About James Allen
James Allen is one of the world’s largest privately held online diamond and jewelry retailers. James Allen presents each of its ring settings and diamonds with hundreds of customizable styles to choose from. The brand maintains a solid reputation in the jewelry industry and has been featured in notable press outlets including ENews, Business Insider, National Jeweler, and CNBC.
This James Allen jewelry review will provide an in-depth look at what this brand has to offer including a selection of bestsellers, customer reviews, promotions, and more.
Overview of James Allen
In 2006, four talented individuals came together to form JamesAllen.com. Oded Edelman, with a family history in the diamond business spanning three generations. James Schultz and Michele Sigler, who brought online and retail experience to the company. As well as Dean Lederman, with over 20 years of operational and financial management experience in diamond manufacturing.
The James Allen mission statement is to offer consumers online the highest quality diamonds and the largest selection at the best price. The company guarantees conflict-free diamonds sourced from members of the professional diamond trade. James Allen diamonds are all certified conflict-free in compliance with the Patriot Act, the Kimberley Process, and the United Nations resolutions, in addition to further internal guidelines.
JamesAllen.com provides a unique viewing experience for their diamonds. Using 360° Diamond Display, customers can see pieces in close detail from every angle. To help you make an informed purchase decision, you can examine a diamond’s shape, cut, color, and clarity in high definition.
Before we showcase some bestsellers, here’s a sum up of this James Allen jewelry review:
- Hundreds of engagement rings, wedding rings, diamonds, gemstones, and fine jewelry pieces offered
- 360° Diamond Display technology
- All jewelry has a Lifetime Warranty
- James Allen financing and jewelry insurance available
- Thousands of positive customer reviews
- Free engraving
- Free ring resizing in the first year
- Free worldwide shipping
- Free 30-day returns
- Some negative reviews regarding return services
JamesAllen.com offers hundreds of fine jewelry pieces to suit a wide range of personal tastes. Specializing in diamond engagement and wedding rings, they also offer a variety of other gemstones and fine jewellery including tennis bracelets, earrings, and pendant necklaces.
Customers can design their own engagement rings in Solitaire, Pavé, Channel-Set, Side-Stone, Tension, Vintage, Halo, and Three-Stone styles. If you’re looking for inspiration, you can explore the selection of customer’s rings James Allen displays on their site.
Although James Allen doesn’t have personal design options for wedding rings, there are quite a few styles to choose from. You can shop classic wedding rings, eternity, carved, stackable, diamond, and alternative metal.
If you’re thinking of gifting someone a ring outside of the engagement and wedding realm, James Allen offers rings with blue, pink, or yellow sapphire, ruby, and emerald gemstones. Customization is also available for earrings and pendants, so there’s a lot of gifting potential there as well.
This James Allen jewelry review showcases some of their popular pieces. Spoiler alert: they’re pretty enchanting.
Blue Sapphire Oval Cut Halo Engagement Ring
Not every girl dreams for a big piece of ice to be presented to them when they get engaged, and the Blue Sapphire Oval Cut Halo Engagement Ring stuns in a different way. Just look at those facets. It looks like the ring that matches the necklace Rose wears when Jack paints her in Titanic. Paint me like one of your French girls (wearing this ring).
This James Allen blue diamond ring features a cool 3.13 carat blue sapphire with diamond framing, set upon a 14K white gold band. The diamond halo blends well with the ones along the front part of the brand. This ring shines so beautifully in the light, I can’t stop looking at it. With the selected stones and band, the Blue Sapphire Oval Cut Halo Engagement Ring is priced at $2,320.
Pink Sapphire Round Cut Pave Engagement Ring
This four-prong Pink Sapphire Round Cut Pave Engagement Ring is another non-traditional take on the diamond engagement ring. The contrast between the sapphire and diamonds on the front band is captivating. With the twisting elements along the front band, it has an almost mythical air. Pink isn’t my color, but if you’re all about that shade, it’s not surprising that this is a popular choice among ladies.
