Redline Steel Review

About Redline Steel

Redline Steel is a veteran-owned company that makes high-quality steel wall art, canvas prints, leather bracelets, and other design pieces. Redline Steel has been featured on CBS, Fox News, ABC News, and publications including Forbes, Business Insider, Entrepreneur Magazine, Huffington Post and more. 

It’s not just the media buzzing about Redline Steel. Their designs have gathered a 94k fan base on Instagram, where they showcase their designs, customers, and production process. This Redline Steel review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, to help you decide if they’re worth the buy. 

Redline Steel Review

Overview of Redline Steel

The patriotic Redline Steel brand is a small, veteran-owned business, proudly founded and manufactured in the USA. Redline Steel was founded by Colin Wayne in January of 2016, headquartered in Huntsville, AL. 

The mission of Redline Steel is to create high-quality art that customers will enjoy for many years to come. The company is diverse in its production, with a collection ranging from custom address plates and home decor, metal man cave art, to jewellery, and military memorabilia. One thing’s for sure, there is a celebration of all things American in this eye-catching and unique art! 

Redline Steel Review

Redline Steel art is cut by one of four precision lasers. From there, a piece is taken to the grind station where the artwork gains dimension and layer. The steel decor is then sprayed with a finish and rust-proofed. The fulfillment station is the final step, where seriously durable art is packed and sent to your home. Products designed for wall display come with mounting holes so you can install them yourselves. 

Redline Steel is built on proud American values and as a veteran-owned company, they are happy to say that their materials are sourced in the United States. Everything is under one roof from steps A to Z. 

If you would rather catch the highlights of the Redline Steel review, here’s our sum up:


  • Good quality steel products 
  • Steel is treated and resistant to rust
  • Handcrafted and run by a small veteran-owned company
  • Unique decorative products and customization
  • Wide selection and lots of variety to choose from
  • For the most part, prices are accessible 
  • The company offers flexible, 4-part payments through AfterPay


  • Customers commented that Redline Steel had slow shipping times and the customer service team were difficult to get in touch with 
  • Customized items may take up to 12 weeks
  • Only ships throughout the US

Redline Steel has a fascinating array of handcrafted products including indoor and outdoor artwork, monogrammed and custom signs, jewellery, and memorabilia. This Redline Steel review will show you some of their top sellers:

Redline Steel Personalized Home Decor

What is most striking about this Redline Steel category is how eclectic it is. In our Redline Steel review, we found a diverse range of customizable pieces to fill every part of the home, putting your special stamp on a unique style of decorating.

You can create a custom monogram for children’s bedrooms, or to display your family name with pride. Redline Steel also offers attractive yard stakes for displaying your address, so you’ll have the fanciest one on the street. With these options and many others, you can make your home individually represent you and your family, one piece at a time.

Custom Word Text

The Custom Word Text is a big part of what Redline Steel does. These pieces can really define the space in your home, as well as how you relate to it and use it. They can set your mood, act as a reminder of what makes you who you are, or what motivates you. A terrific asset of the Redline Steel home decor is that it has a rust-resistant powder coating, so it will maintain its condition over time. 

In our Redline Steel review, the first thing we learned which impressed us was that the Custom Word Text costs begin at $15.95 for 1-4 letters. Other options include 5-8 letters ($22.95), 9-14 letters ($28.95) and 14-20 letters ($35.95). The Redline Steel custom monogram is a great deal if you ask us! 

The Custom Word Text is only available in one color (matte black), so it won’t have a very striking effect on dark walls. Instead, you could attach it to a wooden backing and make it a display! 

There are a few steps involved in the Redline Steel ordering process and we wanted to give you a heads up:

  • The dimension ranges are 5” to 20” (width), 1.5” to 4” (height) depending on the letter
  • You select the number of letters
  • This customized product does not allow for spacing between words, so if you order “Custom Text” the item will be cut as “CustomText”
  • Only letters (not numbers) can be accepted

Split Monogram

Redline Steel’s Split Monogram makes a fantastic addition to the front hall, living room, or kitchen space. There are an array of options when it comes to choosing your split monogram and the variety accounts for the distinct qualities that define your family. 

You can pick from small, medium, large and XL sizes, and between matte black, copper, and silver shades. The Split Monogram costs $64.95 (small), $125.95 (medium),  199.95 (large), or $299.95 (extra large). For exact dimensions, refer to

This thick, 16 gauge steel Split Monogram is built for lifetime durability. It’s also multi-purpose, so if you love it indoors and then change your mind and want to hang it outdoors, the steel is adaptable, since it’s rust resistant. 

