Clothes

FIGS Scrubs Review

About FIGS

FIGS Scrubs Review

Looking back on hospital visits and dentist appointments, I recall the unflattering, ill-fitting scrubs the staff wore. With 22 million workers in the health care industry, I find it odd there aren’t more choices when it comes to medical garb. Well, at least FIGS is doing something about that.

FIGS set out to transform medical apparel with stylish designs that are comfortable yet functional, developing a line from feedback gathered from the people behind the scrubs. Their innovative proprietary fabric uses FIONTechnology™ making it durable, comfortable and fashionable.

As one of the first of its kind, FIGS received widespread attention with numerous awards from Fast Company, INC., and Ernst & Young. I found the name featured in major publications like Entrepreneur, Vox, WSJ, and Forbes too.

Want to know more? I’ll tell you all the critical details of the brand inside this FIGS scrubs review, including the innovative technology behind the clothing and why FIGS has taken the medical apparel industry by storm. 

Overview of FIGS

FIGS Scrubs Review

Every good idea begins with an inspiration. For FIGS Co-CEO and Co-Founder, Heather Hasson, it all started over a cup of coffee. Sitting across the table from her close friend, Heather found herself obsessing over her nurse practitioner’s uniform.

It was what could only be described as boxy, scratchy, uncomfortable scrubs.

Heather wondered how her friend could spend her entire day serving others in this clearly uncomfortable uniform. It dawned on her it was probably because she had no other options. With a background in fashion, this challenge sparked an idea: Heather planned to revolutionize the industry, designing medical apparel to suit the needs of medical professionals.

Heather posed her idea to who would be FIGS’ co-CEO and co-founder Trina Spear. Understanding the long hours, stressful situations, and often physically strenuous work medical professionals face every day, the pair was determined to create the ultimate medical apparel to make their jobs easier.

At FIGS we like to say that the highest standards didn’t exist, so we created them, the co-founders explain. 

Founded in 2013, this proved to be no easy task and required the women to band together to challenge their ideas of medical apparel to go beyond basic improvements. Their goal? To completely transform workwear in the medical profession, providing comfort that would make it easier to deliver premium care for patients.

The partners didn’t just design a more fashion-friendly medical wear line. Instead, they created a completely proprietary fabric designed to meet the demands of a day in the life of a medical professional. Once they grasped just how physical the job could be, they explored the same fabrics traditionally used for athletic wear. This innovation is what truly separates their medical apparel from other lines.

FIGS Scrubs Review

Heather and Trina completed their vision by creating FIGS. Their modern designs are available through an agile ecommerce platform in hand with a customer service experience that salutes the commitment and heroism of their clients. Based in Los Angeles, they continue to improve how medical apparel is designed, made, ordered, and worn for next level medical fashions offering a unique customer experience. 

The co-founders are also committed to the global community believing medical professionals around the world deserve quality scrubs. Their Threads for Threads initiative donates medical apparel to healthcare professionals around the world while partnering with Awesome Humans, an organization that delivers the scrubs to healthcare workers and communities in need.

FIGS Scrubs Review

FIGS is also committed to the Black Lives Matter movement, donating $100,000 to the National Black Nurses Association and the Student National Medical Association. We pledge to do our part to support both the long term advancement of the Black community and to protect those who are bravely making their voices heard at demonstrations and marches around the country, FIGS says.

As a pretty iconic and important brand in the medical realm, there’s a ton more to unpack in this FIGS scrubs review. Up ahead, I’ll give you a close look at what their product line is all about, but first, check out the highlights:

Pros

  • Women’s and men’s lines available
  • Proprietary FIONTechnology™ provides ultimate comfort and durability
  • Moisture wicking technology
  • Affordable pricing
  • Custom embroidery available on wide selection of items
  • Offers team orders for medical facilities
  • Has a convenient app for ordering, tracking, etc.
  • Free shipping for purchases $50 and over
  • Ships to North America, UK, Australia and more

Cons

  • Scores low on customer service and delivery times; FIGS scrubs sizing reviews aren’t great
  • Does not ship worldwide yet
FIGS Scrubs Review

FIGS Women’s Scrubs Review

I’m ready to get things rolling in this FIGS scrubs review, are you? Combing through the brand’s website, I found a full line of women’s medical apparel including scrubs, maternity wear, underscrubs, lab coats, outerwear, socks, activewear, and accessories. It’s a great variety to say the least.

I thought it was cool that its scrubs are sold in sets, tops, and bottoms, allowing you to mix and match colors and styles. Up next, I’ll get into the most popular gear for doctors, nurses, lab technicians, and other medical professionals in the field.

