Facetheory Review

About Facetheory

Facetheory Review

Let’s talk about skin, since everyone is always talking about skin these days. More than 60% of millenials and over half of all zoomers report taking serious care of their skin. If we’re going to talk about skin, I have to mention Facetheory.

They offer clean skincare products and do their best to match their products to your skin type. They combine botanical extracts with high-performing actives and are 100% cruelty-free. Sounds like quality skincare! 

Facetheory was founded in 2015 by Jamie Shuker. Jamie and his team were on a mission to make the very best clean skincare products and deliver them worldwide at affordable prices. All products come unscented but for certain products, you do have the option of adding a scent.

Facetheory combines botanical extracts like Green Tea and Chamomile with high-performing actives like Retinol and Vitamin C. The brand is all about sustainability and has eliminated the use of single-use plastics.

Their products come to you in amber glass jars with an aluminum cap and 100% recyclable aluminum tubes. Plus, Facetheory only uses the necessary amount of biodegradable packaging needed.

All products are made in Sheffield, UK, where Facetheory is headquartered. But don’t fret, they ship to 40+ countries, including the US and Canada. 

This Facetheory review will give you an in-depth look at the brand’s most popular products, ingredients, benefits, how to use them, customer ratings, promotions, and more. First, let’s talk about Facetheory’s pros and cons.

Pros and Cons

Facetheory Review


  • Personalized skincare: Facetheory offers personalized skincare products based on your skin type, concerns, and goals. They provide an online skin quiz that helps determine the right products for your specific needs, ensuring a tailored skincare routine.
  • Quality ingredients: Facetheory focuses on using high-quality ingredients in their formulations. They prioritize natural and active ingredients, avoiding harsh chemicals like parabens, sulfates, and artificial fragrances. Their products often contain beneficial ingredients like hyaluronic acid, vitamin C, and niacinamide.
  • Transparent product labeling: Facetheory emphasizes transparency in product labeling. They provide detailed ingredient lists and explain the purpose and benefits of each ingredient.
  • Cruelty-free and vegan options: Facetheory is cruelty-free and offers a range of vegan options.
  • Positive customer reviews: Many customers have reported positive experiences with Facetheory.


  • Limited availability: Facetheory is primarily an online brand, which means its availability may be limited in certain regions. Depending on your location, you may have to deal with shipping times or potential restrictions.

Facetheory offers multiple products to elevate your skincare routine, such as cleansers, scrubs, masks, cloths, brushes, tools, night creams, and day creams, eye care products, makeup, lip, hand, and body products, organic face oils, serums, and toners.

Recent Studies About Skincare

Before continuing further into my Facetheory review, it’s worth looking at what recent studies about skincare have to say.

  • Vitamin C plays a role in skin health by accelerating the production of collagen and elastin, as well as restoring a youthful, glowy look.
  • Ingredients such as hyaluronic acid have been shown to help improve skin moisture levels, reduce the appearance of fine lines and wrinkles, and improve skin elasticity. One study found that topical application of hyaluronic acid significantly improved skin hydration and elasticity.
  • This study found that aloe gel significantly improves wrinkles and elasticity in photoaged human skin.


Facetheory products include a range of ingredients that cater to different skincare concerns. While the specific ingredients can vary based on the product and its intended purpose, here are some common main ingredients found in Facetheory products:

  1. Hyaluronic acid: Hyaluronic acid is a humectant that attracts and retains moisture, promoting hydration and plumpness in the skin.
  2. Niacinamide: Also known as vitamin B3, niacinamide helps improve skin texture, reduce the appearance of pores, and regulate sebum production. It also has anti-inflammatory properties.
  3. Vitamin C: A powerful antioxidant, vitamin C helps brighten the skin, even out skin tone, and protect against free radicals. It also stimulates collagen production for improved skin elasticity.
  4. Retinol: Retinol is a form of vitamin A that aids in reducing the appearance of fine lines, wrinkles, and hyperpigmentation. It helps promote skin cell turnover and renewal.
  5. Salicylic Acid: Salicylic acid is a beta-hydroxy acid (BHA) that exfoliates the skin, unclogs pores, and helps combat acne and blackheads. It has anti-inflammatory properties as well.
  6. Aloe Vera: Aloe vera soothes and calms the skin, providing hydration and alleviating redness and irritation.
  7. Shea Butter: Shea butter is a rich moisturizer that nourishes and protects the skin. It helps retain moisture and improves skin elasticity.
  8. Green Tea Extract: Green tea extract is known for its antioxidant and anti-inflammatory properties. It helps protect the skin from environmental damage and soothes irritation.

