About The Laundress
The Laundress is an environmentally conscious retailer that offers fabric, detergent, and home cleaning goods. Operating from the heart of New York City, the company is known for its chic and luxurious packaging, as well as its gentle yet effective formulas.
Featured in Forbes and with 105k followers on Instagram alone, The Laundress has garnered a steady and loyal online presence.
If you love the smell of fresh laundry and are serious about how you get cleaning done, then this The Laundress review has got you covered. We’ll take an in-depth look at the brand’s products, customer ratings, and any promotions the brand may have, plus much more.
Overview of The Laundress
Founded in 2004 by friends Gwen Whiting and Lindsey Boyd, the two were committed to balancing their love of fashion with their environmental values.
Now, when you think of fashion, the first thing you think of likely isn’t your detergent. But, traditional formulas can actually damage clothes, as well as your skin and the environment.
Setting up shop in the heart of New York City, the pair set out to find a better way to take care of their most prized possessions. With educational backgrounds in fiber science, textile care, and design, they came up with a line of effective and plant-based products that were gentle on fabrics and tough on stains.
The brand’s passion for sustainability can be seen throughout its practices. Its shipping is completely carbon-neutral and all of its bottles are made from 100% recycled materials.
Today, the company has a brick-and-mortar store in New York City, where its headquarters are also located. But, its products can also be found at hundreds of other retailers.
The Laundress is set to save you trips to the dry cleaners, but as with any retailer, there will always be pros and cons. Let’s take a look at those now.
- Wide range of laundry products for different purposes, such as regular washes, stain removers, and delicate formulas
- Green label attached to products (no animal testing, recyclable, sustainable, etc)
- Baby-friendly products
- Multiple ways to save, including a subscription service
- A How-To guide for any laundry questions and concerns
- Beautiful packaging
- Ships internationally
- Prices are steep for laundry and cleaning supplies
- International shipping costs are not explicitly listed and will be calculated upon checkout
This brand wants to upgrade your laundry room with its luxury detergents. In the next section of this The Laundress review, we’ll take a look at the company’s top-selling products, from baby-safe formulas to tough stain-fighters.
The Laundress Review
Since the laundry room is the star of the brand’s business, this The Laundress review will take a look at some of the best-selling options within this category. Each product comes in a 100% recycled bottle, is not tested on animals, and contains no phosphate, phthalates, petroleum, or artificial color.
The Laundress knows that you’re going to need to regularly stock up on your detergents. So, it offers a subscription service. With delivery options ranging from every 1-6 months, you’ll save 5%-15 on each order.
Also, for shoppers who prefer to pay in installments, the brand offers Afterpay as an alternative payment option.
The Laundress Signature Detergent Review
Turn your go-to bottle of laundry detergent over and we’d bet you’d find a few ingredients on there that you wouldn’t want to touch your skin. From artificial dyes to irritating chemicals—once you make the switch to something cleaner, you’ll feel the difference.
The Laundress Signature Detergent is a quintessential laundry cleaning solution. It was made to brighten your clothes and remove tough stains but without harmful additives.
This product is highly concentrated, meant to be three times more effective. The result? Your clothes will come out cleaner and stay that way for longer.
The Signature Detergent comes in the brand’s classic scent, which is described as the “clean laundry smell.” At first, you’ll notice notes of lily and jasmine, but then you’ll meet underlying hints of citrus, sweet musk, and sandalwood.
One 32 fl oz bottle provides up to 64 washes worth of product. Safe for all machine types, get the Signature Detergent for $22.
The Laundress Delicate Wash Review
Bras, silks, and other delicate items are usually an investment. So, you want to take proper care of them to ensure they last. The best way to do this? Washing by hand or on a delicate cycle with the correct product.
The Laundress Delicate Wash is formulated to take care of your most sensitive fabrics. You can also consider this solution as an alternative to dry cleaning—according to the brand, most clothing that’s labeled ‘dry clean only’ can actually be washed if you have the right product.
The scent of this solution is also unique, titled “lady.” It is a very feminine blend of lavender, amber, and bergamot, and musk—the final result is similar to a white musk.
Take care of your delicates properly with Delicate Wash, available for $20. This product comes in a 16 fl oz bottle, which provides enough solution for up to 32 loads of laundry.
