ecobee Smart Thermostat Review

In partnership with ecobee

About ecobee Smart Thermostat

Ecobee Thermostat Review

Leaving your heating or cooling on while you’re away may seem like a waste of energy, but it helps to ensure better air circulation. Plus, it can avoid frozen pipes in the middle of winter. That said, I totally understand if you’re still left feeling guilty. Case in point, the ecobee Smart Thermostat is designed to regulate the temperature of your house in a more sustainable way

Considered a smarter alternative to your traditional built-in thermostat, ecobee is designed to help you save money and energy, while maintaining comfort. Along with the brand’s Smart Security system, you can consider your home protected from rising energy costs, break-ins, fires, and freezing.

Naturally, such a revolutionary product has attracted some online attention. They’ve been featured in several outlets, including CNET, Tom’s Guide and The Verge.

Of the thousands of environmentally conscious brands, is this label to be trusted, or is it another example of greenwashing? In my ecobee Smart Thermostat review, I will be the judge of that, as I’ll give you an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if they’re worth checking out.

Overview of ecobee Smart Thermostat

Ecobee Thermostat Review

Coming home from a relaxing vacation comes with some level of dread. While others worry about work, founder Stuart Lombard was focused on his own ecological footprint. 

More specifically, he was concerned about his energy consumption, as he learned that heating and air conditioning requires more than half of a home’s energy use. The stat wasn’t made apparent until he returned to his shockingly cold Toronto home, where he decided that enough was enough. 

In 2007, ecobee was founded in Toronto, Canada and released the first ecobee smart thermostat in 2009. Considered a more sustainable way of regulating air temperature, the brand proudly states that it helped save more than 25 TWh of energy for North Americans. For reference, I read this amount is equivalent to the power generated for all Los Angeles homes—for a year!

But saving North Americans money isn’t the only reason ecobee is such a success. Their Smart Security system totally revolutionizes home safety, detecting motion and smoke alarms to get families the help they need faster. And while I know this sounds cliche—the system really does pay for itself. But I’ll get into those details a little further along in this ecobee smart thermostat review.

In an inspiring quote left by the brand, ecobee hopes that customers will come to realize that sustainability is always an option, especially when it comes to saving power. 

As they say on their website: We want to be welcomed in by solving everyday problems with comfort, security, and conservation solutions that work so well together, you invite us back again, and again. And the more homes we are in, the more we can do to help build a sustainable world.”

Before I get my ecobee Smart Thermostat review started, let’s go over some initial highlights. 


  • ecobee Smart Thermostats paired with Smart Security protect against rising energy costs, fires, freezing, and break-ins
  • Sells different smart internet-connected thermostats, cameras, and other home accessories
  • Helps easily save energy in a more sustainable way 
  • Built with innovative features such as the Schedule Assistant 
  • Can be controlled through a mobile app
  • Compatible with various systems such as Alexa and Google Home 
  • Positive customer reviews
  • Free shipping on all orders
Ecobee Thermostat Review

The ecobee Smart Thermostat is designed to give you peace of mind. Made for both homebodies and avid vacationers, this smart device is wired to ensure your house stays at an optimal temperature

If you find yourself scrambling for extra cash, you’ll be glad to know that this thermostat is equipped to save energy. You’ll save up to 26% (about $200) annually on your electricity bill. Considered a savior in sustainability and power efficiency, the ecobee Smart Thermostat is definitely made for modern-day living. 

Currently, the brand offers smart thermostats, smart cameras, accessories, and bundles on its website, along with the Smart Security subscription to keep your home safe while it becomes more energy efficient. Want to cut costs further? Check out ecobee’s sale section where you can find refurbished products.

Moving forward in my ecobee Smart Thermostat review, I will feature a few of the brand’s best-sellers that do wonders in comfort, energy savings, and home security.

ecobee Smart Thermostat Review

Modern-day living requires updated solutions, such as a modern smart thermostat. Programmed to provide cool and warm air, it’s definitely a blessing during cruel summer months and grueling winter nights.

ecobee, a brand committed to sustainability, energy conservation, and home security is exactly what you need to regulate temperature and keep your family safe. Below, I will take a look at 5 of their top-selling models for homeowners to consider. 

As part of their ecosystem you can also pair SmartSensor for doors and windows with your ecobee Smart Thermostat and subscribe to Smart Security to uplevel your home’s security. Showing you the comings and goings of your family and guests, along with motion notifications and safety alerts, the Standard plan is just $5/month while Complete with professional monitoring is $10/month.

As if you need another reason to hop on board with ecobee, choosing an ecobee smart thermostat along with a Smart Security subscription means you can save up to 10% on your home insurance annually along with up to 26% savings on your annual heating and cooling bills.

ecobee Smart Thermostat Premium Review

The ecobee Smart Thermostat Premium is the only smart thermostat with both an air quality monitor and the choice of voice assistants Alexa or Siri. The included SmartSensor can measure the temperature of the rooms you’re actually using, not just where the thermostat is, to ensure you’re comfortable.