Catarina One-Pocket Scrub Top

The Catarina One-Pocket Scrub Top has the clean look you love offering soft breathable FIONx fabric, a sleek V-neck and a comfortable fit that is slimming and professional. It features a single chest pocket and a comfy four-way stretch, with anti-wrinkle, moisture-wicking, and Silvadur™️ antimicrobial technology.

Since this minimalist top doesn’t include pockets, I’d recommend going with a pair of FIGS scrub bottoms with storage for your notepad, pens, and the protein bar that gets you through long shifts. Available for $38, choose from the FIGS Core Set colors, or make a statement in limited edition Neon Blue or Pink.

Yola Skinny Scrub Pants

The Yola Skinny Scrub Pants are all about modern, fashionable slim lines. No bulky, shapeless bottoms here.

The 11 pockets make multi-tasking a breeze, while the side slit ankles and half elastic waist are all about comfort. And though they look tailored, I adore that these pants remain super soft with a four-way stretch. They’ll stay crisp all day with anti-wrinkle, moisture-wicking, and antimicrobial technology.

These FIGS scrub pants come in regular, petite, and tall lengths. Color selections make it easy to create the look you love from toned down black, navy and graphite to vibrant pink, red and blue. The Yola Skinny Scrub Pants are available for $46.

The Core Set

Looking for easiest and most affordable way to order FIGS scrubs? I’d recommend checking out The Core Set. It’s available in your choice of styles for tops and bottoms, allowing you to mix and match to suit your taste.

You can choose between the Catarina One Pocket, Casma Three Pocket, and the Rafaela Mandarin Collar tops. For bottoms, opt for the Livingston Basic Scrub Pants, Yola Skinny Pants, Kade Cargos, or the Zamora Joggers

Choose from four colors including Graphite, Black, Ceil Blue, and Navy. I like the idea of dressing things up with a stylish combo of the Rafaela top with skinny pants, or going more casual with joggers and a standard top. The Core Set costs $84.  

The Buttoned Up Lab Coat

Finally, a lab coat designed with female style in mind. From the pleated skirt, to the Dobby Poly-Cotton Blend, the Buttoned Up Lab Coat is feminine yet highly functional. Four pockets keep everything you need close at hand, including two extra large interior pockets that can hold a stethoscope or iPad.

This anti-wrinkle fabric is conveniently resistant to stains, liquid, and odors. I understand that working in the medical field can be the opposite of glamorous, so not having to worry about carrying messes around with you all day seems like a major plus.

Available in crisp white, the stylish Buttoned Up Lab Coat is currently on sale for $118, from the regular $148.

FIGS Men’s Scrubs Review

I’ve got the ladies covered, but let’s not forget the guys. Here, I’ll give you peek at a selection of FIGS scrubs men apparel.

With a line that makes it easy to find the fit and style to suit your workwear needs, men can choose from scrub sets, scrub tops, scrub pants, underscrubs, outerwear, socks and accessories. 

Mix and match the styles and colors to create a different look throughout the week. Let’s take a look at some of the best selling designs for men just below in this FIGS Scrubs review.

Chisec Three-Pocket Scrub Top

This is the shirt I imagine when I picture a doctor. This classic Chisec Three-Pocket Scrub Top offers a tailored cut for a semi-loose fit. Smooth seams keep the pockets hidden, with your work essentials always within reach.

The soft FIONx fabric is anti-wrinkle and moisture-wicking with a comfortable four-way stretch. Like the women’s scrub tops, this men’s version includes Silvadur™️ antimicrobial technology

The Chisec Three-Pocket Scrub Top comes in a range of professional colors, like Graphite and Black, with an impressive gradient of blues from Caribbean turquoise to vibrant neon. This classic men’s scrub top is available for $38. 

Pisco Basic Scrub Pants Straight Leg

The Pisco Basic Scrub Pants are anything but basic. Their straight-legged design offers a tailored look, with deceptively soft-stretch FIONx fabric. Easy-fitting, I appreciate that finding the best fit is just one tug on the adjustable drawcord away.

Other comfy details include an elastic waistband and four-way stretch to keep your attention on what really matters. The pants are built with four pockets, anti-wrinkle, moisture-wicking, and antimicrobial technology.

Available for $46, color choices help create your distinct look in low key Graphite, Black, Ceil Blue, or Navy, or ramped up Caribbean Blue, Neon Blue or Red. You’ll have the most attractive scrubs in the ER. 

The Frontline Set

In response to the brave work our frontline medical workers provide every day, the Frontline Set was designed with donations in mind. The navy blue scrub set helps our medical professionals meet the increased demand to change their scrubs frequently during the pandemic.

I thought it was pretty admirable that when you purchase this FIGS uniform, a matching set goes toward the cause.

