Lemonaid Health Review

About Lemonaid Health

Lemonaid Health Review

Heading to the doctor’s office can be a time-consuming, awkward, and inconvenient experience[1], but Lemonaid Health is here to make it easier. This online doctor’s office and medicine delivery service can help you with several common conditions, such as anxiety, STDs, or acne—all from the privacy of your own home.

Telehealth and telemedicine[2] have become increasingly relevant to this day and age so that people across the world can access healthcare services from the comfort of their own homes. With the inclusion of affordability and accessibility, these specialty services have the potential to mitigate the anticipated physician shortage.

This affordable healthcare company has been featured in The New York Times, Glamour, Bustle, CNBC, Tech Crunch, and NPR. Currently, it has 12k followers on Instagram and 21k on Facebook.

Can this company provide the help that you need? Stay tuned as this Lemonaid Health review takes an in-depth look at the brand and how its services work, customer reviews, FAQs, and more, to help you decide if its online health service is right for you.

Overview of Lemonaid Health

Lemonaid Health Review
San Francisco team

Going to the doctor’s office can be an incredibly stressful experience for many Americans. Whether or not you know what health issue you’re facing, the appointment can be expensive, especially for those without insurance.

Healthcare costs are a common hindrance to living a happy life. This reason is why Ian Van Every founded Lemonaid Health in 2013 with the mission of making health services more accessible[3]:

Our mission is to bring ultra low cost healthcare to everyone in America. We’re ashamed that too many people in America don’t have access to affordable care. We look out our office window and see the sad reality right there. We want to make primary care so affordable and accessible that everyone can get great care when they need it, regardless of insurance.”

Indeed, the company provides access to several necessary health services, such as STD testing, COVID-19 testing[4], and birth control subscriptions. It has a full-time team of medical professionals that the brand employs and is not a service that connects patients with doctors.

The company’s headquarters are located in California, but it has offices all over the USA. Now that you know a bit more about the brand, this Lemonaid Health review will move on to the highlights.


  • Provides low-cost healthcare for several conditions and needs, such as depression, STDs, birth control, or erectile dysfunction
  • Available in all 50 states
  • More affordable than a doctor’s office
  • Legit Script approved
  • Easy to navigate website
  • Your file is viewed in less than 24 hours
  • Prescriptions are sent on the same day and delivered to your home within 2-3 days
  • Prescriptions can be sent to your local pharmacy if preferred
  • Will only charge you the consultation fee if they can help you
  • Hundreds of positive customer reviews report discreet packaging, prompt service, and knowledgeable doctors
  • Prescription delivery is free

This online service helps you get the care you need without the hefty price tag of a doctor’s visit. Its team of medical professionals carefully evaluates each of its patients to ensure they prescribe the right medication. This Lemonaid Health review will run you through how its service works and what you can expect when you sign up.

How Does Lemonaid Health Work?

Lemonaid Health Review

Lemonaid Health is a medical service that is able to address some conditions completely online. Then, it prescribes you medication or sends you for further testing. The company ships the medications it provides, too.

As soon as you head to the company’s website, you’ll land on its cheery and easy-to-navigate[5] homepage. Customers will be prompted to select the reason for their digital visit from a list of health concerns, such as hair loss, UTIs, or high blood pressure. Or, select the “primary care video visit for something else” option.

Next, select “take the first step” or “get started” (the phrasing will depend on the reason for your appointment), and you’ll arrive on the sign up page. Here, you’ll need to enter your zip code, gender, age, and other important information before the service pairs you up with a doctor in your local area.

You will have to pay a consultation fee, which is usually $25. This fee might differ for some screenings. This amount covers your initial consultation and prescription (if applicable), but if prescribed medication, that medication will be an additional cost that you will find out once the company’s team follows up.

From there, the process for getting treatment on Lemonaid Health is really straightforward:

  1. Fill out an online questionnaire about your health history
  2. Its medical team reviews it and follows up with subsequent questions (if needed)
  3. If the company feels it’s needed, it will prescribe you medication
  4. Get your medicine delivered in 2-3 days

You can also choose to have your prescription sent to your local pharmacy. But, if you’re worried about your privacy, don’t be, as your prescription is sent in discreet packaging.

