Jo Malone Review

About Jo Malone

Jo Malone Review

What’s the first thing that comes to mind when you think of fragrance? Are you into something a little more sweet and subtle or bold and inviting? Or do you find yourself transported back in time when you smell something familiar

Whatever it may be, chances are that overwhelming body sprays and highly scented candles simply aren’t cutting it. At Jo Malone, it’s all about thoughtful blends of warm and spicy, deep and light, or fresh and airy to create something that reminds you of who you are. 

Don’t believe us when it comes to all this brand has to offer? Check out the brand’s 1.9M follower count on Instagram. And if that’s not enough, it has been featured in plenty of popular media outlets like Allure, Elle, and NYMag for its impressive role in the beauty industry.

Celebs like Poppy Delevigne and Victoria Beckham have sworn by Jo Malone scents. On top of that, Kate Middleton even has something to say about it, having worn the Orange Blossom scent on her wedding day. And if it’s fit enough for royalty, it’s good enough for you!

Are you ready to add a new scent to your collection? Stay tuned for our Jo Malone review. We’ll sniff out all the details on the brand, give you our few ‘scents’ on the bestsellers, and check out what customers are smelling to help you decide if it has the fragrances you’ve been dreaming about.

Overview of Jo Malone

Jo Malone Review

On a mission to “rewrite the rules of perfumery by mixing unexpected combinations of ingredients and providing elegant yet playful concepts where scent is used with abandon,” Jo Malone was founded in 1994 by its namesake.

Malone began as a facialist who started mixing bath oils for her clients to create unique scents, and things snowballed from there. In 1999, Jo Malone was bought by Estée Lauder before they took over entirely in 2006, and has only continued to make the brand a household name since. 

Today, the products are available in 69 countries all over the world, though they are all conceptualized and designed in London, England. With the highest quality ingredients and most luxurious scents, it continues to be a go-to for many.

Now that we’ve covered all the details of the brand in this Jo Malone review, we’ll gloss over the highlights before enveloping ourselves in all the aromas the brand has to offer:


  • Wide variety of luxury home and personal fragrances 
  • Beautiful vessels to display on shelves
  • Afterpay available
  • Option to engrave up to 40 characters
  • High quality, unique ingredients
  • Designed and made in London, England
  • Unisex scents
  • Free shipping on all orders
Jo Malone Review

As this Jo Malone review has mentioned, the brand offers a variety of aromas for candles, body products, perfumes, and more. The scents vary from bold to subtle, warm to refreshing, and earthy to fruity. What we’re saying is there’s something for everyone.

The scent finder makes finding your match made in heaven particularly easy, as the brand will recommend the best choice for you based on your answers to questions like who you’re shopping for and what you’re most drawn to. 

Once you’ve chosen the fragrance for you, the brand makes it super easy to choose a perfect pairing, whether it’s for enhancing the feeling of your home or donning yourself in delicious scents. 

Simply scroll down after adding to your cart and take a peek at the recommended fragrances – from your choice of warmer or fresher! Now, all that being said in this Jo Malone review, it’s time for us to delve into what we have all been waiting for — the scents!

Jo Malone Candle Review

There’s nothing like lighting a candle to add a warm aesthetic, no matter what you’re doing.

Whether you’re filling the room with twinkling flames to set the cozy vibes, providing ambient lighting and stunning scents as you sink deep into a bubble bath, or simply adding a little luxury to the everyday, Jo Malone has the candle for you. So let’s check out the bestsellers!

Jo Malone Peony & Blush Suede Travel Candle Review

Jo Malone Peony & Blush Suede Travel Candle Review
Jo Malone Peony & Blush Suede Travel Candle

Wake up to the smell of peonies no matter where you are with the Peony & Blush Suede Travel Candle. The soft floral blends seamlessly with the sweet rose and honey scents and refreshing greens. 

With a single wick and a burn time of 18 hours, this sweet and refreshing fragrance is ideal for breathing a little life back into you. The Peony & Blush Suede Travel Candle can go wherever you go for $36.

Jo Malone Oud & Bergamot Home Candle Review

Jo Malone Oud & Bergamot Home Candle Review
Jo Malone Oud & Bergamot Home Candle

With a warm sweetness, the Oud & Bergamot Home Candle will send you into the sweetest dreams as the flame dances through the rich and sophisticated aroma. The scent is designed to be hypnotic with a deep and smoky oud alongside the crisp and toasty bergamot.

So sit back, relax, and enjoy the depth of the Oud & Bergamot Home Candle, with a 45 hour burn time and sleek glossy black packaging for $95.

Jo Malone Pomegranate Noir Luxury Candle Review 

Jo Malone Pomegranate Noir Luxury Candle Review 
Jo Malone Pomegranate Noir Luxury Candle

If the travel or home candles weren’t big enough for you, make a statement in both scent and design with the Pomegranate Noir Luxury Candle. Add a bit of mystery to your aesthetic with this candle, which combines the sweet and fruity scent of pomegranate with the depth of smoky guaiac wood.

