Facetheory Review

About Facetheory

Facetheory Review

This Facetheory review takes your face and skin in hand to help you care for yourself. Facetheory offers clean skincare products and do their best to match their products to your skin type. They combine botanical extracts with high-performing actives and are 100% cruelty-free. Sounds like quality skincare! 

If you care about your skin, are concerned about the environment, and are against animal cruelty, keep reading to find out why Facetheory could be the perfect brand for you.

Facetheory sells a slew of skincare products including cleansers, scrubs, masks, cloths, brushes, tools, Facetheory night cream and day creams, eye care products, makeup, lip, hand, and body products, organic face oils, serums, and toners.

You can read all about Facetheory in SLOAN Magazine and BuzzFeed, or check them out on Facebook where they have 47k followers, and Instagram where they have 73.1k followers.

This Facetheory review will take you on an in-depth look at the brand, its most popular products, customer ratings, promotions, and more to help you decide if their skincare solutions are right for you. 

Overview of Facetheory

Facetheory Review

Facetheory was founded in 2015 by Jamie Shuker. Jamie and his team were on a mission to make the very best clean skincare products and deliver them worldwide at affordable prices. All products come unscented but for certain products, you do have the option of adding a scent.

Facetheory combines botanical extracts like Green Tea and Chamomile with high-performing actives like Retinol and Vitamin C. The brand is all about sustainability and has eliminated the use of single-use plastics.

Their products come to you in amber glass jars with an aluminum cap and 100% recyclable aluminum tubes. Plus, Facetheory only uses the necessary amount of biodegradable packaging needed.

All products are made in Sheffield, UK, where Facetheory is headquartered. But don’t fret, they ship to 40+ countries, including the US and Canada. 

Facetheory Review

You can create a custom routine just by taking the Facetheory quiz. Simply click the ‘BUILD ROUTINE’ menu at the top of their homepage and you’re all set. There are a total of six questions and the results will be emailed to you for your records.

Join us on our mission to find out if the brand lives up to the hype. Before we get into some of their bestsellers, here are the highlights that this Facetheory review discovered:


  • Vegan and cruelty-free
  • Most products are unscented
  • Combination of natural botanical ingredients with actives
  • Build your routine quiz helps identify the products that are right for you
  • You can choose to have some products come with a light scent
  • You have 365 days to try a product
  • Many positive Facetheory customer reviews
  • Ships to over 40 countries
  • Sustainable packaging
  • No single-use plastics


  • Not all products are available in North America
  • Some negative reviews regarding delivery times

Facetheory offers multiple products to elevate your skincare routine, such as cleansers, scrubs, masks, cloths, brushes, tools, night creams, and day creams, eye care products, makeup, lip, hand, and body products, organic face oils, serums, and toners.

This Facetheory review will dive into their bestsellers to help you decide if their products are appropriately suited for your skincare needs.

Facetheory Tamanu Oil Review

No need to worry about that greasy feeling when using the Tamanu Oil offered by Facetheory. Instead, you’re left with dewy-looking skin that feels fresh. The oil provides extra hydration for dry and sensitive skin, and is recommended for most skin types.

The Tamanu Oil soothes and softens your skin and it has a mild, nutty smell. It works well on dry skin, scars, or stretch marks, and it can be used to treat eczema and rosacea. It also works well as an after-sun oil.

Below are the active ingredients in Tamanu Oil and how they affect your skin:

  • 100% Organic Tamanu Oil: natural oil extracted from the seeds of a tropical evergreen in Southeast Asia. It is rich in antioxidants and has anti-bacterial and anti-inflammatory properties.
  • Natural Vitamin E: a fat-soluble vitamin that helps hydrate your skin. It also fights toxins and reduces UV damage.

Tamanu Oil comes in an amber glass bottle and uses a dropper to minimize waste. You only need to use a very small amount. Squeeze two drops in your hand and warm between your palms, then smoothing the oil onto the face, neck, and/or body. It can be used by itself or under moisturizer to lock in the benefits. 

The Tamanu Oil comes in a 3 fl oz/100 ml bottle and sells for $17. If desired, you have the ability to purchase two bottles and save. The retail price for two bottles is $29, rather than the original price at $34.

Facetheory Cacay Oil Review

Cacay Oil helps dry skin, brightens, and fights early signs of aging. Sounds luxurious. Plus, you won’t be left with an unwanted greasy film on your skin or an awkward shine on your face. Bonus!

Cacay Oil is recommended for most skin types, including sensitive, mature, dry, and combination skin. Cacay oil is a lightweight, dry oil extracted from kahai nut trees in Columbia. It has more Vitamin E than argan oil and a higher retinol content than Rosehip Oil.

