Rory is a healthcare brand that offers online doctor consultation, contact-free prescription delivery, and ongoing care for women of all ages in the United States.
Featured in Forbes and Bustle, Rory offers prescriptions that help with eyelash enhancements, skin care, sexual health, weight management, allergies, and more. Talk about a brand that does a little bit of everything!
This article will provide a comprehensive Rory review and examine other products, share customer reviews, pricing, and more. In the end, you’ll be able to decide if their services are worth subscribing to.
Overview of Rory
Rory was founded with a clear purpose: to build an online resource and healthcare service for the modern woman.
Specifically, they sympathize with women who aren’t getting the help they need through the traditional healthcare system.
Rory was founded in 2018 and is a branch of Ro, a telemedicine company. Originally, the brand was focused on providing community support for women going through menopause.
It is now led by a team of talented women who use their professional experience, and their insight as women, to pave easy access to top-quality aesthetic products.
Rory’s remote, personalized wellness system is assisted by licensed physicians and nurse practitioners so you can rely on their services with peace of mind.
While Rory offers a comprehensive health maintenance service, this Rory Latisse review will not that it is not a replacement for a primary care physician. If you need emergency care, we suggest contacting your general doctor or local hospital.
Before we go through the specifics of what Rory has to offer you, here are some initial pros and cons:
- Virtual healthcare service tailoring towards supporting women through their health issues
- You can message a Rory physician or nurse any time you have a question, or schedule a phone or video chat
- Rory uses an extensive background check and license verification process for all of their physicians and nurses
- FDA-approved treatments offered
- Roar Blog offers ongoing advice on sexual health and wellness practices
- Partnership with Brilliant Distinctions allows members to collect points to use towards Latisse subscriptions
- Unlimited follow-ups with a healthcare professional
- No prescription or referral required
- Free 2-day shipping in discreet packaging
- Individual shipments can be altered or paused at any time
- Total refund for medication and online doctor visit if the customer can’t be treated via telemedicine
- Rory’s services, products, and medication are not covered by insurance and all sales are final
- Your state may require that the provider and patient chat via video (instead of texting)
- Access to Rory’s prescription medication requires that you have seen a physician in person within the last two years
- One customer reported finding misplaced documents in their package
- Limited to the US
How Does Rory Work?
The first thing you do with Rory is schedule a free online visit. While you might hesitate to share personal information over the phone or in a video call right away, keep in mind that Rory’s service was developed by medical experts.
This step is crucial because your Rory doctor will use the information provided to evaluate your conditions. Don’t worry, it’s the same type of questions and topics discussed during a traditional in-person meeting with a doctor.
Rest assured that all of the information goes through Rory’s secure, uniquely built messenger service.
Another relieving aspect of this step is that your contact with your healthcare professional (a licensed physician or nurse, depending on the situation) doesn’t suddenly end after that meeting.
After the 15-minute introductory call, you will hear back within 24 hours with a prescription plan, offered on a monthly or quarterly basis depending on the product or medication.
Note that the Rory eczema flare-up medication is only shipped and billed quarterly.
At this point, you have established a relationship with your physician and can follow up with them at any time, free of charge. Sound good so far? Just wait until you read the rest of Rory Latisse review.
This process is different for everyone, but that’s to be expected in any medical situation. But, sitting around in the doctor’s office for hours, followed by a face-to-face talk with someone who is pressed for time, goes against Rory’s overarching goal of empowering women.
In the words of Rory’s Clinical Director, Dr. Barnes, “it’s medical care on your terms, with our support.” What could be more comforting than that when it comes to your health?
While Rory has no sign-up or cancellation fee, their aim is to attract long-term patients.
This isn’t a service for potential customers who are on the fence, wanting to wait and try out products before committing to a monthly or quarterly subscription service from the get-go. It is made for those that need frequent prescriptions and health care.
Unfortunately, the only bummer in this agreement with the company is that customers have to wait until after they receive their first subscription order to switch to on-demand shipments. But, this is a small price to pay for what Rory is willing to do for you.
Rory Latisse Review
Rory offers you many different prescription plans to counter whatever health issue you are dealing with. The world is a hard enough place to be in as a woman, and Rory wants to do their best to ease some of the things you are dealing with.
To start off, customers need to know that Latisse is the first and only FDA-approved treatment for growing healthy eyelashes. Full results will come in 16 weeks after first use and show luscious, dark, and long eyelashes.
“Thick but not too thick,” according to one reviewer. Yes, please.
To make the most of the subscription, apply the formula to your upper lashes every night before bed, and stick with it for the long haul. Use the clean brushes in the pack, and be careful to not get the product into your eyes, and wash off any excess.
The Rory Latisse costs:
- $110 per month
- $159 for a 3-month supply
Rory Skincare Review
Another wonderful thing the brand offers is Nightly Defense. This is considered the all-in-one customized prescription for your skincare.
The main ingredients include Tretinoin, the “gold standard treatment” for maintaining a youthful appearance, Niacinamide for battling blotches and breakouts, and Azelaic Acid, which counters swelling and redness with its anti-inflammatory and anti-bacterial properties.
