Beauty

Avène Skincare Review

About Avène Skincare

Avene Skincare Review

Avène skincare is known for seemingly mystical skincare qualities, featuring formulas infused with pure thermal spring water.

As one of the leading skincare brands in European pharmacies, Avène products include effective cleansers, toners, moisturizers, serums, and more.

The high-profile brand has been featured in numerous media outlets including Elle, US Magazine, Vogue, and Harpers Bazaar.

Their popularity traverses celebrity and social media realms, with famous users such as Kendall Jenner, Gwyneth Paltrow, and Winnie Harlow speaking highly of the brand.

This Avène skincare review will explore the company and a selection of bestsellers, customer feedback, promotions, and more, to help you decide if their products are worth buying.

Avène dates back to 1736 with over 2 centuries of expertise in caring for all skin types but specializing in sensitive skin. The brand operates from its headquarters in Avène, with all products manufactured in France. 

Avène uses formulas that are recommended by dermatologists worldwide and their skincare collection utilizes pure water flowing from a thermal spring in Avène, containing remarkable soothing and calming properties for the skin.

Note that Avène’s Thermal Spring emerges within an environmentally protected site in the Haut-Languedoc Regional Park.

The natural biodiversity and low rate of human activity ensure that the water remains untouched by modern-day technology, pollution, and contamination. 

Why You Should Trust Us

Our mission is to help you make better, more informed purchase decisions. 

Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.

Pros & Cons

Avene Skincare Review

Before we really get into this Avène skincare review, let’s go over the most important pros and cons of the brand:

Pros

  • Suitable for sensitive skin: Avène products are specifically formulated for sensitive skin types. They are known for their gentle and soothing formulations, making them suitable for those with sensitive or easily irritated skin.
  • Thermal spring water: Avène products contain thermal spring water sourced from the natural springs in the south of France. This water is rich in minerals and has been clinically proven to have soothing and calming properties on the skin.
  • Extensive product range: Avène offers a wide range of skincare products, including cleansers, moisturizers, serums, sunscreens, and more. This variety allows individuals to tailor their skincare routine to their specific needs.
  • Dermatologist-recommended: Avène products are often recommended by dermatologists due to their gentle formulations and effectiveness in addressing various skin concerns, such as dryness, redness, and sensitivity.
  • Hypoallergenic and non-comedogenic: Many Avène products are labeled as hypoallergenic and non-comedogenic, meaning they are less likely to cause allergic reactions or clog pores, making them suitable for a range of skin types.

Cons

  • Price: Avène products can be relatively more expensive compared to some other skincare brands available in the market. This may be a drawback for those on a tight budget or looking for more affordable options.
  • Results may vary: Like any skincare brand, the effectiveness of Avène products can vary from person to person. While many people have positive experiences with the brand, some individuals may not see the desired results or may experience different reactions.

Features

Avene Skincare Review

Avène is a skincare brand that offers a range of products designed to address various skin concerns, particularly for those with sensitive skin. Here are some key features of Avène:

  1. Thermal Spring Water: The cornerstone of Avène’s products is the thermal spring water sourced from the natural springs in Avène, a small village in the south of France. This water is known for its unique composition and mineral-rich properties, which help soothe, soften, and calm sensitive skin.
  2. Gentle and Hypoallergenic Formulations: Avène formulates its products with a focus on gentleness and hypoallergenicity. The brand aims to minimize the risk of irritation and allergic reactions, making their products suitable for sensitive and reactive skin types.
  3. Dermatologist-Backed Research: Avène collaborates closely with dermatologists and has a team of scientists dedicated to research and development. The brand combines scientific expertise with a deep understanding of the needs of sensitive skin to create effective and well-tolerated skincare solutions.
  4. Extensive Range of Products: Avène offers a comprehensive range of skincare products, including cleansers, moisturizers, serums, sunscreens, masks, and more. Their product lineup covers various skincare concerns such as dryness, redness, irritation, acne, aging, and sun protection.
  5. Targeted Solutions: Avène products are formulated to address specific skin concerns. Whether it’s providing intense hydration, soothing redness and irritation, reducing the appearance of blemishes, or offering broad-spectrum sun protection, Avène offers targeted solutions for different skincare needs.
  6. Advanced Skincare Technologies: Avène incorporates advanced skincare technologies into their formulations to optimize the efficacy and performance of their products. This includes techniques such as liposome encapsulation, which enhances the delivery of active ingredients to the skin, and anti-aging complexes that target signs of aging.
  7. High Tolerance and Safety: Avène products undergo rigorous testing and are subject to strict quality control measures to ensure high tolerance and safety. The brand is committed to delivering products that are well-tolerated, even by the most sensitive skin types.
  8. Environmentally Conscious Initiatives: Avène is dedicated to sustainability and environmental responsibility. They implement eco-friendly practices in their manufacturing processes and packaging design, minimizing their impact on the environment.