Fancy Address Monogram

For this Redline Steel review, we looked into another bestselling custom piece, the Fancy Address Monogram. Our first impression: this is a classy piece that will set your property apart. It’ll sharpen up your front lawn, and people will never have trouble seeing your street address.

The Redline Steel Fancy Address Monogram comes in small ($89.95) and medium ($149.95), available in matte black, copper, and silver colors. It can only accommodate numbers. The yard sign is made from 12-gauge American made steel and powder coated, so it’ll display on your front yard for decades to come.

Redline Steel Preset Home Decor

Redline Steel is rooted in a passionate and proud American identity which makes them committed to helping you outline your personal identity. One way to do this is through home decor that says something about what you value most. 

For this reason, our Redline Steel review turned up pieces for identifying with faith, being a pet mom/dad, or making your love for wine or caffeine addiction known to everyone who steps into your kitchen. Products like these show your house guests what you’re all about.

Coffee Cup Wall Piece

One clearly popular Redline Steel pick is the Coffee Cup wall piece. If you love your morning java as much as we do, you don’t need a reminder to set the mug out but you like to celebrate in the ritual. This beautiful accent to your kitchen can be appreciated as you take in the aromatic steam and first feelings of energy rushing through your body. 

We thought $29.95 was a perfectly reasonable price for this piece that will transform the vibe of your kitchen. Available in matte black, copper, and silver, its dimensions are 11.5” by 10”, so this artsy Redline Steel Coffee Cup can fit into a flattering corner or over your sink or stove to make a subtle but meaningful statement. 

Tree of Life Wall Piece

The celebrated Redline Steel Tree of Life has universal meaning. Whether it celebrates your family roots, the feeling that life is full circle, or that there are infinite possibilities branching and sprouting, this piece can set the tone for a living space. It is neutral enough to blend in while still drawing attention through its ornate design. 

The bronze, silver, or gold Tree of Life comes in small ($59), medium ($129), large ($229) and extra large ($309), and can be customized for an additional $20. Good news: Redline Steel offers free shipping for all purchases over $99. Check the Redline Steel website for exact product dimensions. 

Redline Steel Patriotic America Art

As veterans, patriotism is at the centre of Redline Steel values and it infuses one of the company’s main themes. Many of their best selling products are naturally very patriotic— whether it’s a personalized gift, preset home items, bracelets, keychains, or USA steel monograms, Redline Steel puts America first and their products reflect this allegiance. 

Redline Defender Flag

The Redline Steel Defender Flag is a striking take on the American flag that pays homage to soldiers, showing the troops who keep their proud country safe, and the thousands who lost their likes, brave men and women who sacrificed them to defend their people and the national values rooted in centuries of history.

In 1777, shortly after the War of Independence, America established its national flag. It’s a thought-provoking, inspirational piece which will ground any home in American loyalty, to its way of life and the soldiers that defend it, a bold spin on the traditional flag we love and respect.

You can get the Defender Flag in small ($89), medium ($159), large ($219), and extra large sizes ($309). The small and medium sizes are great as subtle display pieces in the office, or you can go all out with the larger displays to showcase your ultimate pride in the common spaces.

In God We Trust Eagle

In our Redline Steel review, we were naturally interested in finding out more about the In God We Trust Eagle. With one look, you get a majestic feel and display your liberty and pride. The Eagle – in its American pride – is glorious. 

Here’s a bit of fascinating history on the Redline Steel bald eagle: it was established as the national emblem of the United States in 1782, as a symbol of “long life, great strength and majestic looks,” that mirrors present-day America. Not only are you asserting its meaningful purpose in a time of changing political values, but emphasizing the importance of protecting this endangered species. We are so down for all this and hope you are as well.

For $89 (small) and $169 (medium) sizes, the Redline Steel In God We Trust Eagle comes in red, white and blue, blue, red, white or black. You can choose the colour that fits your power colours and the theme of your room. The protective, patriotic eagle will guard over your home space, wings wide. 

Redline Steel Reviews: What Do Customers Think?

Redline Steel Review

Our Redline Steel review would not be complete without evaluating customers’ opinions on the brand:

We encountered some negative reviews of Redline Steel, mostly related to customer service. One customer said that they received the wrong product and they had a major challenge getting in touch with the company by e-mail phone or other means. Other customers echoed similar frustrations around shipping and shipping times. The single most common complaint was that customers could not get in touch with Redline Steel. 

