review
Most cleansers are fairly generic. At the heart of them, they prep your skin and remove impurities so your face resembles a blank canvas that allows other products to absorb easily.
You’d think that would make shopping for a cleanser an easy task. But, for oily and acne-prone skin types, it’s like finding a needle in a haystack to get that oil and sebum under control.
Well, the FaceTory EssenHerb Tea Tree Foam Cleanser is here to help. Featuring tea tree and chamomile flower extracts, this product helps soothe and calm the skin from topical irritants while it fights inflammation.
The EssenHerb Tea Tree Foam Cleanser comes in a 150 ml tube and retails for $20.
FaceTory Round Lab 1025 Dokdo Toner Review
The base of any skincare routine, toners are the first thin layer of moisture that sends a signal to the skin that hydration is on the way. Named after an isle in South Korea, the FaceTory Round Lab 1025 Dokdo Toner hydrates and exfoliates at the same time.
Formulated with protease to exfoliate and panthenol for moisture, the two ingredients work together to smooth out the skin’s surface and remove dead skin.
This FaceTory Dokdo toner comes in a 200 ml bottle and is currently on sale for $12, from $15.
FaceTory Soroci Rice Embryo Repair Skin Softener Review
If you’re looking for a toner that has more of an impact, then the FaceTory Soroci Rice Embryo Repair Skin Softener is one you should consider. With more of a lotion-like consistency, it provides moisture that penetrates deeper into the skin and optimizes the effects of any serums or moisturizers you apply next.
Rice has been an ancient property used to brighten and soften the skin. But, it’s not practical to take a rice bath every day. Having a skincare product that features this powerful ingredient is one step closer to a more youthful-looking complexion.
Get the Soroci Rice Embryo Repair Skin Softener for $10, from $25.
FaceTory Elishacoy Tetraforce Cream Review
When choosing a moisturizer, it’s always good to opt for one that acts as a shield to protect your skin in addition to its hydration properties. The FaceTory Elishacoy Tetraforce Cream does just that.
This cream is meant for all skin types but is truly formulated for those with sensitive skin. Why? Well, it calms and soothes irritated skin that struggles against harmful environmental factors.
It contains centella asiatica and houttuynia cordata extract. The former ingredient is a well-known property that heals irritated complexions. Meanwhile, the latter extract is the barrier agent that protects the skin and is both “anti-inflammatory and anti-bacterial.”
Featuring a thin consistency, the FaceTory tetraforce cream comes in a 50 g tube for $10, regularly $23.
If you are looking for something more intense, try the FaceTory skin and lab cream.
Is FaceTory Vegan?
Though the brand is cruelty-free, it is not vegan. Some of its products, such as the FaceTory pure heals sleeping mask, contain animal derivatives, like honey.
Who Is FaceTory For?
Though both men and women can try the brand’s skincare products, it seems to market towards young women. But, FaceTory does not discriminate on the basis of age or gender, and we think anyone could benefit from its masks, cleansers, and serums.
Comparison: FaceTory vs. Teami Blends
Skincare is a competitive market. And, with so many different brands, you’re probably wondering what makes our featured company stand out. So, this FaceTory review decided to host a friendly competition with one of its competitors, Teami Blends. In the end, we’ll let you crown your winner.
Teami Blends formulates products around the philosophy of tea and herbal ingredients as being rich with vital ingredients for the skin. The company implements a spa-like quality for its products.
After a quick look at our competitor’s site, we noticed that it has a much larger collection, including matcha powders and accessories. To get a closer look, let’s compare a similar product from each brand.
Teami Blends Overnight Sleep Mask:
- Purpose: promotes a youthful complexion with soft and hydrated skin
- Key ingredients: niacinamide, hyaluronic acid, vitamin C, and butterfly tea
- Price: 2 oz for $45
- Other features: organic, cruelty-free, and vegan, with no artificial colors, fragrances, or preservatives
FaceTory Moon Velvet Sleeping Mask with Shea Butter and Azulene:
- Purpose: protects and calms the skin while promoting a smooth and hydrated complexion
- Key ingredients: shea butter and azulene
- Price: 1.69 oz for $16
- Other features: clean (no sulfates, parabens, fragrance, synthetic colors, or EDTA) and cruelty-free
As you can see, there are a lot of similarities here. Apart from price, the biggest difference we found was in the target demographic. Teami Blends seems to market towards older skin types, while FaceTory markets for the younger crowd.
If you want to learn more about this brand, then check them out in our full Teami Blends Review.
FaceTory Reviews: What Do Customers Think?
It’s a dog-eat-dog world within the beauty industry with stiff competition left and right. This makes it harder for customers to shop for the right product, especially if items come in immaculate packaging with beautiful faces endorsing a brand’s goods.
Thankfully, this FaceTory review keeps things real and will share what customers have to say about the brand. Below, you’ll find testimonials from the company’s site, Influenster, My Subscription Addiction, and the BBB.