Whether you need Lemonaid Health Viagra pills, anxiety medication, or Adderall, there are many perks to using this company. It is more convenient and affordable than going to a doctor, and you don’t even need to leave your house for some services.

Plus, if you are looking for a medication that you would like to keep private, such as Lemonaid Health premature ejaculation pills, we can all appreciate the service’s discreet nature. Your medication is no one’s business but your own.

With that said, some medical conditions cannot be treated over the internet, and for that reason, Lemonaid Health is not for everyone. The company lists the conditions it’s able to treat on its website.

In some cases, for example, if you need a blood test, you’ll need to get an evaluation from a Quest Diagnostics location. Then, that location will send your results to the medical team at Lemonaid Health. Your paperwork will be reviewed by the company before it contacts you.

The requirements of some US states are different from others. So, depending on where you live, you may receive a video consultation, a phone call, or the company might be able to issue a prescription based solely on your questionnaire answers.

More thorough analyses are required for requests for some medications, such as Lemonaid Health Adderall prescriptions. The company will provide you with any steps you must take. Review time for questionnaires is within 24 hours—meaning you can get answers to your questions very quickly.

Lemonaid Health is extremely cautious when screening and treating its patients. Its team will request photo identification, and you need to be 18 years old to use its service.

Even after seeing a doctor or nurse practitioner, the medical professional might not deem it safe to give you a prescription. In that case, you’ll need to seek the help of your local doctor for further evaluation. But, they will refund you your $25 consultation fee.

Saving you time and money, this company offers an extremely useful service that gets you the help you need. This Lemonaid Health review will now break down what’s involved in its subscription service.

Lemonaid Health Subscription

Lemonaid Health Review

By following the steps outlined in the previous section of this Lemonaid Health review, you will be able to receive medical attention from one of the company’s doctors or nurse practitioners.

Following strict clinical protocols[6], the brand can only treat certain conditions, so its team might recommend you go elsewhere if they do not feel confident enough to issue you a prescription. But, for things like Lemonaid Health premature ejaculation pills, the company should be able to help.

In the previously linked study, the benefits and limitations of strict clinical protocols are studied. These protocols are set to maximize the health outcomes of patients and promote interventions that are proven to work. The limitations of clinical protocols are minimal but subject to bias. As a result, some protocols may lack evidence and may not apply to all patients. 

If Lemonaid Health is able to treat you, it might require you to sign up for a subscription. Recurring prescriptions are necessary for some treatments and medications, so a subscription ensures that you get what you need when you need it. Deliveries can be monthly, bi-monthly, or any required length.

For example, if you need a Lemonaid Health birth control delivery, the company will ship you your chosen method at regular intervals if it deems it safe to do so. The online service offers more than 100 different types and brands of birth control, but we’ll cover the most popular generic pill, which costs $15 a pack.

If you choose this option, the company can prescribe you this pill for one year. You’ll receive a prescription for three months and then three refills. After the year, you will have to get a new prescription. You can cancel at any time and stop receiving your medication.

For certain health concerns, such as depression and anxiety, Lemonaid Health offers a monthly subscription plan. This $95+ service covers the cost of consultations, follow-ups, prescriptions, and your medication.

Lemonaid Health’s treatment plan for anxiety and depression involves semi-regular check-ins with a registered health professional, especially at the beginning. So, it will only prescribe you medication for 30 days to begin. After that time, you will attend a follow-up appointment[7], and your assigned doctor will decide how to proceed based on how you are handling the medication. More frequent follow-ups provide care providers the opportunity to identify and address any concerns before they become an issue.

As you work with the company’s doctors, your prescription may change, lessen, or increase over time. You can decide to cancel if this service is no longer working for you. To do so, you call the company or sign in to your account and message its team from there.

How Much is Lemonaid Health?