Cacay Oil comes in an amber glass bottle and uses a dropper for controlled use. Place two drops in your hand and warm them between your palms. Then, smooth the oil onto your face and neck. It can be worn under moisturizer or alone. Let the Facetheory anti aging magic begin.

A single 3 fl oz/10ml bottle of Cacay Oil sells for $39. Or you can pay $65 (instead of the original price at $78) for two bottles

Facetheory Clarifying Cleanser Review

Exfoliate your skin and go deep into your pores with the bestselling Clarifying Cleanser. Take a look at the active ingredients in this Facetheory cleanser, and the benefits they offer: 

  • Avocado: high in antioxidants and fatty acids that are easily absorbed into the skin
  • Glycolic Acid 4%: exfoliates cells by breaking down their bonds
  • Lactic Acid 1%: exfoliates the skin by breaking down the material that binds together skin cells
  • Salicylic Acid 2%: regenerates skin cells and resurfaces your skin, leaving it soft and bright
  • Sweet Almond Oil: a non-volatile, non-fragrant, non-irritating oil. It’s extracted from almond seeds and is rich in fatty acids

Since the Clarifying Cleanser uses a high concentration of actives, a 180ml bottle usually lasts around 2 months.

The Clarifying Cleanser is recommended for combination or oily, acne-prone, congested skin. To wash your face, splash your face with lukewarm water, apply a pea-sized amount to the skin, and massage in. Leave for one minute and then rinse off. 

Facetheory sells an unscented cleanser or a scented cleanser. The scented cleanser contains cold-pressed mandarin essential oil. Both cleansers come in a 6 fl oz/180ml glass jar and retails for $16. Or, you can purchase two jars for $27, instead of the original price of $32.

Facetheory Regena-C Moisturizer Review

Protect your skin against the environment and renew it at the same time. The Regena-C Moisturizer absorbs quickly into your skin, leaving it feeling soft and hydrated. It’s like placing an invisible soothing shield over your face, protecting it from outside elements. This Facetheory review wants to try some now!

The Regena-C Moisturizer is good for most skin types and is gentle enough for the eye area. The active ingredients found in this Facetheory moisturizer are:

  • Aloe Vera: to soothe and hydrate your skin
  • Argan Oil: to help with scars, blemishes, and stretch marks
  • Ferulic Acid: to prevent damage caused by free radicals
  • Hyaluronic Acid: to help with the absorption of active ingredients and keep your skin soft, smooth, and hydrated
  • Retinol (Retinyl Palmitate): to expedite skin cell renewal, soften fine lines, and tighten pores
  • Shea Butter: to soothe and weaken dry areas
  • Vitamin C (Sodium Ascorbyl Phosphate): to fight free radicals and reduce environmental damage
  • Vitamin E: to hydrate your skin and fight against UV damage

You can purchase an unscented cleanser or a scented cleanser. The scented Regena-C Moisturizer contains cold-pressed mandarin essential oil. To use, apply a small amount to your face and be sure to massage it into your skin using upward circular movements.

Both the single jar Mandarin scented or Unscented Regena-C Moisturizer are available in a 1.7 fl oz/50ml glass jar and sell for $18 each. Or, you can purchase two jars for $30, a markdown from the original price of $36.

Facetheory Porebright Serum Review

Reduce pore size, reduce redness, and gently brighten your skin with this product. Also, reduce the appearance of acne lesions, even out your skin tone, protect your skin’s moisture balance, and reduce photoaging. Is that all? It kind of sounds like there’s a genie in this Facetheory bottle. 

The Porebright Serum was developed for most skin types, including oily or combination skin with enlarged pores, and sensitive and mature skin. This Facetheory serum features:

  • Aloe Vera: to soothe and hydrate your skin
  • Azelaic Acid: to kill acne-causing bacteria. Recommended for moderate acne, and skin pigmentation
  • Niacinamide (Niacin Vitamin B3): helps reduce the appearance of enlarged pores
  • Sodium Hyaluronate: to retain or preserve moisture

A single 1.0 fl oz/30ml Porebright Serum retails for $19. Or, you can purchase two bottles for $32, a markdown from $38. Apply a few drops of the Facetheory serum to clean, damp skin, concentrating on blemishes, fine lines, dark spots, and areas of hyperpigmentation. It’s important to discontinue use if irritation occurs.

Facetheory Reviews: What Do Customers Think?

Facetheory Review

This Facetheory review found customer reviews on each product page. If you scroll to the bottom of any product page, you’ll notice a convenient REVIEWS section. 

We took a closer look at the reviews for the Tamanu Oil on the Facetheory site. It received a 4.8/5-star review out of 177 customer reviews. Customers were impressed with the quality of the product and how it helped with their scars, dry skin, and mild acne. Some customers loved the light nutty smell, while others thought it smelled more like puréed broccoli. But we’ll let you be the judge of that.

