NEOM Diffuser Review

About NEOM

NEOM Diffuser Review

NEOM boosts your wellbeing with 100% natural fragrances. The brand’s selection of long-burning candles, electronic and reed diffusers, and rejuvenating self-care products help customers to de-stress, increase their energy, and lift their mood.

The company has received attention for their wellness boosting products by publications such as Glamour UK, StyleCaster, PureWOW, Cosmopolitan, Good Housekeeping, The Guardian, The Telegraph, The Mirror, Elle, and many others.

Loved for its natural scents and overall aesthetic, the brand has a following of 180k on Instagram, and 78k on Facebook. Its products have been recognized with awards, such as a Real Natural Beauty & Wellness Edit 2017 award from Psychologies Magazine.

Interested in boosting your mood through natural means? This NEOM diffuser review will take a close look at the brand, its best-selling products, customer reviews, promotions, and more, to help you decide if its products should be added to your wellness regimen.

Overview of NEOM

NEOM Diffuser Review

NEOM Organics founder, Nicola Elliot, spent seven years working 60-hour weeks. After experiencing too much stress and not being able to sleep, she decided to make a change.

Nicola went through aromatherapist training and then created her own effective pure blends of natural fragrances. Though these blends were helping her live a more positive life, she began testing them out on her friends and family to see if they would experience the same results. Nicola then launched NEOM in 2004.

For NEOM, it’s all about “the little moments.” Its team believes that you can create powerful moments to set up for a better night of sleep, less stress, more energy, and a boost in mood.

The company’s products are all-natural and fuse aromatherapy practices with pleasing scents. Though some of its concoctions might sound unique, like the blend of Lime and Black Pepper, thousands of customers have attested to their efficacy.

Operating from its headquarters in Harrogate, UK, the brand continues to develop rejuvenating products. Now, it offers a number of collections that are specifically formulated to encourage sleep, lessen stress, and promote relaxation.

Now that you know some more about how the brand got started, this NEOM diffuser review will move on to its pros and cons:


  • Offers a wide range of fragrance products, including candles, diffusers, body care, and more
  • A variety of scents that are specifically curated to help your sleep, relax, or de-stress
  • Ethically sourced
  • Not tested on animals
  • Made in Britain
  • Does not contain harsh chemicals, colors, Paraffin, or Mineral Wax
  • 100% natural fragrances
  • Found in many stores around the world
  • Thousands of positive customers reviews that report delightful scents that travel candles throughout their house
  • Free shipping
  • Ships internationally
  • Free 90 day returns


  • Some customers report too-light scents and too much packaging
NEOM Diffuser Review

NEOM is on a mission to help you live a more relaxing, calm, and stress-free life. The brand’s products feature unique combinations of natural fragrances to help improve your overall well-being.

Whether you’re looking to de-stress, increase your joy, or improve your sleep, its selection of diffusers, candles, fragrances, and bath products, featured next in this NEOM diffuser review, can help.

NEOM Wellbeing Pod Essential Oil Diffuser Review

The Wellbeing Pod Essential Oil Diffuser scents your home with expertly-crafted NEOM essential oils. Plus, it looks beautiful. Its elegant design features a subtle ceramic texture and a simple natural brown stripe at its base to contrast its white color. Fitted with an LED light, this diffuser gives off a faint glow as it humidifies your home.

This NEOM diffuser pod allows you to turn on just the mister, just the light, or both. Plus, it offers 1, 2, and 3-hour timers, so you can diffuse scents like the Perfect Night’s Sleep Essential Oil Blend before bedtime without worrying about manually turning it off.

Measuring 3.5” x 5.5”, the Wellbeing Pod Essential Oil Diffuser is available for $100. Note: the NEOM diffuser oils are sold separately.

NEOM Candles Review

NEOM offers dozens of candles that are uniquely scented to encourage you to relax, sleep, and de-stress. Each candle is hand-poured, includes all-natural wax, and features notes like Lavender, Moroccan Blush Rose, Lime, and Jasmine.

Next in this NEOM diffuser review, we’ll cover the brand’s best-selling candles. Offered in 1-3 wick options, each one provides 20-50 hours of burn time.

NEOM Real Luxury Scented Candle (1 Wick) Review

According to the American Institute of Stress, 77% of Americans report stress that impacts their physical health, while 73% report stress that affects their mental health. With stress comes a slew of negative effects, but the demands of this modern world don’t always allow for us to slow down.

NEOM developed the Real Luxury Scented Candle (1 Wick) to enhance your downtime and encourage a peaceful environment. Featuring soothing scents of Brazilian Rosewood, Lavender, and Jasmine, this candle embodies spa-like tranquility as you soak in the tub or meditate in your bedroom.

