Crate and Barrel Review
Table of Contents
About Crate and Barrel
Home is where the heart is. And, it’s where we spend most of our time. Your personal space should be a reflection of who you are: a collection of odds and ends from travels and pieces that speak to you that make you feel all warm and fuzzy. Crate and Barrel’s homeware is all about building a place where you feel like you belong; where you feel at home.
The brand has amassed over 2.4 million followers on Instagram and made appearances in the homes of many celebs like Reese Witherspoon. Plus, from being on the cover of New York Magazine, it is evident that Crate and Barrel has made a mark in the world of interior design.
My Crate and Barrel review will tour you through all there is to know about the company, including some highlights, product guides, customer ratings, and more to help you decide if your home needs a little makeover!
Overview of Crate and Barrel
The appearance of our sanctuary affects how we feel. Using colors that bring us joy, fabrics and textures that catch our eye as we walk into the room, and photo frames of happy memories are all things that turn a house into a home.
With this idea in mind, Crate and Barrel was founded in 1962 by husband and wife duo Gordon and Carol Segal. Their honeymoon to the Caribbean inspired the idea of creating pieces that were both beautiful and functional in any space.
The two traveled the world together, on the hunt for pieces from small European businesses that they could sell directly to customers without the markup. While Crate and Barrel began from a small love of home decor of two American citizens, the brand continues to import goods from Europe and Asia with a curated collection of textiles and handmade pieces.
The name Crate and Barrel was born from the items used to display the founder’s pieces for sale. The brand holds true to its roots, never forgetting humble beginnings as it continues on its mission “to help people love how they live in moments that matter.”
Now that we know a little more about the brand, I’ll take a look at some highlights in this Crate and Barrel review.
- Thousands of pieces of home decor and furniture to choose from
- Long-standing brand with a strong reputation
- Eco-friendly production
- Offers a price match guarantee
- Wedding registry option for customers
- Members can earn money back with reward dollars
- Ships internationally
Crate and Barrel is your one-stop shop for modern and chic furniture. They offer everything under the category of decor—covering anything from sofas to the pillows you decorate them with. My Crate and Barrel review will now go through all the brand’s bestsellers to help shoppers get a feel for the brand’s vibe.
Crate and Barrel Furniture Review
Extra storage is a must in every space. Otherwise, you’ll find yourself cramming things into the wrong places and struggle to find anything later.
Crate and Barrel’s best-selling cabinets merge beauty with function, so your storage piece can be a stunning addition to your room while also holding all your board games, extra table linens, and even your fine China.
Crate and Barrel Keenan Large Sideboard Review
What’s in a sideboard? Well, literally anything. This piece can belong under your TV, at the entrance of your home, or in a dining area. The Crate and Barrel Keenan Large Sideboard fits into any space with its abstract cut-outs and smooth black metal legs.
What’s special about this sideboard is the mixture of light and dark teak paired with contrasting cut-outs that feel intricate and earthy. This 3-door piece also has three adjustable shelves to suit all your storage needs.
If you’re all about adding texture to your space, layer this piece with some dark vases and pampas grass. Then, attach a round black mirror overhead for depth. The Keenan Large Sideboard retails for $2,299.
Crate and Barrel Trifecta Bar/Media Cabinet with Light Review
Looking for a media cabinet that doubles as some bar storage? Keeping board games and drinks in the same space makes perfect sense for hosting with the Trifecta Bar/Media Cabinet with Light.
A bold piece in any living room, the mid-century modern design features a walnut color and merges cabinet space with a rounded sliding tambour door. It also comes with an interior light and lazy susan so you can get a perfect view of all your liquor—as well as adjustable shelving to make things easier.
This warm toned piece adds shape and interest to any room for $1,499.
Crate and Barrel Rugs Review
Looking to add a little color and a lot of warmth to your space? Rugs elevate the opulence of a room, tying all the different pieces of furniture and decor together. Let’s take a look at some of the most popular Crate and Barrel rugs to see what tickles your fancy!
