Reviews

Cue Health Review

About Cue Health

Cue Health Review

Working from home has shown us how much greater things can be if we can access them from home. We can order groceries to our doorsteps, meet people virtually through dating apps, and even work out without leaving our basements.

Yet in light of all these advancements comes a dearth in terms of home healthcare. Thankfully, Cue Health is looking to change that with their FDA-approved rapid at-home COVID tests.

They’re trusted by Google’s corporate heads, the MLB, and more major associations as well as earning over 21k Instagram followers.

My Cue Health review will look at how the company can keep you and your family informed as to your COVID-19 status, how their products work, and whether customers think they’re worth your time. 

Overview of Cue Health

Cue Health Review

Ayub Khattak and Clint Sever established Cue Health in San Diego, California in 2010 to simplify the diagnostic process for customers. They put their technical expertise to the test and strived to find a way to use it to the benefit of those around them.

Their developments include molecular testing devices that people can use safely from their homes, workplaces, or anywhere that isn’t the doctor’s office. This expands how many people can be covered by health care and how many people can receive the aid they require.

Cue Health really planted their flag on the map when they developed the first COVID-19 test that could be used from home, acquired over-the-counter, and was accredited by the FDA. 

It was a huge victory in terms of how people could combat the pandemic by checking their own infection status. 

Seeing as how simple their tests are and how rapidly they deliver results, it’s no wonder that they’ve become the go-to brand by some of the world’s most powerful corporations. Air Canada, NBA, WNBA, Netflix, and the U.S. Department of Health and Safety have all used Cue Health’s products.

Cue Health Review

It’s easy to admire Cue Health for how they’ve helped the world lurch back to normalcy in the wake of the pandemic, but we’re not out of the fire yet. There’s still more we can do to keep ourselves healthy, and that’s how Cue Health can come in handy. 

The next part of this Cue Health review will cover just how they can help you stay safe.

Highlights

  • Created the first FDA-approved at-home COVID test
  • Can provide 24/7 access to doctors and pediatricians
  • Multiple people can sign up under the same Cue Health membership plan
  • They are a more reliable distributor of COVD-19 tests
  • Can deliver your test results in as little as 20 minutes

Currently, Cue Health develops COVID-19 tests, an app, and liaisons between doctors, pediatricians, and clients.

Cue Health COVID Test Review

Cue Health COVID Test Review
Cue Health COVID Test

The first item I’ll include in this Cue Health review is one that I can’t stress enough about how important it is. Even now it can be difficult to obtain a rapid COVID test depending on where you live unless you want to pay through the nose – and you need that to breathe.

That’s why I’m happy the Cue Health COVID Test makes testing rapid and accessible for more people. It’s been certified by the FDA and does not require a prescription to use. 

However, you must use it alongside the Cue Health Cue Reader, which is not included with this purchase.

This product can detect SARS-CoV-2 in your body at even the smallest level. It should be able to pick up on any variants so you won’t need to fret if you’re worried you might have later strains like Omicron or Delta.

It can detect the virus even if you’re asymptomatic which, and I cannot stress this enough, is massive. 

Many people carry COVID asymptomatically and can potentially pass it on to their loved ones. It’s only when someone they know tests positive that they test themselves, but by then it may be too late.

You should receive the results of your COVID test in as little as 20 minutes. They’ll be delivered right to your phone through the Cue Health App.

The Cue Health COVID Test can be done by adults by themselves with a simple swab. Each package contains a different amount of nasal swabs.

A 3-pack of Cue Health COVID Test swabs costs $195 and a 10-pack costs $618, which is a reduction on the regular $650 price.

Cue Health Monitoring System Review

Cue Health Monitoring System Review
Cue Health Monitoring System

Now that I’ve covered the brand’s specific COVID tests, I’m going to walk through how the company’s membership plans work in the next portion of my Cue Health review.

The Cue Health Monitoring System is an all-encompassing entity that refers to how each of Cue Health’s services works in conjunction. It covers everything from self-administering tests to delivering results

I’ll be breaking down the two main membership plans so that you can learn how they differ. Before that, I wanted to tell you how they overlap. These are the features that the Cue Health Essential membership and the Cue Health Complete membership have in common.

