AptDeco Review

About AptDeco 

If you are looking for a place to buy or sell furniture, AptDeco might be the right choice for you. AptDeco is an online platform that allows you to buy and sell used furniture. The platform offers a wide range of furniture options, from vintage to modern, and everything in between.

One of the benefits of using AptDeco is its ease of use. The platform is user-friendly and intuitive, making it easy to navigate and find what you are looking for. 

You can browse through the listings, filter by category, price, or location, and find the perfect piece for your home. If you are selling furniture, AptDeco makes it easy to list your items and connect with potential buyers.

Before using any online platform, it is important to do your research and read reviews from other users. This will give you an idea of what to expect and help you make an informed decision. 

In this article, we will provide an AptDeco review based on real user experiences. We’ll cover everything from the quality of the furniture to the ease of delivery, so you can decide if AptDeco is the right choice for you.

When you sell your furniture on AptDeco, you simply upload photos and a description of the item and set a price. The platform takes care of the rest, including pickup and delivery of the item to the buyer. This means that you don’t have to worry about the hassle of shipping or handling payments.

If you’re looking to buy furniture on AptDeco, you can browse through thousands of listings from sellers in your area. The platform offers a wide range of furniture, from sofas and chairs to tables and dressers. You can filter your search by location, price, brand, and more, to find exactly what you’re looking for.

One of the benefits of using AptDeco is that you can save money on high-quality furniture. Because the platform specializes in used furniture, you can often find pieces that are in great condition at a fraction of the cost of buying new. Additionally, AptDeco offers a 48-hour return policy, so you can buy with confidence.

Overall, AptDeco is a great option for anyone looking to buy or sell used furniture. The platform is easy to use, offers a wide selection of items, and takes care of the logistics of buying and selling. Whether you’re looking to declutter your home or furnish a new apartment, AptDeco is worth checking out.

Why You Should Trust Us

Our mission is to help you make better, more informed purchase decisions. 

Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.

Pros and Cons

If you are looking for an online marketplace to buy or sell used furniture, AptDeco is one of the options. Here are some pros and cons to help you decide if AptDeco is right for you.

Pros

• Large selection of furniture: AptDeco has a wide range of furniture items available, from sofas and tables to beds and dressers. You can find both modern and vintage pieces.
• Easy to use: AptDeco has a user-friendly website and app that make it easy to browse and purchase items. You can filter search results by location, price, and category.
• Delivery and assembly services: AptDeco offers delivery and assembly services for an additional fee. This can be convenient if you don’t have a way to transport or assemble large furniture items.
• Secure payment system: AptDeco uses a secure payment system that protects both buyers and sellers. Buyers pay upfront, but the payment is held in escrow until the item is delivered and accepted.
• Customer service: AptDeco has a responsive customer service team that can help with any issues or questions you may have.

Cons

• High fees: AptDeco charges high fees for both buyers and sellers. Buyers pay a delivery fee and a service fee, while sellers pay a commission fee.
• Limited locations: AptDeco is currently only available in select cities in the United States. If you don’t live in one of these areas, you won’t be able to use the service.
• Limited return policy: AptDeco has a limited return policy, and returns are only accepted in certain circumstances. This can be frustrating if you receive an item that is not as described or damaged.
• Mixed reviews: AptDeco has mixed reviews online, with some customers praising the service and others complaining about issues with delivery, customer service, or fees.

Overall, AptDeco can be a good option if you are looking for a convenient way to buy or sell used furniture. However, it’s important to weigh the pros and cons and decide if the fees and limited return policy are worth it for you.

How Does AptDeco Work?