Offering 35 hours of relaxation, take care of yourself with the Real Luxure Scented Candle (1 Wick) for $37.

NEOM Complete Bliss Scented Candle (1 Wick) Review

Making the time to unwind and relax is extremely important to your overall level of happiness, especially if you have a packed schedule. Little things like meditation, taking a bath, or sitting in silence for just 5-10 minutes a day prove to reduce stress levels and increase joy.

The Complete Bliss Scented Candle (1 Wick) was designed to accompany these practices. Featuring surprisingly complementary notes of Moroccan Blush Rose, Lime, and Black Pepper, along with 14 other NEOM oils, it will elevate your relaxation experience.

This candle offers 35 hours of burn time and can be added to your wellness regimen for $37.

NEOM Perfect Night’s Sleep Scented Candle (3 Wick) Review

Why does stress always dig its ugly claws into us when we are trying to sleep? If you’ve ever been stuck in the cycle of checking your clock and calculating how many more hours of sleep you can get if you finally fall asleep now (over and over again), maybe it’s time to try something new.

NEOM’s Perfect Night’s Sleep Scented Candle (3 Wick) is powered by 19 essential oils to naturally encourage your body and brain to sleep. Scented with English Lavender, Jasmine, and Basil, this candle calms your mind and prepares you for a peaceful night.

In a study performed by the brand, 88% of users reported more restful nights after trying NEOM’s suggested nighttime routine, which includes this candle. Offering 50 hours of burn time, you can get the Perfect Night’s Sleep Scented Candle (3 Wick) for $53.

If you have a friend that struggles with resting, this candle is also available in a NEOM gift set.

NEOM Bedtime Hero Scented Candle (3 Wick) Review

Evoke memories of late-night campfires and morning teas at your cabin with the Bedtime Hero Scented Candle (3 Wick). We all have different fragrance preferences, and this candle is an alternative to the more traditional sleepytime scents found in the Perfect Night’s Sleep Candle.

For those of us who feel more at peace out in nature, this woodsy candle provides a blend of Chamomile, Spicy Ylang Ylang, and Smoky Cedar Wood. With up to 50 hours of burn time, this candle helps get your mind in the right place to drift off easily.

A good night’s sleep starts with the right environment, so be good to yourself, dim the lights, and swap your phone for a book. The Bedtime Hero Scented Candle (3 Wick) is available for $53.

NEOM Real Luxury Scented Candle (3 Wick) Review 

Let the relaxing aromas of Lavender and Jasmine inspire you to slow down and breathe. Nowadays, people are busier than ever. But not giving your mind, body, and soul time to recharge will only lead to burnout.

The award-winning Real Luxury Scented Candle (3 Wick) includes 24 pure essential oils like Jasmine and Lavender for a spa-like experience. In a test performed by the company, 95% of users reported feeling calmer after lighting this candle and incorporating the other products in the Scent to De-Stress collection into their routines.

Offering 50 hours of burn time, take a moment to yourself with the Real Luxury Scented Candle (3 Wick) for $65.

NEOM Perfect Night’s Sleep Face Oil Review

Though we’ve been focusing on improving our mood through scent so far in this NEOM diffuser review, nourishing your skin can also be an incredibly relaxing experience. Add the Perfect Night’s Sleep Face Oil into your skincare routine to treat your body to some TLC.

This oil absorbs into the skin fast and is lightweight for a non-greasy, hydrated feeling. Full of antioxidants, omega complexes, and vitamin-rich oils, this award-winning product nourishes the skin overnight for a more smooth, radiant, and glowing complexion upon waking.

Treat your skin to the Perfect Night’s Sleep Face Oil for $48.

NEOM Burst of Energy On The Go Mist Review

Between our hectic lives, stress, and responsibilities, we don’t always have the energy we need to get things done. Nevertheless, those things still need to get done. If you don’t do them, who will?

The travel-friendly Burst of Energy On The Go Mist is made from 17 energizing and uplifting essential oils to get your brain in the right space. Whether or not you believe in the healing power of fragrance, this mist’s delightful Grapefruit and Lemon scent is sure to put a smile on your face.

Tuck this energy mist into your purse for a busy afternoon running errands or keep it on your desk to use before a big presentation.

Refresh your sense with the Burst of Energy On The Go Mist for $8 (0.17 fl oz). If your body and mind need some extra TLC, massage on the NEOM magnesium body butter for a quick pick-me-up.

