Caviar Food Delivery Review
Table of Contents
About Caviar Food Delivery
Whether you’ve got a craving, are in search of a new part time job, or want to make your business more accessible, Caviar is the option for you.
Operating as a food delivery platform for fine dining, the company strives to connect the dots between customers, drivers, and restaurants to create a seamless and convenient experience for everyone.
Known for its vast selection of fine dining restaurants, Caviar boasts 188k Instagram followers and 25k likes on Facebook. It has also been acquired by DoorDash, a reputable food delivery platform.
Interested in adding a few good eats to your cart? Leaf through this Caviar food delivery review. I’ll be your guide through the platform and how it works, highlights from customer testimonials, answers to important FAQs, and more, to help you decide if it’s worth the try.
Overview of Caviar Food Delivery
The Caviar food delivery platform was launched in March of 2013 in San Francisco by Jason Wang, Shawn Tsao, Vince Cao, and John Keh. With a background in finance as well as plenty of dining experiences and his own food blog, Wang believed that fine dining should be more accessible.
The platform launched with 30 restaurants, and quickly became a popular choice for meal delivery by the summer. It has since expanded to cities all over the US, ideal for users who seek delicious meals and the convenience of fast food.
After designing a platform that would make it easier for diners to order from high-end restaurants, Wang sold Caviar to DoorDash in 2020. Wang continues to operate his own restaurants, working side by side with delivery services.
Now that I’ve covered the ins and outs of the company’s origins, I’ll delve into a few of the key highlights in this Caviar food delivery review.
- Food delivery platform for fine dining restaurants
- Available in certain cities in the US
- Easy-to-use, free app
- Supports restaurants and drivers
- Decent customer service
Caviar boasts a curated list of fine dining restaurants that normally don’t offer delivery, making them more accessible and convenient. While I can commend the selection based on customer reviews and the pics shared on social media, the options vary based on location.
So, my Caviar food delivery review will focus on the platform and how it operates so you can dive straight into placing an order.
Caviar Food Delivery Review
As the name would suggest, Caviar focuses on premium restaurants and high-end food with the convenience of ordering online and having the meals delivered.
It is currently available in 20 locations in the US and users have the option to choose between delivery or pickup and can order ahead of time. Pricing depends on the store and location and delivery fees are added at checkout.
It seamlessly connects retailers, drivers, and users through an easy to use app, allowing shoppers to surf through the options and have their order dropped directly off at their door.
The Caviar app is completely free to download on the App Store or Google Play Store.
Caviar App Review
The Caviar app offers an abundance of nearby accessible and convenient options for delivery, connecting retailers, drivers, and users through an easy to use platform.
The app is the ideal way to scroll through the options, choosing your new fav restaurant or a nearby grocery store for some fresh produce in a pinch. All you have to do is add your products to the cart, enter your address, checkout, and await your goodies.
The Caviar food delivery app is completely free to download on the App Store or Google Play Store.
Caviar Driver Review
If you are on the hunt for additional income or a side hustle, becoming a Caviar driver is a convenient option. Essentially, the driver picks up and delivers the user’s order after being notified to do so via the app.
The driver is an independent contractor and is able to choose their own hours, location, and means of transportation. It’s a great way to earn money when and how you want. For more info on how it works, check out the courier agreement.
Becoming a Caviar driver is free and simple–all you have to do is submit an application, complete a sign up form, download the app and start delivering. Below, I’ll list the criteria needed to apply:
- 18 or older
- Own a smartphone or device
- Any car, scooter, or bicycle
- Driver’s license number
- Social security number (only in the United States)
- Background check
How Does Caviar Food Delivery Work?
For this Caviar food delivery review, I’ve outlined that the platform seamlessly connects the customer, driver, and the restaurant. But, how exactly does it all work? I’ll break down the details below:
- The customer browses the different restaurants and meals, selecting what they would like to order
- The customer then checks out and pays for their order through the app
- Both the delivery driver and the business are notified about the order
- The restaurant then makes and packages the order
- The driver picks up the order
- The driver delivers the order and the transaction is complete
Who Is Caviar Food Delivery For?
