Oliver Bonas Review

About Oliver Bonas

An independent, UK–based lifestyle brand, Oliver Bonas serves up the season’s latest products with flirty, feminine flair. From trend-forward apparel to gotta-have-it homeware, if you’re in the mood for feel-good fashion and decor, you’re in the right place. 

According to recent scientific research^[1], the incorporation of feel-good elements in fashion and home decor can have a positive impact on mental health and well-being.

For example, studies^[2][3] have shown that bright colors and floral patterns can increase feelings of happiness and joy, while certain scents, such as lavender, can have a calming effect.

Oliver Bonas incorporates these principles into their products, making you feel a sense of accomplishment in the act of shopping for aesthetically pleasing items. It’s all about self-esteem and overall life satisfaction!

New to the brand? It’s been around for almost 30 years and has amassed a following of 509k on Instagram alone. In recent times, it’s been featured in Stylist and The Times but is loved around the globe by those looking for unique, contemporary pieces.

For the full scoop on this much-loved retailer, don’t miss out on this Oliver Bonas review. Here, I’ll tell you everything you need to know about the brand—including the details on its bestsellers, customer feedback, and more—so you’ll know exactly what to expect. Let’s start with the basics.

Overview Of Oliver Bonas

What started out as a small UK shop with a second-hand cash register evolved into a seriously successful chain with over 80 stores across the UK. How? I’d say it has a lot to do with the founder’s eye for creative design. Originally in 1993, Oliver Bonas opened up as a hub for interesting goods collected from around the world. 

Over the years, Olly decided to create his own designs instead, and I bet he’s glad he did. Still an independent store, it’s one to support if you like the values that come with it—like supporting UK youth which the brand has done for three years straight by donating $1 from every purchase towards this cause. 

Looking for an ethical company? Oliver Bonas has been a member of the Ethical Trading Initiative and Sedex since 2017. 

Oliver Bonas’ motto is “Work Hard, Play Hard & Be Kind.” And you’ll find these values reflected throughout the brand’s collection of gorgeous, quality items you can feel good about buying. For instance, it’s designing pieces with sustainable fabrics like seagrass and is diverting 100% of its waste away from landfills in its stores and offices.

So what’s next for this Oliver Bonas review? I’ll tackle the highlights first, then give you a peek at some of the brand’s bestsellers.

Highlights

• Great variety of clothing, furniture, jewelry, and accessories
• Well-made, quality items
• New designs in store weekly
• Donates to youth programs
• Recycling program
• Ethical trading
• Sustainability initiatives
• Tons of deals and discounts
• Ships around the world
• Free shipping options

There’s a little bit of everything at Oliver Bonas, but don’t expect one category to shine over the others. Each collection is made with the same quality and integrity so that you can outfit yourself and your home with the same effortless style.

Oliver Bonas Products Review

In this section of my Oliver Bonas review, I’ll introduce you to a variety of the brand’s bestselling products. Since it makes furniture, apparel, jewelry, homeware, and skincare, you’ll learn a little bit about each category before you shop. 

Before we start, you should keep in mind that if your order totals over $300 (with so many chic pieces, it isn’t hard), you can pay for it over a 12-month period instead of all at once.

Oliver Bonas Metallic Spot Navy Blue Bardot Mini Dress Review 

The Metallic Spot Navy Blue Bardot Mini Dress is both flirty and moody at the same time. Featuring an off-the-shoulder style, you can pull it down to bear more skin, or up whenever you need to be more conservative. Enjoy its frilly layers with heels for an ultra-girly vibe, or add leggings and combat boots for an edgy look. 

Made from a blend of cotton, viscose, polyester, and metal listed fiber, you’ll be pleased to know that this Oliver Bonas dress is machine washable for easy care. A dress to take you through the seasons, add it to your year-round wardrobe for £70.

Oliver Bonas Ezili Pearl & Disc Charm Loop Necklace Review 

In fashion with the layered necklace trend, the Ezili Pearl & Disc Charm Loop Necklace is chunky and bold, featuring two different chains affixed with lobster clasps. The first is a large-linked short chain that lies close to your neck, while the other is longer and lays flat with a smattering of pearl and gold pendants that hang from three circular hoops. 

Extendable from 15cm to 17cm, it’s made from freshwater pearl, steel, and alloy. Working well with elegant and boho styles, get yours for £30.

Oliver Bonas Loha Green Velvet Sofa Review 

There’s a retro edge to this Loha Green Velvet Sofa. In a color that’s making a comeback, the mossy green will add a pop of old-school color to your living room or lounge. It’s made from rubberwood, rattan, and upholstered velvet—taking on a smooth, curved shape that’s daintily feminine. 

