Reviews

Saison Review

About Saison

Saison Review

Saison is one of Australia’s leading fragrance and lifestyle retailers. The company supplies bath and body products from a ton of different brands. They’ve got something for everybody, offering customers perfume, body wash, hair care products, homewares, and everything in between.

Saison’s selection appeals to a lot of people, so it’s no surprise that they’ve built a significant online presence, with 13.1k Instagram followers and 14.5k more on Facebook. Customers can’t get enough of their products, trusting their curated selection. 

Are you shopping around for some new beauty products? With this Saison review I can help you out. Join me as I look at the brand’s background, their best-sellers, some customer feedback, company policies, and more so you can decide if they’re worth buying.

Overview of Saison

Saison Review

Saison was founded in 2004 by Jason Duke, offering “niche fragrance, bath & body, and lifestyle” products from different brands. Since launching, the retailer has aimed to represent unique brands from around the world that inspire and nurture.

Saison has always wanted to give consumers high-quality items with distinct styles. So, they select luxury products and brands based on their aesthetics, the ingredients they use, and their global reputation.

Backing up their commitment to inspiration, they also publish a blog that discusses different topics, including fragrances, new brand introductions, famous perfumers, and more.

Now, I’m going to kick off this Saison review with some highlights:

Highlights

Saison Review
  • Distributes different luxury fragrances, bath and body products, lifestyle items, and more
  • One-stop-shop to pamper you and your home
  • One of the leading lifestyle retailers in Australia and New Zealand
  • Online blog covers many topics
  • Free shipping with an order minimum in Australia
  • Financing options are available

Finding unique items can make you and your home look and feel good. Saison has a vast collection of candles, home, and beauty products that can liven up your space and your face. So, keep reading this Saison review to learn more about their most popular items.

Saison Review

Saison’s most-wanted products range from makeup to laundry detergent. And everything in between. So, let’s discuss a few of them to get an idea of what it’s all about. 

Saison Voluspa Forbidden Fig 250hr Hearth Candle Review

Saison Review
Saison Voluspa Forbidden Fig 250hr Hearth Candle

There’s nothing like lighting a candle after a long workday. The Voluspa Forbidden Fig 250hr Hearth Candle offers whiffs of fig, musk, and roses to deliver me of a fall cabin getaway that I won’t want to leave. 

Voluspa was established in 1999 and has always created home fragrance products using sustainable ingredients. This candle is a coconut wax blend with 100% natural wicks. It’ll also burn for about 250 hours, as the name suggests, so all of your wind-down sessions can feature this aromatic candle for a long time.

The Voluspa Forbidden Fig 250hr Hearth Candle will cost $332 to add to your cart. 

Saison Fragonard Vrai Eye Contour Creme Review

Saison Review
Saison Fragonard Vrai Eye Contour Creme

The Fragonard Vrai Eye Contour Creme is the ultimate skincare and makeup duo. Adding this eye cream to your routine gives you some extra TLC at the end of the day. Plus, with nourishing ingredients, your skincare routine will leave you feeling like every day is a spa day. 

This cream contains argan oil, shea butter, caffeine, and a by-product of vitamin E. So, it’s safe to say that your skin will be thanking you.

Shea butter is an emollient, meaning it helps trap moisture and has anti-aging properties. Alongside caffeine, and other moisturizing components, this cream can de-puff, lighten, and soften the skin under your eyes. 

The Fragonard Vrai Eye Contour Creme will run you about $42

Saison The Laundress + Le Labo Santal 33 Signature Detergent Review 

 Saison  Review 
Saison The Laundress + Le Labo Santal 33 Signature Detergent

Last up in this Saison review is The Laundress + Le Labo Santal 33 Signature Detergent. The non-toxic laundry soap company paired up with a perfumery to create a fragrant and luxurious detergent for clothes. It has notes of sandalwood, cedar, iris, and more to create a nose-pleasing unisex scent. 

This detergent is highly concentrated and lasts for up to 32 washes. It’s also petroleum and phosphate-free and doesn’t contain any artificial colors. As a bonus, it’s cruelty-free and vegan, so your next load of laundry can be stink and guilt-free. 

The Laundress + Le Labo Santal 33 Signature Detergent costs $52.

Who Is Saison For? 