Hit a new PR and have the sweat stains to prove it? Try The Laundress Sport Detergent, meant for all of your high-performance fabrics.
The Laundress Baby Detergent Review
Formulated for the little ones, The Laundress Baby Detergent is here to fight tough stains. Despite its gentle formula, it combats the toughest of baby marks from drool, vomit, to those massive food stains that manage to find their way on bibs and onesies.
Like the Signature Detergent, this product is highly concentrated. And, despite its stain-fighting power, you can feel good about washing your baby’s clothes with it—this formula is completely free of phosphate, phthalates, petroleum, and artificial color.
This detergent is scented with the brand’s baby scent, a soothing blend of vanilla, lavender, musk, and other little one-approved notes.
The Laundress Baby Detergent is available for $22. It comes in a 32 fl oz bottle, which will last for up to 64 washes.
The Laundress Stain Solution Review
No matter how good a detergent is, some stains are just very tough to remove. That’s why you should always have a strong stain-fighter on hand.
Consider The Laundress Stain Solution as the answer to adult-related accidents and stains, from a coffee spill to the dreaded wine stains found on your favorite dress.
To use, work a small amount of the product into the stain with the Stain Brush, which safely and delicately treats even delicate fabrics. Then, wash within 30 minutes of applying the product.
The Stain Solution is unscented, so you can pair it with any of the brand’s detergents. Get a 16 fl oz bottle for $19, which treats 200+ stains.
Note: the brand also offers a The Laundress bleach alternative called All-Purpose Bleach Alternative.
The Laundress Wool & Cashmere Shampoo Review
Sometimes, generic cleaning detergents can cause a lot of anxiety. There will always be materials and fibers that are more susceptible to being torn, shrinking, or coming apart at the seams after a wash cycle. So, having a product specifically designed for certain fabrics allows you to breathe a sigh of relief.
The Laundress Wool & Cashmere Shampoo is ideal for sweaters like knit jumpers or cashmere turtlenecks. And, with a lower pH level, it’s less harmful on natural fibers that are more sensitive to a machine wash.
Although the product is labeled as a shampoo, the consistency is more like a conditioner or even a fabric conditioner used for leather goods, meaning it’ll be soft instead of abrasive or damaging.
Offered in the brand’s cedar scent blend, The Laundress cashmere wash comes in a 16 fl oz bottle and retails at $20. This bottle size should last for up to 32 washes.
The Laundress Crease Release Review
If you’re constantly on the go, then The Laundress Crease Release should be added to your travel essentials—no one wants to be spending their trip ironing and steaming.
Think of this product as a miracle solution to get rid of wrinkles so your clothes are ready to wear within minutes. The brand does state that the solution will only smooth out “moderate wrinkles” so if you have a shirt or top that’s extremely crumpled or made from linen, you might have to go old school and iron.
In the brand’s classic scent blend, Crease Release comes in an 8 fl oz spray bottle and retails at $16.
The Laundress Fabric Fresh Classic Review
If you prefer classic laundry scents over spraying on a synthetic fragrance or cologne, then The Laundress Fabric Fresh is for you. It is a combo of Febreeze meets perfume and deodorant for garments and apparel.
If you want your closet and laundry hamper smelling extra fresh, then just spray a few spritzes and you’re good to go. It increases the lasting effect of the smell of your detergent, and it has an odor-eliminating effect that freshens between washes.
Fabric Fresh is scented with classic and comes in an 8 fl oz spray bottle and retails at $16.
Need something similar but for that post-workout sweat? Try The Laundress Sport Spray.
The Laundress Wash & Stain Bar Review
For those extremely delicate items like bras, lace, and silk fabrics, The Laundress Wash & Stain Bar will help you with your hand-washing sessions.
It’s made from vegetable soap, essential oils, fragrance, and borax. Since the first three ingredients are pretty straightforward, we’ll break down borax in this The Laundress review. This ingredient is basically a type of sodium that is found in most detergents that aids in removing stains.
Though it is meant for hand wash items, it can also be used to spot-clean or remove stains from places a wash cycle misses… like those armpit stains no one really likes admitting to.
