Reviews

MyUS Review

About MyUS

MyUS Review

I’m fully aware that shipping issues are a first-world problem, but we Canadians have it rough. It seems that the best brands only deliver within America and their own country.

Plus, it doesn’t help that duties and customs eat up most of the checkout expense. Racking up to hundreds of dollars, that $200 dress is now suddenly $400. What do?

Instead of waiting for a hopeful discount, MyUS allows customers to order products from brands that don’t ship to their country. It’s considered a great alternative for companies that don’t offer international delivery.

Boasting over 95.9k followers on Instagram, it seems that MyUS is a favorite among shopaholics. 

It’s time to expand your shopping cart. The beauty of online purchasing is its ability to cross continental borders.

Keep reading this MyUS review as I provide a comprehensive view of the brand, its services, customer ratings, promotions, and more to help you decide if they’re worth checking out. 

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Overview of MyUS

MyUS Review

Shopper exclusion isn’t always associated with super-expensive haute couture. Oftentimes, it’s best represented through astronomical duties and customs. International delivery is also a common issue, given that most brands only ship to certain countries. 

Ramesh Bulusu was well familiar with this frustration, which led to the inevitable debut of MyUS in 1997. Originally established to allow customers to receive U.S mail overseas, they’ve expanded their services to include packages and international deliveries. 

Before I jump ahead on this MyUS review, I thought it best to go over some initial highlights. 

Highlights

MyUS Review
  • Allows customers to support brands that don’t offer international delivery 
  • Cuts out any additional fees (including duties, customs, and added shipping charges) 
  • Offers delivery benefits such as TruePrice Guaranteed Pricing and Premier Package Consolidation
  • Available in over 220 countries 
  • Positive customer reviews 

There’s nothing more gut-wrenching than finding the perfect product but to only realize that the brand doesn’t ship to your country. I’ve had my fair share of ill-fated online shopping trips, so I’m well familiar with the pain. It also doesn’t help that some companies do provide international delivery with the assumption that you’ll pay an outrageous shipping charge. It’s a tedious battle.

If you don’t have relatives that live in America, Europe, or Asia, your options are quite limited when it comes to online purchases.

Thankfully, MyUS allows customers to shop to their heart’s content. Designed as a one-time-use service and a membership, buyers can peruse through international websites without the worry of unnecessary expenses. 

Looking to channel your inner Carrie Bradshaw? If so, I’ll discuss some of their services next in this MyUS review. 

MyUS Shipping Review

In retrospect, services like MyUS are dangerous to have—especially if you’re a hardcore shopaholic. That said, it’s always a good idea to keep your options open, just in case.

If you’re looking to transform your online shopping ways into an international affair, I’ll highlight some of their services in this MyUS review. 

MyUS Shopping Benefits Review

MyUS Review

Online shopping is a skill, not a frivolous pastime. It requires patience, a keen eye, and a considerable amount of savings if you intend to go the whole hog. Unfortunately, most professionals are met with the same demise: the lack of international shipping. 

While some are fortunate enough to have family and friends living in various countries, it doesn’t leave much hope for those that don’t. Luckily, MyUS allows buyers to cross virtual borders when it comes to online shopping. 

To join their program, you’ll need to choose one of their 3 available plans. Options include Single Package, Premium, and Business. It’s worth mentioning that Single Package isn’t a membership, which is great for those who aren’t avid online shoppers. 

Each plan comes with its own set of advantages. For instance, Premium customers can enjoy free package consolidation and package repacking, while Business subscribers are given a 10% volume MyUS shipping discount. 

Throughout all of their available plans, customers use the brand’s TruePrice Guaranteed Pricing system to receive an estimate on shipping. It’s a great add-on to prevent any surprise expenses before committing to checkout. Price-wise, I’ll provide the deets down below:

  • Single Package: dependent on your order and location 
  • Premium: $10/per month or $60/per year 
  • Business: $10/per month 

MyUS Currency Converter Review

MyUS Review

As a Canadian, I often mistake U.S prices for CAD. It’s a disappointing mix-up, given that the resulting cost is always higher than expected. If you’re looking to shop without ‘rose-colored glasses,’ MyUS offers a handy Currency Converter on its website. 

It allows customers to input any type of currency, including pounds, euros, yen, and pesos. Free to use, I recommend bookmarking this page for future MyUS shopping trips. 

MyUS Address Review 

MyUS Review

Those intent on purchasing an expensive jacket or jewelry piece should be mindful of shipping. If you decide to sign up for MyUS, I’ll provide some specifics to keep in mind. 

As previously mentioned, customers must sign up for one of their available plans. Afterward, the brand will issue your very own MyUS address. You can then start shopping at your favorite retailers, ranging from Amazon to ASOS. 

Checkout is a bit more complicated compared to traditional online purchases, as it requires customers to fill out more information regarding quantity, size, and location. You will also need to input your MyUS address in this step to receive discounted rates. 

Once your order has arrived at the brand’s US or UK facility, it’s time to arrange for the final delivery. It’s worth mentioning that MyUS inspects each package to ensure no damage. Additionally, shipping is quite speedy, as it reportedly only takes 2 to 4 days to arrive. 

