The M Jewelers Review

About The M Jewelers

The M Jewelers Review

When the latest “It” girl takes a liking to something in fashion, the world takes note. Bella Hadid is that young lady, and her love of The M Jewelers‘ custom and personalized accessories is not going unnoticed. The jewelry is available for both men and women and is the brainchild of ex-rocker Mark Shami

Opting to forgo traditional advertising, The M Jewelers threw all their money into Instagram advertising and influencer gifting and now boasts 1.2 million followers on Instagram. They are regularly covered in media like Vogue, Forbes, Style Democracy, Esquire, and more. 

In this The M Jewelers review, I’m going to take an in-depth look at this popular brand of stunning jewelry to see if they are worth the hype.

Overview of The M Jewelers

The M Jewelers Review

Ex-rocker Mark Shami doesn’t just know music. He has a family history in jewelry and would often help make custom jewelry as a kid. He acquired a love for jewelry, and this passion eventually overtook his love of music. In 2013, he started setting up a strategy for an online custom jewelry shopping experience.

In 2014, he launched The M Jewelers with a focus on creating custom jewelry that is good quality, very fashionable, and affordable. Soon after, his friend Anthony Frisina wanted to get in on the action and invested some money into the business to become a partner. The two men took that money and invested it in Instagram advertising and gifting for influencers.

The strategy worked, and this New York-based company is now the largest online personalized jewelry company in the world. Young celebrities, especially those who like mixing athleticwear with jewelry, are loving this brand, including both Hadid sisters, Kylie Jenner and Billie Eilish

The M Jewelers now have three locations: a flagship store, a boutique in New York, and a boutique in LA. They have lines for men and women, and this brand collaborates with celebrities and organizations like MLB, Alexander Roth, and the Villarroel sisters.

To make affordable options, The M Jewelers create their products in vermeil and sterling silver metal. Vermeil is color-coated sterling silver. For those able to spend more, 14K gold options are available. All are handcrafted. Whether in fashion or not, gold or silver, this custom jewelry makes a statement and looks great.

Before we check out some of this popular company’s jewelry in this The M Jewelers review, I would like to check out some of the things that make this brand special.


The M Jewelers Review
  • Affordable, stunning custom jewelry
  • Handmade and customized pieces
  • Made in the USA
  • Collaborations with celebrities/organizations
  • Financing with afterpay
  • Great selection of metals like vermeil, sterling silver, and 14K gold

The M Jewelers Review

The M Jewelers make a wide array of jewelry and accessories, from customized cell phone cases to initialed waist chains. Their most popular remains the custom jewelry for both men and women. My The M Jewelers review will take a look at four of their bestselling and eye-catching rings and necklaces for women.

The M Jewelers The Nameplate Necklace Review

The M Jewelers Review

Nameplate necklaces have a long history, starting in the 70s and 80s, with Hip Hop adopting the look from New York pimps. By the late 80s and the 90s, they became popular with young Black and Latino women as a positive racial image and a way to proudly display your non-Anglo name.

Today’s incarnation of these necklaces is popular with all ladies and is a great gift when looking for a personal touch. The Nameplate Necklace from The M Jewelers is a part of their core collection. It is offered with four choices of colors and metals, including gold vermeil, rose vermeil, sterling silver, and 14K yellow gold.

With three lengths ranging from 16″ to 20″, you can find the perfect necklace for where you want to display your name. You can proudly show the world who you are with this necklace for $160 or $800 for the 14K gold option. 

The M Jewelers The Cutout Flower Heart Letter Ring Review

The M Jewelers Review

With The Cutout Flower Heart Letter Ring, you can wear your heart on your sleeve. Well, your hand anyways. Your first initial is written in a lovely script, surrounded by a heart.

This M Jewelers review feels that this shiny ring really stands out, with details that add a feminine touch, like the heart and the flower boughs on each side of the heart.