If that wasn’t already enough, the Smart Thermostat Premium can be paired with SmartSensor for doors and windows and a subscription to Smart Security to monitor entries and exits, notify you of unexpected guests and detect your smoke alarm. It can also alert you of upcoming dangers such as freeze detection. Bursting pipes? Not today.

Oh, and did I also mention that this device is compatible with your phone? It can be controlled remotely using ecobee’s mobile app, giving you total control over your home security no matter where you are.

Price-wise, this nifty gadget retails for $250

ecobee Smart Thermostat Enhanced Review

In need of a more affordable option? If so, the Smart Thermostat Enhanced device can help soften the blow on your credit card. 

This gadget doesn’t come with the same fancy features as provided by the Smart Thermostat Premium,  like an air quality monitor or smart speaker, but it still does a great job saving you energy and paying for itself over time. Built with radar technology and a touchscreen for convenience, this thermostat ensures that you never feel too hot or too cold ever again. 

As a bonus feature, the Smart Thermostat Enhanced device will automatically adjust the temperature of your home before you arrive, according to your Schedule and Comfort Settings. Plus, it’s compatible with SmartSensors and systems such as Alexa and HomeKit for hands-free control.

Designed to save up to 26% of annual heating and cooling costs, this ecobee bestseller is offered at $190. Pair it with ecobee Smart Security and the available sensors for an additional $5-$10/month.

ecobee SmartSensor for doors and windows Review 

If you’re planning on subscribing to Smart Security, you’ll need to add on the SmartSensor for doors and windows. A 2-piece set, these discreet little devices can be placed on your home’s entry points and monitor movements. When your home is armed and a door or window is opened or motion happens within their 120° sensors, you’ll receive a notification. 

Unlike other safety monitors that are a pain to install, these attach effortlessly to your doors and windows.

When placed throughout your house and armed with Smart Security, your SmartSensors will inform you of unexpected motion, entries and exits via the ecobee app. You can pick up the set for $80, but you’ll need to pair it with a Smart Security subscription and any of the brand’s Smart Thermostats. 

The ecobee Smart Security Starter Kit comes with a Smart Thermostat Premium, a SmartSensor and a pair of SmartSensor for doors and windows for only $269.99, saving you $59.99 compared to purchasing them separately.

ecobee SmartSensor Review

This add-on ensures that the rooms you’re actually using stay at an optimal temperature. Key in regulating hot and cold spots, it does wonders in climate and occupancy detection. Yep, it can even sense when you’ve left home. 

Programmed to save energy, the SmartSensor can also alert homeowners of impending dangers such as freezing pipes. Plus, there’s no need to worry about set-up, as this gadget is entirely wireless

Your Smart Thermostat is compatible with up to 32 sensors. If you can’t afford to buy a model for each room in your house, I recommend prioritizing key hot or cold spots in your home where you spend a lot of time, such as living rooms and bedrooms. 

Equipped with a Follow Me mode to ensure all around comfort, the ecobee SmartSensor 2-pack costs $100.

ecobee Smart Thermostat Reviews: What Do Customers Think?

Ecobee Thermostat Review

The ecobee Smart Thermostat is considered a lifesaver for several homeowners, with the Smart Security system coming highly recommended. I found a significant amount of praise for it online. 

Commended for its ability to save energy, regulate optimal temperatures, and protect the home from impending dangers, it seems that the $200+ (plus $10/month for Smart Security Complete) price tag is worth the expense.

To kick off this section of my ecobee Smart Thermostat review, I will feature some ratings of the brand’s best-selling products on the official website:

  • Smart Thermostat Premium: 255 reviews with 4.8/5 stars 
  • Smart Thermostat Enhanced: 225 reviews with 4.7/5 stars 
  • ecobee3 Lite: 1.7k reviews with 4.8/5 stars 
  • Room Sensor: 119 reviews with 4.3/5 stars 
  • The Smart Thermostat: 735 reviews with 4.7/5 stars 

Considered a mainstay in the modern home, it’s an understatement to say that the ecobee Smart Thermostat exceeded expectations. Customers report that it was easy to install. Plus, it required little to no user intervention when it came to temperature regulation. Take it from two happy buyers who left raving reviews for the brand’s products:

I installed it on a vacation property in AZ. I can monitor the AC use, turn the HVAC on or off from Canada. Saved a pile of money because of it,” one customer wrote for the ecobee3 Lite. 