Ingredients

Avène skincare products feature a variety of ingredients that are selected for their effectiveness and suitability for sensitive skin. While the specific ingredients can vary across different products, here are some common ingredients you may find in Avène skincare formulations:

  1. Avène Thermal Spring Water: The key ingredient in Avène products, this thermal spring water is known for its soothing, calming, and anti-irritating properties. It helps to restore and maintain the skin’s natural balance.
  2. Glycerin: A humectant that attracts and retains moisture in the skin, keeping it hydrated and supple.
  3. Shea Butter: A rich moisturizer that nourishes and conditions the skin, helping to improve its texture and smoothness.
  4. Niacinamide: Also known as vitamin B3, niacinamide offers multiple benefits for the skin, including improving skin texture, reducing the appearance of pores, and brightening the complexion.
  5. Sodium Hyaluronate: A form of hyaluronic acid, this ingredient helps to hydrate and plump the skin, reducing the appearance of fine lines and wrinkles.
  6. Squalane: A lightweight moisturizing ingredient that helps to improve the skin’s moisture balance and protect against moisture loss.

9 Best-Selling Avène Skincare Products

Skincare is a journey, not a race. It may take some time to find the ideal line of products that work well with your particular skin type. Fortunately, Avène has a collection that caters to numerous skincare needs, with formulas that are safe for sensitive skin

This Avène skincare review will now review the brand’s most coveted products to help narrow down your selection. From Avène’s iconic Thermal Spring Water and hydrating creams to clarifying cleansers,  you may end up finding your new skincare staple. 

Avène Thermal Spring Water Review 

The Avène thermal water contains a neutral pH level that reduces sensitivity and restores balance, resulting in smooth, soft, and hydrated skin. This clinically-approved spray captures Avène’s spring water for a refreshing mist whenever your skin needs it.

This Avène Thermal Spring Water spray is suitable for all skin types and can be used as frequently as necessary, at home, or on the go.

Spray onto the skin and leave it on for 2 to 3 minutes, then gently pat dry. For a more intense cooling effect, place the bottle in the fridge and use it in the evening with the Avène Retrinal 0.1 to wake up to dewy skin. The Thermal Spring Water comes in the following formats:

  • 1.6oz for $9 
  • 5.0oz for $14
  • 10.1oz for $18

Avène Cicalfate+ Restorative Protective Cream Review 

Prepare your skin for a rich, nourishing, restorative journey with Cicalfate+ Restorative Protective Cream.

This cream helps protect the skin from external aggressors while maintaining proper hydration for optimal skin restoration. It’s even safe for infants and children.

This product is infused with C+ restore, a postbiotic agent that is rich in proteins to encourage skin restoration.

Restore, hydrate, and protect your skin by applying the Cicalfate+ Restorative Protective Cream twice a day, available in 1.3oz for $28 or 3.3oz for $42.

Avène Skin Recovery Cream Review 

Avène moisturizers provide an array of skincare benefits, and this Skin Recovery Cream stands out within their collection for its minimal ingredients, providing a high-level tolerance for hypersensitive and irritated skin. 

Even if you consider your skin nonsensitive, dry winter air, topical acne treatments, and unsuitable face wash can cause irritation. To get your visage back to normal, this calming cream restores a healthy skin barrier and provides long-lasting protection. 

Being a sterile cosmetic, the formula is free of preservatives, parabens, and fragrances. If you also deal with redness, you can pair this with Avène Triacneal to treat stubborn residual marks and imperfections.

This healing Skin Recovery Cream can be used twice a day after cleansing, available for $35 in 1.6 oz.

Avène XeraCalm A.D Lipid- Replenishing Cream Review 

Avène’s collection as a whole caters to all skin types, but certain products in their line are designed for specific skin conditions.