How to Use

To get the most out of your Facetheory products, it’s important to follow the recommended usage instructions and incorporate them into a consistent skincare routine. Here are some general guidelines for using Facetheory products:

  1. Start by cleansing your face with a gentle cleanser appropriate for your skin type. Wet your face with lukewarm water, apply the cleanser, and gently massage it into your skin using circular motions. Rinse thoroughly and pat your face dry with a clean towel.
  2. If you use a toner, apply it after cleansing. Use a cotton pad or your hands to gently pat the toner onto your face as this helps balance the skin’s pH level and prepares it for subsequent product absorption.
  3. Apply any serums or targeted treatments recommended for your specific skincare concerns. Generally, apply a small amount to your fingertips and gently massage it into your skin until fully absorbed.
  4. After applying serums or treatments, use a moisturizer suitable for your skin type. Take a small amount of the moisturizer and gently massage it into your face and neck using upward motions.
  5. If you use an eye cream, take a pea-sized amount and apply it around the eye area using your ring finger. Gently pat and massage the cream into the skin, avoiding direct contact with the eyes.
  6. During the daytime, it’s important to protect your skin from harmful UV rays. Apply a broad-spectrum sunscreen with an appropriate SPF after moisturizing. Take a sufficient amount and apply it evenly to your face and exposed skin. Reapply as needed throughout the day.

5 Best-Selling Facetheory Products

In this section of my Facetheory review, I’ll dive into their bestsellers to help you decide if their products are appropriately suited for your skincare needs.

Facetheory Tamanu Oil Review

No need to worry about that greasy feeling when using the Tamanu Oil offered by Facetheory. Instead, you’re left with dewy-looking skin that feels fresh. The oil provides extra hydration for dry and sensitive skin, and is recommended for most skin types.

The Tamanu Oil soothes and softens your skin and it has a mild, nutty smell. It works well on dry skin, scars, or stretch marks, and it can be used to treat eczema and rosacea. It also works well as an after-sun oil.

Below are the active ingredients in Tamanu Oil and how they affect your skin:

  • 100% Organic Tamanu Oil: natural oil extracted from the seeds of a tropical evergreen in Southeast Asia. It is rich in antioxidants and has anti-bacterial and anti-inflammatory properties.
  • Natural Vitamin E: a fat-soluble vitamin that helps hydrate your skin. It also fights toxins and reduces UV damage.

Tamanu Oil comes in an amber glass bottle and uses a dropper to minimize waste. You only need to use a very small amount. Squeeze two drops in your hand and warm between your palms, then smoothing the oil onto the face, neck, and/or body. It can be used by itself or under moisturizer to lock in the benefits. 

The Tamanu Oil comes in a 3 fl oz/100 ml bottle and sells for $21.

Customers say: “Soft and non-irritating. Smell is quite herbal and nutty, which is maybe a bit strange at first but it dissipates quickly. A great addition to my night-time routine for sensitive/dry skin.

Facetheory Cacay Oil Review

Cacay Oil helps dry skin, brightens, and fights early signs of aging. Sounds luxurious. Plus, you won’t be left with an unwanted greasy film on your skin or an awkward shine on your face. Bonus!

Cacay Oil is recommended for most skin types, including sensitive, mature, dry, and combination skin. It’s a lightweight, dry oil extracted from kahai nut trees in Columbia that has more Vitamin E than argan oil and a higher retinol content than rosehip oil.

Cacay Oil comes in an amber glass bottle and uses a dropper for controlled use. Place two drops in your hand and warm them between your palms. Then, smooth the oil onto your face and neck. It can be worn under moisturizer or alone. Let the Facetheory anti aging magic begin.

A single 3 fl oz/10ml bottle of Cacay Oil sells for $56.

Customers say: “I fallen in love with Dewy Cacay Oil, it makes my skin super hydrated, fast absorbed and leaves my skin super soft!
Highly recommended , the best oil I have ever used!


Facetheory Clarifying Cleanser Review

Exfoliate your skin and go deep into your pores with the bestselling Clarifying Cleanser. Take a look at the active ingredients in this Facetheory cleanser, and the benefits they offer: 

  • Avocado: high in antioxidants and fatty acids that are easily absorbed into the skin
  • Glycolic Acid 4%: exfoliates cells by breaking down their bonds
  • Lactic Acid 1%: exfoliates the skin by breaking down the material that binds together skin cells
  • Salicylic Acid 2%: regenerates skin cells and resurfaces your skin, leaving it soft and bright
  • Sweet Almond Oil: a non-volatile, non-fragrant, non-irritating oil. It’s extracted from almond seeds and is rich in fatty acids

Since the Clarifying Cleanser uses a high concentration of actives, a 180ml bottle usually lasts around 2 months.

