Tech

Rad Power Bikes Review

About Rad Power Bikes 

Rad Power Bikes Review

Electric bikes are an option that have caught my attention, giving me the freedom to peddle when I need to and stop when I don’t. Rad Power Bikes is North America’s most prominent electric bike brand. The company caters to the conscious consumer who wants an eco-friendly method of transportation. 

Rad Power Bikes has won numerous awards, including Best Places to Work in Seattle, Internet Retailer‘s Top 1,000, Forbes 30 Under 30, and 50 Tech Companies To Know.

Rad Power Bikes values are labeled as RADICAL: Responsible, Accountable, Diverse, Innovators, Customer-driven, Approachable, Learners. I think that’s pretty clever.

What can you expect for this Rad Power Bikes review? I’ll explore the brand and its products, as well as customer ratings, promotions, and more. Hop on and let’s get this thing moving.  

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Pros and Cons  

 Rad Power Bikes Review

Let’s keep this Rad Power Bikes review chugging along by taking a look at the pros and cons for a quick overview first:

Pros

  • Award-winning eco-friendly electric bikes 
  • Variety of e-bikes with different functions 
  • Free mobile at-home testing and service
  • Installment payment options available through Affirm
  • Free US shipping 
  • International shipping 
  • 12,000+ 5-star reviews 
  • 14-day free returns 
  • 1-year warranty 

Cons

  • Some customers report issues with customer service 

Features

Rad Power Bikes

Rad Power Bikes offer several features that contribute to their popularity and functionality. Here are some notable features commonly found in their e-bikes:

  1. Electric motor and pedal-assist: Rad Power Bikes are equipped with electric motors that provide pedal-assist functionality. This means the motor provides additional power while you pedal, making it easier to ride uphill or cover long distances without exerting excessive effort. Some models also offer a full-throttle option for electric-only propulsion.
  2. Battery and range: Rad Power Bikes come with lithium-ion battery packs that provide power to the electric motor. The battery capacity varies between models, typically ranging from 400Wh to 750Wh. The range of a Rad Power Bike depends on factors such as rider weight, terrain, assist level, and weather conditions but can generally vary from 25 to 75 miles on a single charge.
  3. Multiple assist levels: Rad Power Bikes offers multiple levels of pedal assist, allowing riders to choose the desired amount of electric assistance. These levels typically range from 1 to 5, with higher levels providing more power assistance and faster speeds.
  4. Cargo capacity: Some Rad Power Bike models, such as the RadWagon, RadRunner, and RadCity Step-Thru, feature built-in cargo capabilities. They have sturdy frames, racks, and cargo areas designed to carry groceries, gear, or even passengers. This makes them ideal for utility and commuting purposes.
  5. Display and controls: Rad Power Bikes come with a handlebar-mounted display that provides essential information such as speed, distance, battery level, and assist level. The display also allows riders to control various settings and features, such as adjusting assist levels or activating lights.
  6. Integrated lighting: Many Rad Power Bike models have integrated front and rear lights, enhancing visibility and safety during rides. These lights are powered by the bike’s battery and can be controlled through the display.
  7. Tire options: The brand offers various tire options to suit different riding preferences and terrain. They offer standard street tires for urban commuting, all-terrain tires for versatility, and even fat tires for off-road adventures or riding on challenging surfaces like snow or sand.
  8. Accessories and customization: Rad Power Bikes sells a range of optional accessories that can be added to enhance the functionality and customization of the bikes. These accessories include fenders, racks, baskets, child seats, panniers, and more.

7 Rad Power Bikes Bestsellers

Saving the planet doesn’t have to be top of the mind when you’re riding a Rad Power Bike, but maybe, just maybe, you can rest a little easier knowing e-bikes are putting us on the path (or bike trail) to a cleaner future.

Coming up in this Rad Power Bikes review, I’ll introduce you to a range of the brand’s bestsellers.

