Reviews

Drainage Superstore Review

About Drainage Superstore

Drainage Superstore Review

When I was a young boy, my grandfather told me the secret to his success and satisfaction in life. He said, “happy pipes, happy life.” 

It wasn’t until my mid-20s that I realized the wisdom in his words when the drainage in my apartment started experiencing problems and I saw how much I relied on proper plumbing.

Praise the lord that brands like Drainage Superstore exist. The UK-based online store is a wonderful hub for all sorts of drain products. Their high customer score on sites like TrustPilot shows that they’ve earned the “super” part of their name.

In this Drainage Superstore review, I’ll give you a broad view of what you need to know about the company like their products, prices, and customer reception.

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Overview Of Drainage Superstore

Drainage Superstore Review

Drainage Superstore is an arm of the larger CMO Group, a British company established in 2008 with a plethora of other homecare brands. They also own Door Superstore, Tile & Floor Superstore, and Roofing Superstore. 

Their expertise lies in textiles and materials that can help at-home handymen accomplish their jobs.

The next section of this Drainage Superstore review will run through a few of the brand’s highlights:

Highlights

Drainage Superstore Review
  • A generous selection of drainage products
  • Products are all reasonably priced
  • Shipping all across the United Kingdom
  • Routine sales and discounts

Drainage Superstore’s product catalog is huge, containing everything from gardening furniture to central heating to manhole covers. Oh, and they also carry the requisite draining and plumbing products you’d expect from a company with the name Drainage Superstore.

Drainage Superstore Review

In this section of my Drainage Superstore review, I’ll cover a few of the brand’s hottest products. I don’t mean literally their hottest, of course, because you wouldn’t want that in a pipe unless you live in the Arctic Circle.

Drainage Superstore Brett Martin Single Socket Plastic Underground Drain Pipe Review

The first product I want to highlight in my Drainage Superstore review is a great beginner’s pipe. 

If you don’t know what else to pick up then consider grabbing the Drainage Superstore Brett Martin Single Socket Plastic Underground Drain Pipe; it’s lightweight, easy to join up with other pipes, and made from PVCU.

The Drainage Superstore Brett Martin Single Socket Plastic Underground Drain Pipe comes in a variety of lengths and diameters. It starts at prices as little as £19.

Drainage Superstore Brett Martin Plastic Prostyle Gutter Review

You never know how badly you need a good gutter into you’re swamped by rainfall. The Drainage Superstore Brett Martin Plastic Prostyle Gutter is a great pick, not only for its modern design that goes well with contemporary housing but for its ease of installation.

It’s pretty durable as well, being built to withstand corrosion and UV damage. You can pick up the Drainage Superstore Brett Martin Plastic Prostyle Gutter for as little as £19.

Drainage Superstore Clark Drain GPW Steel Manhole Cover and Frame Review 

The Drainage Superstore Clark Drain GPW Steel Manhole Cover and Frame can support up to 5 tons so it should last through even the toughest rain or snow storms. The cover itself is made out of galvanized steel while the frame uses black polypropylene.

You can purchase the Drainage Superstore Clark Drain GPW Steel Manhole Cover and Frame for £27

Drainage Superstore Cast Iron Soil Double Spigot Pipe Length Review 

The last item I’m going to feature in my Drainage Superstore review is this recyclable cast iron pipe. It makes for a reliable solution to most installation problems because you can set the pipe and forget it’s there. It shouldn’t require much maintenance. 

For a Drainage Superstore Cast Iron Soil Double Spigot Pipe Length that measures 100mm in diameter and 3m in length, you’re looking at paying £82.

Who Is Drainage Superstore For? 

Drainage Superstore Review

Drainage Superstore is for plumbers or DIY repairmen who live in the United Kingdom. That’s the only area that the company serves, so those who live outside the nation wouldn’t be able to get in on their sales.

Drainage Superstore Reviews: What Do Customers Think?