The Clarifying Cleanser is recommended for combination or oily, acne-prone, congested skin. To wash your face, splash your face with lukewarm water, apply a pea-sized amount to the skin, and massage in. Leave for one minute and then rinse off. 

Facetheory sells an unscented cleanser or a scented cleanser. The scented cleanser contains cold-pressed mandarin essential oil. Both cleansers come in a 5.7 fl oz/170ml glass jar and retails for $20.

Customers say: “5 star cleanser , doesn’t leave my skin dry but it cleans deep , helped with my pores and removes dead skin.

Facetheory Regena-C Moisturizer Review

Protect your skin against the environment and renew it at the same time. The Regena-C Moisturizer absorbs quickly into your skin, leaving it feeling soft and hydrated. It’s like placing an invisible soothing shield over your face, protecting it from outside elements. This Facetheory review wants to try some now!

The Regena-C Moisturizer is good for most skin types and is gentle enough for the eye area. The active ingredients found in this Facetheory moisturizer are:

  • Aloe Vera: to soothe and hydrate your skin
  • Argan Oil: to help with scars, blemishes, and stretch marks
  • Ferulic Acid: to prevent damage caused by free radicals
  • Hyaluronic Acid: to help with the absorption of active ingredients and keep your skin soft, smooth, and hydrated
  • Retinol (Retinyl Palmitate): to expedite skin cell renewal, soften fine lines, and tighten pores
  • Shea Butter: to soothe and weaken dry areas
  • Vitamin C (Sodium Ascorbyl Phosphate): to fight free radicals and reduce environmental damage
  • Vitamin E: to hydrate your skin and fight against UV damage

You can purchase an unscented cleanser or a scented cleanser. The scented Regena-C Moisturizer contains cold-pressed mandarin essential oil. To use, apply a small amount to your face and be sure to massage it into your skin using upward circular movements.

Both the single jar Mandarin scented or Unscented Regena-C Moisturizer are available in a 1.7 fl oz/50ml glass jar for $36 each.

Customers say: “This little pot goes a long way, fantastic value for money and contains the 3 active ingredients that dermatology recommends to combat signs of aging. I’ve tried more expensive brands but I’ve noted that fine lines are less noticeable with this moisturiser.”

Facetheory Porebright Serum Review

Reduce pore size, reduce redness, and gently brighten your skin with this product. Also, reduce the appearance of acne lesions, even out your skin tone, protect your skin’s moisture balance, and reduce photoaging. Is that all? It kind of sounds like there’s a genie in this Facetheory bottle. 

The Porebright Serum was developed for most skin types, including oily or combination skin with enlarged pores, and sensitive and mature skin. This Facetheory serum features:

  • Aloe Vera: to soothe and hydrate your skin
  • Azelaic Acid: to kill acne-causing bacteria. Recommended for moderate acne, and skin pigmentation
  • Niacinamide (Niacin Vitamin B3): helps reduce the appearance of enlarged pores
  • Sodium Hyaluronate: to retain or preserve moisture

A single 1.0 fl oz/30ml Porebright Serum retails for $45.

Customers say: “Great serum. I’ve hardly had any breakouts since using it. Applies easily and not greasy.

Who is Facetheory For?

Facetheory Reviews: What Do Customers Think?

Facetheory Review

For my Facetheory review, I checked out customer reviews to see what buyers said about the products.

First, I took a closer look at the reviews for the Tamanu Oil on the Facetheory site. As of June 2023, it received a 4.4/5-star average rating from more than 290 customer reviews.

Customers were impressed with the quality of the product and how it helped with their scars, dry skin, and mild acne. Some customers loved the light nutty smell, while others thought it smelled more like puréed broccoli.

One shopper wrote, “This oil is simply amazing. I’ve had eczema on my foot for years and ta times, it’s been cracked, weeping and really itchy. Medical creams have never worked as effectively as this oil. Not only does it immediately stop the itching, but it hydrates the skin so it doesn’t split, reduces the scarring left by the scabs.”

Then, I browsed the reviews of the Clarifying Cleanser on Influenster. This is the only Facetheory product with reviews on this platform and it has a 4.6/5-star rating out of 61 reviews as of June 2023. 

Overall, the reviews were overwhelmingly positive, with most comments stating that the cleanser was great at removing makeup, minimizing impurities, and moisturizing

A customer on Influenster said, “This facial cleanser is really good, it leaves the skin clean and very soft, it does not have a smell since it is free of quslaisi preservative and fragrance I love this brand, it’s really great for my skin.”

Next, I looked at Facetheory reviews on, where the brand received a 4.7/5 rating out of 34k+ reviews as of June 2023. Of these customers, 97% recommend the brand. One customer boldly stated that “the products do what they say on the bottle!”

