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Garden Goods Direct Review

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About Garden Goods Direct

Garden Goods Direct Review

Garden Goods Direct is an informative online garden shop with a plentiful, varied selection of trees and plants. Organized by growing regions, customers can search for plants according to their particular climate and have them shipped right to their homes.

Bringing the traditional garden center shopping experience into the digital age, the brand operates completely online and by phone. Its approach is appreciated by those who love convenience, a fact that’s represented in its 25k+ followers across Instagram and Facebook.

Thinking about taking the future of your garden digital? Keep reading this Garden Goods Direct review. It will cover in-depth information about the brand, show you a few of its bestsellers, fill you in on customer feedback, and more, to help you decide whether or not to make the switch.

Overview of Garden Goods Direct

Garden Goods Direct Review

Garden Goods Direct tells its shoppers that “no one knows your plants better than us.” Founded in 1996 by Woodie Lothrop, the online gardening center pushes for customer satisfaction above all else.

What exactly does that mean? When you shop with the brand, you know you’re getting fair, low prices, prompt service when needed, and the full scoop on the plants you’re buying.

Based in Maryland and serving the entire USA, Garden Goods Direct is known for its high-quality plants, fast shipping, and helpful customer service team.

Before we get into the brand’s lush and vibrant plant selection, this Garden Goods Direct review will give you a rundown of its pros and cons.

Pros

  • Wide selection of outdoor and indoor plants, from Garden Goods Direct dwarf trees to succulents
  • Sorts plants by region to give you the best growing experience
  • Provides thorough information on each option
  • Guaranteed disease-free plants
  • Securely packages plants and inspects them before shipment
  • Quick shipping
  • Serves all 50 states

Cons

  • Shipping may be expensive
  • Chance of plants becoming damaged during transit
  • Non-refundable
Garden Goods Direct Review

With an expansive variety of trees, greenery, and flowers, Garden Goods Direct organizes its plants by growing region, helping you to buy ones that will thrive in your environment.

The brand is committed to helping you successfully grow your plant. You’ll find everything you need to know about it on its information page, including how much water it likes, where to plant it, and how tall it will become.

In the next section of this Garden Goods Direct review, we’ll walk you through a selection of the brand’s outdoor and indoor plants, ranging from tall, flowering trees, to elegant indoor succulents.

Garden Goods Direct Review

The brand’s best-selling plants are a mix of attention-grabbing varieties, each one with an element that makes it extra special. Whether that’s a pretty color, sweet-smelling flower, or curious leaf, you’ll find a spectacular array, and a good representation of what the company has to offer, up next in this Garden Goods Direct review.

Garden Goods Direct Red Dragon Japanese Maple Review

A striking burgundy red and purple, the Red Dragon Japanese Maple is a fierce but beautiful front yard staple. With its spiky leaves, this tree, which grows to 7-8 feet, is like the intense, artsy version of the traditional maple.

Great for both summer and winter, this obscure Garden Goods Direct Red Dragon Japanese Maple thrives in partial sunlight and comes in these sizes:

  • 2-gallon pot $100
  • 3-gallon pot $130

More of a flower person? If suitable for your region, try the Garden Goods Direct Drift Roses.

Garden Goods Direct Blue Point Juniper Trees Review

Tall and proud, these evergreen trees are a vibrant green and grow in a cone-like manner. At their peak, they reach 10-12 feet tall and require quite a bit of water to reach it.

The Blue Point Juniper Trees are aptly named for their blue-green leaves. Though more green than blue, you’ll find a delicate mix of almost aquamarine stems and emerald buds.

They don’t require a ton of looking after, yet do so much for your front yard in terms of privacy and design. Sold in a few different sizes, create a lush vibe with these Garden Goods Direct Blue Point Juniper Trees for:

  • 1-2 feet $30
  • 2-3 feet $50
  • 3-4 feet $90
  • 4-5 feet $130

If you don’t need a shrub quite as tall, look for Garden Goods Direct boxwood shrubs.