Caviar food delivery is designed for high-end restaurants and anyone who loves a delicious, fancy meal as well as the convenience of delivery. It’s a great option if you’ve got a craving, didn’t have time to make a reservation, or simply don’t want to make dinner.
The company offers speedy delivery as well, supporting independent drivers who are interested in making a little extra cash. It also supports small businesses and classy restaurants, helping them to establish an online customer base.
Caviar Food Delivery Reviews: What Do Customers Think?
Caviar seems like a great place to order good meals in a convenient way, but does it really live up to the hype? To find out, I sourced Caviar food delivery reviews from the App Store, the Google Play store, and g2.
On the App Store, the company is rated 4.8/5 stars out of 149,358 reviews. One customer highlights the platform’s selection of restaurants, as well as how easy the app is to use, and commends the attentive customer service.
The brand is also highly rated on the Google Play Store with 4.7/5 stars out of 17,845 votes. One customer comments on the professionalism of the drivers and the curated selection of restaurants that ensure a seamless experience:
“Highly curated selection of restaurants, unlike other apps I’ve never ever been disappointed by the quality of any place I’ve ordered from on Caviar. Also, it might just be chance, but I always feel like the drivers I get on Caviar are more professional.”
Another patron notes that the company stands out amongst the competition, writing, “Caviar is EXCEPTIONALLY great, and I continue to be impressed by them. Delivery is faster, cheaper, and better done than any other service.”
On g2, 23 reviews award the company 3.7/5 stars. One user notes that it’s great for having food delivered to the office:
“They have an excellent selection and you can order from multiple places to cater to the tastes of each meeting participant’s prefered flavor for the day resulting in a filling and appetite fulfilling meal so they can continue to focus during the meeting.”
Another patron notes that the app is user friendly, writing, “You can find anything you like and what I really like is that you can filter for certain diets which is really lovely since I suffer from gluten intolerance. The app exceeds for its simplicity of use and nice graphics/interface. Delivery times are usually quite fast and the costs are sustainable. The delivery guys have always been nice and provided great service.”
A couple of customers note frustration with receiving refunds, though it is outlined in the company’s policy that credits and refunds are distributed on a case-by-case basis.
Overall, Caviar appears to be a trustworthy service for ordering food from high-end restaurants in your area.
Is Caviar Food Delivery Legit?
If you’re on the hunt for a carefully curated selection of high-end restaurants, it’s important to ensure you’re investing in something legit.
Fortunately, Caviar boasts a vast customer following, plenty of glowing reviews, and an established social media presence. With all that in mind, it’s safe to say that Caviar is the real deal.
Is Caviar Food Delivery Worth It?
It’s no secret that good food can be pricey, so Caviar can be a little up there. That being said, the convenience of delivery and access to an abundance of high-end restaurants makes it worth checking out.
It’s also a great way to support small and enjoy a delicious meal from the comfort of your own home. Plus, it’s a nice option if you’re looking to enjoy a sentimental moment at home with loved ones or save the time it would take to cook a meal.
Caviar Food Delivery Promotions & Discounts
Looking to save on your order? Fortunately, while writing this Caviar food delivery review I searched the web for all the best deals and discounts. Here’s what I found:
- Sign up for DashPass for $0 delivery fees and lower service fees
- Get $10 off your first order using code TENONFOOD
Where to Buy Caviar Food Delivery
If you’re interested in trying out the services outlined in this Caviar food delivery review, you can find more info at trycaviar.com, or you can make an order through apps available on the App Store and the Google Play Store.
Who owns Caviar Food Delivery?
While doing my research for this Caviar food delivery review, I found that the company was acquired by DoorDash in 2020.
What is Caviar Food Delivery’s Delivery Policy?
Caviar offers different delivery times and costs depending on your location and the location you’re ordering from. For more information, enter your location into the app and add items to your cart—you’ll then be able to see the order total and ETA.
What is Caviar Food Delivery’s Refund Policy?
Caviar’s Terms of Service outlines that refunds and credits are offered based on the company’s discretion. Still, it’s important to contact the brand if you have any questions or issues with your order.
How to Contact Caviar Food Delivery
I hope you enjoyed this Caviar food delivery review! If you have any further questions about the company or how it works, you can contact them using the live chat feature or by calling 855-457-1575.
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