The White Company Review
Table of Contents
About The White Company
If you haven’t heard about this brand yet, you’re about to have your socks knocked off. Maybe literally, because you’ll want to replace them with a shiny new white pair after reading this The White Company review.
Whether we’re talking about wardrobe staples or subtle home decor, a nice, soft white is a great go-to. The monochrome look is just so fresh and clean, not to mention versatile. White goes with everything.
The White Company offers all sorts of products in a neutral color palette that remain timeless and stylish through the endless influx of trends. And we’re not the only ones talking about it, considering the brand’s impressive following of over 892k followers on Instagram and 358k likes on Facebook.
If you’re looking for a clean slate or simply want to incorporate some classy neutrals into your life, keep reading this The White Company review. In it, we’ll guide you through all the ins and outs of the brand, including what makes the best sellers stand out, some customer testimonials, important FAQs, and even a few promo codes to help you decide if this brand is worth the buy.
Overview of The White Company
Though The White Company is world-renowned nowadays, it came from rather humble beginnings. In 1994, a young Chrissie Rucker put together a 12-page mail-order catalog in her now-husband’s basement and shared it with around 500 friends and family. The range included linens, towels, and robes, all in a classic stark white.
Things took off quickly from there as the idea was a hit, leading to a showroom opening so shoppers could look at the pieces and feel the fabrics. It turned out, though, that there were far too many people for the small space… which led to the first store opening in 2001.
Shortly after, the once 12-page catalog turned into over 50 stores and a popular website, all of which are chock full of neutral pieces.
Since its beginnings, The White Company has been on a mission to “create a company that specialised in stylish, white homewares, combining the highest quality with affordable prices.” Designed in the UK and manufactured using the best materials from all over the world, these luxe products are available worldwide.
They also boast high standards of sustainably sourced materials and animal welfare, becoming “the first British retailer certified by The Good Cashmere Standard (GCS). They’re also members of the Ethical Trading Initiative (ETI) since 2014 and are always looking to do more.
So, does this brand live up to all the hype? We’re here to help out with this The White Company review. But first, let’s go through some highlights.
- Wide selection of gifts, clothing, home goods, and baby items, all in stunning and simple neutral shades
- Free tracked shipping on orders over $150
- Free returns on all orders
- Worldwide shipping
- Waived import taxes and duties
- High-quality materials
- Luxe feel at an affordable price point
- Excellent for gifting
There are three things synonymous with luxury: high quality, the color white, and a hefty price tag. The White Company takes one of those things out of the mix without ever sacrificing that dreamy feeling. Can you guess what it is?
The wide range of giftable products offers a sleek simplicity made from top-tier materials and craftsmanship that come at an unbeatable price. These items are made to be loved, with scents of fresh linen filling the air and a chic fur blanket wrapped around your body.
Ready to hear more about the products? Stay tuned, because this The White Company review will dive into the details up next!
The White Company Review
As we’ve mentioned, The White Company offers a wide selection of items. To help narrow things down, we’ll give you a glimpse into the most popular options from the different categories to give you a sense of the overall vibe. We’ll give you a hint, though: think neutrals!
The White Company Overarm Stripe Funnel Neck Sweater Review
Stay cozy while looking cool in the Overarm Stripe Funnel Neck Sweater. This sleek funnel neck comes in a light marled gray with an oversized fit. It features sporty black and white stripes that travel down the length of the arms with slits in the hem for comfortable movement.
Crafted from ethically sourced wool and cashmere, this piece counts as the epitome of a layering must-have. The ribbed fabric of this stylish sweater pulls a little sporty, so pair it with some cozy leggings and white sneakers for a casual look.
Or, tuck it into some oversized black denim, slip on a chic trench coat and pull on your trendiest black booties for something a little more chic. The Overarm Stripe Funnel Neck Sweater comes in sizes 0-14 for $102, down from the original $169.
The White Company Lace-Trim Cami Review
Soft, subtle, sexy – the Lace-Trim Cami is a classic go-to piece. The geometric lace flutters around the sweetheart neckline, and the dainty adjustable straps rest comfortably on the collarbone for a touch of sophistication and elegance.