One such skincare item is the Xeracalm A.D Lipid-Replenishing Cream. Targeting dry, itchy skin, it’s formulated specifically for atopic dermatitis and eczema.

This nourishing Avène cream soothes and calms to achieve glowing, healthy skin for the whole family. It rebalances and supports the skin’s defense system, sealing in moisture for up to 48 hours of hydration

Apply 2x daily or right after stepping out of the shower while the skin is still damp to retain extra moisture. Pair this with the Avène extremely gentle cleanser lotion for optimal results.

The  Xeracalm A.D Lipid-Replenishing Cream comes in a 13.5 oz bottle for $48.

Avène Cold Cream Creme Review 

The Cold Cream is rich and creamy, formulated with the purest ingredients for intense hydration.

This nourishing cream restores moisture to localized dry areas like your elbows to soothe dryness from environmental aggressors. 

Even with its potent formula, this restorative skincare is suitable for sensitive skin, infants, children, and adults. The cream features hydrating, soothing White Beeswax, and Mineral Oil to retain moisture. 

Apply this cream twice daily and pair it with the Avène Gentle Milk Cleanser for even better results. With Avène’s intended effects demonstrated in 150 clinical studies, we’re inclined to trust the company’s claims.

The Cold Cream comes in a 1.27 oz tube for $20

Avène Soothing Eye Contour Cream Review 

Regardless of skin type, one of the most sensitive facial areas is the skin around the eyes. This lightweight lotion can be used on all skin types, though it’s especially beneficial for hypersensitive skin.

The eye cream reduces under-eye puffiness while providing antioxidant protection with the help of Chamomile and Dextran Sulphate. It also incorporates Hyaluronic Acid to provide intense hydration, as well as anti-aging benefits. 

Pair the soothing Eye Contour Cream with an Avène gentle toner and finish off with an Avène mask for the ultimate night of pampering and self-care. Add this hydrating, youth-preserving eye cream to your skincare regimen for $27 (0.33 oz).

Avène Hydrance RICH Hydrating Cream Review 

This Avène skincare review has largely focused on healing moisturizers for specific skin conditions so far—now we’ll feature a product designed for combination skin. Dermatologists use this term to describe skin that is both dry and oily

A potential solution to combination skin issues is the RICH Hydrating Cream, which restores natural moisture for 24-hour hydration. You can use it 2x daily after cleansing, and the shine-free finish makes it an excellent makeup base. 

This Avène moisturizer leaves skin feeling immediately refreshed and radiant and soothes tightness and discomfort associated with dehydrated skin. Get this RICH Hydrating Cream in the classic Avène 40 ml bottle for $32.

Avène Tolerance Extreme Emulsion Review 

Like many Avène creams, the Tolerance Extreme Emulsion is designed to soothe, moisturize, and restore healthy skin function. The difference is a formula designed to accommodate extra-sensitive skin.

Lightweight with a pleasantly milky consistency, there are only 6 essential ingredients and it’s classified as a sterile cosmetic.

Though created to target allergy-prone users, the lotion can also be used on combination skin, since it helps maintain skin flora balance and keep bacteria under control.

We recommend adding this luxurious cream to your skincare routine after using an Avène cleanser. Get 1.6 oz of the Tolerance Extreme Emulsion for $38

Avène Cleanance Cleansing Gel Review 

If you want to keep your skincare as simple as possible, consider Avène’s versatile face and body cleanser, the Cleanance Cleansing Gel.

This soap-free gel harnesses a powerful combination of ingredients that gently eliminate dirt, oil, and other impurities without stripping the skin. 

Including Zinc Gluconate, this gel soothes and visibly reduces redness, while gentle surfactants thoroughly cleanse the skin.

Complete your hygiene routine with the Cleanance Cleansing Gel followed by an Avène serum for clear and healthy skin, available in three sizes:

  • 3.3oz for $12
  • 6.7oz for $20
  • 13.5oz for $30

Who Is Avène For?

Avène skincare is primarily formulated for individuals with sensitive, intolerant, or hypersensitive skin. The products are designed to provide gentle care and help soothe and calm sensitive skin, making them suitable for those who experience skin redness, irritation, or discomfort.

Avène skincare products are often recommended for people with conditions such as rosacea, eczema, dermatitis, or post-procedural skin sensitivity. They can also be beneficial for individuals with normal skin who prefer gentle, non-irritating skincare options.