While Rad promises accessible pricing, I was still happy to find that each model can be purchased through monthly Affirm instalments.

Rad Power Bikes RadRunner 1 Review

I don’t often travel light. My backpack weighs a ton and I often stop to pick up more things along my journey. That’s why if I’m going to get an e-bike, it needs to have cargo space.

The RadRunner 1 is the winner of several notable awards, including Best Value Cargo Bike 2020 and Best Utility Electric Bike of 2021. The bike wasn’t built just for utility, though.

This bike is made for customization, with a total of 330 accessory combinations. Yes, you did read that right, your RadRunner 1 can be uniquely yours. Accessorize to your heart’s content to truly expand the bike’s functionality. 

And get this: the RadRunner 1 is the very first e-bike to have an adjustable driver’s seat. Keep the seat low, so your passenger can snuggle up close, or raise the seat up to get proper leg extension while pedaling.

The specs of the bike oil down to a 750W geared hub motor, up to 45+ miles per charge, a 48V 14Ah lithium-Ion battery, and a 300lb capacity. Get to where you need to go with ease and style with the RadRunner 1 for $1,199.

Rad Power Bikes RadRunner Plus Review

Even though I think they’re worth it, e-bikes are kind of a splurge for me. That’s why I appreciate designs like the RadRunner Plus that have space for two—meaning I don’t have to get a separate bike for my partner and I to enjoy a cruise.

The RadRunner Plus is a head-turning electric utility bike that comes fully-loaded with all-new upgrades and accessories. If you’re craving a premium e-bike experience, this is the ride you’ve been waiting for. 

The RadRunner Plus is built to help you take on any hill, explore roads less traveled, and with a stylish passenger package, you and a friend can put the “joy” in “joyride.”

These wheels retail for $1699, sporting a free-spirited retro design combined with performance and panache. This model has a 7-speed drivetrain, suspension fork, and a high-quality headlight.

I love that you can ride in comfort with the extra-wide front and rear fenders, with a backlit LCD to track your speed and distance.

Rad Power Bikes RadWagon 4 Review

Traveling in a car is so easy. With space for all my stuff, I don’t have to worry about juggling it as I head up a hill like I would on a peddle bike. But cars have their limits too, and unless you drive an electric, your carbon footprint skyrockets.

That’s why I’m kind of obsessed with the RadWagon 4, I can let it do all the heavy lifting. This bike is the most robust and versatile version of the RadWagon yet. It features smaller, innovative tires developed by an expert team of engineers to achieve a low center of gravity.

The new frame design ensures multiple adjustability points including a telescopic seat post and easily maneuverable handlebars. This next-level hauler is designed for those loading up to go for a ride, whether that’s taking the kids on a trip across town or a weekend visit to the farmer’s market.

Heading out for a ride in the dark? This bike features integrated brake lights with strobe, reflective sidewalls for ultimate visibility, and super bright headlights to help you see ahead. This Rad Bikes model is full-priced at $1699.  

Rad Power Bikes RadCity 4 Review

Biking to work makes a lot of sense, but depending on where you live, getting there can be a pain. I’ve biked to work a few times in my life but it’s not something I look forward to.

Winner of Best Commuting Electric Bike of 2021, the RadCity 4 is a commuter’s dream. The iconic commuter bike comes in a single, 18.5″ frame size to fit a wider variety of riders.

This model has been updated with swept-back handlebars designed to keep you comfortable on longer rides, mounted on its frame for an optional wheel lock. 

The RadCity 4 lets you get across town like never before. You’ll power over hills with ease, and you’ll do it all in style and comfort with a stock rear rack and fender front suspension.

It also features puncture-resistant tires, reflective sidewall striping, and integrated brake light. Never worry about being late for work again with this bike for $1499. Search “Rad Power Bikes Radcity review” online for the inside scoop from customers. 