“Maintaining temp upstairs instead of the dining room where our stay is has made nights sleeping so much more enjoyable thanks to the remote sensors. Highly recommend,” one reviewer detailed for the SmartSensor

I also found a large number of comments posted on other websites such as BestBuy. The Smart Thermostat with voice control has a solid score of 4.6/5 stars based on 1.1k reviews. Customers are quick to point out features that worked for them, including its compatibility with smart home systems and its interface for easy configuration. 

“The functions are great! And love the Follow Me function of the smart sensors! This has been great addition because I leave home and worry about the HVAC running while I’m gone,” one customer shared on BestBuy. 

Magazines also took the opportunity to review ecobee Smart Thermostats. The Smart Thermostat Premium offered a lot of pros, including its sleek metal body, radar-based motion detection, and easy assembly process. 

They wrote: “The ecobee Smart Thermostat Premium is beyond best in class, it’s everything a modern smart home device should be: spectacularly useful on its own, and capable of working with every other important smart home platform on the market today.” 

According to thousands of happy customers, ecobee seems to be widely loved. Be sure to tune into the rest of my ecobee Smart Thermostat review where I’ll discuss a few more details for you to consider.

ecobee vs Nest

Ecobee Thermostat Review

If you’re on the hunt for a brand new thermostat, then you’re probably already familiar with the ecobee vs Nest debate. TLDR, some customers had a few issues with their Nest device compared to ecobee Smart Thermostat Premium and ecobee3 lite. 

Where ecobee really shines is with its Smart Security system. While Nest does a good job at monitoring your home’s temperature, it does nothing for the security of your home. 

ecobee’s Smart Security system is the first of its kind and doesn’t just help you save money, it protects your home from break-ins, fires, freezing, and rising energy costs. The best part? Its costs are covered by the money you’ll save on your electricity bill and home insurance.

If you want to really experience the difference, you could purchase both to test them out—if you have the budget. If you’re looking for enhanced home security along with energy savings, I recommend checking out ecobee. 

Is ecobee Smart Thermostat Legit?

Ecobee Thermostat Review

During this ecobee Smart Thermostat review we did not uncover any red flags. All things considered, for me, ecobee checks out. 

Is an ecobee Smart Thermostat Worth It?

Ecobee Thermostat Review

Investing in a $200+ thermostat may trigger some skepticism on its own, but you can take care knowing that ecobee is well justified in its overall expense. And you can always go for the ecobee3 lite for only $149.99, which will still help you save money on energy bills with eco+ and can be controlled through the ecobee app.

The amount of convenience it offers is unmatched, including its ability to save up to 26% of annual heating and cooling costs for homeowners plus up to 10% you may save on home insurance costs if you sign up for Smart Security for annual savings of up to $360. If you really think about it, that saved money actually pays for your thermostat and monthly subscription.

Some standout features: The voice control feature and the SmartSensor only help in enhancing your overall experience. Plus, the system is compatible with your mobile phone, which allows you to control the temperature of your house even when you’re away. All in all, after writing my ecobee Smart Thermostat review, I highly recommend you give them a try.

Ecobee SmartThermostat Promotions & Discounts 

Ecobee Thermostat Review

I found out that ecobee has a sale page in which customers can find refurbished models for less than new ones. They also offer seasonal discounts. I recommend keeping tabs on the brand’s website, and retailers like Amazon, for news on special offers. 

Where to Buy ecobee Smart Thermostats

Ecobee Thermostat Review

Convinced with the amount of positive ecobee Smart Thermostat reviews online? If so, customers can visit ecobee.com to see what they have in store. You can also find their products at the following retailers or via an ecobee certified installer or local utilities.

  • The Home Depot
  • Best Buy
  • Lowe’s 
  • Amazon 


Ecobee Thermostat Review

Who owns ecobee?

ecobee was co-founded in 2007 by Stuart Lombard. In late 2021, ecobee was acquired by leading energy technology company Generac, but Stuart remains the CEO. Since he launched the brand in 2007, he’s helped millions of customers save big on energy costs each year. 

Does ecobee ship internationally?

At this time, ecobee only ships within Canada and the United States.

What is ecobee’s Shipping Policy?

I’m happy to report that ecobee offers free shipping on all orders. In terms of wait times, it typically takes three business days for packages to arrive. To help keep tabs on your purchase, the brand issues a tracking number alongside a confirmation email. 

What is ecobee’s Return Policy?

ecobee offers a 30-day window for customers to send back their products. Thankfully, the brand provides a free shipping label for buyers to use. To initiate the return process, you must contact the brand directly for further instructions. 

How to Contact ecobee

For inquiries unrelated to my ecobee smart thermostat review, you can contact the brand through:

  1. Phone (Toll-Free): 1-877-932-6233
  2. Phone (International): 1-647-428-2220
  3. WhatsApp: Here
  4. Messenger: Here

ecobee’s support team is available Monday through Friday, from 8:00 am to 11:00 pm EST, and on weekends from 9:00 am to 9:00 pm.

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