Crate and Barrel Della Cotton Flat Weave Rug Review
A rug can often make or break a room, yet more often than not the bolder the choice the better. The Della Cotton Flat Weave Rug is just that: simultaneously an addition of comfort and a pop of color for your space.
The design seems quite simple, with a single color making up the piece. It adds texture with thick weaves.
The cotton rug is made by hand to be extremely durable and washable. So, you just need to flip it over or toss it in the wash after a spill (or when your pup walks over it with dirty paws).
This rug is available in sizes 2’x3’ to 5’x8’ in five bold colors like scarlet red or turquoise. It ranges in price from $21–$179.
Crate and Barrel Inavi Blue Indoor/Outdoor Rug Review
The crucial yet commonly missing piece from any outdoor space is the perfect outdoor rug. Make things feel complete with Crate and Barrel’s Inavi Blue Indoor/Outdoor Rug, featuring navy blue and hints of a warm cream tone.
This rug is made from recycled water bottles but feels as soft as cotton beneath your feet, featuring a striped blue design with creamy tufts, lines, and tassels, as well as a few touches of light gray and peach. It doesn’t matter if you’re going for something a little more boho, nautical, or contemporary; the depth of this rug will conform to your style.
Whether you want a doormat or a large rug to cover your patio space, this is the choice for you. The Inavi Blue Indoor/Outdoor Rug is available in sizes 2’x3’ to 9’x12’ and the price ranges from $50–$699.
Crate and Barrel 5’ Pink Scalloped Round Rug Review
What’s better than stepping onto cold hardwood floors in the morning? Stepping onto a soft and cushy 5’ Pink Scalloped Round Rug.
This round rug features a sunburst design, with a soft and fluffy viscose fabric and scalloped edging that create a similar shape to a star. The peachy pink only enhances the soft feeling of the rug and will have you feeling more comfy on the floor than on the couch!
Add it to a kid’s room for the perfect blushing touch or layer over a larger rug in a living space to offset rectangular shapes. This five foot in diameter rug retails for $299.
Crate and Barrel Dining Table Review
A dining space is a sanctuary: it’s where we begin our day with a warm coffee in an organic ceramic mug, or end our day sharing meals and stories over the dinner table. You should love how your space looks as much as you love how you feel in it. With that in mind, let’s take a look at some of the most popular Crate and Barrel dining tables.
Crate and Barrel Tate Walnut Extendable Mid Century Dining Table Review
Dining is an experience and it’s time to elevate things with the Tate Walnut Extendable Mid Century Dining Table.
This piece features lengthy mid century modern legs and a sleek rectangular shape with rounded corners. It’s extendable so you can keep it on the smaller side on the regular and make room for guests when hosting.
The walnut veneer is sure to add warmth to your space and would only be enhanced with some glowing candlesticks and a rust colored runner, topped with a few gourds for Thanksgiving.
This dining area centerpiece seats 8-10 people and runs for $1,199.
Crate and Barrel Nero Dining Table with Matte Black Base Review
It’s time to complete your dining nook with a minimal yet complex dining table to make you feel like you’re eating a butter croissant in a Parisian restaurant. Meet the Crate and Barrel Nero Dining Table with Matte Black Base.
Elegance and sophistication meet industrial with a matte black trumpet base and a sturdy, glossy rounded table top. This table can be shared by up to four people, making it perfect for more intimate gatherings and dining.
This table is available in a retro diner blue, sleek white or brown marble, or a warm concrete in a diameter of 36” or 48” with the price ranging from $699 to $1499.
Crate and Barrel Sofa Review
After a long day, all you want to do is sit back and relax on a super comfy sofa. Well, it’s time to say goodbye to your lumpy couch that only causes a crick in your neck and a sore back and let a top selling Crate and Barrel sofa into your life.
Crate and Barrel Wells Leather Sofa Review
Sink into wide and deep cushiony seats with the Crate and Barrel Wells Leather Sofa, featuring a leather exterior and a super soft interior.