If you’d like to imagine this piece of Oliver Bonas furniture in your space, it measures 76cm in height, 130cm in width, and 68cm in depth. To care for it, use a lint roller and spot treat. Add it to your favorite space for £975.

Oliver Bonas Hanging Star Embellished Gold Mirror Review

At 38cm in height, the Hanging Star Embellished Gold Mirror would be the perfect mirror to place in your entryway. Ideal for those last-minute checks before walking out the door, it’s a vintage glam piece that adds personality to your home.

The glass mirror is framed with brushed gold brass that’s affixed with a gold and green hanging charm. Complete with the hanging chain, it’s 42cm from top to bottom. Buy one for £28.

Oliver Bonas Eva Pink Concrete & Gold Foil Desk & Table Lamp Review

With a modern flair, the Eva Pink Concrete & Gold Foil Desk & Table Lamp is quirky and fun. And with its light pink circular base, it would look great on your writing desk or on a nightstand. 

Finished with gold foil for a touch of glam, while this funky lamp doesn’t come with the oversized bulb as pictured, if you can find one, it’s highly recommended.

As for durability, since it’s made from concrete and brass, it’s a pretty solid piece. Measuring H 9.5cm x W 9.5cm x D 9.5cm, get it for £40.

Oliver Bonas Mallows Beauty Pineapple Enzyme Cream Face Mask Review

Beautiful skin never goes out of season. And Mallows Beauty Pineapple Enzyme Cream Face Mask is an easy way to get glowing, fresh skin year-round. Made with natural enzymes that slough off dead skin, this antioxidant-rich mask is the boost of nourishment that dry, dull skin so desperately needs. 

It’s great for all skin types and lifestyles—considering it’s a vegan and cruelty-free formula. Purchase a 100ml bottle for £19.

Who Is Oliver Bonas For? 

Oliver Bonas makes women’s clothing, jewelry, furniture, and homeware. I’d say its collection has a trend-led, youthful, and feminine edge to it, with its target audience lying somewhere between 20-40.

Oliver Bonas Reviews: What Do Customers Think?

It’s essential that you get to know the brand before shopping, but since you’re here reading this Oliver Bonas review, you probably already had that idea. Moving right along, in this section, I’ll walk you through a range of customer feedback from around the web. Let’s start with OliverBonas.com.

On the brand’s site, ratings and comments are pooled into one big section. There, we can see the brand was awarded 4.73/5 stars and has 289,319 reviews. If you didn’t know how popular this brand was, then you do now. The first Oliver Bonas review we’ll look at is below:

“Love this jewelery stand, great space and love the height of it. It’s taller than most so is great for slightly longer items. Lovely finish also.” Here’s another customer review for good measure:

“Photo does not do this lovely blouse service. Quite large in sizing but love the shape and style. Pretty muted pinks and greens in the flowers – an absolute bargain in the sale.”

From these two comments, we can learn that Oliver Bonas’ products—regardless of what they are—are of good quality and that they look even more impressive in person. Other comments on the site mention great quality as well as great service. Let’s move on to Trustpilot to see if the same kind of feedback is there.

On Trustpilot, the brand has a slightly lower score than on its own website—3.5/5 stars and 329 reviews. Here’s how it breaks down:

• Excellent: 54%
• Great: 8%
• Average: 5%
• Poor: 7%
• Bad: 26%

Ok, so there are much fewer 5-star scores here, but still a lot of high points. Here’s one Oliver Bonas review that caught my eye:

“The company managing their collections (Evri) failed in collecting my return and registered the tracking as if they had collected it. Anya from OB customer service team was amazing at reorganising a collection very quickly and helping me. I appreciated the real human response.”

This is the kind of service we always look out for. Mistakes are bound to happen with online shopping, but it’s how a company recovers that matters most. It was super common for me to read that Oliver Bonas has excellent customer service and fixes its mistakes quickly. 

The final place I checked for feedback was Reviews.co.uk. There, 132,447 buyers awarded the brand 4.8/5 stars which is a nearly flawless score. What do folks like so much about Oliver Bonas? Most comments I read were about the quality of items and customer service. 

“Did a click and collect purchase of my bike basket, the girls in the shop were so helpful and let me unwrap it all and test it on my bike there and then! The basket is beautifully handmade too. Thank you,” one customer wrote in an Oliver Bonas review. Another had this to say: “Very good, I always love OB products. Such good quality and design and customer service.”

