Dear Frances Review

About Dear Frances

Dear Frances Review

If you’ve been on the hunt for a brand that values slow fashion, conscious manufacturing, and timeless footwear, allow us to introduce you to Dear Frances

With a whopping 174k Instagram followers, the brand has a feed that plays with moody shadows, shapes, and neutral shades to set the stage for their minimalist and contemporary designs.

Kendal Jenner, Gigi Hadid, and other ‘it’ girls have been spotted wearing Dear Frances shoes, documenting the brand’s growth and stamping them as a must have in the world of high fashion.

If you need a little pep in your step, keep reading this Dear Frances review to hear about the brand’s best products, customer reviews, promotions, and more, to help you figure out what’s missing from your closet.

Overview of Dear Frances

Dear Frances Review

Nasty blisters and sore feet from cheap kicks are a thing of the past with Dear Frances. You won’t have to worry about your glass slippers turning into pumpkins when you get home at midnight; this fairytale never ends. 

For Dear Frances, it’s about changing the face of the fashion industry and disrupting a past of unsustainability when it comes to luxury products. 

The brand was founded by Jane Frances in 2014 who sought to “offer luxury, designer classics to modern women” and “bring the highest level of design and craftsmanship, while slowing the fashion cycle and leading the way for socially conscious businesses.”

Manufactured in Italy by some of the world’s steadiest hands, Dear Frances is a love letter to the person who wears their shoes. We live in a material world, and you can be an eco-friendly material girl with this high-quality line of handmade footwear

Now that this Dear Frances review has taken a look at the brand’s history, let’s stroll down some highlights:


  • Wide selection of women’s footwear to match every season
  • Good range of sizes offered (5–12) 
  • Products are sustainably manufactured
  • Free international shipping and returns
  • Customer reviews talk of fast delivery 
Dear Frances Review

Have you been searching high and low chunky heel, a sleek black boot, or a petite flat? Dear Frances has the shoes you’re looking for, for any occasion or for every day. To streamline the shopping process, we’ve compiled some of our favorite picks down below.  

Dear Frances Boots Review

There’s a lot of different types of boots out there, from combat boots to smooth leather booties, but the best ones are always the most comfortable. Being made with the wearer in mind isn’t the only great thing about the most popular Dear Frances boots, they are also made with the rest of the world in mind—from the planet itself to the people who make them.

Dear Frances Sway Boot Review

These boots were made for walkin’ and that’s just what they’ll do… For real, the Sway Boot can be worn anywhere. With a smooth leather exterior, a shin-high ankle, a sleek pointed toe, and the sweetest kitten heel you’ve ever seen, the leather boots will steal your heart.

From a cute walk through town under the Christmas lights to a flirty night out with your best friends, these shoes can be there for you through it all. Available in a warm brown, dark black, or creamy white, the Sway Boot retails for $530.

Dear Frances Cube Boot Review

Can’t find a vintage 90s square toe boot that doesn’t squish your toes? Dear Frances’ Cube Boot is a modern spin on the classic style. The chunky heel, sleek gold zipper, and trendy square toe tie your look of today with a favorite from the past. 

Paired with a long black overcoat and your softest gray toque, these leather boots will be peak winter fashion. You could also style them with a pair of ripped jeans and a thick leather jacket for a cohesive and chic look. These boots come in a fun pea green shade, crocodile patterned chocolate brown, or classic black for $575.

Dear Frances Spirit Boot Review

Did you think that a boot could be your spirit animal? We didn’t either until we saw the Spirit Boot. These kicks feature a wide block heel and a rounded toe, detailed with a shiny gold zipper. They could step up any pantsuit or class up your favorite grunge denim and band tee look.

You can choose from smooth leather, a crocodile pattern, or a combination of soft suede and leather for these boots. They come in seven different color options for $620, so pick the ones that will pair best with your day-to-day color palette.

Dear Frances Form Boot Review

The Form Boot is a piece of art with its bold heel and smooth curves. This shoe is a true fall staple—so you can live out all your pumpkin patch and apple picking dreams. We can see it now: cozy flannel, black mom jeans, an apple cider in hand, all topped off with these stunning boots. 

Transition from your weekend fall activities to your best business casual for work on Monday, and all eyes will be on your super cute kicks. These are available in bubblegum pink, neutral taupe, or satiny black for $575.

Dear Frances Heels Review

Want a try on shoes that garner more attention than the Empire State Building? These bestselling Dear Frances heels are basically architecture, with their sleek, smooth lines and towering construction. 

Dear Frances Vita Sandal Review

What’s a complete wardrobe without a strappy black sandal? The Vita Sandal is that final addition to your summer wardrobe, though they can also finish off any spring look because we all know white shoes are killer with pastels. You can wear these on your honeymoon in Mykonos or on a Friday summer night when you grab drinks with your besties. 