NEOM Ylang Ylang, Vetivert & Tonka Bean Natural Wellbeing Fragrance Review

If you’re someone who has struggled with anxiety, then you know that it can come on at any time. Scents have the wonderful power of transforming our moods, and the right combination of natural fragrances can encourage our minds to let go of stress and calm our anxiety.

Keep the Ylang Ylang, Vetivert & Tonka Bean Natural Wellbeing Fragrance close by for when you need a pick-me-up. Giving 470 spritzes, this fragrance is warm and sweet, featuring both floral and earthy notes for natural rejuvenation.

Uplift your senses with the Ylang Ylang, Vetivert & Tonka Bean Natural Wellbeing Fragrance for $48 (1 fl oz).

NEOM Perfect Night’s Sleep Bath Foam Review

Create a luxurious bedtime ritual with the Perfect Night’s Sleep Bath Foam. The calming hot water, relaxing Lavender scent, and milky foam result in the ideal recipe for a restful night.

After pouring a capful of this formula into your bath, your mind and body will experience the healing properties of 19 different essential oils. Put your favorite meditation app on as you let the day’s worries melt away.

This product is infused with Marshmallow, Aloe Leaf, and Coconut and Almond oils to soothe and nurture your skin. Meanwhile, calming notes of Lavender inspire your mind to get ready to sleep. For additional relaxation, try the NEOM Sleep Spray.

Add this soothing bath foam to your nighttime routine for $31 (6.76 fl oz).

NEOM Reviews: What Do Customers Think?

NEOM Diffuser Review

Though its products look invigorating, this NEOM diffuser review combed the web to see what customers really thought about the brand and its products. Ahead, you’ll find customer testimonials sourced from the company’s website, John Lewis, and Amazon, that provide personal insight on what some of its bestsellers are like. Hint: it’s mostly positive!

On the company’s website, each top-selling product has garnered dozens to hundreds of reviews. Overall, shoppers report loving each scent and diffuser, with most products earning 4.7/5 stars or higher:

  • Real Luxury Scented Candle (3 Wick): 4.8/5 stars from 227 ratings
  • Perfect Night’s Sleep Candle (3 Wick): 4.8/5 stars from 121 ratings
  • Perfect Night’s Sleep Pillow Mist: 4.8/5 stars from 338 ratings
  • Wellbeing Pod Essential Oil Diffuser: 4.7/5 stars from 266 ratings
  • Clean & Happy Hand Sanitiser Gel: 4.8/5 stars from 138 ratings
  • Perfect Night’s Sleep Face Oil: 4.9/5 stars from 144 ratings
  • Happiness Scented Candle (3 Wick): 4.7/5 stars from 207 ratings

Digging deeper into one of NEOM’s most loved products, the Perfect Night’s Sleep Candle is recommended by customers for its relaxing scent. One user says that this luxury candle is worth the price: “The clean burn, the amazing throw and what I think is good value for money are all amazing but the scent is just unmatched.

Meanwhile, on home goods retail website John Lewis, hundreds of customers collectively give NEOM’s products an average of 4.8/5 stars. On this website, reviewers particularly love the Wellbeing Pod Essential Oil Diffuser, which was awarded 4.6/5 stars by 57 ratings.

Overall, users are very satisfied with the calming nature of the NEOM pod diffuser, as well as its appearance and efficacy. One reviewer reports that this machine is “so easy to use and clean,” while another has found multiple uses for it throughout the day:

Happy smell all day – great de stressor during zoom meeting and calm sleepy smell at night. Best Buy of 2020.

On Trustpilot, NEOM is rated 4.8 stars from nearly 6k testimonials. In the 91% of reviews that rate the brand as “excellent,” customers most often rave about the diffuser and the “beautifully packaged candles.”

One reviewer argues that the brand’s products make delightful gifts: “Absolutely fabulous products. Bought a diffuser and some oils. Easy to use, effective and the packaging itself is exquisite. A perfect gift not only for Christmas, but for anytime… I would highly recommend.

On the other hand, one happy customer has enjoyed all of the NEOM products they have tried: “I just adore Neom products as they all smell gorgeous, all their fragrances are fresh and relaxing as they drift throughout the house.

We had a hard time finding negative NEOM diffuser reviews. A handful of customers were unhappy with the company’s customer service and delivery times. One reviewer on Trustpilot failed to receive a product she ordered: “After loving their products, today I’m really disappointed at the service. Waited longer than usual for a product which is understandable in current times…I’m astonished by the packaging I had to go through to find the candle that wasn’t there.

