Table of Contents
About US Mattress
The thought of laying our heads atop the perfect mattress so we can drift off to sleep is more dreamy than most of us can conceive.
That’s because a lot of us have settled for a mattress, but not the perfect mattress. Being paired up with a mattress that suits your body, your habits, and your budget would be a match made in heaven, right?
And you can definitely find your favorite mattress at US Mattress. With their low prices, massive selection, and expert staff, this furniture company could be the answer to having the best sleep of your life.
With over 10k likes on Facebook and their A+ offerings, they’ve secured some quality attention from places like Good Housekeeping, Globe NewsWire, and Vox.
Though everyone can boast about their mattresses, can they live up to all the hype? Not to worry, this US Mattress review will go through all the details, from company policies to any other FAQs you might have lingering in your mind, so you can feel easy going into their stores to pick out your next mattress.
Overview of US Mattress
US Mattress was launched in 2001 by its current owner and founder Joe Nashif, and has a headquarters located in Michigan.
The company has maintained its goal of matching customers with the perfect mattress since its beginnings, and kept its promise of low and affordable prices.
Over the last two decades, US Mattress has gained nationwide popularity for its free shipping, knowledgeable staff, and frequent sales. It doesn’t hurt that they also have online and in-store locations all over the US for easy access.
In addition to those perks, here’s a list of highlights to add to the mix:
Highlights
- Wide selection of furniture and mattress options
- Online and in-store locations
- Reward points program
- Great clearance sale section
- Financing through Affirm available
- Lots of great US Mattress reviews
- 120-night satisfaction trial
- Free delivery
Buying a mattress can be super stressful at times. Not only do you have to deal with your body’s specific issues, but you have to be able to find your perfect mattress out of all the mattress stores near you. There are so many styles to choose from, which is why knowledge and expertise can be extremely helpful.
In addition to this list of highlights, US Mattress stands out from their competitors with their great customer service and wide selection. Just take a look at this detailed list of best sellers to see what we mean.
US Mattress Products Review
Mattresses are like people, they’re all unique in their own way. And when you go to sleep at night, you want to make sure you get the best mattress that’s for your body, and no one else’s.
By giving you a catalog of options that customers are raving about, it will help you decide if their units are right for you.
Naturally, we’re going to talk about mattresses. But not just any mattress, this US Mattress review will go over the best and most comfortable ones on the market.
US Mattress Queen Beautyrest Silver Kenosha Review
Do you tend to toss and turn during the night, trying to find a new cool spot so you can fall asleep? Yeah, we get it. If your body needs some help regulating its temperature at night, then the Beautyrest Silver Kenosha mattress might just be up your alley.
This firm yet cushioned unit provides you with cooling technology so your body can sleep without getting overheated. It has multiple foam padded layers and a pocketed coil center, providing enhanced lower back support for those in need of some additional TLC.
The Kenosha is available in sizes twin to California king, and for an additional fee, can be purchased with a box spring, adjustable base, or frame. This mattress has a 10 year warranty, and retails from $979-$1,349 (regularly $1,099-$1,949).
US Mattress King Hastens Excel Frame Bed Review
The Hastens Excel Frame Bed is a gorgeous and padded frame, crafted from natural fibers and materials. With a natural pine frame that sits 16.8” high, you’ll feel like the new emperor sleeping in this. The quilted top layer of the unit can be ordered in materials including cotton, horsetail, horsehair, mohair, and wool.
With an inner edge spring support and separate 5” coils, this mattress employs the durability of natural flax and is built to last. Available in sizes twin to California king, this bed frame retails from $7,290-$15,380.
US Mattress King Serta Perfect Sleeper Hotel Presidential Review
Always wanted to sleep like the president without dealing with all the political headaches? You’ll want to take a look at the Serta Perfect Sleeper Hotel Presidential. One of the company’s most popular units, you’ll always wake up feeling like the president.
With a mid-range support and cool gel foam technology to regulate body temperatures, this mattress is flippable, and offers a no-roll bounce, so you can stay grounded and cozy throughout your good night’s sleep.
With a 10 year warranty and sold with or without a box spring or frame for a small additional fee, the Presidential mattress has been crafted to suit most sleepers, and comes in sizes twin to California king. It retails from $1,799-$2,599 (regularly $2,099-$2,999).
