LOJEL Review

In partnership with LOJEL

About LOJEL

Travel is second nature to me at this point. I’ve flown enough times to see the good and bad of almost every luggage brand out there. Some cases roll smooth for a year then collapse when a wheel cracks. Others look great in the store but never fit right in an overhead bin. I’ve dealt with zippers that split mid-trip, interiors that trap odors, and warranties that sound reassuring until you actually try to use them.

Over time I’ve learned what I actually need. A case that’s practical, not flashy. Strong enough to take a beating but light enough to move around easily. Wheels that stay quiet, interiors that don’t turn musty after a couple of trips, and a company that still helps you years after the sale.

LOJEL stepped into this gap back in 1989 with luggage designed for real travel problems, not just showroom polish. Today the brand is run out of Hong Kong, and the same family still leads it. Their focus is on simplicity, repairability, and sustainability, which already puts them in a different lane compared to most luggage companies that expect you to replace instead of repair.

Their Cubo line is the clearest example of what they’re trying to do. It’s got a flat top opening, expandable body, recycled shell, washable lining, and a warranty that runs for ten years. On paper it sounds like the answer to a lot of the frustrations I’ve carried over the years. The question is whether it actually delivers once you put it to use. That’s what I wanted to find out.

Highlights

• LOJEL started in Japan in 1989 with Chih Chang Chiang and is now run by his grandson An Chieh Chiang.
• The company is headquartered in Hong Kong and has offices across Asia, North America, and Europe.
• LOJEL designs luggage and bags that focus on simplicity, durability, and user-friendly features.
• Their Cubo line is built with a flat top opening that makes packing easier in tight spaces.
• Cubo cases expand for extra capacity but can also compress when you need less room.
• The shell uses 50 percent recycled polycarbonate combined with virgin polycarbonate for strength.
• Interiors are lined with solution-dyed recycled fabric that resists fading and saves water in production.
• A removable and washable lining helps keep the suitcase clean and fresh after trips.
• The compression divider and multiple pockets make organizing clothes and gear straightforward.
• Cubo comes with smooth, quiet 360° wheels designed to handle airports and city streets.
• A TSA 008 combination lock and stronger woven zipper design provide added security.
• LOJEL supports repairs through a global service network and offers a 10-year luggage warranty.
• The brand is working toward carbon neutrality and eliminating plastics in packaging by 2026.
• In 2024 they reported repairing over 45,000 suitcases and diverting more than 105,000 kg of waste.
  

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LOJEL Review

When I look at a new piece of luggage, I start with the details. The small design choices tell you more than the marketing copy ever will. In this section I’ll run through the features that stood out to me the most, then get into the Cubo models themselves to see how those ideas work in practice.

Unique Features

What makes a suitcase stand out to me isn’t the color or the branding, it’s the little choices that make travel less of a hassle. After years of dragging bags through airports and hotels, I’ve learned to pay attention to how they open, how they roll, how easy they are to clean, and how well the inside actually keeps things in order. 

One thing I’ve noticed with LOJEL is that they don’t act like a typical luggage brand. A few things stood out to me once I started digging in.

They build for repairs, not replacements

I’ve had wheels crack mid-trip and handles that quit after a few months. With most brands, that means buying a new case. LOJEL designs theirs so parts can be swapped out, and they’ll even ship spares if you want to fix it yourself. That’s the only reason a ten-year warranty really holds weight.

A warranty that doesn’t hide in fine print

I’ve owned “lifetime” warranties that turned into a headache the moment I filed a claim. LOJEL’s approach is more grounded: the first year they’ll repair or replace with little fuss, and after that they’ll still cover defects and send parts when possible.

Sustainability with real numbers

Most brands talk about being green. LOJEL posts receipts. In 2024 they fixed over 45,000 suitcases and cut nearly all plastic out of packaging. When you travel often, you see how much waste piles up, so stats like that mean more than slogans.

Simple design

I’ve carried “smart” luggage with built-in chargers and hidden features that broke in weeks. LOJEL skips that. Their gear feels stripped back to what matters: strong shells, washable interiors, layouts that don’t make packing harder.

Family roots with global reach

The brand started in Japan and now runs out of Hong Kong, still led by the founder’s grandson. That continuity shows, but so does their reach. If I break something in Europe or North America, support doesn’t feel out of reach.

