Table of Contents
For those who want the best for their furry friends, Litterbox hopes to be the ultimate go-to. Every product that the company designs and manufactures, such as its catnip, toys, furniture, cleaners, and more, is thoroughly tested for safety and efficacy. And, the brand uses natural and organic ingredients whenever possible.
The Litter-Robot has garnered the brand a lot of attention. The New York Times named it one of the “fastest self-cleaning litter boxes” available. Meanwhile, Insider stated its subscription service was a “great option for any cat family.”
With all of this attention in the media, it’s no wonder cat parents have turned enthusiastically towards this company. Today, it holds more than 25k followers across Instagram and Facebook.
This Litterbox review will take an in-depth look at the brand and its cat-oriented collection, customer ratings, promotions, and more, to help you decide if its products are really worth the buy for your favorite furry feline friend.
Overview of Litterbox
If your cat is a beloved part of the family, Litterbox hopes to be the brand that comes through for you with quality products you both can count on. At its core, the company’s team of designers and manufacturers test products with the pet’s health and vitality at the forefront of every decision that’s made.
Litterbox is a 20-year-old company that’s changed and reinvented itself over the years. Its founder, Jacob Zuppke, is well-known in the world of innovative kitty necessities. Having developed the Litter-Robot, a self-cleaning litter box, it’s safe to say he’s passionate about making being a pet parent a little easier.
The brand’s products are made in the United States, including its cat litter that’s grown in Wyoming. Today, Litterbox operates from its headquarters in Michigan.
Now that you know more about the company and its roots, this Litterbox review will cover the pros and cons you’ll find with this brand:
- Wide range of items tailored specifically to cats and their owners, like smart litter boxes, catnip, toys, cleaning supplies, furniture, and more
- Subscription options available
- Uses organic and natural ingredients
- Products are designed and tested by cat lovers and their pets
- Everything is made in the United States
- 90-day return policy (on some products)
- International shipping available
- Some products, like the Litterbox cat robot litter box, are pricey
- Expensive shipping costs to places other than the US
- No returns or exchanges on certain opened products
Looking to spoil your furry friend? From hemp catnip pillows to ergonomic beds, this company offers products that your cat is sure to love. This Litterbox review will introduce you to some of the brand’s top-selling products.
Litterbox’s team of cat-loving employees puts your furry friends at the center of every decision they make. Focused on the safety, comfort, and happiness of felines, you’ll find products that have been rigorously tested on its site.
Don’t know where to start? Don’t worry—this Litterbox review has you covered. Up next, we’ll take you through some of the company’s most popular items.
Litterbox Litter-Robot 3 Connect Review
Do you adore your cat but absolutely despise cleaning out their litter box? If so, it may be time to check out the Litterbox Litter-Robot 3 Connect.
That’s right—this is a self-cleaning litter box. It is complete with WiFi capabilities so you can remotely oversee things. You’ll even be notified when the waste drawer is full.
So, how exactly does it work? Well, the machine senses when your furry friend exits the box. Then, it begins a sifting process where all of the clumps are sorted into a drawer that can easily be dumped. Note: kitties should be at least 5 lbs for the sensors to work.
Though the brand recommends using its own litter, pet parents can use almost any clumping litter with this machine. Plus, this device has odor control properties that help take the awful smell out of the equation.
Available in beige or grey, the Litter-Robot measures 24.25″ x 27″ and weighs 25 lbs. It is available for $499, but shoppers can also opt to pay in monthly installments with Affirm.
What to hide your device? Check out the Litterbox litter box furniture options, such as the Credenza. It hides the box from view while still providing access for your kitty
Litterbox Stainless Steel Litter Box Review
Are you finding that your cat is just not into their litter box? The Litterbox Stainless Steel Litter Box is built to make kitties and their owners happy.
Featuring an ergonomic design with rounded edges, your feline friend will have an easy time getting in and out. Plus, it’s an extra-large size (23.5” x 15.5” x 6”) that gives them loads of room for bathroom time.
The stainless steel is durable and built to last. It won’t rust or allow scents to set in over time.
Get the Stainless Steel Litter Box for $29.
Litterbox Cat Tower Review
Aren’t we just slaving away at work in order to provide our pets with the best life possible? If you fit into that category, it may be time to seriously consider the Litterbox Cat Tower.
This contemporary cat tree was designed in a collaboration with Sauder furniture. It features three different levels for your cat to climb, as well as compartments with special vegetable-dyed scratch pads. And, there’s extra soft cushioning with a cat bed featured on the bottom.
Talk about giving your kitty what she deserves! And the best part? It easily matches any ultra-modern home decor.
Available in white-on-white or mystic oak woodgrain with black trim, the Cat Tower is available for $269. But, this product is also eligible for Affirm payments.
Litterbox Furry Cat Sac Review
Have you ever wanted to crawl in a furry sack and call it a day? The Litterbox Furry Cat Sac provides a cozy little den for your furry best friend.