You can expect smooth, wrinkle-free skin with this high-quality product. It is now available at just $5 for a 30-day trial.
Need a little proof at this point? Here is a before and after picture of a treatment Rory prescribed to a customer with skin issues:
Next, Rory’s Eczema Triamcinolone Cream soothes itchy irritation and flashy redness that can be so frustrating to deal with. It is a potent steroid cream recommended by the American Academy of Dermatology to deal with inflamed skin and eczema.
But before you lock in for a $13/month subscription, keep in mind that large amounts, used over long periods of time, can cause thin skin, dryness, and general irritation. Please use responsibly!
Haven’t seen what you are looking for yet? Let’s keep going.
Rory’s Prescription Dandruff Shampoo is the real deal, with natural Tea Tree and Peppermint Oil, and moisture-locking B5 which work together for fungal-fighting properties.
It exfoliates, conditions, and leaves your hair fresh, just the way you want it, all for $13/month.
This one may seem a little bit random, but excessive sweating is no joke. It can ruin clothes (and maybe even a much-anticipated date night).
Rory’s Drysol is an antiperspirant prescription that blocks sweat glands where applied. Some side effects include potential itching and burning side effects, so keep an eye out when you use it the first time! Try it out for $13/month.
Rory Sexual Health Review
Rory’s decision to offer prescriptions for genital herpes and cold sores is a wise one. Not only are these viruses extremely common, but they derail all your plans and can be quite painful.
Flare-ups can happen at the worst times, which is why Rory offers these antiviral prescriptions to counter HSV-1 and HSV-2 herpes for:
- $14 per month
- $42 for a 3-month supply
As always, they come with free, unlimited follow-ups with a healthcare professional, and delivered in discreet packaging.
Menopause catches many women off guard with hot flashes and vaginal dryness, some hot flashes lasting up to 30 minutes and occurring up to 20 times per day.
So it’s no surprise that Rory made menopause prescriptions their primary focus when the company was launched.
They treat it with North American Menopause Society-recommended hormonal prescriptions Paroxetine and Venlafaxine for:
- $35 per month
- $90 for a 3-month supply
Finally, customers can tackle the physical and emotional discomfort with plant-derived Vaginal Estradiol Cream, which contains estrogen and relieves itching, burning, and irritation. This product is available quarterly at $180 for a 3-month supply.
Rory Daily Health Review
Rory also has a variety of FDA-approved allergy relief medications to choose from. Prescriptions start at $29/month, but you won’t really know how much you will pay at the end until your free consultation with a Rory physician!
- Azelastine Nasal Spray for seasonal allergies relief
- Fluticasone Propionate Nasal Spray for every day non-drowsy nasal and eye wellness
- Levocetirizine is formulated for itchy skin, runny nose, and watery eyes
- Montelukast is the best way to relieve nasal congestion and mucus production
Weight management. The phrase alone makes people shiver. Rory takes away some of that dread with Plenity (the first and only FDA-approved weight management tool).
This prescription is free of stimulant and addictive properties, making it a healthier option for you than crash dieting.
The 3 capsule formula is made from “naturally derived building blocks” that help you feel fuller by absorbing more water.
This dramatically lowers counter-productive food cravings and frees up your mind. The only catch, pricing is not publicly available at this time.
To help customers beat their smoking addiction, Rory works with Zero: a simple and effective 12-week program that uses nicotine replacement therapy and prescription bupropion to raise your chance of quitting by 300%.
The cost ranges from $45–$87/month, but the first month is currently discounted as much as 60%, depending on the subscription type.
How Much is Rory?
You’re probably wondering how this business offers a free initial visit and free shipping, and still makes money. This Rory Latisse review has found the answer:
You have to sign up for a monthly or quarterly service subscription (depending on the product) to access their products. Only after the first shipment arrives can you switch to the on-demand option.
Online visits with your physician are always $15, with the exception of the first one. How much you pay on top of that in a subscription depends on your product.
For example, Rory skincare is currently available on a 30-day trial for just $5, and this review did not find a Rory Latisse promo code or discount for its $110/month or $159/quarterly payments, so you would have to pay full price.
Rory also offers surprise discounts, so you have to keep an eye on product pages to strategize the best time to buy.
Rory Reviews: What Do Customers Think?
The long and short of it is that customers love Rory. At worst, they criticize small packaging details (but overall speak highly of the product design), contemplate pricing, and leave positive yet balanced Rory Latisse reviews.
We will be looking at feedback from Innerbody, Relief Seeker, YouTube, and Reddit to determine if this brand truly delivers on its promises.
First up, Innerbody reviewed the brand and, quite frankly, could not love the brand more. Based on their research into the brand’s products, security, and subscription options, the review ended up labeling their own major pros about the brand:
- No waiting
- Versatile solutions
- Licensed physicians
- Board-certified doctors
- Medical records are secured
- Free 2-day shipping on all orders
Overall, the Innerbody review of the brand concluded that:
“Rory is a trusted option for older women who want the convenience of managing many of their ongoing healthcare needs virtually. Rory is especially useful for women who are reluctant to discuss their symptoms in a face-to-face environment.”