Gear for travel and daily life

They don’t stop at luggage. Their everyday bags carry the same no-nonsense feel. I’ve tried one of their smaller packs, and it works the same way their suitcases do: clean design, built for real use.

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Specs only tell part of the story. A suitcase can look perfect online but feel completely different once you’re dragging it through a terminal or trying to unpack in a cramped hotel room. That’s why I always pay more attention to how a bag works in real situations. For me, the two Cubo sizes that matter most are the Medium and the Large.

 LOJEL Cubo Medium

The Cubo Medium has become my go-to for week-long trips. At 65 x 45 x 30–33 cm it holds around 70 to 77 liters, which is enough for clothes, shoes, and extras without feeling oversized. It weighs 4.3 kilos, so it’s light enough to move around but still solid in the hand.

The flat-top opening is the feature that stood out first. Unlike clamshell designs that eat up floor space, the Cubo opens from the top, which makes packing and unpacking easier in small rooms. I noticed the difference right away in a hotel where I only had a narrow strip of floor to work with.

The expandable body is another practical touch. I used it on a trip where I came back with more than I left with. Expanding the case gave me room without needing an extra bag. Inside, the compression divider and multiple pockets kept things in place, which saved me from the usual mid-trip mess.

The wheels are built with bearings, and they roll smoothly and quietly. I tested them across airports, sidewalks, and even uneven paths, and they didn’t rattle or drag. That’s important when you’re covering long stretches on foot.

Cleanliness is something I usually struggle with after humid trips. The Cubo’s removable and washable lining solved that. Being able to pull it out and clean it properly meant I didn’t have to live with that stale luggage smell.

On security, the Cubo comes with a TSA-approved lock and a woven zipper design that feels stronger than the usual standard. I checked it in without worrying about weak points.

Price tends to run in the $400 to $450 range, depending on where you buy. It’s on the higher side compared to generic luggage, but I see it as an investment. Between the 10-year warranty and the fact that repairs are possible instead of buying new, it feels like money better spent over time.

For me, the Cubo Medium hits the balance I need most often. It’s compact enough for easy handling, big enough to cover a full week away, and it solves practical problems I’ve dealt with for years on other cases.

 LOJEL Cubo Large

The Cubo Large is the case I pull out when I know a week won’t cut it. At 77.5 by 55 by 34 to 37 centimeters it holds 120 to 130 liters, which is more than enough for long trips or for carrying things for more than one person. It weighs 5.7 kilos, so it’s heavier than the Medium, but that feels reasonable given the capacity.

What surprised me most was how manageable it stayed once packed. Bigger cases usually feel like a burden the moment you leave the house, but the Cubo Large rolled smoothly through airports and hotel lobbies without becoming awkward. The flat-top opening helped too. Even in tight rooms I could get into it without rearranging the space around me.

The expansion panel makes sense here as well. With the extra capacity already built in, being able to stretch it further means I never worry about bringing back too much. On longer trips that flexibility takes away a lot of the usual stress.

The Large shares the same structure as the Medium: organized compartments, washable lining, and the TSA lock. What mattered to me is that scaling up didn’t make it flimsy. The bigger body still felt solid and under control, even fully packed.

It usually sells between $500 and $550 depending on the region. That puts it in the premium bracket, but for travelers who take extended trips or tend to carry a lot, it earns its place.

For me, the Cubo Large is the bag for the long hauls. I don’t bring it out every month, but when I do, it makes heavy packing feel less like a chore and more like part of the plan.

LOJEL Review: What Do Customers Think?

When I went through different review sites and community discussions, I noticed something consistent: travelers who have used LOJEL often highlight how thoughtful the design is and how much easier it makes their trips. Across platforms like Pack Hacker, Thingtesting, and Reddit threads, people tend to appreciate the durability, smooth wheels, smart organization, and unique top-opening style that sets LOJEL apart from more common clamshell luggage.

One of the biggest praises I saw was around how practical and travel-friendly the cases are, especially when dealing with cramped hotel rooms or long international trips. The trunk-style opening in particular gets a lot of love, since it saves space and makes packing less of a hassle.

“Overall I kind of feel like this luggage was designed by someone who’s really thought through what they want in a suitcase and put these features in. So it’s been great using it so far.”