Available in five different colors, including dark navy and grey, it accommodates cats of all sizes, measuring 20.6” x 15.7” x 8.2”. It’s made of polyester fiber—Litterbox suggests that you don’t put this in the washing machine, but gently spot clean when a refresh is needed.
This snug hideaway is currently available for $20, from $30.
Litterbox Catnip Box Review
It’s no secret that most cats go crazy for catnip. With that in mind, treat them to some fun playtime with the Litterbox Catnip Box. With this bundle, you’ll receive seven of the company’s most-loved products:
- Orange hemp turtle toy
- Refillable catnip salmon toy
- Refillable catnip ladybug toy
- Catnip spray
- Catnip flight with three blends
It will be difficult for your cat to stick their nose up at the Litterbox Catnip Box as there’s a little something for every furry friend. Get it for $40.
Litterbox Subscriptions Review
As cat parents, we tend to run out of basic necessities every few weeks. You know you’re going to need more kitty litter and treats—so why not have them delivered to your door every month?
The brand offers two Litterbox cat box subscriptions, one for litter, and one for miscellaneous necessities like toys and catnip. Let’s take a look at both options.
Litterbox Cat Litter Subscription Review
The Litterbox Cat Litter Subscription is a convenient delivery service that makes sure your furry pal’s bathroom is always stocked and ready.
When you’re ready to subscribe, you’ll first choose how many cats you have, from 1-3. Of course, your decision impacts how much litter you’ll get—for each cat you’ll get 20 lbs worth per month. (Note: for parents with four or more furry friends, the brand has another option for you—just click the “4+” link at the bottom.)
Then, you’ll choose your frequency. Customers can opt to get a monthly delivery or three months-worth every, you guessed it, three months. You’ll save $5 per delivery with the second option.
The litter itself is all-natural and harvested in the US. It’s a clumping formulation, meaning it’s easy to clean. And, it features odor-preventing technology.
The Litterbox Cat Litter also shows up for your cat’s health too, since it’s naturally made there are no harsh chemicals or scents. Easy and healthy for your cat? Sign us up!
Your cost will depend on how many cats you have and your frequency of delivery. Here are the cost options for the monthly subscription:
- One cat: $25
- Two cats: $50
- Three cats: $75
Litterbox Monthly Cat Box Review
We humans love getting surprise subscription boxes every month—that’s why there are so many boxes on the market. Why not spoil your kitty with a similar surprise?
The Litterbox Monthly Cat Box comes with an assortment of 6-8 goodies. Each month, you might get some fresh catnip, toys, cleaning products for litter boxes, or other feline-approved products.
You can cancel your subscription at any point, but, to avoid getting charged for the next month, be sure to do so at least five business days before your next bill date.
Each month, this Litterbox subscription box of cat goodies will cost you $30.
Who Is Litterbox For?
Litterbox is for cat parents who are looking to make their lives easier and their cats’ lives better. Its goal is to be your one-stop-shop for kitty necessities. And, with its line of litter, furniture, toys, devices, brushes, cleaners, and more, we’d say it’s pretty close to reaching that goal!
Like you, Litterbox wants to provide only the best for your furry friend. So, it follows a “farm-to-feline” approach, using only organic catnip and all-natural, made-in-the-US litter.
Comparison: Litterbox vs. ChillX
We all want our kitties to live a long, healthy, and pampered life. So, it’s no wonder there are so many brands trying to make that wish a reality. But, how does Litterbox stack up to the competition?
We’re hosting a friendly contest between our featured brand and ChillX, another innovative cat tech company. We’ll carve out some key similarities and differences between the two smart litter boxes. In the end, we’ll let you decide on your winner.
We’ve covered the Litterbox Litter-Robot 3 Connect in great detail. The ChillX AutoEgg is its competitor. Here are some similarities:
- Uses weight sensors to know when to clean
- Odor control
- Multiple colors available
- Affirm for monthly payments
And, here are the main differences:
- AutoEgg features a short but wide egg shape
- AutoEgg is on backorder
- Litter-Robot uses sifting technology, whereas the AutoEgg uses a rake
- Litter-Robot uses WiFi to connect to an app, but the AutoEgg has a display (no WiFi)
- AutoEgg is cheaper at $399, whereas the Litter-Robot 3 Connect is $499
One big difference to note between ChillX and Litterbox is that our featured brand also offers a wide variety of other cat necessities, including its litter subscription. Meanwhile, ChillX focuses solely on its one device.
Litterbox Reviews: What Do Customers Think?
This wouldn’t be a thorough Litterbox review without hearing from customers. We turned to the brand’s site, Reddit, and Facebook to get the scoop (pun intended).