Who Is MyUS For? 

MyUS Review

MyUS is for avid online shoppers who often have issues concerning international shipping. Given that the internet is home to millions of diverse brands, I think it’s safe to say that everyone has encountered some problems with overseas delivery. 

Obviously, MyUS isn’t exclusively geared to shopaholics, as they’re also recommended for one-time purchases. Affordable in rate, you don’t have to worry about paying additional fees on top of your pre-existing shipping costs. 

MyUS Reviews: What Do Customers Think?

MyUS Review

Considering its convenience and affordability, MyUS appears too good to be true. Online shopping is known to be a prime example of the phrase: “not everything is what it seems.” Thankfully, I found a relatively positive response towards the brand. 

While the company has yet to feature a testimonial page on its website, I thought it best to share some of my initial findings in this MyUS review. 

  • Sitejabber: 5,201 reviews with 4.4/5 stars
  • Trustpilot: 7,651 reviews with 3.1/5 stars 
  • Facebook: 7,783 reviews with 4.2/5 stars 

Boasting exceptional customer service and issue-free shipping, it seems that MyUS is a trusted program among online shopaholics. Buyers report that their sales representatives were communicative and helpful in addressing any grievances. 

I have wrongly sent my package to MyUS official address instead of mine. Dorothea (the assistant) had been very nice and immediately fixed the issue and even updates my log,” one Sitejabber user wrote. 

“I used to struggle very hard to buy some American products that do not have delivery to my country, but with myus these difficulties have disappeared and I am able to buy any product. Their prices are not competitive, and they have excellent customer service,” one Trustpilot reviewer detailed. 

The company’s Facebook page holds the most amount of customer reviews. Satisfied buyers were quick to commend the convenience of their service. “The service in general is useful because it’s tax free. You can get special shipping rates with a 20% discount if you use your master card. It’s nice to have everything shipped from one place.” 

Before I conclude this MyUS review with a shiny gold star, it’s worth mentioning that I did uncover some customer complaints online. I’ll be sure to discuss this in detail in the next segment. 

Is MyUS Legit?

MyUS Review

Some users on Trustpilot and Sitejabber cited problems concerning poor customer service and shipping issues. The brand was reportedly slow in addressing any problems, which was a frustration within itself, given the time-sensitive nature of international delivery. 

Others reported missing orders and unexplainable shipping fees. Aside from this, you can relax knowing that the amount of positive reviews outweigh the number of negative ones online. 

Is MyUS Worth It?

MyUS Review

Those who constantly run into shipping problems concerning international delivery should consider using MyUS services. It allows customers to shop without worrying about availability and country-specific restrictions. 

Plus, it’s affordable, which is a great pro to have if you’re a budget-conscious shopaholic. Convenient and easy to use, I can confidently recommend them in this MyUS review. 

MyUS vs ShipitTo

MyUS Review

Package forwarding companies are not a new thing. There are hundreds of brands that offer the same type of services like MyUS, such as ShipTo. Case in point, I’ll discuss the benefits of these two brands to help ensure the best bang for your buck. 

MyUS 

  • Offered as a membership or as a one-time delivery
  • Benefits include TruePrice Guaranteed Pricing, Premier Packaging Consolidation, and discounted carrier rates 
  • Ships within 2-4 days to the final destination 
  • Has a mobile app 
  • Positive customer reviews 

ShipiTo

  • Offered for customers and for businesses 
  • Benefits include assisted purchasing, consolidation, and faster mailout 
  • Affordable 
  • Low shipping rates 
  • Positive customer reviews 

It appears that MyUS offers more flexibility with its plans compared to ShipiTo. That said, it’s always a good idea to conduct a bit more research before you commit to any package forwarding company. 

MyUS Promotions & Discounts 

MyUS Review

Let’s end this MyUS review with some highlights, shall we? For instance, I found out that the brand offers a 30-day free trial for its Premium membership. Aside from this, there appear to be no active promotions or discounts offered exclusively by the brand. 

Where to Buy MyUS

MyUS Review

Looking to shop til’ you drop? If so, customers can head over to myus.com to see what they have to offer. 

FAQ

MyUS Review

Who owns MyUS?

MyUS is currently owned by parent company Aramex International. 

Does MyUS ship internationally?

I can confidently report that the brand is available in over 220 countries. 

What is MyUS’s Shipping Policy?

This wouldn’t be a complete MyUS review without going over the brand’s shipping policy. In relation to the final delivery process, it usually takes 2 to 4 days for your package to travel from the company’s warehouse to your provided address. 

Shipping charges are determined by the weight and size of your order. It’s worth mentioning that MyUS offers insurance and tracking information as additional assets. 

What is MyUS’s Return Policy?

MyUS only accepts returns if your order is damaged. If that’s the case, the brand encourages you to contact their customer support team. 

How to Contact MyUS

MyUS Review

For inquiries unrelated to this MyUS review, you can contact the brand through:

  • Phone number: +1 941-227-4444
  • Email: [email protected]
  • Filling out the contact form online 
  • Mailing address:

4299 Express Lane

Sarasota, FL 34249 USA


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