The simple combo makes it easy for you to transition seamlessly through the day, with the candle burning in the background from morning to night.

Speaking of, the Pomegranate Noir Luxury Candle has a burn time of up to a whopping 220 hours and a luxurious retail value of $515.

Jo Malone Perfume Review

One spritz on your pressure points before you head out the door, and you’ll be misted in a flattering unique scent every day. And who doesn’t love a little daily indulgence? Jo Malone’s best-selling perfumes offer just that, so let’s take a look at a few of your choices. 

Jo Malone Wood Sage & Sea Salt Cologne Review

Jo Malone Wood Sage & Sea Salt Cologne Review
Jo Malone Wood Sage & Sea Salt Cologne

If you dream of beach vacations and escaping to the shoreline, the Wood Sage & Sea Salt Cologne will bring you home. This fragrance brings the fresh saltiness of the sea to life, with the depth of minerals and the clarifying woodiness of sage.

With one spray of this fragrance, we are transported — we hear waves crashing, feel the sand between our toes, and the warm sun kissing the nape of our neck.

The Wood Sage & Sea Salt Cologne comes in 3 different sizes for your convenience, ranging from 1-3 oz, retailing for $75-$145.

Jo Malone English Pear & Freesia Cologne Review

Jo Malone English Pear & Freesia Cologne Review
Jo Malone English Pear & Freesia Cologne

The leaves are falling and the warm air turns crisp and cool with the English Pear & Freesia Cologne. With the sweet ripeness of crunchy pears and the floral, herbaceous essence of white freesias alongside the depth of woody and amber notes, this perfume is warm and enlightened.

Find yourself walking through the woods as the autumn air breathes life back into your lungs and the leaves crunch beneath your feet with the English Pear & Freesia Cologne, available in 3 sizes, ranging from 1-3 oz, retailing for $75-$145.

Jo Malone Peony & Blush Suede Cologne Review

Jo Malone Peony & Blush Suede Cologne Review
Jo Malone Peony & Blush Suede Cologne

If the Peony & Blush Suede Travel Candle is up your alley, the Peony & Blush Suede Cologne will also delight your senses. It’s simple, you can create a signature scent for yourself while decorating your home in the same fragrance! 

This sweet floral scent combines peonies with the crispness of apples and the luxurious mixture of rose, jasmine, and gillyflower. Like the other Jo Malone fragrances, the Peony & Blush Suede Cologne comes in 3 sizes (1-3 oz), retailing $75-$145.

Who Is Jo Malone For? 

Jo Malone Review

From what we’ve deduced for this Jo Malone review, it appears that the brand is designed for anyone on the hunt for a scent that truly feels like them—reflecting notes they resonate with and that simply makes them feel happy. 

That being said, the scents are also a great choice when it comes to being worn for special occasions like weddings, ceremonies, celebrations, and then serving as a reminder of those times. We all know that scents can transport us back to a moment, and that’s exactly what the light and memorable Jo Malone fragrances will do. 

Fragrances, whether they’re to be worn or placed around the home, are always a wonderful gift. They let the person you’re gifting know you’ve put a lot of thought into who they are and what they like.

What’s more? You can even add a personal touch with engraving. Here’s how:

  1. Decide on the candle or fragrance you’d like.
  2. Select: Add Engraving.
  3. Choose whether you’d like script or block print.
  4. Enter up to 40 characters.
  5. Hit the checkout!

Jo Malone Reviews: What Do Customers Think?

Jo Malone Review

No Jo Malone review would be complete without a little help from customer testimonials. With so many years in business and a vast customer base, we hope that these comments will shed a little light on what makes this brand so special.

So, we sourced comments from Bizrate Surveys, Facebook, Influenster, and Trustpilot. But before we get into it with third-party review sites, let’s take a look at how these scents rate on the brand’s site:

  • Peony & Blush Suede Travel Candle: 4.3/5 stars, 10 reviews 
  • Oud & Bergamot Home Candle: 3/5 stars, 21 reviews
  • Pomegranate Noir Luxury Candle: 4.7/5 stars, 9 reviews
  • Wood Sage & Sea Salt Cologne: 4.5/5 stars, 754 reviews
  • English Pear & Freesia Cologne: 4.6/5 stars, 1,272 reviews
  • Peony & Blush Suede Cologne: 4.7/5 stars, 220 reviews

On Bizrate Surveys, the brand receives 9/10 stars out of 13,716 reviews. Shoppers report being impressed with the product selection, quality, and customer support.

One buyer even mentions how they have been loyal to the brand for years, returning for their signature scent, while always getting to try out new options with the free samples.