In gold and rose vermeil, as well as 14K yellow and white gold, this ring is large enough to be seen yet small enough not to be clunky or heavy. You can stack it with a small band, but it is intricate, so it is better as a solo act. The available sizes are 5 to 9, and writing this The M Jewelers review I think that it makes a great thumb ring.

What not to love with this bright heart-shaped ring for $135 for the vermeil and $725 for the gold. 

The M Jewelers The M Essential Pave Band Review

The M Jewelers Review

Another mainstay of this brand’s stunning jewelry collections is The M Essential Pave Band. This glimmering ring is a 1mm thick band of tiny clear gemstone with little metal showing to focus on the brightness of the stones. Possibly a bit small for a wedding band, but definitely ideal for stacking.

This band is available in silver and gold colors and sizes 5 to 9. You can bring a little sparkle to your hand and your life for $85.

The M Jewelers The Mini Choker Nameplate Review

The M Jewelers Review

If you are like Bella Hadid and love to stack your necklaces, The Mini Choker Nameplate is the perfect centerpiece, as it sits beautifully in the divet between your collar bones. The lettering is all caps, and no matter which metal and color you choose, it catches the light and attention.

A great accessory to brighten and augment your natural beauty, this choker has a curb chain, so it sits flat on your neck. Make sure that they remember your name for $180 for silver and vermeil, $1,000 for gold, and $1,500 for the gold and diamonds.

Who Is The M Jewelers For? 

The M Jewelers Review

After doing some nosing around this M Jewelers review found that this brand is for anyone, man or woman, looking for high-quality custom jewelry in a range of price points. If you have the money, you can opt for the gold jewelry and, if not, go for the sterling silver vermeil. Either way, you will look fabulous.

Age knows no bounds with this jewelry, although it is particularly popular with young adults, celebrity or not.

The M Jewelers Reviews: What Do Customers Think?

The M Jewelers Review

Let’s now take a look at some of The M Jewelers’ reviews from their customers to see what they think. Although there are quite a few reviews of the brand itself, there aren’t that many reviews of their products, likely because they aren’t readily available everywhere.

The ones I did find show a lot of happy customers:

  • The M Jewelers Full Iced Out Necklace: 4.3/5 stars out of 40 reviews
  • CASETiFY & The M Jewelers Cell Case: 5/5 stars out of 28 reviews
  • The M Essential Pave Band: 4.5/5 stars out of 32 reviews
  • The M Jewelers Signet Ring: 3.9/4 stars out of 17 reviews

By using alternate metals, The M Jewelers create an affordable yet just as shiny, durable, and long-lasting option with proper maintenance. Perhaps this customer on BirdEye (where the brand earns 4.1/5 stars out of 928 reviews) is taking good care as she lives in this brand. They say:

Been coming to The M for years now. All my pieces are in great condition and I never take them off.”

Whether the price is a factor or not, we all expect the same design quality. The M Jewelers are built on providing attractive, affordable options, so their meticulously handcrafted designs are the same across all metals used. Although Bella Hadid probably has gold versions of this brand, you can look just as good in vermeil and sterling silver for a lot less.

One M Jewelers review mentions the fantastic quality, Having been extremely impressed with their attention to detail, professionalism and high quality jewelry I have continued to be a long-term customer. Whether I am spending $100 or $2000, the service and quality is consistent and see for yourself you won’t be disappointed.”

One popular trend in rings is stacking, but that means the rings need to be thin enough to stack yet sparkly enough to be eye-catching. This M Jewelers review on stockist Revolve’s website is excited by her new ring. “This ring is exactly how it looks, it’s really cute, and dainty. I can’t wait to wear it!! I am playing getting a couple more just so I can stack them on a few fingers.”