Lemonaid Health Review

A Lemonaid Health consultation is $25. This price covers both the consultation and the prescription, but it does not cover the cost of your medicine, which will vary based on type and quantity. The company puts a hold on your credit card when you submit your request, but it will only charge you if its team can help you.

The health service also offers lab tests that you will need to visit a Quest Diagnostics location for. The cost of a lab test is $11. That fee is added to your initial consultation cost.

For some services, such as treatment for anxiety and depression, you will need to purchase a subscription, which begins at $95 per month. This subscription includes online doctor’s appointments and medication.

Lemonaid Health Reviews: What Do Customers Think?

Lemonaid Health Review

Though the company seems promising, this Lemonaid Health review wanted to find out what customers were saying about its online service. Its website hand-selects testimonials, so to get a more accurate picture of what peoples’ experiences are like, we’ve sourced comments from its Facebook page, the Better Business Bureau, and Reddit. Let’s get into it.

On the Lemonaid Health Facebook page, the company is rated 5/5 stars by 224 people. Overall, comments show that its service is quick, convenient, and easy to use. One patient described it as “thorough and “easy as pie and discreet.

This customer also spoke of the doctor’s informative nature[8]: “provide loads of information for usage and precautions.” This sentiment is one that many users share.

On the other hand, one patient was upset that the company doesn’t carry the prescription she uses and needs. Lemonaid Health is honest about not being able to treat everyone for everything, but this point should be kept in mind when attempting to use its service.

On the BBB, Lemonaid Health has an impressive A+ accreditation. Here, customers agree that the brand offers an affordable and helpful service. Take this glowing example:

I loved the service I received for Lemonaid. Not having health insurance and being in a pandemic has been hard and expensive finding a physician. Lemonaid makes things easy and affordable…I have no deductible and hidden fees. I have been able to get lab work done, prescription refills.

Meanwhile, another client says that the service has been instrumental in improving their mental health: “I found Lemonaid on Instagram… and was at a breaking point for untreated depression and anxiety… I’ve been on SSRI treatment for about 3 months and feel like my old normal self again! The Drs/NPs I’ve met with have been very thorough addressing my questions and ensuring my treatment is effective and the best suited for me.

But, we did find some negative Lemonaid Health reviews. One customer complained about being cheated by the company, paying more than advertised, and not receiving his prescription in time for travel.

In a Lemonaid Health thread on Reddit, one user wrote about her experience with getting a birth control delivery. She compliments the company’s quick service: “I did this at like 9:30pm last night. I woke up this morning and had a message that the doctor approved my request and had already sent my year prescription to the pharmacy I requested.

All in all, the majority of Lemonaid Health reviews are positive. Many clients complement the company’s discreet, convenient, and fast service.

While the complaints were rare, such comments were usually about the company not offering treatment plans for some illnesses. Though this can be frustrating, thankfully, it only charges you if the brand can help.

Is Lemonaid Health Worth It?

Lemonaid Health Review

While there are certainly some situations when seeing a doctor in person is the right choice, Lemonaid Health provides a simpler solution for easily assessed conditions. For medical questions that can be confirmed and treated online, we think this brand is worth checking out.

So, is Lemonaid Health legitimate? The service is Legit Script approved, so it definitely is. Plus, hundreds of customers have reported great service with this company. As well as quick deliveries and knowledgeable health practitioners.

This Lemonaid Health review should note that the company does not treat every ailment. And, though it can prescribe medication for the medical problems that it can treat, it might not have a specific brand that you are used to.

For example, you may be prescribed a Lemonaid Health generic Cialis called tadalafil instead of the Cialis brand name. If you are concerned about its medication offerings, be sure to note this information in your consultation.

The company provides convenient and affordable health care. We appreciate that medications are sent directly to your home in discreet packaging. For all of these reasons, this Lemonaid Health review believes its services are worth using.

Lemonaid Health Promotions & Discounts 

Lemonaid Health Review

There is no active Lemonaid Health promo code available on the company’s website. But, the brand is currently offering a free mental health assessment.