On Litterbox.com, some of its most popular products have garnered hundreds to thousands of reviews. Here’s an overview of how some options stack up:
- Waste Drawer Liners: an average of 4.6/5 stars from 2016 ratings
- Litter-robot 3 Connect: an average of 4.5/5 stars from 8135 ratings
- All-natural Clumping Cat Litter: an average of 4.4/5 stars from 1406 ratings
- Litter-robot Cleaner Spray: an average of 4.9/5 stars from 132 ratings
- Litter-robot Cleaner Wipes: an average of 4.6/5 stars from 198 ratings
- Litter Mat: an average of 4.6/5 stars from 261 ratings
- Litter Trap Mat: an average of 4.8/5 stars from 486 ratings
- Credenza – White Plank: an average of 4.4/5 stars from 152 ratings
First, we chose to take a deeper look at the cat litter. Most customers agree that it is the best option on the market, noting it “clumps perfectly” and is easy to clean up. One pet parent also reports that it requires less maintenance than other brands:
“Absolutely won’t use anything else… Low dust in the air, which results in less overall cleanup. Reduced tracking outside the litter, again reduces cleaning. Delivered to my front door, bonus, love that I don’t have to water my time driving, shopping and lugging the litter into the house.”
Other customers love the convenience of the delivery service, too.
There were a couple of negative comments about damaged items. But, we were happy to see that a representative from the company reached out to all of these customers to try and help them find a solution. It seems Litterbox has a solid customer service team.
Next, we turned to Reddit to see what customers had to say about the Litter-Robot. One customer wrote a testimonial after owning the device for four years:
“I got my LR3 like 4 years ago. The only issue I had was the night light seemed to stop working. Well I found the fix and it was that my cats kept walking over the top of the LR and therefore the light wasn’t being lit bright enough for the sensor. Other than that the LR has been the best purchase I’ve ever made for my cats.”
Meanwhile, another Redditor confirms that the device is incredibly low maintenance. This user reports changing the litter bag once a week, topping up the litter when needed, and giving it a wash every few months—that’s it!
The common con we found was that it’s too small for some cats. Make sure to check out the specification before buying to ensure your kitty fits comfortably!
We found some positive sentiments about the brand’s team on its Facebook page, where it earned 3.5/5 stars from eight shoppers. One user comments that she found “the service team to be outstanding – always responsive, talented, and patient.” Meanwhile, another commentator had an issue, but the company was quick to fix it:
“I had an issue on my account that persisted and the team was quick to take care of me and make sure the issue was resolved quickly! Thanks for the help and the amazing litter. No litter compares!”
All in all, Litterbox’s products fare very well in reviews and seem to be approved by pet parents and their kitties. We found no consistent negatives about the company. Though some shoppers reported costs that were higher than what they saw from other brands, most agreed that the price was worth it.
Is Litterbox Worth It?
All of you cat lovers out there, we’re happy to report that Litterbox is worth the buy. We took into account the company mission, products available, customer feedback, and more—and, the brand looks pretty solid.
Litterbox offers convenience in the form of monthly subscriptions, safety due to natural and organic ingredients, and devices that save you time, like the handy Litter-Robot. We found thousands of testimonials that stand by the quality and efficacy of its products, too.
Though some of the products are pricier than what you’d find from generic companies, our research shows that the quality and time saved are worth it. For all of these reasons, this Litterbox review readily recommends this brand.
Litterbox Promotions & Discounts
This Litterbox review found a few ways for shoppers to save on the company’s products:
- Free shipping on orders over $35
- Sign up for one of the brand’s subscription services to save
Where to Buy Litterbox
You can shop for the brand’s collection exclusively on Litterbox.com.
Where is Litterbox made?
All of the company’s products are designed and manufactured in the US, with the Litterbox robot cat litter box being made at its facility in Wisconsin. Its headquarters is stationed in Michigan.
What is Litterbox’s Shipping Policy?
Litterbox offers free shipping on orders in the United States over $35, with litter delivery on the next business day. Other products usually take 3-7 business days. If your order is below $35, the shipping charge will be $10.
For locations outside the US, the shipping charges range anywhere from $30-$350, depending on what you’re ordering and where it’s going. To see a full breakdown of the shipping payments outside the US, visit the brand’s Shipping Policy page.
What is Litterbox’s Return Policy?
If you want to make a return, your item must be in new condition. Reach out to the customer service department within 90 days of your purchase for return consideration. All of your paperwork, including proof of purchase, needs to be included and it is the customer who is responsible for the cost of the shipping returns.
Due to health and safety reasons, there are no returns or exchanges on the following products, if opened: litter mats, cat beds and tunnels, sprays and wipes, apparel, cat toys, and catnip. There are also no exchanges or refunds on closeout discounted items.
How to Contact Litterbox
If you have any questions after reading this Litterbox review, you can contact the brand’s team by:
- Submitting a ticket on its website
- Phone: (877) 250 – 7729
Want to keep track of your cats health? Look into Pretty Litter which helps you stay on top of your cat’s well-being with its smart, non-toxic formula.