US Mattress Full XL Beautyrest Silver Adda Review
The Beautyrest Silver Adda is a semi-firm mattress that features low-bounce plush pocketed coils and a layered foam build. With cooling technology and excellent edge support, this memory foam unit supports sleepers of all kinds, specifically folks who snooze on their side or back.
Made in the US, the Adda mattress is available in twin to California king. For an additional fee, this unit can come with a box spring or frame (or both), and is currently on sale. It retails from $1049-$1529 (regularly $1279-$1829).
US Mattress King Spring Air Hotel & Suites Collection Review
The Spring Air Hotel & Suites Collection is a soft, plush mattress that will be loved by folks who adore the thought of sleeping on a cloud. And who doesn’t? With a quilted top made from silk and wool, and the ability to sleep on either side, this mattress features multiple layers of foam comfort as well as a coil center.
This mattress will provide you with your coziest sleep yet. Available in sizes twin to California king, you have the option of adding on a box frame or not. This Spring Air mattress retails $1,149-$1799.
US Mattress King Serta iComfort Hybrid Review
The Serta iComfort Hybrid mattress is ultra-firm and features a thick coil gauge along with carbon fiber memory foam, so you’re not shaken awake every time your partner rolls over. Made with cooling foam for temperature regulation and top quality materials, this will be the last mattress you buy as you snooze atop its surface that contours to your body perfectly.
Need a firmer mattress in your life? The iComfort Hybrid comes in a variety of sizes, from twin XL to California king, and retails for $1,599-$2,499.
Who Is US Mattress For?
Do you like to sleep on a bed that’s been targeted directly to your habits, needs, and preferences? Then US Mattress is for you. With a wide selection of styles and shapes of mattresses and bedroom furniture, this company helps any customer find the perfect item to suit their needs.
US Mattress doesn’t narrow down their audience by selling over-priced mattresses and furniture at elite prices either. They market their services and products to the masses, so they can help any person in need of a mattress find the perfect match, at the lowest price.
US Mattress Reviews: What Do Customers Think?
With so many mattresses and units to choose from, plus a serious list of perks and highlights, it would be easy for this US Mattress review to stop here and just give them the big thumbs up. But when you consider purchasing a mattress, you’re making a big investment, both financially and with your health.
That’s why we wanted to ensure we understood exactly what US Mattress does, and how their customers felt about their customer service and products once they got them home. And the best way to know this brand inside and out is to take a detailed look at some recent US Mattress reviews and ratings, starting with a list of numbers on their best sellers.
- Beautyrest Silver Kenosha: 4.6/5 stars, from 138 customer reviews
- Serta Perfect Sleeper Hotel Presidential: 4.6/5 stars, from 15 customer reviews
- Beautyrest Silver Adda: 4.6/5 stars, from 583 customer reviews
- Spring Air Hotel & Suites Collection: 4.5/5 stars, from 40 customer reviews
- Serta iComfort Hybrid: 5/5 stars, from 50 customer reviews
We went over to SiteJabber, a popular online review forum that catalogs important feedback on big brands and products, so customers can reference real feedback before they make a decision. There, we found 15 US Mattress reviews, including this 5-star rating from a recent customer:
“After trying many mattresses in stores I found the one I wanted at US Mattress for less money and it included free box spring, free bed frame and free delivery plus $300 Visa Gift Card. Unfortunately the mattress ended up being too firm.”
“I contacted US Mattress and they exchanged it for a soft mattress, picked up my old mattress, delivered the new one free of charge and gave $100 back. This company has amazing customer service. I will not be going anywhere else for my bedding needs from now on and I will recommend them to everyone I know!”
Meanwhile, on Trustpilot, there’s a whopping 2,219 US Mattress reviews. With such a high number of feedback, it’s impressive that this company has secured a 4.3/5 star average, with plenty of 5 star reviews among them, including this rave: “The time was way overdue to purchase a new mattress.”
“Really liked the one we had, so I went searching for the same – just 20 years newer! Jerad was a real help in finding a few choices that would compare -back support, four seasons with two sided pillow top but with new technology. Jerad also let me know that I would be looking at a month before delivery. I hate to be in the dark with time, so again, a great help!”
