Floor and Decor Review

About Floor and Decor 

Floor and Decor Review

You know exactly what you’re getting into with a brand like Floor and Decor. There are no smoke or mirrors to their craft; if you like floors and/or decor, then you may as well check out the Atlanta-based company that is wild about them. 

They carry materials like tile, stone, vinyl, and more, as well as provide installation services for those who can’t be bothered to get their hands dirty (i.e. yours truly). Many of their products are sourced directly from manufacturers across the globe.

They have dozens of stores across the United States and over 150k Instagram followers, so it’s fair to say they’re a big deal. This Floor and Decor review will give you all the information you need to decide whether they’re worth it for you. You’ll learn about some of their products, what customers think about them, and the answers to a few common questions.

Why You Should Trust Us

Our mission is to help you make better, more informed purchase decisions. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.

Floor and Decor Review

The bulk of this Floor and Decor review will focus on the floors, decors, and other products in their inventory. Remember, they’re a superstore, so their catalog exceeds what’s presented here.

Floor and Decor Venato II Polished Porcelain Polished Tile Review

The first product in this Floor and Decor review is a USA-made tough son of a gun. The Floor and Decor Venato II Polished Porcelain Polished Tile holds a PEI score of 4/5. The scale measures how resilient a tile is to foot traffic and general wear-and-tear with 5 being the highest (and best score).

As such, the Floor and Decor Venato II Polished Porcelain Polished Tile is suitable for most commercial or residential properties. Its versatile style also expands its appeal. It has a glossy look and shy design so it can add some prestige to any room.

This tile can be yours for under $3 per square foot.

Floor and Decor Harbor Gray Splitface Quartzite Panel Review

The Floor and Decor Harbor Gray Splitface Quartzite Panel can impart your floors and walls with an attention-grabbing flair. It’s made from quartzite, so it merely looks like stone, you won’t actually be walking on rocks.

These tiles are a great way to elevate the perceived value of your living space. Value-wise, they’re not the cheapest product in this Floor and Decor review, but you still can’t argue with their price. You can grab a square foot of Floor and Decor Harbor Gray Splitface Quartzite Panel for less than $7.

Floor and Decor Astoria Rigid Core Luxury Vinyl Plank Review

I mean this as a compliment; the Floor and Decor Astoria Rigid Core Luxury Vinyl Plank is a perfect option if you have no idea about what sort of flooring you want. Not only is it easy on the wallet – coming in at less than $2 per square foot – but it’s 100% waterproof.

You’ll want a waterproof floor, not for floods, but because spills and leaks can penetrate deep between lesser floors and damage the foundation beneath. That shouldn’t be the case with the Floor and Decor Astoria Rigid Core Luxury Vinyl Plank. Additionally, it uses a stone-based core to resist dents and bumps.

Finally, this flooring goes with just about everything. Wood flooring has a homely quality that invites you into your abode and tells you you belong. That’s just the feeling that this flooring gives off and it’s one you can add to your house. 

Floor and Decor Sutherland 30 In Vanity Review

The last item in this Floor and Decor review brandishes the latter part of their name. The Floor and Decor Sutherland 30 In Vanity is a freestanding model suitable for most bathrooms. It’s not too big, though not too small, standing at 33” by 31” by 39”.

It features a double-doored cabinet alongside a drawer for extra storage. Additionally, there’s a bright white sink that ties everything together.

For the entire Floor and Decor Sutherland 30 In Vanity, you’re looking at paying $540. 

Who Is Floor and Decor For? 

Floor and Decor Review

Floor and Decor are convenient for folks who don’t have much interior design expertise as their installation and design services can clear away many of the headaches that come with flooring.

Floor and Decor Reviews: What Do Customers Think?

Floor and Decor Review

It’s necessary to look at what customers say about a company to judge whether or not they’re worth your time. As such, I’ve assembled a list of Floor and Decor review scores (how’s that for a rhyme scheme) from various websites. Here’s what I found.

