Don’t lose it! Keeps, a subscription-based telehealth company, provides affordable hair loss prevention and treatment for men. In short, they help you guard or regrow that crowning glory on your head. All customers have to do is fill out a questionnaire, upload a couple of photos, and, lo and behold, their treatment arrives at their door-step.
The big question is, does Keeps hair loss work? This Keeps hair review will provide you with a snapshot of everything you need to know about the brand and present all the voices you ought to hear before you subscribe to Keeps hair loss treatment.
Keeps’ promise to provide a stress-free, affordable, and discreet way to protect hair has garnered plenty of heads and extensive coverage in the media over the years. The brand has been featured in The Wall Street Journal, Esquire, GQ, TechCrunch, and Business Insider.
Keeps’ Instagram account has 36.3k followers, many of whom use the platform to share experiences of the discrimination they faced over thinning hair and male pattern baldness, and how Keeps came to their rescue. Let’s start with an overview of the brand and its story.
Overview of Keeps
Let’s start with the root: Keeps’ story. Founders Steve Gutentag and Demetri Karagas met the first week of college in 2008—when they were young and virile, with full heads of hair. Fast-forward a decade and into adulthood.
For Steve, the biggest concern was the rate at which his hair was thinning. He knew he didn’t have much time before he lost it all. With Demetri’s help, he set out in search of a convenient, effective, and affordable solution for men’s hair loss—they found none.
Necessity is the mother of invention. When Steve and Demetri struggled to find a solution for hair loss, they decided to be the solution, and Keeps was born.
Accessibility, Affordability, and Simplicity are the main thrusts for Keeps, headquartered in New York, NY. So, how do they do it? Keeps offers a short catalog of the only two FDA-approved medications for hair loss. They buy the generic version of these medications directly from a domestic lab, which allows them to offer significantly cheaper treatments. Keeps also saves you a frustrating wait to see a doctor.
Whether it’s gummy vitamins, lazer helmets, or painful grafts, the stress of choosing the right treatment may end up being the cause rather than the cure for your hair loss. This Keeps hair review will tell you if you are getting exactly what you need, and nothing you don’t. Read on.
Let’s get this clear. Hair loss is a medical issue. According to the American Hair Loss Association (yes, you have an association representing you), up to two-thirds of men will experience some form of hair loss by the age of 35. And while there’s no guaranteed way to grow that hair back, hair loss is easier to prevent. This is where Keeps’ network of doctors, pharmacists, and care consultants step in to help.
How does a Keeps consultation work? Customers have to answer questions related to their hair loss, lifestyle and provide details of their medical history, following which they will have to upload a couple of snapshots of their hairline and crown. A licensed physician from Keeps will review these documents and prescribe the best treatment plan.
Around six weeks after the commencement of treatment, Keeps will reach out for customer updates. At this point, if customers have any queries or concerns, they can connect with the company’s specialists.
Before we comb through Keeps’ plans and offers, this Keeps hair review will present the brand’s strengths and what puts them in the crosshairs.
- Medications are FDA-approved
- The cost of medication is less than half of the cost of buying at a traditional pharmacy
- Convenient online consultation will save you a trip to your doctor
- Consultation with physicians who are licensed and registered to practice
- Initial consultation and the first month of medication are free
- Prompt response: the entire process (from sign-up to the time the medication arrives at your door-step) takes a week or less
- Treatment plans are proven clinically effective only for male pattern baldness (androgenic alopecia)
- No live video call consultations, although you can request to speak to your doctor by phone
- Medical consultations are available only in select states in the US
So, what makes Keeps a ‘Big Wig’? It’s simple plans. The company does not have banners that scream ‘Head full of hair in less than 3 months!’, or provide infinite options like laser treatment, hair transplant, magic oils, and other miracle cures. Keeps’ offering is simple, and the company has stayed focused since its launch.
There are two safe and effective formulas—Minoxidil and Finasteride—that are FDA-approved for preventing hair loss. Depending on your condition, Keeps’ specialists will draw up a personalized treatment plan and recommend either one or both of these treatments.