This couch is sturdy, made from hardwood and veneer that is resistant to warping. The frame is wide and slim with contemporary iron black legs and it would pair perfectly with any modern or industrial decor for some moodier vibes.
With side cushions for a spot to rest your head and lay horizontally or lean comfortably on the armrest, this couch can accommodate any sitting position. The foam and down fiber seat cushions keep your tush supported while the polyester back cushions maintain a good posture.
This sofa is available in six different colors, including a classic camel brown and a more unique olive-y forest green for $2,899.
Crate and Barrel Lounge Deep Grande Bench Sofa Review
If your style is a little more boho, scandinavian, or farmhouse, you’ll likely prefer the airy details of the Crate and Barrel Lounge Deep Grande Bench Sofa.
This sofa is more low to the ground, adopting a more natural and simple look. The long seat cushion has lots of space to fit everyone in the family for a cute photo—or you decorate with an abundance of throw pillows. Chill out and relax with all the room to yourself or cuddle up close for a movie night with the people you love most on this large piece.
The Lounge Deep Grande Bench Sofa is super customizable, allowing you to choose the depth, length of the bench, and color and fabric with a starting price of $1,949.
Crate and Barrel Kids Review
A kids room doesn’t have to be a disaster area to still be a fun space that fosters both play and learning for your child. Crate and Barrel’s best-selling kids furniture and decor allow your home to still feel like your home while also keeping things fresh and exciting to keep your little one happy.
Crate and Barrel Black & Natural Thornhill Crib Review
It’s no secret that parents love decorating their baby’s space with pieces that can be passed along for generations. The Crate and Barrel Black & Natural Thornhill Crib marries aesthetic with function, so your baby can get the best sleep in a beautiful and calming space.
Constructed with cane webbing on the sides with bars running through the center so your baby can still see their surroundings and a contrasting durable black wood veneer, this piece is super modern and stunning. The mid century legs have a gold cap to pull a little vintage, creating a timeless feel.
This crib is also super convenient and is assembled upon delivery, so there’s no worry of trying to wrangle toddlers while trying to piece it together. With a weight capacity of 50lbs, this bed is suitable for children 15 months and older for $899 and converts to a toddler bed with a railing that costs $140.
Crate and Barrel Rue 12-Cube Bookcase Review
Whether you have a bookworm or a toy-aholic, a bookcase is a must for anyone with a little one in their life. The Crate and Barrel Rue 12-Cube Bookcase is the perfect solution to any messes or lack of organization.
With a natural pine base and colored shelves, this shelf is simple in style so you can decorate it to your heart’s content. It’s perfect for storing baskets full of toys, stacking books, and teaching your little one about the importance of organizing and cleaning up at the end of the day. The rounded edges and anti-tip hardware ensure a super safe environment, too.
This simple and functional style is built to grow with your family and comes in a neutral gray, a creamy white, or a deep blue in your choice of 3 to 12 compartments for $299 to $649.
Crate and Barrel Snack Shack Playhouse Review
Play is meant to be fun, but items need to be durable as well. The Crate and Barrel Snack Shack Playhouse is a chic twist on traditional plastic and clunky playhouses, but doesn’t lack the very important resilience either.
This super fun piece features canvas faux brick with two sets of signs, banners, menu and special signs so it can easily convert from a BBQ to a cafe to keep things fun and exciting. Made from canvas, velcro to attach all the different signage, and metal poles to hold its shape, this piece will last through all the energy little ones have.
Made for children aged 3 and up, the Snack Shack Playhouse retails for $199.
Crate and Barrel Wedding Registry Review
Do we hear wedding bells? If you finally put a ring on it or recently got a ring on your finger, a wedding registry is in your future! Crate and Barrel has you covered with the option to create a wedding registry with their site.
My Crate and Barrel review is here with all the deets!