Drainage Superstore Review

To start off the customer reception section of this Drainage Superstore review, let’s first look at what buyers think of the products that the brand carries:

  • Drainage Superstore Brett Martin Plastic Prostyle Gutter: 5/5 stars based on 1 rating
  • Drainage Superstore Cast Iron Soil Double Spigot Pipe Length: 5/5 stars based on 1 rating 
  • Drainage Superstore Clark Drain GPW Steel Manhole Cover and Frame: 5/5 stars based on 1 rating
  • Drainage Superstore Brett Martin Single Socket Plastic Underground Drain Pipe: 4.8/5 stars based on 4 ratings

The difficulty with assessing Drainage Superstore reviews was that even those who rated products perfectly weren’t overly enthusiastic. 

How excited can you really be about pipes and manholes? As such, many testimonials were rather blunt, with many reading like “Item exactly as described,” when talking about the Drainage Superstore Brett Martin Plastic Prostyle Gutter.

That’s not to dismiss the quality of these products. Far from it. It’s instead a subtle albeit glowing testament to the safety of Drainage Superstore’s inventory. 

Simply put, many buyers felt like they got exactly what they paid for, meaning that if they paid for a drain pipe then that’s what they got. No ifs, ands, or buts. That’s what most people want though – to receive what’s advertised. 

As such, I had to consult with Drainage Superstore reviews from other websites to see what customers thought about the company as a whole. Here’s what I found:

  • Trust Pilot: 4.4/5 stars based on more than 4,000 pieces of customer feedback
  • Knoji: 4.1/5 stars based on more than 50 pieces of customer feedback
  • Google Reviews: 3.9/5 stars based on more than 90 pieces of customer feedback

The majority of customers who had positive experiences with Drainage Superstore reported great customer service and communication. One shopper wrote, 

Brilliant friendly service. Original sexy asbestos recycling bag order was dispatched rapidly. Slight problem later on was sorted out very quickly indeed and it was late on a Friday afternoon. Definitely use again for other products. Thanks very much Keith

Some buyers kept returning to Drainage Superstore for all their plumbing needs, which is a sign that the brand is doing something well if they retain customers.

I have used Drainage Superstore for over £2000 of Lindab guttering and have always been surprised and delighted with their professional service.  Even when problems have been my doing they have helped me sort it out with a minimum of fuss and minimized any additional costs,” wrote one customer. 

Here’s one last buyer Drainage Superstore review that speaks to the brand’s customer service: 

I was really impressed with the superb customer service I received from order entry to fulfillment. Nothing seemed to be too much trouble when I made an error on my order. It was resolved immediately and I even received a text confirming it was sorted after the closing time of the office. I cannot recommend them highly enough, thank you.

However, there were some Drainage Superstore reviews that claimed the shipping costs were quite pricey. Others said that they didn’t receive their products on time or at all with Drainage Superstore claiming supply issues. 

While not every item in the store was in stock, I read multiple testimonials that said that the brand went out of their way to check whether a product was in stock and, when it wasn’t, they ordered the item so that customers could receive it.

Is Drainage Superstore Legit?

Drainage Superstore Review

There wasn’t anything that made Drainage Superstore seem suspicious to me, though the supply issues did come off as annoying.

That’s not enough to stop me from saying that this brand is legit.

Is Drainage Superstore Worth It?

Drainage Superstore Review

I think that it’s safe to check out what Drainage Superstore carries. If you need plumbing fixtures and other necessities, this brand is worth it.

Drainage Superstore Promotions & Discounts 

Drainage Superstore Review

You can knock £25 off of your first order by signing up for a Drainage Superstore discount code. Well, you’ll actually be signing up for their email newsletter, but doing so will net you a code that you can put towards your first purchase that totals over £500.

Where To Buy Drainage Superstore

Drainage Superstore Review

You can only purchase their products through their website, drainagsuperstore.co.uk.

FAQ

Drainage Superstore Review

Who owns Drainage Superstore?

The Drainage Superstore is the property of the larger CMO Group.

Does Drainage Superstore ship internationally?

Unfortunately, they only ship to addresses within the United Kingdom.

What is Drainage Superstore’s Shipping Policy?

The price and delivery time vary for each item. You can see all that information on the product checkout pages. However, next-day delivery is available for certain products. 

What is Drainage Superstore’s Return Policy?

You must contact Drainage Superstore in order to initiate a return.

How To Contact Drainage Superstore

Drainage Superstore Review

Here are the main ways that you can contact the Drainage Superstore:

  1. Email them at [email protected]
  2. Call them at 01752 692 221
  3. Fill out a customer service form on their website

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