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About Nisbets
In the realm of catering, quality, safety, and consistency are hard to beat. Nisbets helps you deliver with its massive inventory of catering supplies. Offering more than 30k different pieces of equipment, tools, and more, the almost 40-year-old brand has become a go-to for new and seasoned chefs.
If you’re thinking that such a successful brand would draw attention, it has. Nisbets was ranked one of the Top 1,000 Inspiring Companies by the London Stock Exchange and rated third overall in the top 50 companies for customer service. With a social community of 10k followers, it has served over 500k customers around the globe.
Ready to find out more? We’ve got a ton to unpack in my Nisbets review, so let’s get to it. A bit of brand background is up first, then we’ll dive into bestsellers, feedback, FAQ, and more.
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Overview of Nisbets
The year was 1983 and Andrew Nisbet just launched his namesake business. Selling knives, clothing, and textbooks to catering students, the business made a name for itself as an affordable place to shop for reliable supplies.
While Nisbets is almost 40 years old, it’s experienced some serious growth over the years. Today, it sells to more than 100 countries around the world, and its inventory has expanded to include much more than basic supplies.
You’ll come to know precisely what they offer in just a few scrolls of my Nisbets review. Let’s take a look at the highlights first.
Highlights
- Online store for catering equipment & supplies
- 30,000+ products
- Same-day dispatch
- Price-match promise
- Ethical trading
- Offering rentals with SilverChef
- Operations in AUS & UK
- Many products available for free delivery
Think of Nisbets as your one-stop shop for all catering supplies. You’ll be able to find aprons and chef jackets as well as tableware and barware in the same place, not to mention commercial kitchen equipment and cleaning products.
I’d be here all day if I walked you through everything the brand offers, so for the sake of time in my Nisbets review, I’ll stick to a handful of the brand’s top-selling supplies.
Nisbets Supplies Review
Whether you run a small catering company or a large restaurant kitchen, having the right supplies is essential to safe, efficient service. The details on Nisbets’ best-selling kitchen supplies are up next.
Nisbets Vogue Dishwasher Rack Review
To effectively clean your plates, they’ll need to be standing, not stacked. The Vogue Dishwasher Rack makes that happen, helping you to neatly line your large collection of dirty plates in one 500mm x 500mm box.
Not only does the rack help you clean your dishes efficiently, but it helps keep them safe and dry quicker too. Easy to hold, maneuver, and carry, this sturdy polypropylene rack is essential for busy kitchens. Get it for $16.
Nisbets Essentials Powder-Free TPE Gloves Blue Review
When you’re in the kitchen, safety always comes first. Gloves are an important part of cooking for large numbers, and these professional-quality gloves can help.
The Essentials Powder-Free TPE Gloves Blue come in a box of 200 and are made from thermoplastic elastomer so that they’re super stretchy. This means they’ll tear less so you’ll waste less! Grab a box in sizes S-XL starting at $4.
Nisbets Olympia Menu Holder Acrylic A5 Review
Your menu is where your money’s at, so it pays off to have a professional-looking holder to display it in.
The Olympia Menu Holder Acrylic A5 is an easy choice, allowing you to insert a double-sided menu so that your patrons can read the front and the back clearly.
It’s a simple, freestanding design, but it can make a big impact on your business. Durable and long-lasting, this 215mm x 150mm x 83mm holder is $6.
Nisbets Turbofan by Moffat Electric Convection Oven E22M3 Review
Just getting your business started? An oven is probably going to be your most useful tool. The Turbofan by Moffat Electric Convection Oven E22M3 is compact and efficient, measuring 610 mm across and a roomy 608 mm deep.
With its low-velocity fan and deceptively large capacity, you can cook up to three trays of hors d’oeuvres or three different pizzas at the same time.
Ranging from 50°C to 260°C, the oven has a safe-touch vented drop-down door and a stay-cool handle for safety. Start your business right with this essential oven for $1,290.
Who Is Nisbets For?
Nisbets offers a wide selection of catering supplies ideal for businesses big and small, from cleaning supplies to cooking appliances. They have wholesale prices, so you’ll likely find what you need for less.
Nisbets Reviews: What Do Customers Think?