Despite the trouble with customer service, the majority of customers were happy with their products. Redline Steel customers felt that the quality made the products worthwhile. One customer commented about the lightweight of the products and said they were easy to hang. The products were described as beautiful with precise craftsmanship

Is Redline Steel Worth It?

Redline Steel Review

After taking a thorough look at all of the nooks and crannies of Redline Steel, we think that the company is worth it because of the quality of the products and the unique style. The process and the craftsmanship are detailed. As well, Redline offers a range of choices for sizing, colours, and payment options (see the Where to Buy section). 

At the same time, we encourage you to proceed with open eyes and caution around the customer service experience. Some customers received the wrong Redline Steel product, did not receive their product or received their products on stretched timelines. Additionally, the team did not respond by email or phone to queries and concerns. We think the products are worth the hassle, but we want to be transparent about the issues in this Redline Steel review.

Redline Steel Promotions & Discounts 

We searched the Redline Steel website high and low and we found a clearance section. We also came across a Redline Steel promo code and a Redline Steel discount code for 15% off your first order. We encourage you to check back with their website regularly. 

Where to Buy Redline Steel

We looked into the best options for purchasing Redline Steel and found that the product is available through their website,, and Amazon.

Purchase Through AfterPay 

Redline Steel offers the option to pay in four payments through AfterPay. Customers pay 25% of the product cost and the remaining three payments are processed every 2 weeks. We love this flexible, accessible payment plan!


Redline Steel Shipping Policy

The company states that products will be processed quickly and safely delivered. Redline Steel ships to anywhere in the US using USPS or UPS, and delivery charges are determined by the weight of the order. Estimated delivery is based on the availability of your item: 

  • Stock items can take 1-3 weeks after the order is placed 
  • Flags and monograms take 3-6 weeks 
  • Customizable items can take 12 weeks 

Unfortunately, Redline Steel does not offer international shipping, but is looking to expand their delivery locations for the future.

Redline Steel Return Policy

Redline Steel is currently not accepting returns or exchanges due to the high transmission rate of COVID-19. In normal circumstances, the company does offer returns, though some products such as custom items and monograms are non-refundable

There are no refunds or cancellations on bracelets or key chains either. Non-customized and stock items are subject to a 15% cancellation fee if the request is made more than 24 hours after purchase. Returns and exchanges will be accepted up to 10 days after receipt of the item. Overall, we found the return policy unfriendly and unaccommodating. 

Contact Redline Steel

If you have other queries that weren’t addressed in this Redline Steel review, you can contact the team in several ways:

  • Email: [email protected]
  • Contact page on
  • Facebook, Twitter, and Instagram

Ask the community or leave a comment Ask a Question

Asked by Tana Carrisales (3 months ago) Reply

I ordered from your company the first week of Nov. You charged my credit card Nov.9th. I have not received my order. No one answers your customer support phone line. When or will I receive my order??? If I do not hear from your company by Friday, Dec. 18th I will take action to resolve this issue. Thank you.

Answered by Ann Smith (2 months ago) Reply


Did you ever get a response? I received one order, that was not as advertised. I am trying to see what my options are. I also placed 4 orders, on Nov 14 & 16th, and have not received them yet. I have sent 4 requests, to customer service, Wayne Colin and to another email address from their website. Nothing. I have had it!

Asked by James Reynolds (2 months ago) Reply

Ordered a couple of items on Nov. 30 – Hummingbird Love wall design and Candle wall design. Received delivery on Dec. 20 and the wrong item was sent. Did not get the Hummingbird Love wall design. Have sent emails and called to leave a voice mail message with no response. Horrible customer service. Might be veteran owned but not veteran run.

Asked by Jana V (2 months ago) Reply

I ordered a seasonal “special” they were offering on Facebook back on 12/10. Christmas has now passed and the tracking number they gave me says the shipping label was printed on 12/20, but it is still sitting in AL.

Asked by Marguerite W Long (2 months ago) Reply

I ordered mine 12/11/2020, and charged my account 12/12/2020. i just emailed them. I also called with just music hanging on. I will give it a few more days.

Asked by Tracy L Portell (2 months ago) Reply

I have ordered in the past and been pleased, however this time I ordered a scroll as a Christmas gift and it arrived misshapen and wrinkled (unable to give). I contacted customer service online and didn’t receive a reply until Jan. 4th. The reply I received advised me to pull magnets and straighten it and put it in a large book to attempt to flatten. They must be kidding, right? I think not! I am not working on or repairing the item! Customer service stinks! Slow to get back and no offer to correct the problem! Maybe I should drive over it with the car tires to flatten if the book trick doesn’t work??! AVOID!