Rad Power Bikes RadMini 4 Review

Don’t let the “mini” in its name fool you. The RadMini 4 is a rugged space saver. The bike can quickly fold when you need some extra room but this e-bike packs quite a punch when you’re ready for action and adventure.

I think it would be great for fitting through tight office doors in the morning then heading out for an after-work adventure.

This Rad Bikes design embodies power, convenience, and versatility. This heavy-duty bike features puncture-resistant tires, front and rear fenders, plus integrated brake lights. A folding telescoping handlebar stem enhances adjustability.

The e-bike also features a 750W geared hub motor, up to 45+ miles per charge, a 48V lithium battery, and a backlit LCD. Get the Rad Mini 4 and start the fun for $1499.

Rad Power Bikes RadMini Step-Thru 2 Review

The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. This model encompasses Rad Power Bikes’ design philosophy to produce machines that combine power with ease, convenience, and accessibility.

It’s designed with a streamlined throttle and upgraded handlebars for a more comfortable, ergonomic ride. I read that this model features the lowest standover height of any Power Rad Bikes’ models. Add the adjustable handlebar stem, and the most robust folding mechanism ever built.

Add a twist grip throttle, suspension fork, and the strongest hinge ever made for a folding bike, and voila. You’ve got a remarkably accessible fat tire bike. Get this space-saving bike for $1499.

Rad Power Bikes RadMission 1 Review

Winner of Best Affordable Electric Bike of 2021, The RadMission 1 is a slick and stylish single-speed electric metro bike for city riders craving more excitement and utility. But don’t let its simplicity fool you.

This bike comes with a 500W high-torque motor and a 20-45+ mile battery range. The RadMission 1 is ready to handle any mission. Hills? For regular single-speed bikes, it would be gruelling. For this bike, not so much.

One of the many vital features I’m pumped about on the RadMission 1 includes the single-speed drivetrain promising comfortable riding and low maintenance. It’s ideal for last-minute trips across campus or zipping around town on an urban adventure. The lightweight bike weighs under 50lb, available for $1099

Who Is Rad Power Bikes For?

 Rad Power Bikes Review

Rad Power Bikes’s bikes are ideal for commuters looking for eco-friendly and efficient means of getting around urban or suburban areas.

They also appeal to recreational riders who want to explore their surroundings, go on leisurely rides, or venture off-road.

Additionally, those who prioritize sustainability and want to reduce their carbon footprint will appreciate the eco-friendly nature of Rad Power Bikes.

Rad Power Bikes Reviews: What Do Customers Think?

Rad Power Bikes Review

It’s time to dive into the deep end. In this part of my Rad Power Bikes review, I’ll reveal what customers of the brand honestly think of Rad Power Bikes (reviews compiled as of June, 2023).

Before I officially dive into this Rad Power Bikes review, I should note that finding customer reviews outside the brand’s website was a challenge for me.

But let’s begin with the good. Rad Power Bikes boasts thousands of 5-star reviews on their site (with no option to filter reviews). Customers applaud the brand on the high-quality, diversity of the e-bikes, prices, and exceptional customer care. I’ve included a short list of ratings for some best-sellers below:

  • RadWagon 4: 4.6/5 stars, 1,781 reviews
  • RadRunner 2: 4.6/5 stars, 761 reviews
  • RadCity 5: 4.7/5 stars, 5,161 reviews
  • RadExpand 5: 4.6/5 stars, 614 reviews

One customer on the website wrote: “I bought a RadPower bike this year, and I’m so happy with it. The bike is great but what is as important to me (or maybe even more important) is that their support is superb. I can’t praise them enough. Very friendly, fair, and professional people.” 

Rad Power Bikes Review

Another positive review on the Rad Power Bikes site loves their new transportation mode. “I love my Radwagon 4. It is great fun to ride…I haven’t used the new car for any around town errands. I get stopped almost every time I ride it by someone who wants to ask what it is and where I got it.” 