Keeps offers 3 main plans:
- Treatment for overall thinning hair (for which a combination of Finasteride and Minoxidil are prescribed)
- Receding hairlines (treated with a daily prescription tablet of Finasteride, 1mg)
- Thinning at the crown (treated with daily foam or solution of Minoxidil, 5%); more details on these later in this Keeps hair review
Keeps is reasonable. They don’t promise you the sky, stars,… and hair. They promise to try, and they assure you they care. This Keeps hair review showcases some of the brand’s essentials and their appended promises.
For Thinning Hair: Finasteride & Minoxidil
The Finasteride & Minoxidil Plan is recommended to reduce the overall loss of hair and help with hair regrowth. The plan includes a combination of daily prescription tablets and topical treatment. You can choose Minoxidil either in solution form or pay an extra $5 to get it in foam.
Keeps offers 3 months of supply of this combination at a discounted price of $70 for the first 3 months and its original price of $105 every 3 months after. The subscription is automatically billed and shipped every 3 months. You can also cancel your subscription at any point if you want to.
Customers who are recommended the Finasteride & Minoxidil Plan will also receive a bottle of Ketoconazole, a prescription shampoo used to treat dandruff, itchiness, and flaking. What’s the point in regrowing your mane if it’s going to be all scraggly, brittle, and prickly, right?
For those still with us, this Keeps hair review is going to unveil some bald truths: shampooing, sunshine, and hats don’t cause hair loss. Genetics is the most common cause of hair loss, exacerbated by the use of harsh chemical dyes and relaxers, an unbalanced diet, and stress.
The real cause of your hair loss may be a mystery, but you now have a possible solution to Keep(s) it.
For Receding Hairlines: Finasteride
Keeps’ Finasteride Plan includes the eponymous ingredient, Finasteride, that’s centre to all hair loss treatments. Popularly referred to as “fin” in online forums, Finasteride is typically prescribed as a 1mg pill taken daily and is known to be effective for receding hairlines.
Note: Finasteride is used to treat male pattern baldness only in men. It is not to be used or handled by women, especially those who are pregnant or plan to become pregnant. Doctors also warn those suffering from liver and kidney diseases and prostate cancer against taking Finasteride.
Keeps recommends taking the pill daily for at least 3 months before you notice a marked decrease in hair fall. Customers are advised to continue taking it for up to a year, failing which the effect could be reversed—a claim this Keeps hair review couldn’t independently fact-check.
Like all prescription products, finasteride may cause side-effects like:
- Skin rash
- Swelling of the face, lips, or tongue
- Difficulty breathing
- Pain in the testicles and inability to urinate
As with almost all medicines, the recommended treatment may not work for all. If after more than 4 months, your symptoms have not improved, you should consider scheduling an in-person visit with a doctor.
Now that this Keeps hair review has given you all the information you need on Finasteride, there’s just one thing left to decide. Are you willing to take a chance and pay $75 every 3 months ($50 for the first 3 months) for 90 tablets of this medication offered by Keeps? At best, you could reduce that troubling hair loss along your hairline and crown.
For Thinning at the Crown: Minoxidil
Want a fuller head of hair? The Minoxidil Plan could be for you. This daily topical solution or foam is for growing thicker, longer (and just more) hair on the crown and vertex. Minoxidil is routinely applied on the scalp twice a day. While there could be some initial shedding as the new sprouts push the older strands, most people who vouch for the treatment say they see results in 3-4 months.
Who should not take this medicine? Doctors advise women against taking extra-strength Minoxidil products, including the 5% topical solution. The medicine is not approved for use in children as well.
- Chest pain or palpitations
- Dizziness or fainting
- Skin rash
- Blisters or itching
- Sudden weight gain and swelling of the hands or feet
Some of the more persistent, non-serious side effects include:
- Unusual hair growth on the face, arms, and back
This miracle potion, of sorts, costs $30 for three months supply ($20 for the first 3 months). Minoxidil in foam costs an additional $5.
Keeps Hair Loss Reviews: What Do Customers Think?