Doctors, nurses, and other medical professionals are at the forefront of this health crisis. For $72 you can provide the comfortable, durable Frontline Set to help workers keep up with patient care and stay safe. 

FIGS Scrubs Reviews: What Do Customers Think?

FIGS Scrubs Review

This FIGS scrubs review wouldn’t be complete without some insight into what people are saying, so I searched the web for common feedback. Here’s breakdown of five key factors creating the FIGS customer experience:

  1. Look: Overall, I read that people were more than happy with the look and quality of the product. Comments such as “I love my FIGS scrubs” and “I look great in them” were common.  
  2. Comfort: People who wear FIGS scrubs seem to score high when it comes to comfort. I found many reviews that exclaimed “They are so comfortable” or “The most comfortable scrubs” while speaking of a fit that is flattering yet loose.
  3. Quality: Quality has mixed reviews, but some of the most important factors include a very positive response to the water-resistance of the product. One comment stands out in particular from Fresh RN: “…rolled right off of my scrub top instead of absorbing into it. Woo hoo!”
  4. Fit: This is where things start to go a little south. Many people complain that the size they ordered failed to deliver on the expected fit. While many refer to the fit as “small” others found the size they ordered was actually too loose, especially in the tops. However, one FIGS scrubs Reddit review says they are the best scrubs for a “fit” guy.
  5. Customer Service: It appears to me that the one thing bringing their rating down on Trustpilot is customer service. Issues ranging from shipping to returns were all supported with a resounding complaint about poor customer response. A lot of CAPS use stressing frustration showed how disappointed customers are in the service provided by FIGS representatives.

So, are FIGS good scrubs? While I learned that the product itself is well received, some reviews recommend buying your scrubs elsewhere to avoid the stress of dealing with their customer service team. 

Are FIGS Scrubs Worth It?

FIGS Scrubs Review

When writing this FIGS scrubs review, I fell in love with the company’s mission, its fabric technology, and the way its gives back. Looking into customer reviews, though I found many positives, there were a few that made me think, namely, the fit and customer service complaints.

Even so, if you do find the right fit and don’t need to return your items, it all seems like smooth sailing. The prices are reasonable and overall, the brand offers a wider selection of styles, a superior fabric designed with the wearer in mind, and a very comfy fit.

It seems the unique fabric used by FIGS offers everything you would want in scrubs:

  • Soft and comfy fabric
  • Water resistant to avoid exposure to transmittable diseases
  • Odor resistant to help reduce unpleasant smells while working, even after spills of the most unpleasant kind
  • Stylish fit that makes you feel good
  • Functional designs providing ample pockets, resistance to spillage, proper fit allowing for physical exertions, etc.

Considering the two most common complaints were fit and customer service, I recommend truly taking your size into consideration if you decide to go with FIGS. If the fit isn’t right, you could end up facing a long and frustrating process trying to return the items and waiting for your exchange items.

I think that if you take the time to measure based on their recommendations and you’ll probably find an excellent set of FIGS scrubs that will keep you comfortable even on your most challenging shifts. 

FIGS Promotions & Discounts 

FIGS Scrubs Review

While scoping out the brand’s website for this FIGS scrubs review, I found they offer a 15% discount to students and the military including USAA members, active, veteran and retired individuals with a military service record active from 9/30/1985.

Though there isn’t a FIGS promo code available right now, if you sign up for the mailing list, you can get 15% off your first order. The brand also offers free shipping and returns for orders over $58.

Where to Buy FIGS Scrubs

FIGS Scrubs Review

The FIGS Scrubs store is strictly online at their own website, WearFIGS.com. FIGS Scrubs Amazon orders are also available for a limited selection of products.

FAQ

FIGS Scrubs Review

Do FIGS scrubs shrink?

When investigating shrinkage challenges for this FIGS scrubs review, I read that the brand recommends washing the scrubs in cold water turned inside out and then tumbled dry to avoid shrinking. While there are complaints online about shrinking, I can’t say for sure if these people followed the instructions or not. 

What size FIGS scrubs should I get?

Since fit was an issue that kept popping up throughout this FIGS scrubs review, I’ve included the brand’s size chart here to help you get the best fit:

FIGS Size Bust     Waist         Hip

XXS00-031-32″23-24″33-34″
XS0-233-34″25-26 1/2″35-36 1/2″
S4-635-36″27-28 1/2″37-38 1/2″
M8-1037-38″29-31″39-41″
L1239-40″32-34″42-43″
XL1441-43″35-37″44-46″
2XL1644-46″38-40″47-49″

What is FIGS’ Shipping Policy?

FIGS ships throughout the US and its territories, Canada, UK, and the Australia. The FIGS shipping policy is pretty straight forward.