Like I mentioned earlier in this part of my Rad Power Bikes review, I found it challenging to track down customer reviews outside of the brand’s website, so take these complaints with a grain of salt.

Here’s the thing: the primary concern amongst negative reviews is a lack of communication with customer service. Customers have stated they’ve reached out to customer service but are met with silence, waiting days for a response. Other smaller complaints regard issues with assembly and uncomfortable bike seats.  

At the end of the day, I read many positive comments about this brand, and they far outweighed the negative. Rad Power Bikes seems to be a well-loved brand with dependable tech and durable features.

Are Rad Power Bikes Worth It?

Rad Power Bikes Review

Are Rad Power Bikes worth it? Ultimately, at this point in my Rad Power Bikes review, I think the brand is worth buying. The brand offers various e-bikes for all sorts of cyclists that serve a variety of functions.

Bikes range from casual weekend riders, cross-city commuters, and everything in between. I certainly think brand has a bike that will meet your needs. The price you’ll pay for one of its e-bikes is significantly less than what you would spend on a car, and less than many other e-bikes on the market.

Plus, using an e-bike is much better for the environment! Rad Power Bikes are also highly customizable with hundreds of accessories. There’s hundreds of ways to customize your bike exactly how you want it. 

As I mentioned before in this Rad Power Bikes review, treat the negative comments with some skepticism. There are thousands of positive reviews on the Rad Power Bikes site that contradict the very few negative reviews.

Alternatives

If you’re not sold on Rad Power Bikes, there are several other e-bike brands I can happily recommend, such as:

  • Founded in 2018, VTUVIA is on a mission to create reliable, all-terrain ebikes that won’t break the bank. Not only do they offer affordable ebikes, but their designs are also high-quality, good-looking, and have excellent customer feedback.
  • DYU’s design concept, “intelligence in standard, design comes first” is telling of their innovative approach. Their ebikes are no doubt packed with smart features, but they pay serious attention to the little things that make them really stand out.
  • Vvolt offers a line of design-driven e-mobility solutions to help you curb your carbon footprint. From user-friendly features to easy assembly, everything about this brand focuses on the customer. 
  • Urtopia‘s e-bikes aren’t just ebikes, they’re a next-gen method of transportation that blends technology into your commute, offering a one-of-a-kind riding experience.

Rad Power Bikes Promotions & Discounts 

Rad Power Bikes Review

While writing this Rad Power Bikes review, I saw that the brand is currently offers $300 off the RadRover 6 Plus + 3 free accessories. I also read up on its Refer a Friend promotion where for every pal you invite, you get $50 and so do they.

Where to Buy Rad Power Bikes

Rad Power Bikes Review

If you live in Seattle, you can visit the Rad Power Bikes showroom. If not, you can visit the online store at RadPowerBikes.com

FAQ 

Where are Rad Power Bikes made? 

Rad Power Bikes are designed in Seattle but are manufactured in China. 

Are Rad Power Bikes waterproof? 

I read that Rad Power Bikes were originally designed to withstand rainy Seattle weather, meaning they perform well in wet conditions. The e-bikes are water-resistant rather than 100% waterproof. 

How fast do Rad Power Bikes go? 

Rad Power Bikes reach a top speed of 20MPH. 

How much does a Rad Power Bike cost? 

I found that the Rad Power Bikes price is dependent on the product. Some e-bikes cost upwards of $1,700, but many of the ones included here fall below $1,500.

Do Rad Power Bikes come assembled? 

Rad Power Bikes are shipped nearly fully assembled. That means some assembly is required but nothing too extensive.

What is Rad Power Bikes’ Shipping Policy?

The company ships to all of the US, while Rad Power Bikes international shipping is available to Canada and Europe. Free shipping is available for US and Canadian orders. For more info on European shipping costs, visit the “Shipping Information” section on the website.