Avène products are known for their high tolerance and hypoallergenic formulations, as well as their focus on minimal ingredient lists to minimize the risk of irritation.

The use of Avène Thermal Spring Water as a key ingredient in their products further contributes to their suitability for sensitive skin, as the water is known for its soothing and calming properties.

Avène Skincare Reviews: What Do Customers Think?

Avene Skincare Review

This section of our Avène skincare review will reveal what users actually think of the brand’s products, shipping, customer service, and more.

Our research turned up thousands of happy customers across the Avene website, Influenster, Makeup Alley, and Amazon as of June 2023. We’ll start with some feedback and product ratings we found on Avène’s website.

Avène’s classic Thermal Spring Water has 4.9/5 stars out of 547 reviews on their site with most buyers commenting on the refreshing, soothing, and hydrating effects.

As one customer wrote, “My skin is so sensitive but Avene has helped restore moisture and smoothness to my rough parched skin.” One Avène fan went so far as to say she wishes the company made drinking water!

Next, customers rate the Cleanance Cleansing Gel as 4.9/5 stars based on 184 reviews, with similarly glowing feedback. Many customers note that it prevents oily skin from breaking out, and some use it as body wash as well.

Avène reviews on Influenster are similarly positive, though not quite as high. Not surprisingly, many customers praised the Thermal Spring Water, which has 4.5/5 stars from 11,000+ reviews.

Avene Skincare Review

Influenster users rate the Hydrating Sunscreen Lotion SPF 50+ as 4.5/5 stars from 339 ratings with many customers describing the formula as light, non-oily, and gentle.

For instance, one customer said, “The formula is not thick like some SPF products… It is not greasy...It works very well under makeup. It doesn’t irritate or burn my sensitive skin like other brands.”

Unlike the sites we’ve looked at so far, user responses are less favorable on MakeupAlley. Ratings are still positive overall, with an overall ranking of Avène as 3.9/5 stars from 5,000+ reviews, but we thought it worth mentioning anyway.

Finally, our Avène skincare review took us to Amazon, but we’ll let products ratings speak for themselves: 

  • Skin Recovery Cream: 4.6/5 stars out of 1,200+ ratings
  • Cleanance Cleansing Gel: 4.7/5 stars out of 1,400+ ratings
  • Extremely Gentle Cleanser Lotion: 4.7/5 stars out of 432 ratings
  • XeraCalm A.D Lipid-Replenishing Cleansing Oil: 4.6/5 stars out of 436 ratings
  • Cicalfate Restorative Lip Cream: 4.4/5 stars out of 337 ratings

Along with the thousands of positive reviews, we did discover a group of dissatisfied customers. The most prominent complaints appear to be problems with efficacy, side effects, no visible changes to their skin, or allergic reactions or breakouts.

But, even the most effective and reputable skincare lines will come with negative reactions. It’s safe to say that the vast majority of Avène users are highly satisfied with the collection, and many have been using them for years.

Is Avène Skincare Worth It?

Avene Skincare Review

Ultimately, our Avène skincare review deems this brand’s collection worth it. Their line covers a range of skincare issues, from skin disorders to acne, dehydration, and more.

We discovered thousands of glowing customer testimonials to back up Avène’s media and celebrity endorsement, the latter having much more weight than the former. 

Need more? Avène has also been a skincare innovator for centuries, resulting in expert formulas supported by dermatologists that can be bought through Afterpay installment plans. High-end skincare has never been easier to get!

We acknowledge the complaints put forth in the negative reviews, but skincare is not one-size-fits-all. It will take time to find the right products that are suitable for your skin.

We also know the collection is more expensive than those offered by other skincare brands, but you’re paying for quality, and not many companies infuse their products with pure thermal spring water. 

If Avène products don’t have their intended results, you can fall back on the company’s 60-day return policy. But, all in all, we believe that a skincare brand with this level of experience and high reviews is worth buying.

Avène Skincare Promotions & Discounts 

Avene Skincare Review

At the time of this Avène skincare review, we found a few opportunities for savings through the Eau Thermale Avène Club. Members of the club get exclusive benefits, including:

  • Collect points for every purchase to redeem full-size products ($1 = 10 points
  • Birthday purchases receive double the points
  • Invitations to events and launch previews
  • A coupon for $5 off any XeraCalm product (limited-time offer)

To accumulate points, members must register their purchases by uploading receipts on the website using their Avène login.