Garden Goods Direct Emerald Green Arborvitae Trees Review

Reaching 14-16 feet in height, Emerald Green Arborvitae Trees are loved for their bushy coverage. Ideal for large homes seeking seclusion, these fluffy, green wonders thrive in full sun and are a little denser than Blue Point Junipers are.

Sold in a few sizes, you’ll find all of them for the Garden Goods Direct Emerald Green Arborvitae below:

  • 1-2 feet $25
  • 2-3 feet $40
  • 3-4 feet $50
  • 4-5 feet $100

Need to make a full hedge? Get 10x 1-2 foot plants for $230. Make a mix between these and the Garden Goods Direct ficus tree for a look that fares well year-round.

Garden Goods Direct Full Speed A Hedge American Pillar Arborvitae Trees Review

Fast-growing, the Full Speed A Hedge American Pillar Arborvitae Trees shoot up about 3-4 feet per year, reaching their peak at 25-30 feet. Tall, dark, and handsome, these full deep green trees truly shine in the sun, with newer, light green shoots catching the light.

Ideal for those who need to make a hedge or fill a hole in a pinch, you can get these house-friendly Garden Goods Direct American Pillar Arborvitae trees in the following sizes:

  • 1 Quart Pot: 6-12 inches $20, 1-2 feet $20
  • 3 Quart Pot: 1.5-2 feet $57 2-3 feet $80
  • Make a Hedge: 10x 1-2 foot plants $190

Garden Goods Direct Ivory Silk Lilac Trees Review

The Ivory Silk Lilac Trees are happy fellows, with splashes of fluffy white flowers and buds that contrast against large, hunter-green leaves. With an uplifting fragrance that carries with the breeze, this tree grows to a tall 20-25 feet and is a wonderful accent piece for the middle of your garden.

Full of grace and wonder, get a 4-5 foot Ivory Silk Lilac Tree for $100.

Need flowers for spring gardens? Search for Garden Goods Direct perennial flowers.

Garden Goods Direct Skip Cherry Laurel Shrubs Review

This lovely, bright green leafy shrub grows into a beautifully layered bush, perfect for walkways or driveways. Ideal for bird lovers, it produces a very sour berry that’s technically safe for humans to eat but is more so enjoyed by birds. It reaches 6-10 feet tall max but looks stellar when clipped to about 4-5.

The Garden Goods Direct Skip Cherry Laurel Shrubs cost $220 for 10x 1-2 foot trees. Or, if you’re just looking for one tree, choose from one of these sizes:

  • 1-2 feet $24 (from $29)
  • 2-3 feet $70
  • 3-4 feet $110

Garden Goods Direct String of Turtles Plant Review

Completely charming, the String of Turtles Plant is airy and flowing. Position it on the highest point of a bookshelf and enjoy watching it climb down over time.

With small, adorable leaves, this succulent features white veining that contrasts against the dark green base. The String of Turtles will grow to 4-6” tall at its max but hangs down much longer if left to thrive.

Pick up a 2-inch Garden Goods Direct String of Turtles plant for $10, a 3-inch pot for $15, or a 6-inch hanging basket for $40.

Garden Goods Direct String of Bananas Plant Review

Spiky and fun, the String of Bananas Plant is an uplifting succulent that carries an energetic and positive vibe. With grassy-green banana-shaped leaves, this joyful plant’s stalks will cascade down, making it a great pick for hearing baskets.

Fast-growing, and easy to manage, the Garden Goods Direct String of Bananas Plant comes in a 4-inch pot for $17.

Garden Goods Direct Neon Pothos Plant Review

Known for its high-vibe colors, Neon Pothos Plant has a mixture of bright yellow and green leaves that casually hang off tall stalks. Ideal for indoors, pop this plant in a black pot planted for a modern vibe in your home.

Bringing life to shelves and window sills, these Garden Goods Direct houseplants are great for beginners. Why? Well, they’re super easy to care for.

Add this leafy plant to your indoor collection in a 6-inch pot for $30, or outdoors on your veranda in a 6-inch hanging basket for $32, or 8-inch for $55.

