Reviews

Victoria Plum Review

About Victoria Plum

Victoria Plum Review

They’ve been shortlisted for National Retailer of the Year by the British Institute of KBB Installation Awards, hold over 100k positive customer reviews on Trustpilot, and have over 33k followers on Instagram.

Of course, I’m talking about Victoria Plum, the largest online bathroom distributor in the United Kingdom. If you think it belongs in a bathroom then Victoria Plum carries it. Yet, with a legacy that stretches back to 2001, you may be wondering what else they carry.

If you are interested in improving your bathroom, you’ll want to read my Victoria Plum review to find out. You’ll also learn about their customer reception, discounts, and a few of their other offers.

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Overview of Victoria Plum

Victoria Plum Review

As an online-only retailer, Victoria Plum has helped millions of people turn their washrooms into mini utopias. Their product catalog is robust, catering to customers with different tastes, preferences, and living situations. Their team is staffed by accredited designers and installers, meaning they can do the dirty work for you if you need them to.

Victoria Plum’s selection encompasses everything that makes your washroom divine and functional. While you won’t find toilet paper or mouse traps on their website, you will find nearly everything else, from toilets to basins to heaters and tiles.

Aside from all the products and brands Victoria Plum carries, they also provide bathroom installation services. These come in two different varieties: their complimentary Bathroom Design service and their Design + Installation service.

The former allows you to work with esteemed in-house designers virtually to plan out your ideal bathroom through the magic of 3D modeling. After the process, you’ll receive a list of all the items you and the designer chose and a full floor plan. The entire thing is entirely free too!

The second option isn’t free, but the payment is about as much effort as you’ll have to expend. It’s a design and installation process where you’ll work beside specialists to plan out your bathroom and then breathe it into existence.

It comes with a two-year installation guarantee and financing payment options. For either service, you can book a free inquiry on Victoria Plum’s website.

Before getting further r into their products, let’s cover some highlights in the next section of my Victoria Plum review.

Highlights

  • Carry lovely products from competitive bathroom brands
  • Excellent customer scores on Trustpilot
  • Free standard delivery on all orders to the mainland UK locations
  • Free virtual bathroom design service
  • Option to pay for design & installation service
  • 14-day return policy
Victoria Plum Review

Brand-wise, you likely won’t find a better selection anywhere else than Victoria Plum. Here are just a few that line their virtual store shelves:

  1. Orchard Bathrooms
  2. The Bath Co.
  3. Kirke
  4. Ideal Standard
  5. Armitage Shanks

Let’s take a look at some of their best-selling products next.

Victoria Plum Bathroom Furniture Review

The main attractions of my Victoria Plum review are their pieces of bathroom furniture. As such, I’ve selected a few pieces that are setting the brand ablaze with their sales numbers. 

Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 850mm With Tap Review 

Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 850mm With Tap Review 
Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 850mm With Tap Review 

Larry Lazybrains reading my Victoria Plum review will be delighted to know that this basin comes fully assembled, but if that were its only perk then it wouldn’t be worth including. No, the Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 850mm With Tap also has a glazed top so that cleaning is a cinch.

Hygienics aside, this product has a modest appearance that fits well in most bathrooms. Behind its sleek appearance lies even smoother performance, as its built to ensure a dripless and leakless water flow.

Finally, this basin is also available for sale. You can grab it for $11 less than its regular asking price, meaning it only costs $297 right now.

Victoria Plum Clarity White Floorstanding Vanity Unit With Ceramic Basin 510mm With Tap Review 

Victoria Plum Clarity White Floorstanding Vanity Unit With Ceramic Basin 510mm With Tap Review 
Victoria Plum Clarity White Floorstanding Vanity Unit With Ceramic Basin 510mm With Tap Review 

This basin is great for people with tight quarters in their washrooms. The Victoria Plum Clarity White Floorstanding Vanity Unit With Ceramic Basin 510mm With Tap doesn’t take up too much space so you can either slot it as a side piece if you already have a more luxurious sink or rely on it as your own bathroom vanity.

Its white gloss compliments nearly every other design you’re likely to find in a washroom, so there’s no need to worry about clashing patterns. Actually, there’s little reason to worry about clashes of any sort because this vanity uses strong cartridges to support a smooth flow and prevent drips.

If you want to add this unit to your washroom then you can for just $242, also marked down from its original price.