If you want to buy or sell furniture, AptDeco is a platform that can help you. Here’s how it works:

Selling on AptDeco

1. Create an account: You’ll need to sign up for an account on AptDeco to start selling. You can either use your email address or sign up with Facebook.
2. List your item: Once you’re logged in, you can start listing your furniture. You’ll need to provide some basic information about the item, like its brand, condition, and dimensions. You can also upload photos to show what it looks like.
3. Set your price: You’ll need to decide how much you want to sell your item for. AptDeco will suggest a price based on similar items that have sold on the platform, but you can adjust it as you see fit.
4. Wait for a buyer: Once your item is listed, you’ll need to wait for a buyer to come along. When someone is interested in your item, they’ll make an offer. You can accept, decline, or counteroffer.
5. Arrange for pickup: If you accept an offer, you’ll need to arrange for the buyer to pick up the item. AptDeco can help with logistics if needed.
6. Get paid: Once the buyer picks up the item, AptDeco will release the payment to you. They’ll take a commission fee, which ranges from 19% to 38% depending on the sale price.

Buying on AptDeco

1. Browse listings: You can browse listings on AptDeco to find furniture you’re interested in. You can filter by category, brand, price, and location.
2. Make an offer: When you find something you like, you can make an offer to the seller. They can accept, decline, or counteroffer.
3. Arrange for pickup: If your offer is accepted, you’ll need to arrange for pickup of the item. AptDeco can help with logistics if needed.
4. Get your item: Once you pick up the item, AptDeco will release the payment to the seller. They’ll take a commission fee, which is included in the price you paid.

Overall, AptDeco is a straightforward platform that can help you buy or sell furniture. Just be aware of the commission fees and make sure to communicate clearly with buyers or sellers.

AptDeco Customer Service

Like any good company, customer service is an essential aspect that can make or break the experience. AptDeco offers a range of customer service options to help you with any questions or concerns you may have during the buying or selling process.

One of the most convenient options is the live chat feature, which allows you to chat with a customer service representative in real-time. This feature can be accessed from the bottom right corner of the website, and the representatives are available from 9 am to 6 pm EST, Monday to Friday.

If you prefer to speak with someone on the phone, AptDeco‘s customer service team can be reached at 1-800-924-2471. The team is available from 9 am to 6 pm EST, Monday to Friday.

In addition to these options, AptDeco also offers an extensive FAQ section on their website. This section covers a range of topics, including buying and selling furniture, delivery and pickup, payments, and returns. The FAQ section is well-organized and easy to navigate, making it a great resource for anyone who needs quick answers to common questions.

Overall, AptDeco‘s customer service options are comprehensive and convenient. Whether you prefer to chat online, speak on the phone, or browse the FAQ section, you can rest assured that you will receive prompt and helpful assistance from their team.

AptDeco Delivery and Shipping

Delivery and shipping can be a major concern for any online platform. AptDeco offers a range of delivery and shipping options to make the process as easy as possible.

Delivery Options

AptDeco offers three delivery options: standard, white glove, and local pickup. Standard delivery is the most affordable option and includes curbside delivery. With white glove delivery, the delivery team will bring the furniture into your home, assemble it, and remove any packaging. Local pickup is available for buyers who want to pick up their purchases themselves.

Shipping Fees

Shipping fees vary depending on the size and weight of the item, as well as the delivery location. AptDeco provides a shipping calculator on its website to help you estimate the cost of shipping before making a purchase.

Shipping Times

Shipping times vary depending on the item and delivery location. Once you’ve purchased an item, AptDeco will provide you with an estimated delivery date. If you need to reschedule your delivery, you can do so through your AptDeco account.

AptDeco Reviews: What Do Customers Think?

While some customers have had positive experiences with AptDeco‘s delivery and shipping, others have had negative experiences. Some customers have reported issues with late deliveries, damaged items, and unresponsive customer service. It’s important to read customer reviews and do your research before making a purchase to ensure that you’re comfortable with the delivery and shipping process.

Overall, AptDeco offers a range of delivery and shipping options to make buying and selling furniture online as easy as possible. However, it’s important to do your research and read customer reviews before making a purchase to ensure that you’re comfortable with the delivery and shipping process.