For Canadian and European orders, in-stock items typically ship within 2-3 weeks after payment confirmation. The same is true for European orders. In-stock items ship within 5 business days. All delivery times are calculated based on location. 

For Rad Power Bikes order tracking, the brand will send an email with the FedEx tracking info. Or, you can check the Rad Power Bikes order status via FedEx’s website.

What is Rad Power Bikes’ Return Policy?

The Rad Power Bikes warranty protects against all manufacturing defects for 1 year. If once you receive your bike you have second thoughts, you can return it as long as you do so before the 30-day mark. To request a refund, follow these steps:

  1. Check out the Terms of Purchase for US returns and Canada returns to learn which products are eligible for returns. 
  2. Take a photo of the item in its original packaging to share with the Product Support team. 
  3. Submit a return request form, including the reason for the return, and attach a photo taken in the previous step. 
  4. Rad Power Bikes will review the request and get back to you within 3 business days.  

Canceling an order that hasn’t shipped will result in a refund. But, if the item has shipped, the item cannot be canceled. However, you return the item. Search “Rad Power Bikes cancel order” for more info. 

How to Contact Rad Power Bikes

Need more info? I found a few ways to contact Rad Power Bikes customer service: 

  • Email: [email protected] 
  • Rad Power Bikes phone number: 1-800-939-0310
  • Contact form found on the website

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Ask the community or leave a comment

Ask a Question
Good places for eBike riding in Southern Missouri/Northern Arkansas?
Asked by Karl (3 years ago) Reply

Are there any trails that allow eBikes within 100 miles of Mammoth Springs Arkansas, West Plains Mo, or Doniphan Mo? Are there good sources where I could look up that information? Thanks!

Bike delivery
Asked by Tony Eddy (3 years ago) Reply

I purchased a bike listed as in stock now I find out it will take over three months to get it. Three weeks ago I was told it would be shipped in two weeks today they tell me that it will be another six weeks. They may have a good product but it is no good if they cannot deliver. My daughter was going to purchase 2 bikes and I told her not to if she wanted them this summer.

Horrible customer service, dishonest about delivery schedules, false reasons for being delayed
Asked by MacK (2 years ago) Reply

I ordered a Rad Mini 4 because I wanted a folding electric bike to take on travel, and according to them when I ordered it would arrive well before my departure – and I ordered the special front and rear racks. Rad grabbed my $1700+ and shipped the racks right away. But no bike… so I called them – response – well early next month (not June 30 as promised.) At this point their website was still promising my original delivery date, while on the phone they were humming-and-hawing and unable to say when. This went on for about 3 weeks. Finally it was going to have to be shipped to my first point on my travels – but uhhhh no, could commit to even delivery 3 weeks late.

One their website excuses, excuses. One was clearly dishonest, the blocking of the Panama Canal – for two reasons. First that was a 4 day wonder. Second, Rad is on the West Coast and the bikes come from China – they don’t go through either the Panama or Suez Canal (the West Coast is straight across the Pacific from China) – it was an obvious lie.

I gave up, demanded a cancellation and refund. This lasted to the day before my morning departure – they kept insisting on delayed refund, and only partial until the racks were returned. I threatened small claims case and pointed out that they’d had my money while I waited on the bike – they’d better give me mine and wait on the racks … and by the way, they could wait until after I returned.

I’m now back and looked at the shipping labels for the racks – “BILL SENDER”. Yes, Rad expects me to pay to ship these racks back to them. That’s not happening. They lied when selling me the racks that I’d have the bike to go with them in time for them to be useful to me.

As for customer service – largely useless.Slow to answer the phone, have no authority to do anything, have no knowledge of when bikes are going to be shipped, can’t provide any useful information. Mushrooms, kept in the dark and fed on….

Their onsite customer reviews are also sanitised to appear 5 star … it takes little searching to find a lot of angry customers. Their marketing person seems to think fibs and lies will solve the problem. It won’t.

Now what to do with those racks cluttering my hall….

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