The Laundress Wash & Stain Bar measures 2” x 2” and retails for $7.
The Laundress Sweater Stone Review
Everyone loves a good wool or knit sweater but hates having to pull out one that’s shagging and shedding from the wash. Next time, try The Laundress Sweater Stone.
A fine-grained volcanic rock that’s been cut and matted down to a smoother square, simply brush it over your garments and sweaters before placing them in the wash. This stone is most effective when paired with the brand’s Wool & Cashmere Shampoo, as both products are designed to keep these delicate fabrics in tip-top shape.
The Laundress Sweater Stone is available for $19.
Is The Laundress Toxic?
The Laundress is committed to formulating products that are non-toxic to humans and the environment as a whole. Plus, its formulas are also sustainable and cruelty-free.
Is The Laundress Septic Safe?
Yes, The Laundress is septic safe! The brand creates items that are biodegradable and natural so they will break down and not harm your water tank or the environment once you throw out your bottles.
How Long Does The Laundress Detergent Last?
Depending on the quantity of the bottle (16-32 fl oz), The Laundress detergent can last between 64-80 washes or individual cycles. Definitely follow the instructions and measure out all the solutions and detergents correctly.
But, if you’re going to be doing some heavy-duty cleaning or want something long-term, the brand also has gallon options in some of its detergents. This option will get you through 265 cycles.
Who Is The Laundress For?
The Laundress is for anyone who is serious about their laundry, and who wants sustainable and eco-friendly options instead of those laden with chemicals.
And, as mentioned earlier in this The Laundress review, the brand also offers products for child and infant clothing. There is a baby-specific line for a less intense but more sensitive approach to laundry.
Comparison: The Laundress vs. Tide
Tide is quite literally the OG detergent and one that everyone reaches for, placing their trust in the brand. Head to any Walmart, Target, or grocery store and you’ll find an entire aisle filled with the brand’s products.
So what makes our featured brand a strong competitor in the realm of detergents? This The Laundress review will do a quick comparison of the two companies, highlighting any similarities and differences.
To start, both brands offer a diverse selection of cleaners, ranging from traditional detergents to delicate washes. Both have products that the other company doesn’t have: Tide has pods, while The Laundress has accessories like delicate bags and stain brushes.
Let’s take a look at both brands’ classic detergents. To make it a fair comparison, we’ll look at the more eco-friendly version of Tide’s product.
Tide Eco-Box Liquid Laundry Detergent:
- Size: 105 oz, up to 96 washes
- Price: $22
- Key features: packaging uses 60% less packaging than the company’s main version
The Laundress Signature Detergent:
- Size: 32 fl oz, up to 64 washes
- Price: $22
- Key features: plant-derived, 100% recycled bottle, cruelty-free, free of petroleum, phosphate, phthalates, and artificial color
What’s important to note between Tide and The Laundress is that Tide is packed with a lengthy list of ingredients and includes sulfates—containing anywhere between 10 to 20 chemicals and ingredients. But, Tide is also cheaper.
Ultimately, these companies seem to be targeted to different audiences. While we appreciate Tide’s eco-friendly initiative through its box packaging, it hasn’t made any changes to its formulations to be more sustainable or kind to our bodies (though it does offer a gentle line).
Tide seems to be for people who just want to get the job done. And, given how popular the brand has remained, it seems its products do just that. Meanwhile, The Laundress is for customers who are concerned about ingredients and sustainability—and who appreciate pretty packaging.
The Laundress Reviews: What Do Customers Think?
Now that we’ve taken a look at the products, it’s time to see how they actually perform. This The Laundress review sourced testimonials from the brand’s website, Amazon, and PureWow to get the scoop.