Saison Review

Saison is for any adult looking for new home items, beauty products, or signature scents. The store has a wide range of items available, but they come at luxury prices that might not be as accessible to younger customers. If so, you could opt into the financing options with AfterPay for that product you really want. 

Saison Reviews: What Do Customers Think?

Saison Review

Of course, I can’t finish this Saison review without looking at some customer ratings. I searched the internet for testimonials and customer service experiences but came up a bit short. I only found feedback on the retailer’s Facebook page. 

I did find a few critical comments, but will discuss that later. Saison has 4.5/5 stars on the social media site from 17 reviews, and the reception is pretty positive. 

One customer wrote: “Have been purchasing from Saison for about 5 years. I absolutely love how quickly they ship the products, and they arrive. The stock is amazing and well worth the money.”

Another happy customer said: “I cannot recommend Saison highly enough! I ordered a hard-to-find perfume on Monday, and it arrived on Wednesday morning in a regional area with some beautiful free samples included. Thank you so much!”

From what I can tell, this brand attracts many loyal customers. Other positive reviews note high-quality luxury brands, good customer service, and lovely fragrances. These consumers just can’t get enough.  

Another reviewer said: “Have been ordering from Saison since 2015 and have always been happy with the products. Wonderful scents and quality products! The packaging is always very professional, and the delivery is prompt! Plus, I love the surprises each time when I get the samples in the box!”

As mentioned earlier in this Saison review, I did find a couple of critical comments. Two reviewers had problems with unresponsive customer service and quality issues. Unfortunately, they haven’t received responses yet, but the company is active on their social media page. 

Is Saison Legit?

Saison Review

The reviews for Saison didn’t pose any significant red flags, but it’s hard to gauge what the service is like when there’s a relatively small number of ratings.

That being said, most of them are positive, so it’s safe to assume that Saison is a legit and safe platform to shop from! 

Is Saison Worth It?

Saison Review

Who says building a home and adding to your perfume collection isn’t luxurious? Saison offers high-quality products with excellent ingredients that can make you and your home unique and glamorous. 

Based on this Saison review, I think the retailer is worth checking out if you have the means. They offer renowned brands with strong values, especially when looking at our featured products. As I said, they are on the expensive side but financing options and other deals are available.

Saison Promotions & Discounts 

Saison Review

Did someone say you can get a deal on some luxury items? Sign us up. Literally! You can sign up to receive Saison newsletters to get $10 off your first order. In addition, every package comes with a bundle of free samples

Where to Buy Saison

Saison Review

Did any products in this Saison review catch your eye? You can browse the official website at saison.com.au.

FAQ

Saison Review

Who owns Saison?

Jason Duke is the owner and founder of Saison. 

Does Saison ship internationally?

Unfortunately, Saison only ships to Australian addresses. I’ll get into more detail in the following section. 

What is Saison’s Shipping Policy?

Saison offers free shipping in Australia for orders over $70. If you don’t meet the minimum, the flat standard rate is $7. They also provide StarTrack Express shipping for a $10 flat rate. Arrival times vary depending on where you’re located, and all orders ship from Melbourne, Victoria. 

Here are the estimated delivery times: 

  • Australia Post eParcel
    • Metro: 2-3 business days 
    • Regional: 4-6 business days 
    • Remote: 7-10 business days 
  • StarTrack Express
    • Metro: 1-3 business days
    • Regional: 2-5 business days 
    • Remote: 3-5 business days

Saison notes that there may be delays due to the pandemic. At the time of writing, the store’s orders are being shipped between 1-3 business days

What is Saison’s Return Policy?

If your order is defective, incorrect, or damaged, you can contact Saison’s customer service team within 5 days of receiving it. Ensure all contact details, invoices, and pictures of the item(s) are included in your email. 

Once your return is approved, you have 14 days to send it to the company. Your item(s) must be in the original packaging along with the invoice. In addition, they recommend using a trackable service as they are not responsible for lost items. 

How to Contact Saison

Saison Review

If you have any questions beyond this Saison review, you can contact the customer service team via the following methods: 

  • Phone: (03) 9017 3818
  • Email: [email protected]
  • Contact Form: Here
  • Mail: PO Box 7074, Richmond, VIC 3121 Australia

Their customer service team is available during the week from 9:00 am to 5:00 pm AEST.


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