Another recurring positive is the quality of the wheels. Many users mentioned that LOJEL’s wheels glide smoothly across airports and even hold up well on tougher terrain like cobblestones. This is a big deal since wheels are often the first part of a suitcase to give out.

“The wheels on this thing are SO good, it glides like a greased-up body on a slip and slide.”

On top of that, customers appreciate the removable lining for cleaning, expansion options, and the vibrant color choices that make spotting luggage on a carousel much easier. Several reviewers also noted that even after many flights, their cases remained sturdy and reliable.

“I have just completed a 10 week trip across Africa and Europe doing 11 different countries on 16 different flights and my Cubo medium LOJEL has performed superbly.”

Even when small issues come up, some reviewers mentioned that customer service was responsive and quick to provide solutions, such as sending out replacement parts at no cost.

Taken together, the overall sentiment is that LOJEL manages to balance style, durability, and function in a way that wins over frequent travelers. The brand’s reputation is steadily growing, with many people saying they’d happily choose LOJEL again after trying it once.

Is LOJEL Legit?

Yes, LOJEL is a legit brand. They’ve been around since 1989, starting in Japan and now operating globally with offices across Asia, North America, and Europe. Their products are sold in more than 500 stores worldwide and backed by up to a 10-year warranty, which shows confidence in their durability. 

What makes them stand out is that they design with real travel needs in mind, such as the Cubo series with its flat-top opening and washable linings, while also committing to sustainability goals like using recycled materials and working toward carbon neutrality. That history, reach, and accountability make LOJEL a trusted name in luggage.

Is LOJEL Cubo Worth It?

Travel has a way of teaching you what works and what doesn’t. After years of flying constantly, I’ve tried just about every type of suitcase you can imagine. Some looked sharp but didn’t last, others had fancy add-ons I never used, and most were just variations of the same clamshell style that always seemed to get in the way. When I switched to the LOJEL Cubo, the difference showed up right away.

The design makes sense for how people actually travel. The flat top opening might sound like a small tweak, but in practice it changes the entire packing routine. I could slide it onto a rack, crack it open in a tight hotel room, or grab something quickly at the airport without rearranging everything around me. After a few trips, it felt like every other suitcase was stuck in the past.

The Cubo also makes moving from place to place feel easier. The wheels roll quietly and don’t fight back when the ground gets uneven. Long walks through airports or city streets stop feeling like a chore because the bag actually keeps up. I noticed how much energy I saved compared to dragging older luggage that pulled or tilted no matter how carefully I packed.

Inside, the setup is practical without being fussy. The pockets and dividers give enough structure to keep things organized, but I never feel boxed in by them. One feature I didn’t expect to care about was the removable liner. After weeks of travel, a bag picks up the smell of the journey, and being able to wash that out before the next trip makes a big difference. It’s one of those details that doesn’t get enough credit until you’ve used it.

For me, the Cubo feels like it was designed for travelers who actually live out of their bags. That’s why I keep reaching for it, and why I’d say it’s worth every trip I’ve taken it on.

Where Can I Buy LOJEL Cubo?

The Cubo is sold through LOJEL’s official website and a network of more than 500 retailers worldwide. Availability depends on your region, but their site makes it easy to find a nearby stockist or an online partner. If LOJEL hasn’t launched in your country yet, you can sign up on their website to get notified when it does.

FAQs

What are the advantages of registering a product?

Registering with myLOJEL provides benefits such as digital record-keeping, priority support, access to the global service network, authenticity verification, and exclusive premium content.

Is registration necessary to keep the warranty valid?

No, warranty coverage is still valid without registration. However, unregistered owners will need to provide proof of purchase if a claim is filed, and they will miss out on extra benefits like priority support and easier processing.

What repair options does LOJEL offer?

LOJEL supports repairs through a global service network. If damage is caused by a manufacturing defect, replacement parts and repair work are covered under warranty. For normal wear and tear, airline mishandling, or out-of-warranty cases, repairs may involve service or shipping costs.

Can repairs be arranged while traveling?

Yes. LOJEL’s global support allows travelers to access help while abroad. Customers can be directed to local distributors or repair centers, depending on the situation.

How do I contact LOJEL?

LOJEL can be reached directly through their official website. Customers can choose from several contact categories, such as product support, store information, orders and returns, or corporate partnerships.

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