About Happy Socks
Happy Socks is a Swedish manufacturer of socks, underwear, and swimwear. Founded in 2008 by Mikael Sẅodrlindh and Victor Tell. In 2017, Palamon Capital Partners acquired the majority of the shares relinquishing control to Stefan Fragner. Happy Socks products are sold in over 90 countries with 12,000 points of sale. Happy Socks are also sold in over100 Happy Sock stores and in over 6,000 stores around the world.
Headquartered in Stockholm Sweden, Happy Socks opened its first US-based office in New York City. In January of 2019, the company opened another office in Munich Germany which resulted in operation of all wholesale accounts directly.
Almost 10 years from the initial founding, Happy Socks continues to thrive with colorful, bold, vibrant prints for both men and women with a strong consumer following. Happy Socks continues to grow 50% annually. Over 40 million pairs of Happy Socks have been sold.
About Happy Socks Products
Happy socks are comprised of the best materials including 86% cotton, 12% polyamide and 2% elastane for stretchability. Happy Sock products are known for comfort and more extended wear.
Prices remain consistent and competitive when compared to other leading national brands and styles. Happy Socks start at $14.00 per pair up to $96.00 for a 6-pack of collector socks. Swim trunks for men remain consistently priced at $65.00 per pair and come in a variety of colors. Women swimsuits are available in a multitude of colors, patterns, and styles and are currently priced at $75.00.
Happy Socks also offers limited editions in collaboration with some very well-known and respected musicians and artists, including the Rolling Stones, The Beatles, and Andy Warhol. Limited edition sock sets range from $16.00 for children to $98.00 for adults.
Happy Socks Design and Manufacturing
Happy Socks are made in Turkey with concept stores based in New York and Los Angeles California. New concept stores are also located in cities such as Paris, London, Barcelona, Stockholm, and Tokyo.
Happy Socks include vibrant colors, designs, and patterns that are as unique as the individual that wears them. These socks offer color combinations that you do not see anywhere else.
Happy Socks are sold in leading department stores including Selfridges, John Lewis, Urban Outfitters, Bloomingdale’s, Galeries Lafayette, Voo Berlin, and 10 Cosmo Como stores.
Happy Socks Shipping Information
Ordered items shipped in the United States can only be shipped to US addresses. Happy Socks orders placed in the US must be ordered from a US-based website to assure accurate and timely delivery. All orders are shipped from the distribution center in New Jersey via DHL. Shipping is free with all orders over $50.00. Orders totaling less than $50.00 will be charged an additional $4.00 shipping fee.
All customers will receive an e-mail confirmation and instructions. Most Happy Socks orders are sent via standard mail. All orders will receive information to track their order during shipping with the reference number provided in the confirmation e-mail.
Happy Socks Return Policy
Returns are accepted no longer than 14 days upon receipt. All returns must be in perfect condition accompanied by labels and original packaging fully intact. Happy Socks products purchased on sale are not eligible for returns or exchanges. Customer is responsible for return shipping costs.
Defective items will be exchanged for the same type of product subject to availability or refunded. All Happy Socks products purchased as a final sale are not eligible for returns or exchanges.
Happy Socks Reviews
Company reviews are shallow. Consumer complaints range from slow to reduced delivery times to inadequate customer support and service. Of the 165 reviews posted, over 60% were from customers reporting some issues with either the products, shipping or a combination of. Happy Socks may have to change their name if this trend continues.
Happy Socks should be concerned about Happy Customers!!
Happy Socks Customer Service Information
Customer service is also inferior and hard to contact. No contact information provided on Happy Socks website other than Instagram, Twitter, Youtube, Facebook, and Snapchat.
Happy Socks Coupon Code
Discounts or coupon codes are offered from time to time for account holders. Other promotional discount codes on certain specified items may be provided as well. Happy Socks offers a 25% discount to all students which can be applied at checkout. Students must register with Student Beans for verification purposes.
Check back on their site regularly for deals.
Why We Like Happy Socks
We like Happy Socks due to the designs, patterns, and mixture of colors. Looking at a pair of Happy Socks brings an automatic smile to your face. Where some may consider these socks to be unusual, we think these socks are inspirational, releasing a free-spirit that is waiting to be discovered. It is time for a change, and Happy Socks is the beginning.
What We Think Could Improve
There are many areas of Happy Socks in general that need to be improved. Starting with customer service, the implementation of a supportive and responsive customer support center will increase sales and keep customers happy. In addition, a means to contact a rebuilt customer support center must be posted on the company website. At this moment in time, there appears to be no contact information available other than social media means.
Company reviews have a strong need for improvement. Consumers rely on other consumer reviews for information before ordering. An influx of negative reviews may well be the beginning to the end of any business.
Every company relies on sales for growth and expansion. Case in point is Happy Socks. Although they produce a good and reliable product, many areas need improvement for continued growth. Correcting problems areas regardless of the degree of difficulty should be addressed with a positive outcome.