Pair this simple white cami with your fav v-neck sweater and allow the bright lace to peekaboo from beneath, or top it with a comfortable blazer for an office look that can quickly transform into an evening-ready outfit with a simple red lip.
Available in sizes 0-14, the Lace-Trim Cami totals at $98, unless you act now and snatch it up for only $49!
The White Company Velvet Evening Mule Heels Review
Okay, so maybe not everything here is white. But when it’s time to trade those work shoes for something a little more nighttime-appropriate, the Velvet Evening Mule Heels will have you feeling like Cinderella. Just don’t lose these glass slippers!
With a sweet kitten heel, two sleek black velvet straps, and a square toe, this simple pair of sandals are easy to wear, whatever the look may be. Pull on some light wash jeans and an oversized white Oxford shirt for a fresh and summery fit, or opt for a little black dress and a sleek bun for an elegant evening dinner.
The Velvet Evening Mule Heels are simple and versatile, yet detailed and fancy, dressing up your outfit for any occasion and retail for $129. Oh wait, did we say $129? Well, thanks to a sale going on right now, what we actually meant to say was $52!
The White Company Pembroke Duvet Cover & Pillowcase Set Review
There aren’t many things that feel better than a lush and cozy bedding set. If you’re on the hunt for a toasty winter sleep, try out the Pembroke Duvet Cover & Pillowcase Set.
The design is a simple gray and white check, adding a little detail and sophistication to the room. Crafted from 100% (responsibly sourced) cotton, this set has a super soft, velvety feel and will help you stay warm on even the chilliest nights.
This set comes with a duvet cover and two Oxford shams in three different bed sizes:
- Twin: $65 (down from $129)
- Full/Queen: $80 (down from $159)
- King: $99 (down from $198)
The White Company Noir 2 Wick Candle Review
Does your room smell like a spicy amber, earthy sandalwood, with notes of sweet and light mandarin sprinkled in? Do you want it to? Try out the Noir 2 Wick Candle to fill your space with this delightful scent.
The large 2 wick candle is handcrafted from high-quality wax in the UK and has an extra-long burn time of 40 hours. It comes in a sleek and sophisticated black jar packaged in a silver foil gift box that you can easily reuse once the candle is finished.
This rich and deep floral scented candle is currently sold out but usually retails for $42.
The White Company Sparkle Earrings Review
Some nights, you just need that extra touch of sparkle to match the glint in your eyes. Complete your evening look with the Sparkle Earrings.
Crafted from 30-40% recycled materials, these silver-plated brass earrings feature a large dangling crystal that reflects light and catches glances. Gift them or keep them for yourself, pairing them with a sleek high pony to let these earrings do all the talking.
The Sparkle Earrings are currently sold out, so keep your eyes peeled to snatch them up for $42!
Who Is The White Company For?
With such a wide range of products, including but not limited to clothing, linens, home decor, dinnerware, baby items, and furniture, we feel there’s something for everyone. Honestly, neutrals are hard to go wrong with, whether for yourself or a gift to someone else.
Plus, they add a touch of elegance and grace wherever they go, whether we’re talking bedspreads or t-shirts. Set on creating simple yet unique pieces, The White Company supplies shoppers with items they dream of but can’t find anywhere else.
So, if you’re seeking clean lines, textured staples, and shades of white, this brand is literally made for you.
The White Company Reviews: What Do Customers Think?
At the end of the day, it all comes down to what customers say about these pieces. Does the brand truly live up to its mission? Do the pieces actually stand out from other products? We’re here to help determine if this brand is worth the buy. To do this, we consulted comments and ratings from the brand’s website, TrustPilot, and Feefo to include down below in this The White Company review.
On the website, the Noir 2 Wick Candle receives a few 5/5 star ratings, with comments stating, “Candles last ages, smell is amazing.”
The candle isn’t the only thing that gets great reviews, though. Another customer is elated with the Sparkle Earrings: “They are just right without being too over the top. I shall wear lots I am sure.”
The brand is also rated 3.5 stars out of 5348 reviews on TrustPilot. One customer rates the brand 5/5 stars, detailing all the things they love about it:
“The White Co. is one if my very favourite stores, always enjoy shopping with them, friendly and helpful staff, beautiful fragrances and fabulous clothes which look good after years of washing . Thank you for my quarterly discount card, it is nice to be thanked for my loyalty.”