To start, let’s list the best-selling products and their ratings in order:
- FaceTory Fridge: 5/5 stars out of 111 ratings
- Skincare Fridge- Ice Cream Series: 5/5 stars out of 4 ratings
- Pureheals Propolis 80 Sleeping Mask: 5/5 stars out of 57 ratings
- Soroci Lycomato Super Restorative Sleeping Mask: 5/5 stars out of 33 ratings
- Duft & Doft Pink Milk Mask: 4.5/5 stars out of 14 ratings
- EssenHerb Tea Tree Foam Cleanser: 5/5 stars out of 18 ratings
- Round Lab 1025 Dokdo Toner: 4.5/5 stars out of 10 ratings
- Soroci Rice Embryo Repair Skin Softener: 5/5 stars out of 24 ratings
- Elishacoy Tetraforce Cream: 4.1/5 stars out of 12 ratings
FaceTory seems promising despite such a small number of reviews. Let’s take a closer look at the top-selling item, the FaceTory Fridge. One shopper notes that it holds a lot of items, despite its small size:
“I’ve had my Facetory fridge for nearly a month now and I absolutely love it! It fits perfectly on my vanity and holds a LOT of products! I keep all of my facial mists, masks, and some serums and moisturizers in it.”
In terms of skincare, another customer reported that the Round Lab 1025 Dokdo Toner is safe on sensitive skin: “It’s gentle, not highly scented and great for my sensitive skin.The packaging is also nice and soothing. I would definitely buy this toner again. It does exactly what I want a toner to do!”
Off of the company’s website, FaceTory reviews typically focus on the Sheet Mask Subscription Box. On Influenster, the service scored an impressive 4.8/5 stars from 202 shoppers. In the comments, people praise the variety in each box, the quality of the masks, and the price. Take this woman’s experience:
“I am subscribed to the 7Luxe and each month I receive 7 carefully selected sheet masks and a bonus product to try. Each subscription comes with a sheet detailing the key ingredients and benefits of each of the masks, so it’s easy to select the one I want to use each time to target specific issues. The price point and the quality make this one subscription worth getting… ”
The subscription box gurus at My Subscription Addiction tested out this brand, too. After checking out the May FaceTory box, the writer concluded:
“FaceTory is a subscription I appreciate even more when it’s hot outside because chilling my masks in the fridge before I use them is such a treat! I thoroughly enjoyed all of the masks this month… This continues to be one of those subs that feels like a super affordable treat every month and the added bonus items always feel like an extra special surprise.”
Next, to see how well the brand handles customer complaints, we headed over to its BBB profile. Here, we found a promising A- rating with only two complaints made in the past three years. It seems that FaceTory handles any customer grievances before they escalate, which is always good to see.
With hardly a negative comment in sight, it’s safe to say that FaceTory is effective in delivering drugstore-priced products with quality formulas—the stars speak for themselves.
Is FaceTory Worth It?
For those interested in seeing what the K-Beauty craze is all about, FaceTory is definitely worth a shot. Taking into consideration the affordable prices of its products, as well as how easily accessible they are, there isn’t much to lose!
And, based on the FaceTory reviews from customers, there’s a good chance some of this brand’s masks, cleansers, and serums might be your new holy grails.
The company is constantly offering promotions, including flash sales. If you aren’t sure what your skin needs, simply take the handy Skintype Quiz for some promising product recommendations.
FaceTory Promotions & Discounts
This FaceTory review kept an eye out for any deals on the brand’s site. Here’s what we found:
- Save 40% on all bundles with code FLASH40
- Sale section offers up to 85% off of select merchandise
- Earn points through the rewards program and redeem them for gifts and coupons
- Spin the wheel on the company’s homepage to win up to 20% off your order
- Sign up for an annual subscription to get a free FaceTory Fridge
- Get select face masks for $1 with code MASKTIME
Where to Buy FaceTory
Customers can head to FaceTory.com to shop for the brand’s collection. Other options include Amazon, Walmart, Target, and Wholefoods.
Who owns FaceTory?
FaceTory is an individual company owned by Chan Ho Park and Sang Lee. The pair founded the company in 2016.
Where is FaceTory made?
This FaceTory review learned that the brand’s products are made in South Korea. But, its headquarters are located in Fullerton, California.
What is FaceTory’s Shipping Policy?
All US residents receive free standard shipping on orders over $35 and all subscription box orders. Fees for international customers start at $10 and will be calculated at checkout.
What is FaceTory’s Return Policy?
Items must be unopened and unused to file a return and receive a refund, and this must occur within 30 days of delivery. Returned or exchanged items are done so at the expense of the customer.
Subscription boxes are excluded from all refunds and exchanges and any products that cause allergies or skin irritation must be formally filed with the brand.
How to Contact FaceTory
If you have any questions after reading this FaceTory review, you can reach out to the brand through the following methods:
- Contact form on its website
- Email: [email protected]
- Mail: 1900 Raymer Ave, Fullerton, CA 92833
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