Sign up for Lemonaid Health

Lemonaid Health Review

To sign up for this online health service, head to LemonaidHealth.com and follow these steps:

  1. Click on the condition you would like to be treated for
  2. Enter your zip code, gender, and birthdate
  3. Select whether you would like a phone or video consult
  4. Answer the questions about your symptoms
  5. Upload an image of your Photo ID & take a photo of yourself


What states is Lemonaid available in?

This Lemonaid Health review found that it is available in all 50 states.

Does Lemonaid take insurance? 

The company does not take insurance for any part of its services. If you have insurance coverage for medication, it suggests getting your prescription sent to your local pharmacy and picking it up in order to use your insurance policy.

How much does Lemonaid Health cost?

Lemonaid Health’s consultation fee is $25. Lab tests are an additional $11. Please note that prescription prices are not included in these fees and that they vary based on type and quantity.

How do I cancel my Lemonaid Health subscription?

To cancel your Lemonaid Health subscription, all you need to do is log in to your account and message its customer service team. Or, you can give its team a call.

What is the Lemonaid Health Shipping Policy?

Lemonaid Health ships your medications for free. Shipping takes between 2-3 business days, but it also offers express options that you can select at checkout. If you would prefer your prescription be sent to your local pharmacy, just let the company know after your consultation.

What is Lemonaid Health’s Return Policy?

If, by any chance, you have been sent the wrong medication, call Lemonaid Health as soon as possible to let them know. The company will work to get you the right one quickly. The service does not accept returns on medication.

How to Contact Lemonaid Health

If you have any questions after reading this Lemonaid Health review, you can contact the company by calling (415)-926-5818. Its customer service hours are Monday through Friday, 8:00 am to 5:00 pm, and Saturday and Sunday, 8:00 am to 12:00 pm PDT.

Need some more help with your everyday health? Here are a few more options you can consider when structuring your regimen:

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Article Sources

[1] Leyva, Bryan., M. T, Jennifer.,Persoskie, Alexander. Why do People Avoid Medical Care? A Qualitative Study Using National Data Journal of General Internal Medicine volume, 30, 290–297
[2] Kichloo, A., Albosta, M., Dettloff, K., Wani, F., El-Amir, Z., Singh, J., Aljadah, M., Chakinala, R. C., Kanugula, A. K., Solanki, S., & Chugh, S. Telemedicine, the current COVID-19 pandemic and the future: a narrative review and perspectives moving forward in the USA Family medicine and community health, 8(3), e000530
[3] Toscos, T., Carpenter, M., Flanagan, M., Kunjan, K., & Doebbeling, B. N. Identifying Successful Practices to Overcome Access to Care Challenges in Community Health Centers: A “Positive Deviance” Approach Health services research and managerial epidemiology, 5, 2333392817743406
[4] La Marca, A., Capuzzo, M., Paglia, T., Roli, L., Trenti, T., & Nelson, S. M. Testing for SARS-CoV-2 (COVID-19): a systematic review and clinical guide to molecular and serological in-vitro diagnostic assays Reproductive biomedicine online, 41(3), 483–499
[5] Garett, R., Chiu, J., Zhang, L., & Young, S. D. A Literature Review: Website Design and User Engagement Online journal of communication and media technologies, 6(3), 1–14
[6] Woolf, S. H., Grol, R., Hutchinson, A., Eccles, M., & Grimshaw, J. Clinical guidelines: potential benefits, limitations, and harms of clinical guidelines BMJ (Clinical research ed.), 318(7182), 527–530
[7] Price, M. E., Done, N., & Pizer, S. D. The Relationship Between Follow-up Appointments and Access to Primary Care Springer Link Journal of general internal medicine, 35(6), 1678–1683
[8] Chipidza, F. E., Wallwork, R. S., & Stern, T. A. Impact of the Doctor-Patient Relationship The primary care companion for CNS disorders, 17(5), 10.4088/PCC.15f01840

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