Table of Contents
About Legacy Box
When Nickelback’s Chad Kroeger demanded that audiences look at a particular photograph that always makes him laugh, he wasn’t just asking why his eyes looked so red or what was on Joey’s head. He brought to life a real dilemma. Memories fade, no matter how hard we try to hold onto them.
That’s why pictures and movies are so vital to preserving what we’ve experienced. The only issue is that, especially with antique photographs and videos, their content can be trapped within archaic frameworks that modern technology cannot access. Does this mean that there are some memories we can never get back?
Fortunately, that’s not the case thanks to Legacy Box. The Chattanooga-based company has converted tapes, film reels, photographs, and more for over 1 million customers, making them the most popular digitizing service in the world.
They’ve also garnered over 17k Instagram followers and over 136k likes on Facebook. So, if you’re ready to look back in time, then this Legacy Box review will give you everything you need to know.
You’ll learn about the company’s process, prices, customer reception, and more so that you can come to your own conclusion about whether or not they’re right for you.
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Overview of Legacy Box
Now that most information is stored on digital mediums and clouds, it’s frightening to think about what’s going to happen to the decades’ worth of physical media that people can no longer access. That’s what Adam Boeselager and Nick Macco realized in the late 2000s.
They started Legacy Box soon thereafter, converting old files to digital media with a single VCR. As their expertise grew so did their team and their outreach. Nowadays, Legacy Box digitizes up to 700k files every week.
Their time digitizes every single item by hand, meaning that the quality is maintained during the conversion process. The priceless touches in the original film reels, VHS tapes, and photographs survive and flourish in the digital medium.
With all that being said, this Legacy Box review will give you an idea of what to expect after you send your items out to the company. First, let’s cover some of the company’s highlights.
Highlights
- Digitize the most popular analog file formats
- Variety of Legacy Box pricing models
- They digitize all tapes in the United States
- Over 1m customers
This Legacy Box review will go over what the experience is like from the customer’s side of the deal. They don’t publish too much information about how their conversion process plays out, aside from the fact that they can convert from a wide swath of mediums.
How Does Legacy Box Work?
If you are looking for the shortest possible summary of the Legacy Box process, I’ll break it down into its three key steps.
- You send in your tapes
- They convert your tapes to digital files
- You receive them
However, there is some nuance to the service. You first must select which service you want, and I’ll cover how much they each cost in the next section of this Legacy Box review.
Each box can hold a set number of shipments in various mediums. The boxes can protect your delicate shipment from the roughage and tumble inherent to the delivery process alongside other environmental hazards like heat, mold, pressure, and moisture.
Once Legacy Box finishes digitizing your shipment, they’ll send you back the original materials alongside the digital transfers. You can request the files on a USB thumb drive, DVDs, or cloud storage.
Legacy Box Pricing
This section of my Legacy Box review will look at the brand’s pricing schemes. They have four options you can choose from:
- Legacy Box 2 Item Starter: $66
- Legacy Box 10 Item Family: $300
- Legacy Box 20 Item Closet: $600
- Legacy Box 40 Item Trunk: $1,200
The number in the name of each set refers to how many items you can send in. For example, if you purchase the Legacy Box 10 Item Family Set, then you can send a total of 10 pieces you wish to digitize. They don’t all have to be in the same medium either; you can mix and match them, so long as the total doesn’t overtake what’s included per your purchase.
As for what the company can digitize, well, you’ll learn that in the next chunk of this Legacy Box review.
What Does Legacy Box Digitize?
There are four main mediums that Legacy Box can digitize; tapes, film, pictures, and audio. I’ll cover which formats they can convert for each in this Legacy Box review segment.
These are the tape formats they digitize:
- VHS
- VHS-C
- Hi8
- Video 8
- MiniDV
- Betamax
- MicroMV
- Digital B
- Pal
Legacy Box can convert both 8mm and 16mm film reels, audio cassettes and reel-to-reels, 5mm picture slides, and prints.
Who Is Legacy Box For?
The services in this Legacy Box review are designed for people who want to keep the past alive and intact through modern technology. If you have old photos or videos that you wish you could see, then this is the service for you.
This would also be a great gift for older adults who want to look at files they haven’t seen in years.
Legacy Box Reviews: What Do Customers Think?
This section of my Legacy Box review will look at what customers liked and disliked about the brand and their services.
To give you an idea of the average customer reception, I looked at Legacy Box reviews from a couple of popular websites and put them into a list.
- Site Jabber: 3.6/5 stars based on more than 625 pieces of customer feedback
- Amazon: 3.3/5 stars based on more than 40 pieces of customer feedback
- Trust Pilot: 3/5 stars based on more than 200 pieces of customer feedback
There was plenty of sentimentality brewing in Legacy Box reviews for obvious reasons. Many people enjoyed the service because it allowed them to relive memories and brought back feelings they hadn’t felt in years.
“I had not seen these movies since about 40 years ago and was shocked to see how well they had been cleaned up and saved. The Legacybox crew did an amazing job and bringing them back from the ‘almost’ dead. They are clear, bright and now saved for posterity,” wrote one customer.
Negative buyer reviews about processes taking longer than advertised. Plus, some customers reported that Legacy Box wouldn’t actually repair all tapes citing them as damaged when, according to the customers, they were in perfectly fine shape.
Per the first complaint, it seems that most of these negative Legacy Box reviews were written during the pandemic when supply lines around the world were ravaged. Therefore, it’s unfair to hold that against Legacy Box considering that nearly every business was dealing with delayed operations.
Somewhat related to the second complaint, this Legacy Box review from an Amazon user provides good insight. Essentially, people expected Legacy Box to perform miracles when the company is ultimately limited by the quality shoppers give them.
“In short – don’t expect more than the source material can deliver. Unlike on TV shows like “CSI” there really isn’t an “enhance” function that will pull the serial number off a dollar bill that is blowing down the street.”
As such, people who went into their purchases knowing that the brand was working with what they were dealt with wrote positive Legacy Box reviews.
I want to include one final customer Legacy Box review that sums up the general consumer experience.
“Legacy Box digitalized a VHS tape and three audio cassettes for me. They did an outstanding job! The process took a few months, but it was well worth the wait. I appreciated, especially, the fact that they stayed in touch throughout the process with updates; I welcomed the fact that I knew exactly where my order was along the way. “
Is Legacy Box Legit?
When you consider the reasoning behind the negative Legacy Box reviews, it’s fair to say that they’re not without merit but that they don’t make Legacy Box appear disingenuous.
Is Legacy Box Worth It?
I believe that Legacy Box is a worthwhile purchase. If you recognize that the quality is only as good as the media you send in and that the process may take a while, then you may enjoy it more.
Legacy Box Promotions & Discounts
I wasn’t able to find any Legacy Box discount codes or promotions running when I wrote his review.
Where to Buy Legacy Box
You can shop from the brand’s website, www.legacybox.com, or Amazon.
FAQ
Who owns Legacy Box?
The company’s founders Adam Boeselager and Nick Macco own Legacy Box.
Does Legacy Box ship internationally?
They only provide shipping to customers within the lower 48 United States.
What is Legacy Box’s Shipping Policy?
They provide three shipping options: standard, ground, and express. Each option costs more depending on the size of your Legacy Box purchase, though all their orders take up to 8 business days at the slowest.
What is Legacy Box’s Return Policy?
You cannot cancel your order once it has been converted, but you can cancel and receive a refund (minus shipping and handling fees) prior to sending Legacy Box your files up to 30 days after receiving the box.
How to Contact Legacy Box
I hope you enjoyed this Legacy Box review. Contact the brand by filling out a customer service form on their website.
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