Another great selection of US Mattress feedback can be found on the Shopper Approved platform, where they’ve gathered up 8,464 total reviews, with an average of 4.7/5 stars—certainly not much to complain about here! Most 5 star reviews looked and sounded similar to this one:
“Very helpful information, almost overwhelming! Really appreciated the ability to match with a body type and read what that person said about the different mattresses. When I needed to remove an unneeded bed frame from my order, it was surprisingly easy and speedy. I’ve recommended US Mattresses to many.”
Well, there you have it. We could dive into a few negative reviews too, but there aren’t many to choose from, and they all have the same problem—most folks leaving a low rating were frustrated with shipping times, which is fair.
No one wants to wait forever for a mattress. But overall, customers are pleased with the assistance and service at US Mattress.
While scouring and searching through the most helpful and enlightening US Mattress reviews, we noticed one major idea in common: folks love their selection, their recommendations, and their availability. All great reasons to leave good feedback!
Is US Mattress Legit?
Since 2001, US Mattress has been a trustworthy and reliable retailer of mattresses and bedroom furniture. While they’ve had their occasional difficulties with delayed deliveries, what mattress company hasn’t?
Other than possibly having your delivery be late, there aren’t many red flags for this company we discovered during our research.
Is US Mattress Worth It?
Between online and in-store retailer options, it can be overwhelming to decide where you want to direct your attention when selecting or optioning a new mattress. That’s why you’re likely asking how and why US Mattress is different.
From what we can see with their selection, prices, and all the positive US Mattress reviews, this company soars above the rest. Their common discounts, regular sales, and quality customer service, we can assure you that overall, they’re worth it.
US Mattress Promotions & Discounts
Great news! Currently, US Mattress is offering a variety of promotions, discounts, and sales. With a massive clearance page and up to 10% off select items during the month of April, you’ll find some serious deals on their website.
Not only that, but for a limited time, there’s a US Mattress coupon code (use FLASH10) for customers to use that will get them a discount on anything in the store.
Where to Buy US Mattress
Since US Mattress is in itself a store that retails products that are made by outsourced manufacturers, you can only attain their prices and products on their online platform, or at any of their in-store locations across the US.
FAQ
Who owns US Mattress?
Joe Nashif is the owner and founder of US Mattress, which was launched in 2001 and has its headquarters in Michigan.
Does US Mattress ship internationally?
Unfortunately, US Mattress does not currently ship internationally.
What is US Mattress’ Shipping Policy?
US Mattress ships for free anywhere within the 48 contiguous states. Although they do offer shipping to Hawaii and Alaska, it is not free. To get an idea of shipping costs outside of the contiguous US, reach out to US Mattress using one of the methods below. They also offer mattress removal for a fee of $99.
For an additional fee, US Mattress will also deliver on evenings, holidays, and weekends. The cost of which will depend on your location.
On bedroom furniture, US Mattress offers additional services for a fee, as you can see below:
- Standard delivery: Free
- Front door delivery: $49
- White glove delivery: $99-$199
What is US Mattress’ Return Policy?
Depending on the product you’ve purchased from US Mattress, you’ll be subject to a specific return policy.
With bedroom furniture, you have 7 days from the delivery date to initiate a return, and will be responsible for shipping costs plus a 25% restocking fee. For linens, it can be 30 days, so long as the product is unopened and unused.
For mattresses, US Mattress gives a 120-night sleep trial, but you must have slept on the mattress for a minimum of 30 days before deciding to initiate a return or exchange. If you’re looking to make an exchange, you can choose a mattress of equal or lesser value.
However, if you’re looking for a full refund, you will be charged a flat rate of $139 for shipping, and a restocking fee of 20% of the mattress price.
How to Contact US Mattress
The best ways to get ahold of US Mattress with any questions or concerns are the following methods below:
- Live chat option on the website from Monday-Friday, between 9 am to 8 pm EST or Saturday-Sunday 10 am to 6 pm EST
- Visit them in-store
- Submit a request using their online form
- Call: 1-800-455-1052 from Monday-Friday, between 10 am to 9 pm EST, Saturday 10 am to 8 pm, or Sunday 12 pm to 6 pm EST
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