This James Allen pink diamond ring incorporates a beautiful 1.31 carat pink sapphire with surrounding diamonds and an 18K white gold band. With the selected stones and band, the Pink Sapphire Round Cut Pave Engagement Ring retails at $3,560.
White Gold Traditional Slightly Curved Wedding Ring
A simple band like this White Gold Traditional Slightly Curved Wedding Ring exudes elegance. Its sophisticated, understated design can pair with any silver or white gold engagement ring. Think of an engagement ring as a lively and vivid snapshot of a relationship, while the wedding band represents the day to day of married life. Beautiful in its simplicity.
The shine on this ring is so compelling, since there aren’t any diamonds or gems to steal the spotlight. The White Gold Traditional Slightly Curved Wedding Ring is crafted from 14K white gold, priced reasonably at $400.
Men’s White Gold Flat Satin Finish Comfort Fit Wedding Band
Most men like it simple, and the Men’s White Gold Flat Satin Finish Comfort Fit Wedding Band is a fan pick for this reason. It’s not ostentatious, with only a slight lustre to it. It should go without saying in this James Allen jewelry review, that women can wear this piece as well—there’s no room for gender inequality in the 2020’s.
The Men’s White Gold Flat Satin Finish Comfort Fit Wedding Band is crafted from 14K white gold. This version features a satin finish with a modern, flat profile and measures up at 6mm wide, priced at $1,090.
White Gold Four Prong Earrings
Diamond studs are a classic choice. They’re a perfect minimalist style statement that you can make with casual and formal outfits. Just be careful not to lose them like Kim K did in the ocean. The White Gold Four Prong Earrings feature a a round diamond and four-prong mounting in 18K white gold, offering a touch of class to any occasion.
These stunning White Gold Four Prong Earrings are made with standard friction back posts, available for $220. They’re also available with screw backs for an additional $75.
White Gold Milgrain Bezel Diamond Pendant
Maybe you’re looking for a necklace to pair with your diamond earrings, or just have an eye for a delicate diamond setting necklace. Either way, if the White Gold Milgrain Bezel Diamond Pendant stirs something in your heart, I wouldn’t ignore it. Its attractive length falls just past the collar bone (18″).
This James Allen piece is a mix of modern and vintage design, featuring a diamond of your choice and 14K white gold milgrain bezel and rolled wire basket. This pendant uses a lobster clasp and 18” chain. Before customization, this piece is priced at $400.
James Allen Reviews: What Do Customers Think?
This James Allen review has found that customers across the world love James Allen diamonds. Their website flaunts a near-perfect review history—common themes include customer service, quality, and price. See for yourself:
“Amazing quality, great customer service, well worth the money!” – James Allen jewelry review by Kienan S.
“Brilliant masterpiece!” – James Allen jewelry review by Buhlebenkosi L.
“We will definitely be buying from James Allen again for future ring purchases” – James Allen jewelry review by Matthew W.
“In love, perfection, best quality for your budget!” – James Allen jewelry review by Crystal T.
JamesAllen.com is BBB certified with an A+ rating, which is very difficult to achieve. On TrustPilot James Allen diamonds have an excellent 4.5 star rating with more glowing positive commentary on customer service, selection, price, and quality. James Allen’s Facebook and Instagram pages also feature thousands of positive comments and photos from happy customers and followers.
Is James Allen Worth It?
Research for this James Allen jewelry review suggests that James Allen jewelry is a worthy investment. James Allen’s unique 360° Diamond Display technology makes a thorough shopping experience extremely accessible when in-person examination may not be feasible.
Lovers can craft personally-suited engagement rings to go with the proposal they envision for themselves. You can custom design earrings and pendants, or simply shop James Allen’s pre-made collection to find a great gift for someone special.
Past customers remark on the quality and beauty of the pieces they received, often sharing photos and comments on JamesAllen.com social media pages. The James Allen brand also offers some amazing perks including free worldwide shipping, a Lifetime Warranty, and 24/7 customer service (more on this in the FAQ section).
Overall, this James Allen jewelry review deems the brand transparent and accessible, with stunning, high quality designs at reasonable prices for a premium jeweller.