Loving this vibe? Add the Garden Goods Direct Dracaena to your collection.

Who Is Garden Goods Direct For?

Garden Goods Direct Review

Garden Goods Direct grows indoor and outdoor plants. Whether you’re planting a hedge, or would like a pretty little vine for your front porch, you’ll find a variety of options and sizes on its website.

The company’s site is the only place you’ll buy its plants, although if you’re not web-savvy, you can call to make an order as well.

Growing anything takes skill, which is why you’ll find all of the information needed about your plant online. This means that those with all types of thumbs, whether they’re green or otherwise, can have a successful plant that lasts a lifetime.

The company serves all 50 states, so it’s a great option for anyone in the US who wants convenience when it comes to indoor or outdoor gardening.

Comparison: Garden Goods Direct vs. The Sill

Garden Goods Direct Review

Ask anyone 15 years ago about the plausibility of ordering live plants online and they’d probably laugh. Between packaging and shipping, plant delivery sounds like it would come with a few risks. It certainly does, but today, multiple brands have proven that shipping plants can be as easy as shipping a pair of shoes, albeit, very delicate, leafy ones.

In this section of our Garden Goods Direct review, we’ll be comparing our featured brand to another online plant company, The Sill.

If you can’t tell by its name, The Sill specializes in indoor plants. This certainly makes it different from our featured brand whose most popular options are for the outdoors. You won’t find trees that grow over 25 feet at The Sill, but you will find a friendly and vast variety of indoor species, along with other homey items like wall art and even toys.

The Monstera plant is so hot right now, so we decided to look at each of the brand’s versions to see what they come with and how they compare.

First, turning to The Sill, we found its Monstera to be sold in a 6” pot only, a pot that you’ll get to choose the color and style of. Providing background about the plant as it does for all of its offerings, our competitor gives its customers the full scoop before they commit to buying.

In its most basic plastic pot, The Sill’s Monstera is $33, but choose something a little more modern and ceramic and the price jumps to $67.

The Garden Goods Direct Philodendron Monstera Split Leaf comes in a 6”, 8”, or 10” pot, of which we’re not too sure on its material. From the picture, it looks like it comes in ceramic, but this may not be the case. Ranging from $30-$57, we appreciate the option in terms of plant size but feel let down when it comes to pot choice (zero).

The Sill’s product selection is quite different than our featured brand’s, but it kind of feels like it’s concentrating more on aesthetics than the plants themselves. Garden Goods Direct’s focus is clearly on plants, with a few other products for home and garden.

If you want to learn more about this brand, then check out our full The Sill Plants Review.

Garden Goods Direct Reviews: What Do Customers Think?

Garden Goods Direct Review

Growing anything requires skill, but before you even start thinking about watering and soil quality, when getting a plant delivered, it needs to arrive intact and healthy. In hopes of finding if the brand indeed delivers on quality and integrity, this Garden Goods Direct review set out in search of customer feedback, starting with its very own website.

Below, you’ll see a few of the brand’s bestsellers along with their ratings.

  • Neon Pothos Plant: an average of 4.7/5 stars from 6 reviews
  • String of Turtles Plant: an average of 2.7/5 stars from 22 reviews
  • Skip Cherry Laurel Shrubs: an average of 4.4/5 stars from 131 reviews
  • American Pillar Arborvitae: an average of 4.3/5 stars from 28 reviews
  • Emerald Green Arborvitae: an average of 4.6/5 stars from 127 reviews

We chose to take a closer look at the Emerald Green Arborvitae because it has a great rating and a sizable number of reviews.

One Garden Goods Direct review stated, “Arrived quickly and the plants were healthy.” That comment is pretty common amongst reviews, many saying the exact same thing or that their plants were delivered in secure packaging.

Landing on Garden Goods Direct’s Trustpilot page, we saw a 4.4/5 star rating and over 5k reviews. You’ll find the rating snapshot below if you’re curious as to how that score came to be.