Facetheory Review

Customers were also impressed by the quality of Facetheory products and how economical they are, stating that a little bit goes a long way. The website says that customers receive on-time delivery 99% of the time, but I did find at least one 1-star review where the delivery took over a month,

Is Facetheory Worth It?

Facetheory Review

Facetheory has a noteworthy number of positive customer reviews. Many customers are pleased with the quality of the products, the results they experienced, the price, and the delivery times. Those that were unhappy with the brand mentioned that they had issues with delivery, skin irritations, and were not thrilled by the product’s quality. 

To look for further proof, this Facetheory review creeped Instagram for some Facetheory before and after pictures. I wasn’t disappointed! The proof is in the cream, serum, and Facetheory toner. Take a closer look at these documented results:

Facetheory Review
Facetheory Review 1

Are Facetheory products successful? Yes. Is Facetheory natural? Yes. Entirely vegan and cruelty-free, with amazing results from happy customers. This Facetheory review uncovered many good reasons to use Facetheory skincare.

Though not every product is suited for everyone and all skin types, this Facetheory review believes that their products are worth a try. Facetheory is committed to providing their customers with quality skincare products that have natural, meticulously crafted ingredients and do the job for multiple skin types and issues, have seemed to work for many (despite the naysayers’ claims). 


Looking for other worthwhile skincare brands? Here are a few others you should check out.

Bulldog Skincare

Bulldog focuses on men’s skincare by simplifying their marketing and messaging. They create face, body, and shaving products that are vegan, cruelty-free, and do not contain synthetic fragrances.

Caudalie Skincare

Caudalie Skincare prioritize using natural and environmentally-friendly ingredients, and many of their products are formulated without parabens, phthalates, mineral oils, and animal ingredients.

One of Caudalie‘s key ingredients is grape seed polyphenols, which are rich in antioxidants and known for their anti-aging properties. These polyphenols help protect the skin against free radicals and environmental damage.

Cosrx Skincare

Cosrx is a Korean skincare brand that focuses on minimal and straightforward ingredient labels. They often use snail mucin, centella asiatica and propolis alongside various acids like AHA and BHA for their brightening and exfoliating properties.

Facetheory Promotions & Discounts 

Facetheory Review

For any product that you wish to purchase, you have the option to buy two of any product at once and save. That’s the first, and impressive, discount that this Facetheory review came across.

Where to Buy Facetheory

Facetheory Review

You can purchase Facetheory products directly through their website,


Is Facetheory good for acne?

Yes, Facetheory is appropriate for acne prone skin. A selection of their products use jojoba oil for face acne, and some products use argan oil for acne. Jojoba oil has anti-inflammatory properties that help treat acne. Argan oil regulates the amount of sebum in your skin and is used to treat different types of acne.

Is Facetheory vegan and cruelty free?

Facetheory is 100% vegan and 100% cruelty-free. None of their ingredients are tested on animals, finished products are not tested on animals, and they don’t sell to markets that require animal testing. Finally, no Facetheory ingredients are animal-derived.

Where does Facetheory ship from?

For tracked 3-5 day US delivery, Facetheory charges $5. Shipping is free for orders that are over $40. Shipping is done via FedEx or DHL and there are no customs charges to pay.

International delivery is $10 or free for orders over $50. Generally speaking, there are no customs charges for Facetheory orders, but this cannot be guaranteed. If the order total is large, there may be a charge. The company ships to over 40 countries, including Canada. Visit their website to inquire if they deliver to your country. 

How do I return Facetheory products?

Facetheory is extremely confident in its products. They offer customers 365 days to test their products. If you want to return a product, simply send an email ([email protected]) and they will process a refund for you.

The company has a few return stipulations:

  1. They are not a sampling service. Facetheory only accepts product returns once per product in 365 days. 
  2. They reserve the right to say their products are not suitable for your skin and decline further purchases from you.

Refunds exclude delivery charges. Facetheory offers a maximum refund limit of $150 over the 365 days. For Magnitone and other cleansing brushes, Facetheory only offers a 30-day return policy. After 30 days, you’ll need to contact the manufacturer if the product proves defective.

How to Contact Facetheory

The only way to contact Facetheory in North America is through email: [email protected].

Looking for more skincare options? Check out these popular brands:

Proven Skincare


Farmacy Beauty


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Customer Reviews

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Lorraine Verona Reynolds
3 years ago Reply

I have returned some of the products to facetheory recently and need a refund .How do i make contact ?

Facetheory is shit
Dona Berti
3 years ago Reply

This company sells high irritating products, has no control over logistics , and the customer support is appalling. Even on their social media they block any negative review so no wonder about the positive feedback mentioned here. The company is a huge poisonous fake, really

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