Where To Buy Avène Skincare

Avene Skincare Review

Our Avène skincare review found the products available online and in numerous retail locations. To access the entire skincare collection, visit AveneUSA.com

Other online retailers include Amazon, Revolve, SkinStore, and Dermstore. For a full list of sellers, visit the Authorized Retailers list or the Store Locator section on the Avène website to find a retailer near you.

Alternatives

Everyone’s skin is different, so it’s important to find the right products that work for you. With that in mind, here are a few more options to consider:

  1. Paula’s Choice: Paula’s Choice offers a range of skincare products that are known for their effective formulations and focus on ingredients that are gentle and non-irritating. They have a variety of options suitable for sensitive skin, including cleansers, exfoliants, serums, and moisturizers.
  2. La Roche-Posay: La Roche-Posay is another well-known French skincare brand that focuses on creating products for sensitive and intolerant skin. Their formulations often include thermal spring water and minimal ingredients to provide gentle care and soothing effects.
  3. Cetaphil: Cetaphil is a widely recognized skincare brand known for its gentle and non-irritating products suitable for sensitive skin. They offer a range of cleansers, moisturizers, and specialized treatments that are dermatologist-recommended and designed to maintain skin’s natural moisture barrier.
  4. Bioderma: Bioderma is a French brand that specializes in skincare products for various skin types, including sensitive skin. They have a reputation for developing gentle and effective formulas that are hypoallergenic and non-comedogenic.
  5. Eucerin: Eucerin is a skincare brand that focuses on dermatological solutions for sensitive and problematic skin. Their products are developed in collaboration with dermatologists and often contain ingredients like urea and ceramides to provide hydration and support the skin’s barrier function.
  6. A-Derma: A-Derma is a brand that specializes in skincare products for sensitive and fragile skin. They utilize Rhealba Oat Plantlet Extract in their formulations, which is known for its soothing and protective properties.
  7. Dr. Jart+: Dr. Jart+ is a Korean skincare brand that combines science and innovation to create products suitable for sensitive skin. They offer a range of gentle and effective formulas, including moisturizers, serums, and masks.

FAQ

How long does Avene take to ship?

Avène ships to the US, Canada, Australia, New Zealand, and select countries in Europe, Asia, and the Middle East. A complete list of shipping locations can be found on their website.

Our Avène skincare review covers their US shipping policy. All US orders that total over $45 receive free standard ground shipping.

Most standard ground shipping orders are delivered in 3-5 business days. Avène also offers 2-day and next day delivery, with pricing based on the order total:

  • Orders $0-44: 2-day delivery ($15), next day delivery ($25
  • Orders $45-99: 2-day delivery ($20), next day delivery ($35)
  • Orders $100-299: 2-day delivery ($30), next day delivery ($45
  • Orders $300+: 2-day delivery ($40), next day delivery ($55)

To track your Avène order, use the UPS tracking number found within the shipping confirmation email. 

What is Avene’s Return Policy?

Avène has a 60-day money-back guarantee for unopened, saleable condition products. This is only applicable to purchases made on the AveneUsa.com site and must include the original receipt

If the item was delivered damaged or incorrect, Avène will pay for return shipping. Otherwise, the customer is responsible for this cost. To initiate a return, go to the Returns section of the site and enter your order number and email. 

Returns can be sent to the following address: STACI Distribution Center 1, Pierre Fabre Returns, 100 Industrial Drive, Unit 100, Jersey City, NJ, 07305.

How to Contact Avène

If you have questions that were not addressed in this Avène skincare review, feel free to reach out to the team using use one of the following methods of contact: 

  1. Email: [email protected]
  2. Fill out the Contact Form on the Avène site 
  3. Live Chat 

Customer service hours are Monday to Friday, 9 AM – 5 PM ET.


Looking for other amazing skincare brands? Here are a few others we suggest:

By Humankind

Summer Friday

True Botanicals

Versed Skincare

NuFACE Skincare

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Pamella
Pamella
3 years ago Reply
Experience

I love the products but I have to say Avene has the absolute worst customer service. I emailed when I didn’t receive an order. No response. Finally a response stating 10-14 business days before a response could be expected! I called. After being on hold, recording stated to leave phone number and I’d receive a call back. Nope!
Received an email 10 days later stating claim
closed, see previous response. No response. Will call bank to stop payment. Do not recommend ordering from them.

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