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About Slice Life
Slice is an online platform that makes it easy to order food from independent and family owned pizzerias. It focuses on making the products more accessible to users via an app and mobile-optimized website.
Slice is used by over 9,000 pizzerias in 2,500 towns and cities in the US and boasts over 12 million orders since 2010. The company has been featured in Forbes, Today, Munchies Vice, and Los Angeles Times for its mission to help small businesses and has garnered over 46k followers across its social media channels.
Interested in finding more about all this company has to offer? Tune into my Slice Life review. I’ll be your guide through the brand and how it works, highlights from customer testimonials, answers to important FAQs, and more, to help you decide if it’s worth the try.
Overview of Slice Life
A slice of cheesy, doughy, scrumptious pizza belongs in every and any celebration, but a frozen pie doesn’t exactly do the trick when you’re cheering along to the game or wishing your best pal a happy birthday.
And that’s exactly where Slice comes in. The company was founded to empower independent companies that boast high quality, handmade pizza to service their communities in a simple and seamless way.
The idea for Slice was brought about in 2010 by Ilir Sela, who sought to create a solution for his family’s NYC pizzeria business, breaking past digital barriers. Since then, the small family owned business has grown to be one of the largest companies in the US pizza market.
Slice is still up and running, helping other pizzerias with access to things like specialized technology, data insights, loyalty marketing, and more so they can serve customers in a seamless and convenient way.
Now that my Slice Life review has covered a little more about the company and its origins, I’ll bite into some of the key highlights to keep in mind.
Highlights
- Order and delivery platform for pizzerias
- 17k pizzerias to choose from
- Available in 50 US states
- Helps mom and pop shop pizzerias save on delivery
- Gives users access to the best pizza and the best deals
Designed to make it easy for customers to order from their go-to shops and discover new favorites, as well as gain support for smaller businesses and local shops, Slice offers plenty of different choices.
It’s easy for customers to browse by location, pizza types, and dishes, as well as select whether they’d prefer delivery or pick up. Since the options vary by location, in this Slice Life review I will delve more into how the app works below.
Slice Life App Review
The Slice Life app makes it easy for customers to find all the best pizza places in their area, which is especially beneficial when you’re visiting a new space and craving a cheesy slice.
On top of that, it saves all your previous orders so you don’t have to worry about finding the same locations, deals, or build, because you’ll simply be able to add it back to your cart.
Users can design their pies and select different sides to create a custom dish depending on the location. It also provides tracking information so you can keep your eyes on the price.
The Slice Life app is completely free to download on the App Store or Google Play Store.
How Does the Slice App Work?
The Slice Life app is a convenient and easy-to-use platform when it comes to placing and receiving your pizza order. Here’s how it works:
- Browse through the options for a pizza place near you
- Select your pizza, whether it’s a basic option or a complete build, as well as sides and any customizations
- Head to the checkout and pay for the order through the app
- View details about the delivery time and tracking information as you wait, or head out to pick up the order
- The business will be alerted of the order and start making it
- Once the order is made, it will either be delivered or set aside for pick up
- The transaction is completed once the customer receives their order
Slice Life Fees
Many delivery apps tend to overcharge businesses for the use of their platform, with a fee ranging from 10-30% of the order total. This isn’t exactly beneficial to the business, and Slice Life seeks to change that.
Instead, Slice charges pizzerias a flat fee of $2 on orders costing more than $10–orders less than $10 incur a $0 charge. There are also no setup fees and only a 2% processing fee. Businesses that operate with Slice tend to see a 40% increase in average online order value.
Who Is Slice Life For?
If you’ve got a love for cheese and bread, Slice Life is the store for you. It makes it easy to order delicious ‘za while supporting small businesses. There’s also an endless variety of options, so you can keep trying new things or stay loyal to your fav deep dish place.
Speaking of, the company is dedicated to providing independent shops with the tools they need to thrive. The online ordering platform and marketing makes the businesses more accessible and visible to new buyers, thus increasing a customer base.
Plus, there are no crazy fees for the customer or the business–it’s a win-win.
Slice Life Reviews: What Do Customers Think?
This Slice Life review wouldn’t be complete without first taking a look at what customers are saying. So, I sourced testimonials from the Google Play Store, Reddit, and Trustpilot, to paint an accurate picture of the platform and how it works.
