Resort Pass Review

About Resort Pass

Resort Pass Review

Bogged down by the blustery cold winters of the northern states? If you’re ready to take a break somewhere warmer, you’ll definitely want to relax by the pool or in a spa. In those cases, you can score a great deal on a day pass for a spa or pool by booking through Resort Pass.

The service can hook you up with day passes to some of the finest hotels in nearly 300 cities. There are over 900 hotels on their registry, 129k Instagram followers checking in on every post, and thousands of positive customer scores across multiple platforms.

So if you’re looking to find out how you can gain affordable access to the spiffiest pools in your area, then this Resort Pass review is for you. In it, I’ll cover how the service works, who it’s best for, what customers think about it, and even answer some frequently asked questions.

But first, think about how much time you spend in your hotel room when you travel. Likely, you’re spending more time in the common areas like the pools, saunas, or fitness areas rather than your bedroom. Hotels know this, so they often invest a lot more in these amenities than in their rooms.

Resort Pass can give you access to those surreal, aristocratic places that so many travelers only wish they could peer into. Their service is simple to use, adopting a format that’s nearly indistinguishable from hotel booking websites.

Rather than hold you in this introduction forever, let’s move on to the highlights section of my Resort Pass review.


Resort Pass Review
  • Access to hotels in more than 250 cities
  • Prices start as low as $25
  • App is free on Apple and Android devices
  • Discounts for groups of more than 12 people
  • High average customer scores

Resort Pass Review

Resort Pass Review

Resort Pass is a good way for you to get a feel for a hotel’s amenities and bonuses without dropping an absurd amount of money on a stay. The site works by collecting the rates of all the registered hotels in a city in one place and showing all the sweet perks you can enjoy, including:

  • Pools
  • Cabana
  • Food Service
  • Drinks

It’s hard for me to give you a price estimate because there’s a huge range of places you could wind up. You can book at fairly modest hotels and expect to pay the minimum $25 per day price. On the other hand, I saw some cabanas at certain locations that ran as expensive as $350 per day.

How Does Resort Pass Work?

Resort Pass Review

The actual process to book a stay through Resort Pass is as easy as can be. Here’s how the entire process should play out:

  1. Sift through the hotels in your desired area on the platform.
  2. Select the number of guests and the date you wish to travel.
  3. Buy the Resort Pass for the correct date and time.

While that system may look easy for customers, I’m sure some folks are reading this Resort Pass review who want to know how the company scores their sick deals. 

And really, there’s not much magic behind that either. Resort Pass partners with hotels and resorts to let customers redeem day spa passes, gain access to hotel pools, and enjoy cabana amenities for guests that don’t have a booking.

What you do need to remember is that since these are hotels, their prices will vary depending on the season and other factors. Obviously, there are going to be some seasons and months when travel is more expensive than it otherwise would be. This is out of Resort Pass’ control.

Who Is Resort Pass For? 

Resort Pass Review

In my opinion, the best way to use Resort Pass is as a supplement to your other travels. Essentially, if you’re already visiting a city, you should use the service to visit more luxurious hotels that you otherwise wouldn’t get to access.

While allowing you a new way to save on your next trip, Resort Pass could be a good way for you to explore other areas of your destination, or gain a new appreciation for the city you live in.

Resort Pass Reviews: What Do Customers Think?

Resort Pass Review

To give you an idea of what customers think about this brand, I gathered a list of Resort Pass review scores from a few trustworthy rating sites:

  • App Store: 4.9/5 stars, 5k reviews
  • Google Play Store: 4.7/5 stars, 75 reviews
  • Trust Pilot: 4.5/5 stars, 5.7k reviews

The majority of these Resort Pass reviews spoke to the quality of the stays, which showed that the company has a good eye for what customers want during their stay. Here’s how one customer detailed their stay at a resort:

“I recently booked a Spa Day pass in a stunning resort in Scottsdale, AZ! It was a magical experience and spent 4 hours enjoying the hammam bath and saunas at the spa. I really needed to unwind and was able to afford that with ResortPass. Thanks!!”

There were also plenty of positive comments about the site’s functionality. Customers found the service smooth and easy to use, meaning that many of the Resort Pass reviewers felt just as good about their stays as they did about the company. As one user wrote:

“It’s a great website. Very easy to get in touch with customer service and they are very helpful. The only thing I would add is detailed instructions where resort pass guests need to check in and include a hotel map because we lost an hour of our day trying to find out the right spot to go and the hotel staff had never heard of a resort pass and couldn’t help us.”

It was also nice to read so many kind words directed toward Resort Pass employees. They were helpful and insightful, with this final Resort Pass review showing how they remedied one customer’s issues:

“I used the app to book the resorts. There were a good number of hotels to choose from and enough information and photos and cost breakdown to make decisions. I have not yet gone to the resorts booked, but I have emailed with Resort Pass a few times to cancel and rebook and to find out the refund policy. All answered quickly and satisfactorily.”

Is Resort Pass Legit?

Resort Pass Review

If there were any negative comments in Resort Pass reviews, they came from the company not directly communicating with the hotel that customers booked.

This led to some unfortunate interactions between customers and hotel clerks where the staff had never heard of Resort Pass and couldn’t help these customers. Most of the time, these were small issues that were eventually resolved, but it’s worth mentioning because it could cause some users headaches down the line.

Is Resort Pass Worth It?

Resort Pass Review

I’m always looking for a swimming pool and if you’re anything like me, then Resort Pass will likely excite you too. Ultimately, I believe the service is worth checking out and considering for your next vacation.

How To Choose The Best Product

Resort Pass Review
  • Select the city you intend to visit.
  • Look for the services you want to be included.
  • Search through the options Resort Pass offers.
  • Choose one that lines up best with your dates.

Resort Pass Promotions & Discounts

Resort Pass Review

If you are planning a journey with more than 12 people then you’ll want to let Resort Pass know ahead of time. They can hook you up with a 10% discount code for your entire stay.

They also offer coupon codes for the folks that post about the company on social media. Shoot them an email with a link to the post you made tagging them and they’ll send you a coupon. Easy as that!

Where to Buy Resort Pass

Resort Pass Review

You can book your day pass on the Resort Pass website,, or through the iOS and/or Android app.


Resort Pass Review

Who owns Resort Pass?

Michael Wolf is the brand’s CEO. Some of its founders include actresses Jessica Alba and Gwyneth Paltrow.

Can I Upgrade My Booking?

You can upgrade your booking by canceling your current reservation and contacting Resort Pass and explaining that you want an upgrade.

How Do I Add A Guest To My Booking?

You’ll have to purchase another guest pass if you want to add a guest to your day pass.

Can I Bring My Own Food And Drink Items To The Hotel?

No, you cannot.

What is Resort Pass’ Cancellation Policy?

In most cases, you can cancel your booking up until a day before your reservation to receive a refund.

How to Contact Resort Pass

Resort Pass Review

The best way to contact Resort Pass’ customer support is by emailing them at [email protected].

Next, check out some similar reviews you might enjoy:

Landing Review

Anantara Review

Secret Escapes Review

BougeRV Review

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