It sounds like customer service is certainly one of Oliver Bonas’ strong points—whether that’s in-store or online. Along with that, shoppers speak of good quality products across the board.

Is Oliver Bonas Legit?

No Oliver Bonas review would be complete if we didn’t check for red flags. And I’d be lying if I said I wasn’t impressed with how much feedback there is online for this brand. Thankfully, tons of feedback means an accurate depiction of the brand, which also means common complaints get flushed out and we know which ones to pay attention to.

The most common complaint I came across was in regards to items arriving damaged. This is sad because it’s not always the company’s fault. It could be the shipper—especially because I’ve read multiple comments about excessive packaging—though I don’t want to throw stones here. In the world of online shopping, excessive often means safe. 

Here’s the good news: shoppers rave about Oliver Bonas’ customer service, reporting that when something did arrive damaged, the brand was quick to replace it or offer a refund. That sounds like great customer service to me. And I also appreciated finding replies to the majority of complaints made on Trustpilot. 

Is Oliver Bonas Worth It?

Depending on your budget, you may find Oliver Bonas to be an affordable or expensive retailer. One thing I appreciate about the brand is that it offers 12-month payment plans for orders over $300, so you can have all of the sassy essentials in your basket and still eat that month. 

And with its modern, approachable style, I truly believe that there’s something for everyone at Oliver Bonas. Plus, to top it off, the brand ships around the world and offers a handful of ways to save a few bucks. So yeah, I do believe that this brand is worth it.

Oliver Bonas Promotions & Discounts 

This is the kind of store you want one of everything from. All Oliver Bonas’ dresses? Yes, please. 

For that very reason, while writing this Oliver Bonas review, I was pleased to find quite a few ways to save. Check them out below:

• Get £5 off your first order by creating an account
• Enjoy £5 off on your birthday by subscribing to the mailing list 
• Take 10% off your order if you’re a student
• NHS worker? Use your Blue Light Card to get 10% off

And while I know it’s a little ways away, if you create an account and register now, you can get Oliver Bonas coupons to use on Black Friday (when it arrives).

Where To Buy Oliver Bonas

Ready to shop? If so, head to OliverBonas.com or visit one of the brand’s retail stores in the UK.

FAQ

Who owns Oliver Bonas?

Oliver James Mark Tress owns Oliver Bonas. Opening his first store in 1993 in London, he now has 85 stores across the UK. 

Does Oliver Bonas ship internationally?

Yep! Oliver Bonas ships to most countries around the world. However, depending on where you live, you may not be able to order furniture or delicate items. For US shoppers, standard delivery rates start at $14 and you can expect your order within 7-14 business days.

What is Oliver Bonas’ shipping policy?

For all UK customers: Oliver Bonas orders should reach your doorstep in 2-3 business days. Standard delivery costs £3.95 or is free if you spend over £50.00. Here’s what else you should know about shipping:

• All orders are sent out via the brand’s UK warehouse
• You’ll get delivery notifications throughout the shipping process
• You can set up drop-off instructions for your driver if you’re not home

If you’ve ordered furniture, a courier will be in contact with you to set up a delivery time and date. You’ll need to be home to receive your order and white glove service is available if needed.

What is Oliver Bonas’s return policy?

Having second thoughts about your order? If so, that’s totally fine. You’ll have 30 days from the date of receipt to start the return process. When making a return, be sure to stick to the following guidelines:

1. All items must be in unused condition with their original packaging
2. Jewelry, intimates, and face masks can only be returned if they’re in a sealed (unopened) package
3. Swimwear must have the hygiene sticker still in place
4. If you live in the UK, US, Ireland, France, Germany, or Spain, use the Returns Portal online
5. If you live anywhere else, you’ll be responsible for all shipping fees and should send your return to this address: Oliver Bonas Website Returns, Unit F Davis Rd Ind Park, Chessington, KT9 1TQ, United Kingdom

When sending a return, be sure you complete the returns form and include it in your package. Shipping costs €7.50, which will be returned if your whole order is sent back. Once your order has been processed, you’ll receive a confirmation email and your refund will be credited to your account. This can take up to 10 business days.

How To Contact Oliver Bonas

So, you’ve reached the end of this Oliver Bonas review, what’s next? If you still have questions, the brand’s customer service hours are Monday to Friday, 9:00 am – 6:30 pm, and on weekends from 9:00 am – 5:00 pm.

Either send a message on WhatsApp or email the brand’s team from the Contact Us page on oliverbonas.com.

---

Check out some related reviews you imght like:

Jayson Home Review

Pottery Barn Review

Wall Pops Review