For some customers, finding Keeps is like striking follicular gold, for most others, however, the company’s tardy customer care service results in some serious hair-splitting.
Affordability is Keeps’ selling point. However, a lot of customers say the generic and cheaper versions of these medications are available in popular stores. This is how a Keeps hair loss Reddit reviewer summarised this view:
“I still get my fin from Keeps but you can get minoxidil much cheaper from Amazon. To be honest, you’re probably better off seeing a dermatologist and telling him/her that you’re losing your hair, you’re self-conscious about it and you’d like a prescription. It’ll be tons cheaper than Keeps. Besides, your insurance will cover you.”
Keeps is BBB-certified. On BBB’s website, the brand got an average rating of 3.85/5 stars. Customers who rated the company highly praised it for its simple process, and its unwavering commitment to hair loss prevention (when its competitors have expanded to include other health and lifestyle services). Here is an example of a positive Keeps hair loss review:
“This is a fantastic company! So easy to get started with and continue on. I have seen fantastic results since I started with them, and feel very comfortable being able to maintain my routine with their prompt shipping.”
As mentioned before in this Keeps hair review, the brand’s biggest pullback is its customer service. Several customers have complained of hassles while trying to cancel their subscription and unresponsive customer service.
While researching for this Keeps hair review, I came across quite a few customer complaints of Keeps charging for subscriptions months after they were canceled. Now, that’s a bummer.
Is Keeps Hair Loss Worth It?
You shouldn’t have to go broke to avoid going bald. I’ve seen men go down that road, and it’s far from pleasant. This is where Keeps scores. Keeps is affordable. Keeps is reliable. Keeps is fair.
As mentioned in the preceding sections of this Keeps hair review, while its competing subscription services like Hims have ventured to other services, Keeps stays focused on hair loss treatments.
Making a profit is not the sole driver of this business. For Keeps, their main aim is to keep that hair on your head and combat male pattern baldness.
No review of Keeps is complete without mentioning that they are the only online hair loss player to offer both foam and regular liquid Minoxidil. So if you like the foam option, the brand is a great choice.
The final verdict of this Keeps review? This is a keeper.
Keeps Promotions & Discounts
At the time of this Keeps hair review, Keeps is offering the first month of treatment free to customers. There are also discounts on products for first-timers. Keep checking their website for a Keeps promo code.
Sign up for Keeps Hair Loss
Customers can consult Keeps’ specialists and buy the company’s hair loss treatment products and medication by visiting its official website Keeps.com. This Keeps hair review offers you a step-by-step guide on how to subscribe to Keeps’ subscription service:
- Fill in a questionnaire with details of your lifestyle, hair loss and medical history
- Upload a couple of photos of your hairline and crown
- A Keeps physician will review your details and chart out a treatment plan
- An initial three months supply of medication will be shipped to you, and subsequently refilled every three months
You can cancel the subscription at any point. You can also track progress quarterly with Keeps’ doctors to ensure you are benefitting from the treatment and not experiencing side effects. If customers are already on these medications, they can buy them directly from Keeps without consulting a doctor. However, you still have to subscribe to Keeps to buy them.
How Long Does It Take for Keeps to Work?
Customers say it takes anywhere between 4-6 months to start seeing results. However, consistency is key. You have to take your treatment every single day for a noticeable difference.
Cancel Keeps Hair Loss Subscription
To cancel a subscription, you can contact Keeps’ customer care between 10am and 6 pm EST or log into your Keeps account and submit a request online. If your next refill is within the next 24 hours, the company suggests calling to ensure your cancellation request is processed before your refill order.
Note: Your cancellation is not official until you receive a cancellation confirmation email.
Keeps Shipping Policy
You’ll receive your first shipment from Keeps 5-7 business days after you place your order. Your first refill (90-day supply) will be automatically processed 75 days after your first order and shipped shortly after that. All subsequent refills will process 90 days after the previous refill.
You also have the option of cancelling the subscription or changing the shipment date. Although Keeps does not provide free shipping at the time of this Keeps hair review, the company charges only a nominal amount of $3 per shipment.