AptDeco Returns and Refunds

If you are not satisfied with your purchase on AptDeco, you may request a return or partial refund. All sales are final on AptDeco, but buyers may request a return or partial refund if the item was misrepresented in the listing, i.e. the listing description doesn’t match the item received. If your item arrives and it doesn’t match the listing in condition, brand, size, or authenticity, just let AptDeco know.

To request a return or partial refund, you need to contact AptDeco within 24 hours of receiving the item. You can do this by logging into your account and clicking the “Request Return” button on the order details page. AptDeco will review your request and may ask for additional information, such as photos or a description of the issue.

If AptDeco approves your return or partial refund request, they will provide you with instructions on how to ship the item back to the seller. You will be responsible for the cost of return shipping unless the item was damaged or misrepresented in the listing. 

Once the seller receives the item and confirms that it is in the same condition as when it was sold, AptDeco will issue a refund to your original form of payment.

It’s important to note that not all items are eligible for returns or partial refunds. Some items, such as custom-made or personalized items, are final sale and cannot be returned. Additionally, if you damage or alter the item in any way after receiving it, you may not be eligible for a return or partial refund.

Overall, AptDeco‘s return policy is designed to protect both buyers and sellers. If you have any questions or concerns about a purchase or return, you can contact AptDeco’s customer service team for assistance.

AptDeco Pricing

Seller Fees

As a seller, you can list your furniture for free on AptDeco. However, when your item sells, AptDeco will charge you a seller fee that ranges from 19% to 38% of the sale price. The fee is based on the final sale price and is deducted from your earnings.

It’s important to note that AptDeco does not charge any upfront fees for listing or selling your furniture. This means that you can list as many items as you want without any cost until you make a sale.

Buyer Fees

As a buyer, you can expect to pay a delivery fee for your furniture. The delivery fee is calculated based on your location and the size of the item you are purchasing. The fee is displayed on the product page and is added to your total at checkout.

AptDeco also offers white glove delivery for an additional fee. This service includes delivery, assembly, and placement of your furniture in your home. The fee for white glove delivery varies based on your location and the size of the item.

Payment Processing Fees

AptDeco also charges a payment processing fee for all transactions. This fee is 2.9% of the total transaction amount, plus $0.30 per transaction.

Overall, AptDeco’s pricing structure is straightforward and transparent. As a seller, you can list your furniture for free and only pay a fee when your item sells. 

As a buyer, you can expect to pay a delivery fee and a payment processing fee. With AptDeco‘s white glove delivery service, you can also have your furniture delivered and assembled for an additional fee.

Is AptDeco Legit?

If you’re considering using AptDeco to buy or sell furniture, you may be wondering if the platform is legitimate. Here’s what you need to know:

Legitimacy of AptDeco

AptDeco is a legitimate platform for buying and selling furniture. The company has been in business since 2013 and has facilitated thousands of transactions between buyers and sellers. 

They have a physical office in New York City and are registered with the Better Business Bureau.

Safety and Security

When you buy or sell on AptDeco, you can be confident that your transactions are safe and secure. The platform uses industry-standard encryption to protect your personal and financial information. In addition, AptDeco verifies the identity of all users and requires sellers to provide detailed information about the items they are selling.

Buyer and Seller Protections

AptDeco offers a number of protections for both buyers and sellers. For example, if you purchase an item on AptDeco and it is not as described or is damaged during delivery, you can file a claim with the company and they will work with you to resolve the issue. If you are selling an item on AptDeco, the company will hold the buyer’s payment until the item has been delivered and accepted.

Fees and Commissions

AptDeco charges a commission fee for all items sold on the platform. The commission fee varies depending on the price of the item, but it is typically around 23% of the sale price. In addition, buyers may be charged a delivery fee depending on their location and the size of the item they are purchasing.

Is AptDeco Worth it?