Each plan provides a bevy of benefits for a monthly payment. Probably the biggest advantage of either plan is their ability to connect you with trusted health professionals. Doctors and pediatricians are only a fingertip away.

They’re available to speak with you around the clock seven days a week. Think about how many people – yourself included – could benefit from being able to speak with a medical professional the instant they believe their system has been compromised.

This is even better given how it plays into the company’s rapid COVID-19 tests. 24/7 unlimited access to a doctor can reduce anxiety around the virus that many people still aren’t entirely sure how to deal with. Learning that you’ve become infected can catch many people off-guard.

Thankfully, if you do test positive, you can speak with a doctor within minutes and learn what you should do to keep yourself and your loved ones safe until you recover.

You can also contact pediatricians who can refill your prescriptions and ship them to you in less time than it takes to pop a bagel into the toaster. That’s great for people who are so busy they don’t even have the spare time to blink.

A single Cue Health+ membership can cover your entire family. You can create a different profile for everyone in your immediate family. 

Not only is this useful because it means that you won’t accidentally be sharing prescriptions with your grandmother, but it ensures that more people can get the care they need.

You can also review all the necessary precautions you’ll need before you travel with a health professional. The world is re-opening more every day, which is a good thing, but it means that we need to be diligent about how that affects travel.

Cue Health’s team can help you complete all the testing you need to get onboard international and return flights to the United States.

Regardless of which plan you sign up for, you’ll receive a Cue Health Reader for $149, which is much more affordable than its retail price. Normally, it’d cost $249 to buy it outright, so you’re saving yourself quite a fair bit of money.

Both plans also grant you a 20% discount on all Cue Health COVID Tests and free shipping. Those small savings can add up in the long term.

The two plans require you to commit to a 12-month subscription when you sign up even though you’ll still be paying in monthly installments.

With the similarities out of the way, let’s examine the differences between the Cue Health Essential plan and the Cue Health Complete plan.

Cue Health Essential Review

Cue Health Essential Review
Cue Health Essential

The Cue Health Essential plan can be considered the more basic of the two subscriptions. It provides you with 10 COVID tests for every 12 months you are signed up for the program.

Sadly, these tests do not comply with the CDC’s requirements for work, school, or travel, so you’ll still have to seek those out if you wish to engage in any of those activities.

This plan usually costs $50 per month but you can sign up now and only pay $40 every month.

Cue Health Complete Review

Cue Health Complete Review
Cue Health Complete

By paying more, you can earn more with this Cue Health option. The Cue Health Complete plan is an expanded version of its contemporary.

You can receive 20 Cue Health COVID Tests during your year-long membership. You’ll get 10 when you sign up and another 10 after you’ve passed the 180-day threshold with the plan.

The main reason why you’d want to sign up for the Cue Health Complete plan is that their tests are compliant with the CDC’s regulations in regard to work, travel, and school. 

Regularly, this plan retails at $90 every month, but Cue Health is offering it at a discount of $75.

Cue Health App Review

Cue Health Complete Review
Cue Health Complete

You’ll be able to access the Cue Health App when you purchase a Cue Health Reader. The app’s main purpose is to make it easier for you to understand the results of your test.

The app is designed with a user-friendly interface that boldly displays the health information you want to know about yourself. It uses Bluetooth to speak with the Cue Health Reader and learn your results.

This app can connect with up to 6 Cue readers at once, meaning that you can use it in business or familial settings. 

Finally, the Cue Health App can give you a clear line of contact with doctors or pediatricians. Since it has all your health information in its private database, it should be easier for you to communicate with your doctors about what ailments you’re facing and what your health is really like.

How Does Cue Health Work?

Cue Health has a simple process once you understand it. It can seem esoteric at first when you look at the app, the tests, and the readers, and scratch your head about how they could possibly work together.

Essentially, Cue Health makes testing and learning your results simple. Here’s the process in a nutshell:

  1. Select one of the brand’s single-use cartridges to take a nasal swab and test for a specific health condition
  2. Insert your swap into the Cue Health Reader
  3. The Reader will send your results to the Cue Health App
  4. Follow up with a doctor or a pediatrician following the results of your test

As I said, it’s simple. There really isn’t much more to it than that, and I believe that healthcare should be that simple to understand.