  • 5 stars: 74%
  • 4 stars: 7%
  • 3 stars: 5%
  • 2 stars: 3%
  • 1 star: 11%

Customers still write of healthy-looking plants upon arrival, as well as “super fast” shipping, with others mentioning the brand’s “great customer service.” This seems to be pretty standard for Garden Goods Direct, and we’re thankful because each of these qualities is integral to an online plant company.

From the rating snapshot, you can see that not very many folks found fault in the brand. But we did feel it was worth mentioning that the most common complaint was about trees arriving damaged.

It’s incredibly tricky for any brand to ensure items arrive in perfect condition, and Garden Goods Direct says that it inspects each order before it goes out to ensure it meets high standards.

With that said, once it’s in the hands of a shipping carrier, it’s possible that those standards go out of the window. In any case, if your plant arrives damaged, simply get in touch with the company and let its team know.

Feeling like we’ve gotten a handle on the shipping and quality of the plants, we headed to the Better Business Bureau to check in on how it handles customer concerns.

All in all, it appears that Garden Goods Direct has a steady handle on the packaging and shipping of its plants. With most buyers reporting healthy and intact trees, the largest issue was in regards to seldomly damaged ones. Everything else about the company checks out.

Is Garden Goods Direct Worth It?

Garden Goods Direct Review

Even though some customers said they received damaged plants, there aren’t enough for us to wave it as a red flag. Shipping damages are common with any online brand, and it’s only understandable that certain varieties would be more easily harmed than others in the delivery process.

Overall, we found that the brand has fair and even low prices, offers tons of ways for customers to save (including bundle deals), and has a fantastic variety of plants and garden supplies. With no major complaints, we believe Garden Goods Direct is worth the buy.

Garden Goods Direct Promotions & Discounts

Garden Goods Direct Review

Gardens bring joy, but sometimes, the total at checkout doesn’t. Throughout this Garden Goods Direct review, we kept an eye out for any deals the brand has running to save you a few bucks. Take a look at what we spotted:

  • Get 10% off when you sign up to the mailing list
  • Take 5% off with promo code CART5
  • Free ground shipping on orders over $125
  • Sale! 25% off select Tropical Plants

Where to Buy Garden Goods Direct

Garden Goods Direct Review

You can only buy the brand’s lively plant and pot selection on GardenGoodsDirect.com.

FAQ

Garden Goods Direct Review

Where is Garden Goods Direct Located?

The brand is located in Maryland, USA.

Where is Garden Goods Direct Made?

Garden Goods Direct grows its plants right in Bowie, Maryland. It also stocks lawn and garden supplies that come from a few different companies, like Crescent Gardens.

What is Garden Goods Direct’s Shipping Policy?

For good reason, Garden Goods Direct only ships within the USA. Orders that total over $125 ship for free (except oversized ones and those sent to phytosanitary states). Those that total under that amount will have shipping fees calculated at checkout.

Upon delivery, your order will be left at your doorstep unless you’ve contacted them with different details. If you’d rather be sure you’re there for your delivery, get in touch with FedEx and add “delivery signature required” to your delivery details.

Items that are in stock will be processed in about 3-5 business days and from the time they leave the warehouse, should be to you in another 1-5 business days depending on your location.

What is Garden Goods Direct’s Return Policy?

Any plants you order from Garden Goods Direct cannot be returned, but if yours arrived damaged, you need to let them know as soon as possible so they can send you a replacement.

In your email, you’ll need a few things:

  1. Name
  2. Order number
  3. Photos of the damaged plant at the time of delivery & the box it came in

If the company finds the damage no fault of their own, you will need to reach out to FedEx to make a complaint.

How to Contact Garden Goods Direct

We hope you feel more informed about the brand now that you’ve finished this Garden Goods Direct review. If you still have questions, you can reach them by:


We also wrote about a few other great brands that sell plants. Be sure to check these out below if you’re still in search:

Aerogarden

Bloomscape

Venus Et Fleur

Enjoy Flowers

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