The braided detail puts a little twist on the classic sandal, while the heel pumps up any look without being too high for casual wear. Also available in a peachy nude, snow white, or neon orange, the Vita Sandal retails for $475

Dear Frances Woven Mule Review

Sandal season means patio dates and romantic walks on the beach, so we welcome the Woven Mule with open arms. The walnut wood chunky heel is the star of the show; the bigger the heel, the bolder the shoe, but this also means that they’re easy to walk in. These sandals have a stunning square toe that is perfect for wider feet, with a thick woven strap across the foot. 

These versatile sandals convey ‘office attire meets summer brunch’, as the block heel and the woven detailing can complement both a classic white button-up blouse or a flowy tiered skirt. They come in white, black, or lime green for a pop of color for $475

Dear Frances Flats Review

A staple in every closet? A pair of flats that you can wear anywhere. The brand makes a killer heel, but it also carries a wide selection of flats. This Dear Francis review believes that the top-sellers are something to write home about, but we invite you to take a look for yourself! 

Dear Frances Woven Slides Review

The Woven Slides blend fashion and comfort for a slipper-sandal hybrid that is about to become your best friend. The firm rubber sole provides traction, while the squishy insole keeps your feet cozy all day long. Lastly, the woven strap leans a little more summer chic than a fuzzy slipper would. 

Pair them with your favorite pjs for a stay-at-home Sunday, some jogging shorts for a casual trip to the grocery store, or some cute jeans for an afternoon out. These Woven Slides come in neutral colors like black or white as well as a bold tangerine for $395.

Dear Frances Seek Trainer Review

The Seek Trainer is just that—what you’ve been seeking! Designed in earthy warm tones with a brown leather heel and a color blocked rubber sole, you can feel as adventurous in these low-tops as you look. They are a casual addition to a summer dress or the icing on the cake for any matching sweatsuit. 

This platform sneaker is available in black or cream with neutral accents. The black sneaker is a bolder choice, adding a sleek look or powerful punch to whatever you pair it with. The cream option is for a monochrome look or when you want to let your outfit do the talking. They come to $375 at checkout. 

Dear Frances The Slip On Review

Who doesn’t love a classic ballet flat? The Slip On shows that simplicity is key. This elasticated flat provides a great deal of comfort while designed to appear effortlessly chic. Plus, you can tuck these away in your work bag so you don’t need to worry about walking home in heels. 

The suede fabric and monogrammed toe take these simple flats up a notch, leaning a little more luxurious than your classic pair. These flats are available in four colors from a deep terracotta orange suede to a shiny leather black for $340.

Is Dear Frances Ethical?

Dear Frances Review

This Dear Frances review found that the brand places a strong emphasis on ethical practices, as they manufacture items in Italy using sustainable materials. For every pair of handmade Dear Frances shoes that is purchased, the brand’s Soles4Souls program ensures that a person in need receives a new pair of kicks. 

Is Dear Frances Comfortable? 

Dear Frances Review

Dear Frances has received some great customer reviews that back up the comfort of the shoes. Additionally, the quality and fabrics ensure that you’ll be free to walk wherever your feet can take you.

Who is Dear Frances For? 

Dear Frances Review

This Dear Frances review has discovered that the brand is all about versatility. Life is busy and the last thing you need to worry about is unreliable footwear. It’s important to have at least one pair of shoes that supports all your activities throughout the day. 

There’s no reason to have seven different pairs of low quality sandals taking up closet space when you could have one pair to last for years to come. Ladies, it’s time to stop compromising on things like quality, environmental sustainability, and the comfort of your feet when you can have it all in one.

Comparison: Dear Frances vs. Miss Lola

Dear Frances Review

There are plenty of brands that sell a fun and versatile selection of shoes, such as Miss Lola, but it’s the combination of luxury and sustainability that sets Dear Frances apart.

Miss Lola has an impressive IG following of 2.6 million and carries lots of trendy footwear. The brand is definitely a popular choice, as the website features a ‘back in stock’ section for those best-selling pairs that seem to be walking off the shelves.

While Dear Frances focuses on transitional shoes, Miss Lola is geared more towards items that will really make outfits pop. The brand also carries clothes, accessories, and kids items, making it a well-rounded option if you’re looking for multiple new additions to your closet. 

While Miss Lola shoes are affordable with most items under $50, the company doesn’t have the same commitment to its customers or the environment. Manufacturing and material sourcing are not disclosed on the website and there isn’t much transparency about efforts to begin conscious production.

With reasonable return policies and quick shipping, these brands are comparable in the sense that they carry great shoes that cater to the modern woman. The quality of Dear Frances is difficult to match, with conscious pieces made with the people in mind, and a more sophisticated, timeless look.

Dear Frances Reviews: What Do Customers Think?

Dear Frances Review

This Dear Frances review had a difficult time finding external reviews of the brand. Luckily, we came across a comprehensive collection of testimonials on the official website, with a total rating of 4.8/ 5 stars out of 2,273 reviews. 