Victoria Plum Mode Bergne Dark Concrete Grey Washstand And Black Steel Frame 812mm With Ellis Countertop Basin, Tap, Waste, And Trap Review 

Victoria Plum Mode Bergne Dark Concrete Grey Washstand And Black Steel Frame 812mm With Ellis Countertop Basin, Tap, Waste, And Trap Review 
Victoria Plum Mode Bergne Dark Concrete Grey Washstand And Black Steel Frame 812mm With Ellis Countertop Basin, Tap, Waste, And Trap Review 

There’s an element of grit in the Victoria Plum Mode Bergne Dark Concrete Grey Washstand And Black Steel Frame 812mm With Ellis Countertop Basin, Tap, Waste, And Trap. The main components have a concrete-like finish while its black frame is made of steel. Both elements give it a hardened look that balances well with the most delicate room in the house.

This washstand also has an asymmetrical design that gives it an artistic flair. Storage drawers are on one end (with a soft close door too) while beneath the basin lies an open space. You can use that space for towels, or to route the pipes to the ceramic sink that sits on top.

The included tap is brass but has a brushed black finish that matches the frame. That’s the final component that ties this item together.

Like other items in my Victoria Plum review, this set is available at a discount. You can buy it for $817 rather than $846.

Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 550mm With Tap Review

Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 550mm With Tap Review
Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 550mm With Tap Review

The Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 550mm With Tap is essentially a smaller and less expensive variant on the first item I covered. It has only two doors and a skinnier frame, which makes it more attractive to people who want a more compact vanity.

Much like its larger brother, this unit works well with a variety of plumbing systems. It’s also on sale, though not by much. It currently costs $227, but even if you miss that discounted price, you’ll only end up paying $231.

Victoria Plum Orchard Eden White Floorstanding Double Vanity Unit And Basin With Multi Drawer Combination Review

Victoria Plum Orchard Eden White Floorstanding Double Vanity Unit And Basin With Multi Drawer Combination Review
Victoria Plum Orchard Eden White Floorstanding Double Vanity Unit And Basin With Multi Drawer Combination Review

It’s a marvel that the Victoria Plum Orchard Eden White Floorstanding Double Vanity Unit And Basin With Multi Drawer Combination comes pre-assembled considering how much is included. Not only are you getting a double stack of vanities and basins, but you’re also getting a cabinet with four shelves.

These pieces grant you plenty of combinations for how you want to set up your bathroom. You can place each piece together for a large-and-in-charge main unit, or you can spread them about under the mirrors and pivotal areas of your washroom.

They’re all made from wood that’s designed to repel water, meaning you can put them right beside your shower if you so choose.

You can pick up this combo set for $430 before it returns to its standard $483 price.

Victoria Plum Mode Orion Slate Gloss Grey Countertop Shelf 600mm With Derwent Countertop Basin, Tap, And Waste Review

Victoria Plum Mode Orion Slate Gloss Grey Countertop Shelf 600mm With Derwent Countertop Basin, Tap, And Waste Review
Victoria Plum Mode Orion Slate Gloss Grey Countertop Shelf 600mm With Derwent Countertop Basin, Tap, And Waste Review

The final item in my Victoria Plum review that I’m going to highlight is for the people that want the bare minimum without giving up style. The engineered wood base contrasts with the piercing white of the basin but the chrome faucet ties it all together. 

Of course, the Victoria Plum Mode Orion Slate Gloss Grey Countertop Shelf 600mm With Derwent Countertop Basin, Tap, And Waste has more than just its looks. Drips and leaks should be things of the past while steady and consistent water streams should greet you every time you turn on the faucet.

This basin is available for $375 instead of its normal price of $394.

Who Is Victoria Plum For? 

Victoria Plum Review

Victoria Plum is for people who live in the United Kingdom and who want to remodel or update their bathroom. It has a ton of sleek, modern options. And for those who struggle with picking what goes well together, the company offers a handy complimentary design service to get you started.

Victoria Plum Reviews: What Do Customers Think?

Victoria Plum Review

Victoria Plum’s website promotes its high customer reception scores, so naturally, I had to see how much customers liked the brand’s products. Here are the buyer review scores from the brand’s website for the products I wrote about:

  • Orchard Elsdon Vanity Unit and Basin (850mm): 4.9/5 stars, 426 reviews
  • Orchard Elsdon Vanity Unit and Basin (550mm): 4.8/5 stars, 397 reviews
  • Orchard Eden Double Vanity: 4.8/5 stars, 274 reviews
  • Clarity Vanity Unit with Ceramic Basin 510mm: 4.8/5 stars, 225 reviews
  • Mode Bergne Washstand And Black Steel Frame 812mm: 4.8/5 stars, 201 reviews
  • Mode Orion Countertop Shelf 600mm: 4.8/5 stars, 194 reviews