  • Yelp: 4/5 stars based on more than 360 pieces of customer feedback
  • Facebook: 3.5/5 stars based on more than 20 pieces of customer feedback
  • Houzz: 3.1/5 stars based on more than 65 pieces of customer feedback
  • Site Jabber: 2.6/5 stars based on more than 165 pieces of customer feedback
  • Trust Pilot: 2.5/5 stars based on more than 230 pieces of customer feedback

Positive Floor and Decor reviews spoke highly of the brand’s employees. Many reviewers said that workers in nearly every location were helpful and courteous. Here’s an example of a typical customer Floor and Decor review:

Professional, friendly,  knowledgeable staff.  Good prices and good selection. I visited the store twice before deciding on my selection of tiles. I encountered different staff on the different days and found all that I encountered to be very helpful. I would recommend this place.

Other shoppers said that Floor and Decor installation services were strong and reliable. One customer wrote, “ the quality of the work and finished product were unbelievable.  Mark Conner was our contractor that actually performed the work.  I am a very picky person with very high expectations and Mark exceeded them. If you’re one of those people like me this is the company for you.  They are fair, prices are reasonable, and they keep their word.

The last customer Floor and Decor review I want to include summarizes many of the positive aspects of the company. 

We have used Floor & Decor in Gretna for many projects, their family of workers and managers are always very helpful and take time to help in any way possible.  Nicole in particular spent hours with us in a day to put together the perfect combination of tiles for a master bathroom that I am very proud of.  I highly recommend using their services for both price, availability of products and service.

In short, customers praised:

  1. Floor and Decor’s prices
  2. The brand’s friendly employees
  3. Their commitment to helping customers sort out problems

Is Floor and Decor Legit?

Floor and Decor Review

Not all Floor and Decor reviews were hyperbolically positive, as you can tell from some of the company’s aggregate scores. The issues that some customers had included a subpar return and refund policy.

These problems oftentimes arose when customers received the wrong order or a defective item. The negative scores didn’t dominate customers’ opinions of the brand, but they were numerous to the point that they’re worth keeping in mind. 

Is Floor and Decor Worth It?

Floor and Decor Review

At the end of the day, the product is what matters the most. If you can go to a brick-and-mortar Floor and Decor location then you’ll reap more of their benefits and jump over many of the struggles that come with their online services.

How To Choose The Best Product

Floor and Decor Review

These are some thoughts to consider while you’re shopping for the best floor and/or decor. 

  • What is your budget?
  • What’s the style of your house/ the style of the room?
  • Do you have children or pets?
  • Do you live in dry or humid climates?
  • What is your lifestyle?

Floor and Decor Promotions & Discounts 

Floor and Decor Review

There weren’t any promotions or discounts at the time of writing this Floor and Decor review.

Where to Buy Floor and Decor 

Floor and Decor Review

You can buy from their website,, or at one of their retail locations.


Who owns Floor and Decor?

Based on the available information, the private firms Ares International LLC and Freeman Spogli & Co. own Floor and Decor.

What are my delivery options?

Online Floor and Decor orders ship through parcel or freight. In-store purchases are delivered by third-party carriers as either curbside, 1st threshold, white glove, or jobsite deliveries.

Does Floor and Decor offer financing options?

You can sign up for a Floor and Decor credit card if you’d like to finance your purchase.

Can I store my Floor and Decor purchase until I’m ready to pick it up?

You can store your purchase at a Floor and Decor store for up to seven days for free. After that, you’ll need to pay a $10 fee per day that the products remain at the store.

What is Floor and Decor’s Shipping Policy?

All shipping fees and times are estimated at the product checkout stage and based on the size and weight of the product. 

What is Floor and Decor’s Returns Policy?

You’ll have up to 90 days to return purchases to a Floor and Decor store near you. However, you cannot return any products that have already been installed. 

How to Contact Floor and Decor 

I’ll wrap up this Floor and Decor review by telling you how to contact the company. You can either speak with a virtual assistant on their website or call their team at 877-675-0002.

Next, check out some similar brands you might like:

HomeThangs Furniture Review

Abbyson Furniture Review

Mohawk Flooring Review

Furniwell Review

Ask the community or leave a comment

Your email address will not be published. Required fields are marked *

This field is required