- Start by downloading the app and logging in with your info
- Add items you love to your list
- Tell guests they can shop your registry by searching for your name
- Purchases can be checked off your list in store or by calling 888-657-4108
Who Is Crate and Barrel For?
Whether you’re looking to completely furnish your new home or add some texture and spunk to your current space, Crate and Barrel has the pieces you’re looking for. Since the brand merges traditional and modern style, the pieces will fit in easily with any decor, though they do also offer fun pops of color and unique items.
A comfy sofa to rest on, a TV stand for all your Netflix binges, new stools for hosting, or a lamp for keeping things light on dreary days – Crate and Barrel has it all. In one visit to a store or by clicking “check out” you can have all the pieces you need to make your space feel complete.
I’m going to conclude my Crate and Barrel review by stating that the brand is made for the home lovers, the home livers, and anyone who knows that the space you spend your time in matters.
Comparison: Crate and Barrel vs. West Elm
The home decor market is hot, but brands like Crate and Barrel and West Elm do things a little differently. The wide range of products and contemporary design sets the brands apart from the competition, but what makes Crate and Barrel special?
Like Crate and Barrel, West Elm began small and was born from a partnership. The latter began as a catalog, but quickly turned into a popular choice amongst consumers. With 2.6 million followers on IG (similar to Crate and Barrel), it’s clear both brands have won over the hearts of many home decor lovers.
Both brands market to the modern consumer with the idea that pieces should serve as much function as they do beauty. They both carry furniture and homeware that is designed to create a sleek space that simultaneously has character and energy.
Carrying products that come from global and local sources is big for both brands. This ensures a collection of items that are unique and will enhance and elevate the home and the person living in it rather than take attention away from it.
West Elm prices tend to be a little cheaper than Crate and Barrel, though the latter has better reviews when it comes to durability and lasting quality. Both brands are big on sustainability and ensure that items come from ethically sourced and manufactured practices.
Like C&B, West Elm shipping costs depend on the price of the item though it has a smaller return period of 30 days.
While both brands have gained popularity quickly from their large selection of pieces and sustainable practices, Crate and Barrel’s reviews do seem more focused on the overall quality of the final pieces. If you’re looking for a more inexpensive alternative, go for West Elm, but if you want a forever piece, then Crate and Barrel is for you.
Crate and Barrel Reviews: What Do Customers Think?
While writing this Crate and Barrel review, I found an overarching number of happy reviewers. Customers appreciate the flair the pieces add into their home while also feeling as though they have found items they were always missing, that belonged exactly where they were placed.
Crate and Barrel has 4.2/5 stars out of 129 reviews on SiteJabber, where one reviewer talks about how much they love the products as well as the inspo, rating 5/5 stars and saying, “We almost always find what we’re looking for at Crate & Barrel for good quality and price! It’s fun to walk through the showrooms. So many great ideas!”
Another buyer rates 5/5 stars on SiteJabber, only wishing that items would be permanent so they could always come back for more, “Crate and Barrel is always fun and engaging. Reasonable prices abound. Creative merchandise is everywhere. The only downside is that if you have bought a set of dishes or glassware, you cannot depend on the same line being there over time.”
The brand is rated 3.7/5 stars out of 326 votes on Consumer Affairs, where one customer writes a 5/5 star review about their experience with a custom piece:
“Last fall, during a furniture sale, I ordered the Barrett Ottoman with tray and casters. This is a custom item, and I was told it would take a couple of months to receive it. In late November, as promised, I received an email notifying me that my ottoman was ready to be delivered. I went online to choose a delivery date. The room in which I’ll use it was in the middle of being remodeled, so I chose a delivery date almost a month out.”
While the products are clearly well loved, the brand’s commitment to customer service is also clear. Buyers are told estimated delivery dates, hear about where their item is whenever they ask, and can choose which delivery time slot works best to ensure smooth delivery.