It’s one thing to sell great jewelry, but when you sell online, you need to back that with good customer service for guidance and support. On that front, the brand rated 4/5 stars out of 23 ratings on Knoji, while on NiceLocal with 3.9/5 stars out of 133 The M Jewelers reviews, it is all about customer service. They explain:

“I had the BEST customer service experience with this company, and Jessica specifically. When my ring didn’t fit she was quick to help guide me through the return/exchange process. I hadn’t clarified which plating I wanted so when I got my new confirmation, I had to reach out again for assistance and she was more than happy to help resolving my problems.”

They go on to say, “Overall some of the best customer service I’ve received and will definitely be purchasing more from The M Jewelers :)”

It is worth noting that there were quite a few complaints lodged with the Better Business Bureau, most of which the brand resolved. The two main complaints were delivery times and tarnishing. With many pieces being hand- and custom-made, as well as COVID shipping delays, the company does not make promises as to how long your order might take.

While some people report record speed deliveries, others wait weeks. As for tarnishing, The M Jewelers give very detailed care instructions for all the metals that they use. Sterling silver and vermeil need extra care not to tarnish, especially if you are in a humid area or have a naturally high PH level.

For more information on the metals and their care, visit Overall, most customers are delighted with their jewelry for the price, quality, design style, and brightness, from a tiny glint to full-out sparklage or bling.

Is The M Jewelers Worth It?

The M Jewelers Review

My The M Jewelers review already addressed the issue of tarnishing and delivery, so we can now make an informed decision about whether or not this brand is worth it. Even with those issues, I can honestly say that it is definitely worth your money. It is especially great for those looking for customized quality pieces at an affordable price.

Jewelry from The M Jewelers makes for ideal gifts for someone or just for yourself. Personalized gifts tend to be cherished for a long time, especially in the form of jewelry. Whoever you get this brand for, they are bound to love the gift and feel that you care.

Whether in fashion or not, this custom jewelry makes a statement and looks great. You can choose the level of sparkle that works for you. For guys, the MLB baseball items and the manlier nameplate necklaces add bling without any blam. With proper care, your jewelry should last and keep shining.

The M Jewelers Promotions & Discounts 

The M Jewelers Review

At the time of this M Jewelers review, I found a few promotions offered to save you money. They have a sale section on the website and free standard shipping after $100 and free express shipping after $383. Besides that, there appears to be rolling, limited-time discount offers.

Where to Buy The M Jewelers

The M Jewelers Review

The best place to get The M Jewelers products is on their website at For an in-person experience, they have a store in Soho and Midtown New York, as well as LA. Their stockists include Net-A-Porter, Nordstrom, Revolve, and Urban Outfitters.


The M Jewelers Review

Who owns The M Jewelers?

CEO and Founder Mark Shami still owns The M Jewelers. It is headquartered in New York City, near the diamond and gold district.

Does The M Jewelers ship internationally?

Yes, The M Jewelers ship internationally using DHL. Delivery usually takes about 2-5 days. You are responsible for taxes and duties that may apply. 

What is The M Jewelers’ Shipping Policy?

The M Jewelers offer free First Class shipping for orders over $100 and free Priority shipping for orders over $383. Non-personalized items are usually processed the following business day.

Personalized items typically take between 8 and 12 days, but there is no guarantee. After your order ships, a confirmation email is sent with a tracking number.

  • UPS First Class Mail: 4-5 business days for $7
  • USPS Priority: 1-2 business days for $12

What is The M Jewelers’ Return Policy?

The M Jeweler does not accept returns or exchanges on personalized or discounted items. For other items, follow these directions:

  1. Email them within 7 days of delivery at [email protected] 
  2. Package your return
  3. Ship at your expense with the “signature required” option chosen
  4. Send The M Jewelers the tracking number

It can take up to 5 business days for your return to be processed after receipt and 7-10 business days to appear on your credit card or Paypal account.


44 W 47th St #22, 

New York, NY 10036

How to Contact The M Jewelers

The M Jewelers Review

If you have any questions about the brand that my The M Jewelers review didn’t answer, you can contact their customer service team from Monday to Friday, 10 am – 6 pm EST, at [email protected]

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