However, those numbers only represent a portion of the proverbial cake, and you can’t leave cake uneaten. So I also looked on a few other websites to see what customers wrote there. Here’s what I found about the brand as a whole:

  • Trustpilot: 4.5/5 stars from over 128k reviews
  • Site Jabber: 2.9/5 stars from 15 reviews

The positive Victoria Plum reviews highlighted the quality and assembly of the products, with this buyer reporting on the Victoria Plum Orchard Eden White Floorstanding Double Vanity Unit And Basin With Multi Drawer Combination praising both aspects:

“The vanity unit was above and beyond what we expected, firstly didn’t expect it to be assembled, secondly the quality is top-notch, and the price was amazing, finally the delivery drivers were friendly and helpful.”

Another happy customer claimed the Victoria Plum Orchard Elsdon Stone Grey Floorstanding Vanity Unit And Ceramic Basin 850mm With Tap held many positive traits like being visually appealing and easy to fit into their living space. They wrote:

“First time buying a vanity unit and it’s been the best thing I did, it’s so great that it saves on space in the bathroom but you can put so much in it. My partner loves it.” 

Despite those enthusiastic Victoria Plum reviews, I did read more than a couple of negative ones that mentioned slow delivery times, less-than-satisfactory customer service, or damaged products during delivery.

However, not all customers suffered from those issues. I read nearly as many positive ones much like this one:

Everything arrived in good packaging undamaged and on the expected date. Helpful delivery from the company drivers/and helper…14 days allowed to check goods, not 30 mins as other companies. Even after 14 days when I called them to replace two tabs that I felt were a bit small in size — they have fully refunded and replaced the items and polite customer service.”

While there were some concern customers as I mentioned, the vast majority of the reviews I read online were from happy and satisfied customers that loved how Victoria Plum helped them design the perfect room.

Is Victoria Plum Legit?

Victoria Plum Review

I’d say that, for the most part, Victoria Plum is legit. With that in mind, I can’t fully ignore the customer reviews that spoke about damaged products during delivery. While these were not the dominant comments people left about the company, I read enough of them that I had to include a piece about them.

Is Victoria Plum Worth It?

Victoria Plum Review

With regards to the previous two sections of my Victoria Plum review, I think that you should look into the company if one of their products catches your eye. Their prices are great and free shipping is a plus, but you may want to exercise a tiny bit of caution before you purchase something.

Victoria Plum Promotions & Discounts 

Victoria Plum Review

As I’ve mentioned more than a few times throughout my Victoria Plum review, many of their items are currently on sale as per their September savings promotion. This deal closes out before the end of the month, so hurry if you want to save as much money as possible.

Additionally, you can easily earn a Victoria Plum discount code by entering your email address onto their website and signing up for their newsletter. They’ll send you a promo code that you can redeem for $22 off of your first purchase of over $386.

Front line workers are some of Victoria Plum’s favorite customers, so much so that they have a savings promotion just for them. Blue Light Card holders who work in emergency services, the NHS, or the armed forces can earn just over 12% off of all purchases. 

Where to Buy Victoria Plum

Victoria Plum Review

You can buy their products from their website, www.victoriaplum.com.

FAQ

Victoria Plum Review

Who owns Victoria Plum?

Endless Fund IV owns Victoria Plum, having acquired the brand in 2019.

Does Victoria Plum ship internationally?

No, Victoria Plum only delivers to locations in the UK.

What is Victoria Plum’s Shipping Policy?

They offer free standard shipping, while express and next-day shipping are only available for certain products and cost extra.

You can schedule the ideal day for you to receive your delivery (depending on the product’s availability) along with the time you’d prefer for the deliverymen to hand it to you.

What is Victoria Plum’s Return Policy?

You’ll have up to 14 days after your item has been delivered to request a return and/or a refund. The package must be sent back in its original packaging and in a condition that’s suitable for resale.

How to Contact Victoria Plum

Allow me to close out my Victoria Plum review by giving you the brand’s contact info. Many of their services like canceling orders, tracking packages, returning items, or reporting damaged deliveries can be handled through their online portal.

Otherwise, they have an instant messaging service on their site through which they conduct all of their customer communications.

Support agents are available Monday through Friday from 8:30 am to 5:00 pm and Saturday from 9:00 am to 5:30 pm. Otherwise, their automated VictoriaBot is available 24/7.


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