Another patron appreciates the affordable pricing and customer service: “Fantastic customer service. The online chat was very helpful when I had a query about an order the staff were very efficient and helpful and sorted out my query promptly .Also excellent quality goods at a reasonable price.”
More high ratings to come: 10780 shoppers rate the company 4.8/5 stars on Feefo. A buyer rates the brand 5/5 stars after a lovely experience with the customer service, writing:
“Consistently good customer service. I always order by phone and who speaks to me is always so friendly and chatty when needed. Always good quality whatever I buy and have bought all things over the years. Thank you White Company.”
The few complaints surround longer shipping times, which the brand clearly outlines before checkout, and of course, has good reason for as shipping has been backed up worldwide for thousands of brands.
All in all, customer satisfaction is impressively high, with a selection of top-quality products that add a luxurious touch without ever breaking the bank, as well as a customer service team that is committed to providing only the best, in line with the brand’s mission.
Is The White Company Worth It?
Here’s the breakdown: this brand has a massive selection of gift-worthy pieces (gifting yourself is important, too) that are high quality and desirable for every neutral lover. Every item looks and feels luxurious, crafted from the finest materials with the utmost attention to detail–but that doesn’t mean they come with a ridiculous price tag.
Customers are also obsessed with the selection since the items are unique and seem too good to be true. It turns out they’re not, though, since they arrive at the door looking as good as they do online.
With all that being said, we can conclude this The White Company review by stating that this brand is worth the try. So, you have our blessing. Head on over and scroll through their items for hours, getting lost in a sea of white.
But first, while we have you here, take a peek at our compilation of promos and FAQs!
The White Company Promotions & Discounts
Looking for a deal on your overflowing cart? Here’s what we found at the time of this The White Company review:
- Receive exclusive discounts and offers when you sign up for emails
- Shop the sale section for up to 70% off
- Free tracked shipping on orders over $150
Where to Buy The White Company
To add a little The White Company to your life, you can shop directly from the website, thewhitecompany.com. If you’re lucky and live in the UK, you can find an in-person store using the location finder. For US shoppers, you can find the brand in select Nordstrom stores.
Who owns The White Company?
The White Company is owned and operated by its founder, Chrissie Rucker.
Does The White Company ship internationally?
If you’ve fallen in love with something you’ve seen on The White Company website, you’re in luck–the brand ships worldwide. The brand also covers duties and taxes, so you don’t have to worry about any expensive surprises.
Unfortunately, some items cannot be shipped from the UK warehouses overseas, such as furniture, mirrors, beanbags, large photo frames, pillow mists, baby sleeping bags, and some childrenswear.
What is The White Company’s Shipping Policy?
If you’re anxiously awaiting your order, you can keep an eye out for it via tracked shipping. Shipping is free on US orders over $150 and should arrive within only 4 business days. Also, the brand offers a clear breakdown of shipping expenses to other countries:
- US: $14 for orders under $150
- UK & Europe: $9, 7-10 business days
- Canada: $14, 10-14 business days
- Mexico: $32, 10-14 business days
- Rest of the world: $40, 14 business days
What is The White Company’s Return Policy?
If you’re not in love with your The White Company order, you can return it within 30 days. The brand offers clear guidelines for its return policy:
- Items must be unused and unworn with tags attached or in original packaging.
- Clearance items, earrings and cosmetics, and intimates are final sale
- No exchanges at this time
To start a return:
- Open the return request form
- Fill out the products you’d like to return with an explanation why
- Confirm all information is correct
- Include the form in your package
- Download and print your return label and attach it to the package
- Ship from nearest location or schedule a carrier pick up
If items are being returned to the US returns hub, they will take up to 5 business days to process, and if they are sent back to the UK, they may take up to 30 business days.
How to Contact The White Company
We hope you enjoyed our The White Company review! If you have any further questions about the brand or its products, please contact them using the following methods:
- Call (international) +44 20 3758 9222
- Call (US) 1 (866) 846-8333
- Email [email protected]
The brand’s customer service operates 7 days a week between 7:00 AM–11:00 PM EST.
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