Feedback is an essential part of getting to know a brand, so much so that I’ve dedicated an entire section of my Nisbets review to customer ratings and comments. First, let’s check out a few from the official website:
- Vogue Dishwasher Rack: 4.7/5 stars, 25 reviews
- Powder Free TPE Gloves Blue: 3.8/5 stars, 12 reviews
- Olympia Menu Holder Acrylic A5: 4.5/5 stars, 38 reviews
- Turbofan by Moffat Electric Convection Oven: 5/5 stars, 1 review
For the Olympia Menu Holder Acrylic A5, one customer wrote this in their Nisbets review: “Easy and efficient transaction. Product was what we wanted and received in record time as per their commitment on the website.”
Another simply said: “Great quality and we love what we use.” It’s an acrylic menu holder, so only so much can go wrong with it, but still, customers seem to really like what they get from Nisbets and say their orders arrived on time.
For a little more depth, I hit up ProductReview.com.au. Here’s one Nisbets reviewer wrote:
“I didn’t expect the order to come fast based on all my online shopping experience these days during Covid, but Nisbets amazed me. They dispatched my order the next day after my payment and I received it the following day. They made my home party fantastic with the new plates and I’m so grateful.”
The same Nisbets review continued about the quality of the plates, revealing that it was “absolutely far beyond my expectations given the price.” This kind of feedback seems common for the brand, with many shoppers choosing them because of their selection, quality, and price. Let’s see if the same kind of comments holds up elsewhere.
The last source I looked at for feedback is Feefo. The site showed a 4.5-star score after 2.3k Nisbets reviews. The comments here were short and sweet: “Efficient and speedy service.”
Another shopper said: “Excellent service as always, easy to place my order…great value for money.”
Feedback wasn’t tip-top across every review site I looked at, but there did still appear to be thousands of shoppers who expressed gratitude towards the brand’s prices, quality, and selection.
Is Nisbets Legit?
While digging into feedback for my Nisbets review, the only concerning thing that caught my eye was some complaints about delayed shipments.
There’s no doubt that Nisbets is legit, it’s an incredibly popular catering supply company, but there may be some hiccups with shipping here and there, as with many online businesses today.
Is Nisbets Worth It?
If you’re in search of catering supplies and want to get them all in one place, I recommend checking out Nisbets. With next-day dispatch and some serious deals, they make getting what you need quick and affordable.
Nisbets Promotions & Discounts
If you’re a fan of saving money, then you’ve come to the right place. While scoping out its website, I found a ton of ways the brand helps you save:
- Choose 1 of 3 Promotion by using the code SAVEMORE at checkout
- Save $13 when you spend $126
- Save $31 when you spend $252
- Save $57 when you spend $377
For year-round deals, browse the Clearance and special offers section. There are a ton of different discounts and offers for just about every type of product the brand offers.
Where to Buy Nisbets
To shop the brand’s collection of catering supplies, head over to Nisbets.com.au. Alternatively, pop into one of its 32 stores in the UK or 7 in Australia. Use the store locator tool to find one near you.
FAQ
Who owns Nisbets?
Nisbets is a part of Key West Holdings Limited, owned by Andrew Nisbet and his family.
Does Nisbets ship internationally?
Nisbets is available to those in the UK as well. For the UK store, head to nisbets.co.uk to shop.
What is Nisbets’s Shipping Policy?
This section of my Nisbets review is all about the brand’s shipping policy for its Australian operation. You’ll find all details for the policy below:
- If you order before noon, Monday to Friday, your order will be shipped out the same day.
- Orders under $94 will have an $8 shipping fee, orders over that amount are shipped for free.
- Standard delivery takes 1-2 business days.
- Nisbets offers a small item satchel rate in some areas.
- Freight delivery is available for larger items at competitive prices.
What is Nisbets’s Return Policy?
If you need to return anything from Nisbets, you have 30 days to start the process. The brand makes it pretty easy to do and you’ll have your money back in three steps:
- Call or email Nisbets and let them know you’d like a return or exchange.
- Send your items back to their office in Australia.
- They will refund your money or offer an exchange.
All Nisbets products come with a one-year warranty on their parts and labor. Some items have longer warranties which will be noted in their product descriptions or user manual.
To make a warranty claim, you’ll need to follow the same steps as above, but you may need to submit pictures.
How to Contact Nisbets
You’ve reached the end of my Nisbets review. Now what? If you still have questions, you can get in touch with the brand by calling 1300-225-960 or emailing [email protected].
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