Relief Seeker also reviewed the brand and, again, Rory could not have been praised more for services offered, dedication to their users, and their overall performance thus far.
Based on the multiple criteria that Rory was assessed on, Relief Seeker determined that the brand deserved 5/5 stars overall, with a concluding statement that:
“Rory has gone above and beyond to create an online women’s healthcare platform that takes patient health and safety very seriously. Treatments on Rory cost very little compared to the cost of in-person doctor’s office visits and … prescription medications.”
One YouTuber also had this to say about joining a Rory skincare subscription: “When you open it [the package] up, they give you a cute little silicone plastic bag and welcome you to the Rory family.”
It is a minor thing, but it shows that Rory wants to support you however they can.
Next in this Rory Latisse review, are some of the negative comments about the features offered and some criticism of Rory skincare.
First up, Rory was criticized on Relief Seeker for 2 things: the fact that the brand does not accept insurance and that you cannot use your HSA/FSA for their prescriptions. For those on a low budget, this could be a deal-breaker.
Also, some reviewers on Reddit were not in love with the skincare prescription that Rory offered to them:
“I have been using Rory for about 2 months. I have noticed a difference since using around my eyes and forehead, but it is kind of greasy, had more pimples than usual.”
Is Rory Worth It?
Based on the extensive line of prescriptions offered, the research conducted on feedback, and the company as a whole, we believe that Rory is definitely worth it.
Rory has stiff competition in the Telehealth realm, but the business provides effective products with all the right ingredients with price points appropriate for the industry.
Juggling this against the other benefits of having a Rory account is up to each individual person. If you know you only need one specific product for one specific issue, it’s better to shop around to get exactly what you want for the lowest price.
Customers who want healthcare products for multiple concerns, let’s say allergies, weight management, cold sores, and dandruff, will benefit immensely from having long-term care from Rory’s care team, physicians, and nurses.
So if you are someone that needs frequent prescriptions or suffers from multiple health issues, the service is, again, absolutely worth it.
Once you have an account with Rory and build a relationship with one of their licensed physicians, it’s super effortless to pick up a Hello Rory Latisse subscription for luscious eyelashes, get a prescription to deal with unexpected hot flashes, or manage troublesome skin issues.
The negative reviews that the brand has had are concerning. But, when it comes to some prescriptions, you don’t get one size fits all. Especially when it comes to skincare.
If you know of some ingredients you are allergic to or don’t work on your skin, let your Rory physician know ahead of time.
The fact that Rory does not accept insurance is also quite daunting to some since (depending upon your prescription) it could go above what you are comfortable paying.
Again, if you have concerns about the price points, look for one of Rory’s surprise sales and you may just see the discounts you are looking for.
All in all, based on all of the features this Rory Latisse review has seen, we deem this brand worth it.
Rory Promotions & Discounts
Rory currently offers a 30-day trial of their Nightly Defense customized skincare product for just $5. Rory’s smoking cessation program Zero is also discounted by 28%-60%.
Other than that, this review was unable to find Rory promotions and discounts. For the eyelash divas out there, this sadly means no Rory Latisse discount.
Luckily, Rory Latisse Brilliant Distinctions points still apply when you sign up for the program through Allergan. You can get $10 for every 100 points earned.
Check Rory’s website during holidays and sales promotion periods like Black Friday and Cyber Monday.
How to Sign up for Rory
To sign up for a Rory subscription:
- Select a healthcare service (like eczema or cold sores) from four categories: Skin + Eyelashes, Sexual Health, Daily Health, and Menopause
- A surprise discount sometimes pops up!
- Sign up with your email or Google account
- Provide basic information about yourself, your lifestyle, and your medical history
- Certified physicians will evaluate your medical condition, contact you within 24 hours for a free first-time consultation, and provide prescriptions (all personal data handled with the utmost security)
- Subscription complete!
- Contact your doctor anytime with questions or medical updates
How do you cancel a Hello Rory subscription?
- Navigate the Rory login page to access your account
- Visit the Plan Details section of your Ro account
- Select your monthly or quarterly plan (it depends on your product or medication)
- Update, pause, or cancel your orders
What is Rory’s Shipping Policy?
Rory’s simple shipping policy meets their promise of a seamless healthcare service that gives customers control and ease of mind:
- Free 2-day shipping in packaging that Rory’s parent company, the Ro pharmacy network, handles and ships
- No customs fees or international duties
Unfortunately, services are only offered in the U.S. at this time, but hopefully, this will change as the brand grows and expands internationally.
What is Rory’s Return Policy?
Rory has a stone-cold “no returns” policy due to the nature of the products. All sales are final. Customers can update, pause, or cancel orders, but once your kit arrives, it can’t go back.
If you read the Rory Latisse review above, then you know how expensive this can be, so make sure you have all the information you need before signing up.
If something is wrong with your order, reach out to Rory’s care team and see what they can do.
How to Contact Rory
For any questions you still have beyond this Rory Latisse review, contact the customer service team via:
- Text or call: (424) 347-6299
- Email: [email protected]
Rory’s care team is available to help Monday to Friday, 9:30 AM–6:30 PM EST.