And on Facebook, 2,761 reviewers award the brand 4.3/5 stars. One patron describes nothing but the best when it comes to customer service: 

I can’t praise the staff enough for their help, friendliness and genuine service. I don’t manage to visit terribly often but love to when I’m in the city. Lovely lovely shopping experience. Wish I could buy the whole shop!

Another shopper describes how the details enhance the luxurious experience: “I love Jo Malone Fragrances. They are pricey, but the occasional splurge is a nice treat for yourself, & a nice gift for the special people in your life. I like the simple black label, which makes it look like the kind of luxury items I’d see in a powder room of a vintage hotel.

Jo Malone Review

Jo Malone has also earned 14,667 reviews on Influenster with a rating of 4+ stars and up, where one customer describes how their fragrance is ideal for adding a little something to their space: “This is a lovely fragrance. Subtle and not overpowering. I spray it on my drapes and anywhere I want a little freshness.”

Another shopper explains that the subtle scents are ideal for mixing: “This scent is so wonderful. It’s not too overpowering and the poppy really shines through. As with all Jo Malone scents, you can layer and pair them with others to create something unique to you.”

On Trustpilot, the brand receives a rather unfair rating of 2/5 stars. Leafing through the reviews, it appears that most problems surround shipping delays — something that is outside of the brand’s control, especially when it chooses dependable shipping partners like FedEx and DHL.

That being said, the brand’s customer service is one thing that seems to stand out again and again. Not only do shoppers directly state how impressed they are by the team, but they also comment on every review to help solve issues and continue the amazing quality promised by the company. 

Is Jo Malone Worth It?

Jo Malone Review

With a vast selection of unique scents for anyone and designed to make every moment special, we deem this brand well worth the buy.

As mentioned in this Jo Malone review, the fragrances are ideal for everyday wear as a signature scent, adding depth to the home, and when you want to make memories.

Another plus? The brand has some stunning packaging that doubles as decor — that way you can put your fav scents on display and never forget to wear them as you head out the door.

All this contributes to the overall cost. At first glance, it may seem on the pricier side of things, but it is in line with other luxury brands. And, it offers a thoughtful and unique feeling, as well as deep and enlightening scents that shoppers can’t find anywhere else.

Jo Malone Promotions & Discounts 

Jo Malone Review

Wondering what kind of extras you’ll get with your Jo Malone candle? Here’s what we found:

  • Free shipping and returns, as well as a complimentary gift with every order
  • Get a complimentary Myrrh & Tonka Deluxe Cologne 9ml with the code MYRRH22
  • Get a complimentary lime basil & mandarin deluxe cologne with the code: LIMEBASIL

Where to Buy Jo Malone

Jo Malone Review 1

If you’re after a new signature scent or something for making memories, you’re in luck. This Jo Malone review found that the brand is widely available at locations such as its website, along with the following retailers: 

  • Sephora
  • Nordstrom
  • Walmart
  • Macy’s


Jo Malone Review

Who owns Jo Malone?

Jo Malone has been partially owned by Estée Lauder, a company committed to “Bringing the best to everyone [they] touch and being the best in everything [they] do,” since 1999. The corporation took over the brand fully in 2006. 

How long has Jo Malone been around?

While writing this Jo Malone review, we found the brand has been in business for around 30 years, having been created in 1994.

What is Jo Malone’s signature scent?

The Jo Malone signature scent is lime basil & mandarin. This blend of fruity, citrus fragrances and notes of spice and thyme create a fresh and summery feel — perfect all day, every day. 

Does Jo Malone ship internationally?

Unfortunately, the brand currently only ships within the US. That being said, if something in our Jo Malone review has caught your attention, it’s most likely available at plenty of third-party retailers, such as Sephora, that can ship around the world. 

What is Jo Malone’s Shipping Policy?

If you’re anxiously awaiting your Jo Malone perfume, you’re in luck! The brand offers pretty speedy delivery and multiple shipping options:

  • Standard shipping (4-10 business days): Free
  • 2-day shipping: $10-$15
  • Overnight: $15-$20

What is Jo Malone’s Return Policy?

Jo Malone is a big believer in customer satisfaction — in fact, they guarantee it. So, if your scent isn’t perfect for whatever reason, it can be returned or exchanged for free.

There is no mention of the amount of time allowed after you purchase your scent so it might be best to ask their customer service when ordering. 

That being said, engraved items are not eligible for returns. To get your return started, contact the brand for more information!

How to Contact Jo Malone

We hope you enjoyed our Jo Malone review! If you have any further questions about the brand and its products, please contact them using the following methods:

The brand’s live chat operates weekdays from 8 am to midnight EST, and weekends 10 am to 8 pm EST. On the other hand, the phone lines are available weekdays and weekends 8 am to 10 pm EST, and weekends 10 am to 8 pm EST.

Check out similar brands you might like:

YSL Perfume Review

Kilian Perfume Review

NEST Fragrances Review

Anecdote Candles Review

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