Here’s a few ratings of Dear Frances’ bestsellers:

  • Leather Chelsea Boots: 5/5 stars out of 24 reviews
  • Bridge Slide: 5/5 stars out of 34 reviews
  • Cube Boot: 5/5 stars out of 60 reviews
  • Scrunch Pump: 5/5 stars out of 17 reviews
  • Sway Boot: 5/5 stars out of 24 reviews

One customer described that their new shoes quickly became a staple in their closet, remarking:

“I seem to be constantly looking for the perfect black boot and seem to have found it in the Park Boot by Dear Frances. Price is steep for me, but my reasoning was: if I love this boot as much as I think I will, then I will ultimately save money by not buying more black boots..Fits perfectly… The leather is incredibly soft. It’s a refined combat boot which I love. Woo hoo!”

Another reviewer gushed over the sophisticated style of the shoes, stating, “This is my first purchased from Dear Frances. I wanted a mule with a 2 inch or under (block) heel. The mule is simple, stunning, and elegant. The leather is supple. While the footbed is narrow, it does fit my foot (and adds to the simplicity of the design). I ordered a size 39, which is one half size up for me (normally a 38 1/2) per the guidance provided on the website. For me, it’s a perfect shoe.

Many of the comments focused heavily on the fact that Dear Frances delivers on their promises. Apparently, the pieces arrive exactly as they are described on the website. One buyer describes how they definitely intend to come back for more, writing:

“I recently purchased the Tye Slide and the shoes are beautiful! The quality is impeccable. They did take a break in time, the strap was just a little snug, but after a few wears it isn’t a problem anymore. Very comfortable. I am a size 6 (US) and ordered the 36, the fit is perfect. I love them!!. This is my first pair of Dear Frances shoes, however, I can see another purchase in the future!”

On Marie Claire, a reviewer describes the classic silhouette of every shoe. It’s impressive that each design maintains quality standards while implementing fun twists to keep things exciting.

There is a super small pool of only two reviews on Trustpilot, rating the brand 2.9/5 stars. Reviewers were confused about sizing or wear and tear. But, this Dear Frances review found that the brand’s customer service team offers solutions and reminds the buyers that there are options.

Overall, this Dear Frances review has noted that the brand handles two things well: producing appealing, reliable shoes and offering wonderful customer service to ensure that all buyers leave satisfied with their purchase.

Is Dear Frances Worth It?

Dear Frances Review

This Dear Frances review thinks you should walk (or run) towards this brand. With some truly glowing reviews and top tier materials (as well as values), it’s hard to say no to these timeless and long lasting shoes. Plus, they only get better with time as the sole moulds to your foot and the leather softens.

While these shoes are definitely on the expensive side, as one reviewer remarks, it’s worth it when you know you’ll wear them every day. After all, a pair of shoes that finds itself at the forefront of your closet and on your feet every time you leave the house ought to be made of the highest quality. 

With the brand’s sustainability measures in mind, it’s clear that the shoes are well worth the money.

Dear Frances Promotions & Discounts 

Dear Frances Review

This Dear Frances review found that you can receive 10% off your first purchase by signing up for the brand’s newsletter! 

The Dear Frances sale section also advertises the code EXTRA20 for an extra 20% off of already discounted items. Only one code can be applied at checkout, so you can save one for your next purchase.

Where to Buy Dear Frances

Dear Frances Review

If you’re looking for a luxe new pair of shoes, the best place to shop Dear Frances is the brand’s website,


Dear Frances Review

Where is Dear Frances made? 

Dear Frances is made by hand in Italy from sustainable materials. The shoes are initially designed in the brand’s headquarters located in London, England. 

Does Dear Frances fit true to size? 

If you’re worried about what size of Dear Frances shoes to order, the brand has you covered. The website specifically states that the shoes run true to size and reviewers agree, so stick to what you know! If you are between sizes or have a wider foot, it’s best to size up for a comfy fit.

What is Dear Frances’s Shipping Policy?

Anxiously awaiting your new Dear Frances boots? Well, these shoes are worth the (super short) wait! Orders are generally shipped within 24 hours of purchase and buyers will receive tracking information in a confirmation email. The estimated delivery time is 1–15 days depending on location. 

The brand ships internationally. Orders outside of the EU are required to pay duties at checkout, while orders in the US over $800 will be covered. 

What is Dear Frances’s Return Policy?

Dear Frances accepts returns within 28 days, but the buyer must request an RAN within 14 days. A return with this brand is more than easy, simply follow the steps below:

  • Items must be unused and in new condition (of course you are allowed to try them on)
  • Contact the brand at [email protected]
  • Print and attach the return shipping label provided to the original packaging
  • The item will be picked up from a location of your choice

Dear Frances should process your return and reimburse you within 14 days.

How to Contact Dear Frances

We hope this Dear Frances review was all you could have hoped for and more! For any further questions, please contact the brand’s customer service by the following means:

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Miss Lola

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Sarah Flint Shoes

Jambu Shoes

Toms Shoes

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