The company is rated quite oppositely on Trustpilot, with 1.4/5 stars out of 208 reviews. One shopper rates 5/5 stars, describing the brand as a go-to when it comes to all things home:
“Every time we buy products from Crate and Barrel we’re incredibly impressed with their products and their shipping. We’ve bought a number of things from their home that have high quality and we received them at an incredibly low price (including champagne glasses and a cake plate). Would recommend it to anyone looking to buy kitchenware!”
Most of the complaints surround issues with items being backordered, though it is evident through the reviewers comments on dealing with customer service that the brand is doing everything they can to deal with this problem. If you want to shop for an item that you need to arrive soon or is a gift, it may be best to stick with an item that is in stock!
Overall, the issues are minor and the brand ensures that customers know right away that their items are on backorder. If you want a quality item that will last for years to come, these Crate and Barrel reviews make a case for this brand being one of the best!
Is Crate and Barrel Worth It?
So, you might be wondering, is the brand worth it? Well, I think so! With a plethora of glowing testimonials and items that withstand the test of time, it is clear that they’re committed to creating the best homeware.
While the brand is expensive, the quality is worth the splurge. With every purchase you’re getting something that performs as great as it looks. So, if you have the money to spare and the desire to save time finding a curated selection of beautiful pieces, then Crate and Barrel is the brand for you.
Crate and Barrel Promotions & Discounts
Wondering if there are any good Crate and Barrel promo codes floating around? Well, you’re in luck! You can save 10% on your first order by signing up for their email list.
Not only are there some great Crate and Barrel coupon codes, there is also a sale section for up to 60% off! You can also visit a Crate and Barrel outlet for some great deals on items that have minor damage or are simply discontinued!
Where to Buy Crate and Barrel
Looking to add some life to your home after reading this Crate and Barrel review? You can shop the brand at crateandbarrel.com.
If you prefer to see these beautiful pieces in person, you can visit a brick and mortar store. Crate and Barrel locations can be found all across North America.
Does Crate and Barrel carry any eco-friendly products?
Crate and Barrel offers items made from sustainably sourced wood and materials. It continues to seek out ways to create homeware that is eco-friendly.
Does Crate and Barrel have a price match policy?
You can feel sure about a purchase with Crate and Barrel’s price match guarantee. The brand ensures that if you find a similar item at another retailer, that the price of your item will be matched at the time of purchase.
Where is Crate and Barrel furniture made?
Crate and Barrel home decor and furniture is made in the US, Europe, and Asia. The idea is that the collection merges designs of small businesses with the Crate and Barrel label—supporting smaller artisans in the process.
Are custom upholstery frame sizes available at Crate and Barrel?
If you have a specific color palette or texture in mind, Crate and Barrel offers a selection of fabrics to choose from! This means that you can personalize each piece so that it will fit into your space.
What is Crate and Barrel’s Shipping Policy?
Wondering when your Crate and Barrel purchase is going to arrive? Depending on the size of your order and where you live, items may take 3 to 15 business days to arrive and shipping costs range between $5 and $45.
If you place a large furniture order and want it delivered in your home, costs range from $79 to $499 in the contiguous United States.
What is Crate and Barrel’s Return Policy?
Not happy with your purchase? No worries, here! While doing my research for this Crate and Barrel review, I found that you can return or exchange non-furniture orders within 90 days and furniture and rugs within 30 days. Here’s how to start your return:
- Choose whether you want to return the item to the same store you purchased it from or by mail
- For in-store returns, provide your receipt
- For mail or furniture orders, fill out the return form on the website
- Package your items up and bring them to the post office where you can purchase a return slip
You should receive your refund within 7 to 10 business days. Sale items are not eligible for reimbursements.
How to Contact Crate and Barrel
I hope you enjoyed this Crate and Barrel review! If you have any more questions about the brand or its products, please contact them through the following means.
- The live chat function on their website daily between 8 and 11 CT
- Call 800-967-6696
- Text 312-779-1979
Crate and Barrel’s customer service is available Monday to Friday 8–7, CT and weekends 8–6, CT.
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