Then, we browsed the reviews of the Clarifying Cleanser on Influenster. This is the only Facetheory product with reviews on this platform and it has a 4.7/5-star rating out of 25 reviews.  Overall, the reviews were overwhelmingly positive, with most comments stating that the cleanser was great at removing makeup, minimizing impurities, and moisturizing

Next, this Facetheory review searched, where the brand received a 4.76/5 rating out of 22,901 reviews. Of these customers, 97% recommend the brand. One customer boldly stated that “the products do what they say on the bottle!”

Facetheory Review

Customers were also impressed by the quality of Facetheory products and how economical they are, stating that a little bit goes a long way. The website says that customers receive on-time delivery 99% of the time, but we did find at least one 1-star review where the delivery took over a month, and we’re not sure if they ever received the product.

Trustpilot gives Facetheory a 4.7/5-star rating, with an overall total of 1,048 reviews. Customers are happy with delivery times, prices, quality, and customer service. Unhappy customers never received their package, noticed skin irritations, and were not impressed with the quality, saying that it’s heavy and sticky.

Does Facetheory Work?

Facetheory Review

Facetheory has a noteworthy number of positive customer reviews. Many customers are pleased with the quality of the products, the results they experienced, the price, and the delivery times. Those that were unhappy with the brand mentioned that they had issues with delivery, skin irritations, and were not thrilled by the product’s quality. 

To look for further proof, this Facetheory review creeped Instagram for some Facetheory before and after pictures. We weren’t disappointed! The proof is in the cream, serum, and Facetheory toner. Take a closer look at these documented results:

Facetheory Review
Facetheory Review 1

Are Facetheory products successful? Yes. Is Facetheory natural? Yes. Entirely vegan and cruelty-free, with amazing results from happy customers. This Facetheory review uncovered many good reasons to use Facetheory skincare.

Though not every product is suited for everyone and all skin types, this Facetheory review believes that their products are worth a try. Facetheory is committed to providing their customers with quality skincare products that have natural, meticulously crafted ingredients and do the job for multiple skin types and issues, have seemed to work for many (despite the naysayers’ claims). 

Facetheory Promotions & Discounts 

Facetheory Review

For any product that you wish to purchase, you have the option to buy two of any product at once and save. That’s the first, and impressive, discount that this Facetheory review came across.

Facetheory is currently offering a promotion of 20% off all sets. If interested, be sure to click on the SETS (SAVE 20%) in the menu at the top of the homepage. 

Where to Buy Facetheory

Facetheory Review

You can purchase Facetheory products directly through their website,


Is Facetheory good for acne?

Yes, Facetheory is appropriate for acne prone skin. A selection of their products use jojoba oil for face acne, and some products use argan oil for acne. Jojoba oil has anti-inflammatory properties that help treat acne. Argan oil regulates the amount of sebum in your skin and is used to treat different types of acne.

Is Facetheory vegan and cruelty free?

Facetheory is 100% vegan and 100% cruelty-free. None of their ingredients are tested on animals, finished products are not tested on animals, and they don’t sell to markets that require animal testing. Finally, no Facetheory ingredients are animal-derived.

Where does Facetheory ship from?

For tracked 3-5 day US delivery, Facetheory charges $5. Shipping is free for orders that are over $40. Shipping is done via FedEx or DHL and there are no customs charges to pay.

International delivery is $10 or free for orders over $50. Generally speaking, there are no customs charges for Facetheory orders, but this cannot be guaranteed. If the order total is large, there may be a charge. The company ships to over 40 countries, including Canada. Visit their website to inquire if they deliver to your country. 

How do I return Facetheory products?

Facetheory is extremely confident in its products. They offer customers 365 days to test their products. If you want to return a product, simply send an email ([email protected]) and they will process a refund for you.

The company has a few return stipulations:

  1. They are not a sampling service. Facetheory only accepts product returns once per product in 365 days. 
  2. They reserve the right to say their products are not suitable for your skin and decline further purchases from you.

Refunds exclude delivery charges. Facetheory offers a maximum refund limit of $150 over the 365 days. For Magnitone and other cleansing brushes, Facetheory only offers a 30-day return policy. After 30 days, you’ll need to contact the manufacturer if the product proves defective.

How to Contact Facetheory

The only way to contact Facetheory in North America is through email: [email protected].

Looking for more skincare options? Check out these popular brands:

Proven Skincare


Farmacy Beauty


Ask the community or leave a comment

Ask a Question
Facetheory is shit
Asked by Dona Berti (2 years ago) Reply

This company sells high irritating products, has no control over logistics , and the customer support is appalling. Even on their social media they block any negative review so no wonder about the positive feedback mentioned here. The company is a huge poisonous fake, really

Asked by Lorraine Verona Reynolds (2 years ago) Reply

I have returned some of the products to facetheory recently and need a refund .How do i make contact ?

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