James Allen Promotions & Discounts
At the time of this James Allen review, JamesAllen.com is not offering any sales and/or promotions, having just finished their summer sale. For a James Allen promo code or James Allen coupon code, check back with their website frequently and like/follow them on social media.
Where to Buy James Allen
James Allen diamonds and fine jewellery can be purchased from JamesAllen.com or in one of their physical locations in New York or Washington. The 24/7 customer service team can assist you with any element of the purchase process.
In New York, you can find the JamesAllen.com operations and fulfillment center, as well as the exclusive Fifth Avenue Showroom where customers can book a personalized, red carpet service experience. JamesAllen.com also has a showroom in Washington DC that can have specific diamonds and pieces available for examination by advance request.
James Allen Sizing
JamesAllen.com can accommodate and resize for any ring size. They offer a handy Ring Size Guide and Ring Size Wizard with options to measure your finger online or request a free James Allen sizing kit. They also have a ring size converter to convert UK sizing to US sizing and vice versa.
James Allen Financing
At the time of this James Allen jewelry review, the brand offers the option for customers to access a revolving line of credit and buy now, pay later financing options with $0 down. Financing options include a promotional period of 6 months to pay in full with deferred interest, with a minimum purchase of $1000 required. An alternative option is a 9.90% APR with 24 monthly payments contingent on a minimum purchase of $2000 and subject to credit approval.
James Allen Shipping Policy
JamesAllen.com offers free worldwide shipping, however, international orders are subject to duties and taxes levied by the destination country. Couriers will contact customers about these fees once the package arrives in the destination country. Some important notes on shipping:
- US orders greater than $500 in value are shipped via FedEx Priority Overnight
- International orders over $500 in value are shipped via FedEx International Priority
- US orders under $500 in value are shipped via FedEx Two Day Saver
- International orders under $500 in value are shipped via FedEx Economy or USPS
James Allen only ships orders once they’ve passed through quality control. Loose diamonds are shipped immediately after passing inspection, while all other jewelry and engagement rings are shipped in 1-3 weeks, depending on the production schedule of the item(s).
James Allen orders are fully insured during transit, in the case of lost packages. Order fulfillment requires a signature for all packages. You can check the status of your order and tracking on JamesAllen.com.
James Allen Return Policy
JamesAllen.com offers free 30-day returns for customers in Canada and the United States. Note that special orders cannot be returned, and items must be in new condition to be eligible for return. James Allen diamonds also have an upgrade policy, meaning any diamond can be exchanged for a 100% credit towards a new purchase valued at least 2x the original amount.
To return James Allen jewelry, follow the process outlined below:
1. Contact customer service (see the Contact James Allen section)
2. Advise the representative that you wish to return your order
3. Within 1 business day of your phone call you’ll be provided with a pre-paid, fully insured FedEx 2-Day label, along with instructions on how to safely and securely package items
4. Take your order and the label to the nearest FedEx location and mail it back
5. Your order should arrive in the James Allen office within two business days (excluding weekends and holidays)
6. All refunds will be processed within two weeks, in the form of the original purchase
James Allen Lifetime Warranty
The James Allen Lifetime Warranty includes free prong tightening, re-polishing, rhodium plating, and cleaning services. To take advantage of these services, you can either mail the jewelry to their offices, or take it to a qualifying Jared service center for complementary jewelry maintenance and repairs. Refer to the Store Locator page on JamesAllen.com to find a service location closest to you.
If there are issues with the jewelry that are not covered in the Lifetime Warranty, you can mail the jewelry back to a James Allen office for evaluation. After inspection, you will be notified of any charges that will apply to service your jewelry. US customers can purchase a fully insured shipping label for $30. International customers are subject to return shipping costs, and in all cases, James Allen will ship your item back for free.
Contact James Allen
If you have questions beyond this James Allen jewelry review, you can contact the team via:
- Phone (US toll free): 877 826 9866
- Phone (International): +1 412 314 9060
- Email: [email protected]
- Live chat or direct message on JamesAllen.com