Asked by Ralph Pollnow (2 months ago) Reply

I placed an order for Christmas items in November and was charged immediately on my credit card. I have not received the items. In December and January my credit card was charged for gift boxes which I did not order or receive. I want a credit on my card and all orders and future orders cancelled.

Answered by Karen (2 weeks ago) Reply

I’m glad I read your post. The same thing happened to me in regards to the monthly box. I never signed up either. Must be in teeny tiny print. $30.92 might no be much to some but it is to me. It’s the principal.

Asked by Gail Smith (2 months ago) Reply

I placed an order on Dec, 4, 2020. I’m still waiting for shipping. My credit card has been charged. Please RSVP on an update.

Asked by donna (2 months ago) Reply

Complaints do nothing unless you turn them into the BBB. They will take care of it.

Asked by Shauna Whatley (2 months ago) Reply

I have3 orders from back in December my card was charged but no products I ordered from Steel roots decor 3 days ago I have heard from them with a tracking number the item will be here tomorrow why can’t I get items from Redline that fast? I know who gets my business from now on

Asked by KB (1 month ago) Reply

*** Check out FB page REDLINE STEEL RIPOFF before ordering ****
I went to place an order today for a “free” Love hummingbird. All you pay is shipping. The site kept trying to get me to buy something else when I was trying to check out. So, I added a Peace hummingbird for 5.95 with no additional shipping cost. When I got my email with my order summary, the total was nearly $20! They charged me $5 for the
“free” Love and 8.95 for Peace, plus $5.97 shipping.

I emailed their customer service and filled out an online customer service complaint.
When I tried to post on their FB page and leave a bad review, they deleted them. I also tried to messenger them through their page and they blocked me. This is definitely NOT an honest company. I have submitted a complaint to the BBB and am disputing the CC charges.

Asked by Durene Cason (1 month ago) Reply

I places three orders (one 12/27, 1/2 & 1/14) and the shipping was taken out of my checking account each tie but I have never received the orders. I had placed regular orders before three “free” ones and did receive those orders. I will not order again until I receive the “pay shipping only” orders.

Asked by Gerard Kowalski (1 month ago) Reply

Company hides behind “Veteran Owned” I am also a veteran and now retired. Having made a couple orders from your company – your services NON_EXISTENT!! Damged goods yet your company never replied to my requests, still waiting for last order and no responses to my emails1 I’ll never order or recommend your company.

Where is my order?
Asked by Trish Tye (3 weeks ago) Reply

I ordered 3 items a month ago. My card was charged immediately. I have emailed several times, with no response. DO NOT order from this company!!!!!!. No customer service and no answer to questions

Asked by Debra Merritt (3 weeks ago) Reply

I made an order Jan 8 and 11th That’s when $ came out of my account I still haven’t received them Can you check to see where my order is since I already paid for it ?

Terrible business
Asked by Debra Merritt (3 weeks ago) Reply

I wish I had read these comments before ordering Fuck the company I live on a fixed income and can’t throw money away WTF

159.00$ Embarrassing toy
Asked by Sheila Peck (2 weeks ago) Reply

I have filed a complaint with the Better Business Bureau I see that many other people have also. Their shipping Dept & complaint department Are truly lacking. Customer Support is nonexistent. And although I have ordered from them many times this was my last order. I ordered a fire pit for my son-in-law and was so excited about it only to get this little tiny toy in the mail 2 months later and it was one month late for Christmas. After finally opening the package I was so embarrassed there was no way I was giving it as a gift. A fire pit that is only about 6 inches tall and $159 what a sham

Asked by Julie Kunick (2 weeks ago) Reply

Where is my order.waiting over a month.also can not get hold of way to run business.

Asked by Kathy Stanhope (1 week ago) Reply

Ordered free item and extra Jan 3rd charges taken out Jan 4th
Have filled out support forms 4 times. Called 3 times. Will soon be 2 months.

Poor Delivery / Customer Service
Asked by Shannon Tripp (4 days ago) Reply

I ordered via a Facebook promo ad (2/11) which does not share the lead time can take 3 to 6 weeks and has the potential to take up to 12 weeks on your ad.

Doing some post purchase research on the company I found that statement on their website ( not easily displayed or found).

I did more research and though they push and promote that you are a Veteran Owned and Made in the USA company, I also see from my they hire out of the USA to manage your social media account / ads (Ukraine/Urguay).

Waiting for the to respond to my email

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