Meanwhile, on the brand’s website, we dug deep to find a customer that was unhappy with how fragrant the Perfect Night’s Sleep Candle is: “Purchased the 3 wick Sleep candle and although it held a slight fragrance when unlit. Once lit there was absolutely no throw of fragrance whatsoever.

While we take negative testimonials seriously, it is important to note that such reviews were exceptionally rare. For example, on Trustpilot, “bad” and “poor” ratings only account for 3% of the total reviews. Overall, customers are extremely happy with the exquisite design of each product, the packaging, delightful fragrances, and long-lasting scents.

Is NEOM Worth It?

NEOM Diffuser Review

NEOM products are specifically formulated to improve your overall well-being. Its unique blends of natural fragrances help users to de-stress, relax, and improve their moods. These goals are definitely ones that we can get behind. Based on the thousands of positive testimonials, we think this brand holds true to its mission.

Its ingredients are ethically sourced and do not include any harsh chemicals, synthetic colors, or toxic waxes. The brand does no animal testing whatsoever, and customers seem to really value what this company has to offer.

In terms of price, NEOM’s candles, diffusers, and other scent-focused products are on the pricier side, but similar to other luxury brands. Fortunately, we found hundreds of reviews that report that the brand’s products are worth the cost. So, you can breathe a sigh of relief. Plus, the company offers free shipping options, free returns, and generous promotions that help its customers save.

If you believe that the power of specially-curated scents can naturally boost your mood and want to evoke a more relaxing environment in your home, this NEOM diffuser review thinks the brand’s products are worth the buy.

NEOM Promotions & Discounts 

NEOM Diffuser Review

We found the following NEOM sales, promotions, and discounts available on the company’s website:

  • Sign up for its e-newsletter to get a NEOM discount code for 10% off your first order
  • Free shipping
  • Loyalty rewards: Earn 5 points for every $1 spent. Redeem 100 points for $1 to use on your next order
  • Refer a friend and you’ll both get 20% off your order

Where to Buy NEOM

NEOM Diffuser Review

For the best selection of products, you can shop directly from NEOMOrganics.com or from one of the NEOM retail locations in London, Surrey, Wimbledon Village, Leeds, and Kildare Village, Ireland.

You can also find its products in department stores, independent stockists, hotels, and spas. A few retail locations in the UK & US include John Lewis, Selfridges, SpaceNK, QVC, and Nordstrom.


NEOM Diffuser Review

Are NEOM diffusers safe for dogs? 

Dogs can have negative reactions to certain ingredients, even natural ones. This NEOM diffuser review notes that if you do have a pet, you may want to leave a door or window open so if your pet doesn’t react well to the fragrance, they can get out of the room easily.

Can you use any oils in NEOM diffuser?

NEOM has not tested out if other essential oil blends work well in its Wellbeing Pod. Certain oils can actually damage the unit, such as Citronella. The brand recommends using only NEOM oils with your diffuser.

How does NEOM diffuser work? 

The NEOM electric diffuser creates high frequency vibrations that break down water and oil into tiny particles, diffusing the fragrance into the air around your home. After adding a couple drops of your desired oil to the water, simply plug the unit in and press the light and/or mist button.

How long do NEOM diffusers last? 

When the Wellbeing Pod is filled up th do maximum fill line, it will last for six continuous hours before it shuts off automatically.

What is NEOM’s Shipping Policy?

NEOM offers shipping to the UK and International locations. See below for shipping options, times, and prices.

For delivery within 3-6 business days:

  • US: Free shipping on all orders
  • UK: free for orders of $50+, otherwise $4
  • Ireland: free for orders of $60+, otherwise $7
  • Europe: free for orders of $60+, otherwise  $13
  • Other international locations: free for orders of $190+, otherwise $35

What is NEOM’s Return Policy?

NEOM currently accepts returns up to 90 days from your purchase date. Returns are free. If you ordered a set, you will need to return all items that came with your order to be eligible for a refund. To start a UK return, you’ll need to follow these steps:

  1. Head to the Returns Page on the brand’s site
  2. Select a reason for your return
  3. Pack up you items, and attach the prepaid return label to the outside of the of package
  4. Drop the return to your local post office

To make an international return:

  1. fill out the return form, as well as the returns commercial invoice that was included with your order
  2. Tuck both into the clear pouch on the outside of the box your order came in
  3. Attach the returns label to the outside of the package as well
  4. Drop it off at your local UPS facility

How to Contact NEOM

If you have any questions after reading this NEOM diffuser review, you can send the brand a note using the Contact Form on its website.

Not sold on NEOM? Check out Vitruvi a premium essential oil and diffuser brand that we also recommend.

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