Shipping costs:

  • For US orders, standard US shipping is free for orders $50+ 
  • US orders under $50 cost $6
  • If you request expedited shipping in the continental US, it’s an additional $20 per order 
  • FIGS follows the United States-Mexico-Canada Agreement (USMCA), applying no tax on Canadian orders $40 CAD or less and no duties collected on Canada orders $150 CAD or less; the orders must also be shipped to a Canadian address

Shipping times predictably vary by location. Some estimated arrival times by region:

  • Standard Continental US: 3-7 Business Days
  • Expedited Continental US: 2 Business Days (Before 11:00AM PST Monday through Friday) 
  • Expedited Continental US: 3 Business Days (After 11:01AM PST Monday through Friday) 
  • Non-Continental US (Hawaii, Puerto Rico, Virgin Islands, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, and Guam): 3-7 Business Days
  • Standard Canada: 5-10 Business Days
  • Express Canada: 2-5 Business Days
  • United Kingdom: 10-15 Business Days
  • Australia: 10-15 Business Days

Note, that embroidery orders will take up to 2 more days for delivery. Shipping carriers vary by location as well:

  • US customers: Standard and expedited orders are shipped and delivered by FedEx or USPS
  • Canada, United Kingdom, and Australia customers: Orders are shipped with DHL in hand with local post office or delivery partners 

What is FIGS’ Return Policy?

Returns must be made within 30 days of purchase and received in new, unworn condition with tags attached. Keep this in mind when trying on your order. Returns do not apply to:

  • Before They Go items
  • Custom-made products
  • Final sale merchandise
  • Embroidered items
  • Products that are specified as non-returnable in its description

To make a return in the US or Canada, visit the website and select the items you wish to return. You will have to provide some details, then FIGS will send you a prepaid label so you can return the items. The fee to ship returns are only covered in Canada and the US. Once the items are received they’ll confirm you can receive a refund or exchanged items.

I read that international returns and exchanges are only available for Australian orders at this time. The same process applies to International Returns and Exchanges.

Refunds are made to the original form of payment. Timing on refunds will vary based on your mode of payment. 

How to Contact FIGS

FIGS Scrubs Review

If you have questions beyond what I’ve included in this FIGS scrubs review, you can call or text FIGS at 424-500-8209, or use their online contact form on WearFigs.com. Customer service hours are Monday through Friday 6am to 8pm PST.

Author: Amanda Walsh

Ask the community or leave a comment

Ask a Question
Asked by Cathy (2 years ago) Reply

I love my Figs. Now I don’t want any other uniform. Not only it’s comfortable it is durable. Go Figs

Answered by Maryjo Gaudio (1 year ago) Reply

Figs are great scrubs but there return policy is not great They would not return scrubs bc they were on sale I just wanted another size bc every style fits different

Asked by Hope W (1 year ago) Reply

Good evening, I’m employed by The Brooklyn Hospital Center (TBHC) in New York City. My coworker, Anita Martinez not only buys your scrubs exclusively but also orders for fellow employees. Almost the entire office wears Figs because of her. As a matter of fact her locker is almost completely covered with your stickers.

Easiest returns ever!
Asked by KIM C (1 year ago) Reply

I don’t agree with this review. Figs has the easiest return policy ever. Once you drop the package at the nearest FedEx drop site, the money is back in your account almost immediately. The fit is off sometimes but with returns being so easy I sometimes buy two different sizes.

Answered by Barbara (1 year ago) Reply

I agree!! I exchanged sizes with the shipping label I printed and quickly received the correct size that fit me and no additional required.

Can I buy figs in a store?
Asked by Gabriela Paredes (1 year ago) Reply

Is there a store I can walk in to buy figs

Answered by Belayness (1 year ago) Reply

Hello I ordered 2 uniforms u didn’t take the money on May 7

Answered by Samara (10 months ago) Reply

Why no plus sizes. Larger health care professionals would like to wear these scrubs too.

Reviews are really not 5 stars they just won't accept any lower ones..
Asked by MB (1 year ago) Reply

I have so many pairs of scrubs from there, I got the dark harbor scrubs from them, and I ordered XXS top and S bottoms as I always do with all their scrubs.. when I got them in the mail the bottoms are like a size Large, I got an email to write a review on the figs website, I did write a negative review because of their inaccurate sizing (for the record I measured it with my other figs scrubs same size and it was literally a few inches bigger) and my comment did not get approved because it was a negative comment and not 5 stars.. that’s really sad and low of them not to accept all the honest questions, I have all the colors scrubs from figs, after this experience I have not or will not get any other items from their website.

Answered by MICHAEL K MARAIST (1 year ago) Reply

Figs is awful
Complete waste of money
Scrubs shrunk despite following directions on label and I wasted money on 3 sets (wasted $250)
Would never recommend

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