On the company’s website, its top-selling products have earned hundreds of reviews. All coming highly recommended by customers, collectively the collection has an average score of 4.7/5 stars. Here’s how some individual favorites stack up:
- All-Purpose Bleach Alternative: average of 4.8/5 stars from 210 ratings
- Signature Detergent: average of 4.6/5 stars from 306 ratings
- Delicate Wash: average of 4.7/5 stars from 152 ratings
- Scented Vinegar: average of 4.8/5 stars from 149 ratings
- Stain Solution: average of 4.7/5 stars from 193 ratings
- Wool & Cashmere Shampoo: average of 4.7/5 stars from 156 ratings
Given how difficult it is to properly care for delicate fabrics, we chose to take a closer look at Delicate Wash. Shoppers note that this cleaner takes care of their lingerie—some even go so far as to call it a “miracle.” Read this glowing testimonial:
“It is unbelievably gentle on fabrics, yet gets all the sweat, odor, etc. out of my bras and other delicate items. With conventional detergents, I sometimes had to re-wash items to really get them clean enough. Keep your delicates in good shape: buy this stuff!”
The brand’s products have received a lot of attention on Amazon, where the Signature Detergent earned a 4.6/5-star rating from 1.8k customers. In the comments, users write that it is safe for sensitive skin, a little of the formula goes a long way, and it successfully cleans.
Some shoppers also report that, though it is expensive, it is worth it because it keeps clothes in pristine condition. Take this user’s experience:
“This detergent has improved the condition of my clothing exponentially. The pilling has magically come off of my sweaters, I don’t need any fabric softener at all, my towels are restored to like new condition and absorbency…This stuff is expensive. But I will continue to buy it.”
To round out our look at The Laundress reviews, we checked out the independent blog PureWow. The author, Candice, tested the No.723 Laundry Detergent. Giving it an overall rating of 85/100, she broke the score down into the following categories:
- Value: 13/20
- Scent: 18/20
- Quality: 19/20
- Aesthetics: 18/20
- Stain-Fighting Ability: 17/20
As you can see, this detergent got a pretty high rating. Some key things that Candice noticed were that her “whites looked crisper,” her “clothes seemed softer,” and the scent was “sophisticated.”
With hardly a negative comment to be found, it appears that this brand’s collection comes highly recommended. From delightful scents and softer clothing to sensitive skin-safe formulations, many shoppers report that the high cost is well worth it.
Is The Laundress Worth It?
Based on the research conducted for this The Laundress review, the brand’s products are definitely worth it. Hundreds of customers have attested to the line, reporting that these detergents leave their clothing softer, cleaner, and better-smelling than other companies.
Though its prices are quite a bit higher than what you’d see from mainstream brands, it seems you get what you pay for. The Laundress uses higher-quality ingredients and follows eco-friendly measures—two key details that result in a higher cost.
And, the company constantly has promotions available to help you save a few bucks, including a subscription service. For all of these reasons, coupled with the stunning packaging, this The Laundress review recommends this brand.
The Laundress Promotions & Discounts
This The Laundress review kept an eye out for any deals and coupon codes. Here’s what we found:
- Sign up for the brand’s e-newsletter for a 20% off The Laundress promo code
- Subscribe to select products to save 5%-15%
- Purchase “Stock Up & Save” sizes of select items for up to 25% off
- Use promo code NOSTAINS for 20% off stain-removing products
- Join the loyalty program to earn points and exclusive rewards
Where to Buy The Laundress
To shop for the brand’s collection, customers can head to TheLaundress.com. Some other options include Nordstrom and Amazon—but a full list of retailers can be found on the company’s site.
Where are The Laundress products made?
All The Laundress products are labeled as made in the USA.
What is The Laundress’ Shipping Policy?
Any orders over $50 are eligible for free ground shipping within the US. For expedited or next-day shipping, the charge will be calculated upon checking out.
If you choose the free shipping options, then your order could take between 4-6 business days to be prepared and processed before being shipped out.
The Laundress does not waive any shipping fees for international customers, and shipping costs are determined once you check out.
What is The Laundress’ Return Policy?
Returns must occur within 30 days from the day you purchased your product “with items unused and unopened.” If you’re trying to make a return due to product defects or an allergic reaction, then you would need to file a complaint before you’re refunded your money.
To initiate a return, simply reach out to The Laundress via phone or email. A team member will get back to you with further instructions.
How to Contact The Laundress
If you have any questions after reading this The Laundress review, you can contact the company through:
- Phone: +1-800-282-4121
- Email: [email protected]
Looking for some eco friendly dryer sheets to complete the set? Then check out Earth Breeze, a brand of eco-conscious, biodegradable laundry sheets.