On the Google Play Store, the app is rated 4.6/5 stars out of 44,911 reviews. One reviewer shares a great experience with customer service:
“Have had to reach out to their customer service twice today and they were immediately available AND extremely nice and helpful, including fixing my mistake and canceling an order I put in for another state altogether.”
Another user appreciates the unique features of the app and the ease of ordering, writing, “Great for comparing delivery fees between locations. Also easy to do repeat orders from the same location and complete order with just around 5 clicks. Tips are preset at 15%, 20% or custom. Overall, there are just a lot of common sense options that allow the process to be very intuitive.”
On Reddit, a couple of customers note great experiences and appreciate the features of the app. One writes that their experience has been seamless, stating, “I have used the app “Slice” to order pizza and it worked great, zero issues.”
488 users on Trustpilot rate the company 2.3/5 stars. One patron highlights the great prices and efficient process:
“I used it for the first time yesterday. It was great. Everything was smooth, the local place delivered fast and the best part is that the fees on this site are much lower than [other apps]. Same food, lower price for delivery.”
Overall, Slice Life is highly rated for its customer service, good selection of pizzerias, and easy-to-use app. A couple customers note issues with slower delivery times, but the customer service team replies to many complaints and offers solutions.
Slice Life vs GoPuff
I’ve already established in this Slice Life review that Slice is a reputable and thoughtful platform. But, we all know that there are other ways to order food online!
So, it’s time to check out the competition: GoPuff. Let’s compare the similarities and differences between each platform:
Slice:
- Designed for pizza lovers and businesses
- Founded in 2010
- Pickup and delivery available
- Takes smaller commission from pizza shops to keep costs low
- 9,000 pizzerias to choose from
- Available in select locations across the US
- Restaurants set their own delivery fees
GoPuff:
- 24-hour food delivery for items ranging from food and drink to household essentials and more
- Founded in 2013
- Supports businesses and driver partners
- 4,000 products stored in each Gopuff location
- Available in 650 US cities
- Minimum order of $9, with a flat delivery fee of $2
- Membership program for $6 per month
Slice is the go-to app to support your favorite local pizzerias, while GoPuff is the ideal option if you’re looking for another type of food or product. Both platforms boast an easy-to-use app as well as lower prices than other options available, but it’s really up to what you’re looking for. And hey, why not download both?
Is Slice Life Legit?
Whether you’re looking to place an order or gain attraction to your small business, legitimacy is important. Slice Life has been featured in numerous publications and boasts thousands of followers, not to mention glowing reviews.
With all that in mind, it’s clear that Slice is a legitimate company.
Is Slice Life Worth It?
Slice Life is dedicated to providing customers with plenty of options and accessibility via a user-friendly app, as well as a convenient space for small pizzerias to market their products and access a wider customer base.
Slice offers convenience and customizability and it’s a great way to support local companies. With all that in mind, I’m going to conclude this Slice Life review by deeming the platform worth the try.
Slice Life Promotions & Discounts
Pizzerias set up exclusive deals with Slice. They can range from a discount at checkout, free delivery, to food specials. You’ll save with our promotions, too. Just turn on your push notifications.
Where to Buy Slice Life
If you’re interested in trying out the services outlined in this Slice Life review, you can find more info at slicelife.com, or you can make an order through apps available on the App Store and the Google Play Store.
FAQ
Who owns Slice Life?
At the time of this Slice Life review, the company is owned by its founder, Ilir Sela.
Does Slice Life ship internationally?
Slice is currently only available in the US. I’d recommend following the company’s social media pages to stay up to date with the latest policies.
What is Slice Life’s Delivery Policy?
Since Slice is an ordering app that helps you find the best deals and pizzerias, it doesn’t have a clear delivery policy–this all depends on the location you choose to order from.
What is Slice Life’s Refund Policy?
Slice Life wants to be your partner, not just another vendor. That’s why they not only have the industry’s best customer support (for you and your customers), but will also solve any order issues with you. Non-shop mistakes, chargebacks, credit-card fraud…let those be the company’s problems, not yours.
How to Contact Slice Life
I hope you enjoyed this Slice Life review! If you have any further questions about the company or how it works, you can contact them by emailing [email protected] or calling 888-974-9928.
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