If you’re looking to buy or sell used furniture in New York City, AptDeco is definitely worth considering. Here are a few reasons why:

Convenience

AptDeco makes it incredibly easy to buy and sell furniture online. You can browse their selection of used furniture from the comfort of your own home, and they offer a white-glove delivery service that will bring your new furniture right to your door. If you’re selling furniture, AptDeco will handle all the logistics of picking up and delivering the piece to the buyer.

Quality

One of the best things about AptDeco is that they carefully curate their selection of used furniture. They only accept pieces that are in good condition, so you can trust that anything you buy from them will be high-quality. If you’re selling furniture, this means that you’ll be able to get a fair price for your piece.

Cost

AptDeco’s prices are generally very reasonable, especially when you consider the quality of the furniture they offer. They also offer financing options, so you can spread out the cost of your purchase over time. If you’re selling furniture, AptDeco takes a commission on the sale, but it’s generally lower than what you would pay with other consignment services.

Customer Service

AptDeco has a reputation for excellent customer service. They’re responsive to customer inquiries and concerns, and they work hard to make sure that both buyers and sellers are happy with their experience. If you have any issues with a purchase or sale, AptDeco’s customer service team will work with you to resolve the problem.

Overall, if you’re looking to buy or sell used furniture in New York City, AptDeco is definitely worth considering. They offer a convenient, high-quality, and affordable service that’s hard to beat.

Alternatives

If you’re looking for alternatives to AptDeco, there are several options available. Here are a few to consider:

• Chairish: This online marketplace offers a curated selection of vintage and modern furniture, decor, and art. They have a strict approval process for sellers, so you can trust that the items you’re purchasing are high-quality. They also offer white-glove shipping and delivery services.
• Facebook Marketplace: If you’re looking for a more budget-friendly option, Facebook Marketplace is a great place to start. You can browse listings from people in your local area, and negotiate prices directly with the seller. However, be cautious when purchasing from individuals, and make sure to thoroughly inspect the item before making a purchase.
• Craigslist: Similar to Facebook Marketplace, Craigslist is a popular classifieds website where you can find used furniture at a lower cost. However, like with any online marketplace, be aware of scams and always meet in a public place to complete the transaction.
• Kaiyo: This online consignment store specializes in high-end furniture from brands like West Elm, Pottery Barn, and Restoration Hardware. They thoroughly inspect each item before listing it for sale and offer white-glove delivery and assembly services.
• Etsy: While Etsy is typically known for handmade and vintage items, they also have a selection of furniture and home decor. You can find unique, one-of-a-kind pieces that you won’t find anywhere else.

As you can see, there are plenty of alternatives to AptDeco that offer a variety of options for purchasing used furniture. Consider your budget, style preferences, and delivery options when deciding which option is right for you.

Final Thoughts 

To sum it all up, AptDeco is a popular platform for buying and selling furniture in the United States. While some users have had negative experiences with the service, there are also many satisfied customers who appreciate the convenience and ease of use of the platform.

If you’re looking to sell furniture, AptDeco can be a good option, especially if you live in a major city where there is high demand for used furniture. Listing your items on AptDeco is free, and the company takes care of all the logistics of pickup and delivery. However, it’s important to keep in mind that you may not get top dollar for your items, and there is always some risk involved in selling online.

If you’re a buyer, AptDeco can be a great way to find high-quality furniture at a discount. The platform offers a wide selection of items from top brands, and the delivery and pickup options make it easy to get your new furniture home. 

However, it’s important to read the reviews of individual sellers carefully before making a purchase, as there have been some complaints about the quality of items sold on the platform.

Overall, AptDeco is a solid option for buying and selling furniture online. While it may not be perfect, it offers a convenient and reliable service that many people have found useful. If you’re in the market for furniture, it’s definitely worth checking out.

---

Looking for more home furnishings? Check out our reviews of other stylish furniture brands:

Ruggable

PlushBeds

Burrow Home

Parachute Home