Who Is Cue Health For? 

There are plenty of people who could benefit from having more healthcare in the palm of their hands. I’ve already mentioned in this Cue Health review how the company’s business model allows busy people to find ways to fit doctor’s appointments into their day.

I also want to mention that people who live far away from a doctor or pediatrician would appreciate Cue Health. 

It’s easy to forget that easy healthcare is a privilege for many people as opposed to a right. Cue Health can break down many of the physical barriers that prevent people from contacting their doctors.

They also break down barriers for people who are immunocompromised, disabled, or physically ill and cannot see doctors in person. 

Cue Health Reviews: What Do Customers Think?

It was tough to find many Cue Health reviews that were written by consumers as opposed to those written by large corporations. 

I stayed away from major publications because it’s difficult to assess whether their reviews are paid promotions. Plus, they usually don’t capture the average user’s experience.

That’s why I consulted the customer scores on the Google Play Store and the Apple App Store. Here were the scores that users left for the brand on those platforms:

  • Over 4,800 users gave Cue Health a 4.9/5 stars average score on the Apple App Store
  • Over 550 users gave Cue Health a 4.5/5 stars average score on the Google Play Store

I found common praises on both platforms. The majority of customers appreciated how the apps mitigated the need to leave the house and deal with the regular woes of a doctor’s appointment. There were no more lines, no more waiting rooms, and no more overworked nurses.

Some customers also mentioned that the brand offered free replacement tests if the test results were incorrect.

 This must be due to the fact that faulty tests are a given no matter how high their accuracy and customers were grateful that Cue Health helped people cover their losses.

This is how one user described their experience using the Cue Health app:

It’s super easy to use, only take 20 minutes to get the results, and I could send a screenshot to whoever I was going to meet that day. The ease of mind and the sense of control of my day was just amazing. Every traveler and every home should have one.

Another user said that the app accommodated their disability and they recommended it to everyone who suffered from similar impairments. 

Truly appreciate the accessibility features of this test. This is currently the only test available for someone to use who is blind so that they can independently administer and read results privately and independently

Some users on the Google Play store said that the Cue Health app had some glitches, but the company is constantly releasing updated patches to work on these problems. 

Plus, these problems weren’t consistent for all users, as one 5/5 stars Cue Health review writer said in their testimonial:

I got very good results using this kit. Did 4 tests in a row for the whole family. No glitches using the app even after the phone screen is locked. I could switch to other apps while the test was in progress.

Is Cue Health Legit?

I thought that I would find more negative Cue Health reviews, but were ultimately relieved when the majority of them glowed with praise. Besides the few critiques of the app’s functionality on the Google Play store, I can’t think of any reason to distrust this app.

Is Cue Health Worth It?

I believe that Cue Health is worth looking into if you are someone who wants to get back into the world while remaining cognizant of your responsibility to keep those around you safe.

Cue Health Promotions & Discounts 

I mentioned a few times throughout this Cue Health review that some of their products and plans are currently available for a discounted price. I’m not sure how long these promotions will last so I’d recommend that you look into them as soon as you can.

Where to Buy Cue Health

You can only purchase Cue Health’s products through their website, cuehealth.com.

FAQ

Who owns Cue Health?

ACME Capital owns the majority of Cue Health’s shares.

What is Cue Health’s Privacy Policy?

Cue Health will keep all your information private and secure. They will only distribute the information that you consent them to and will only share it with healthcare professionals.

What is Cue Health’s Refund Policy?

You can cancel your Cue Health subscription at any time, but you will not receive a refund on the payments you’ve already made. 

You must sign up for a year-long membership, but since you can pay in monthly installments then you shouldn’t get roped into buying a year’s worth of subscriptions at once.

How to Contact Cue Health

I’m going to wrap up this Cue Health review by telling you how you can contact the company if you have any questions or concerns:

  • Chat with them on their website
  • Email them at [email protected]
  • Call them at 833.CUE.TEST (833.283.8378)

Their customer service workers are available to speak from 5:00 am to 6:00 pm PT.


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