Bounce Luggage Storage Review
Table of Contents
About Bounce Luggage Storage
Ever carry your bulky backpack through a crowded museum in Paris? How about wheeling your luggage down the busy streets of NYC? Whether you have an early flight and a late check-in, a long layover, or are simply stopping through a new city, Bounce lightens your load so you’re free to see the sights.
Offering luggage storage in over 1,000 cities around the world through 8,000+ locations, you’ll have plenty of options no matter where you’re headed. And get this, their fees start as low as under $6 per day.
If I’ve already caught your attention, you’re not the only one excited about Bounce. The service has been featured by Forbes, Fortune, and Entrepreneur, not to mention the thousands of 5-star ratings they’ve received from customers online.
What’s the catch? There isn’t one! In this Bounce Luggage Storage review, you’ll come to know exactly why so many people rave about this smart service. From brand basics to feedback, by the end, you’ll know where you’re storing your next bag.
Founded in 2018 by Cody Candee and Aleksander Rendtslev, Bounce was created with the mission to transform “how people live and get around with their things.” Living in 15 different cities and traveling to over 60 countries, the pair don’t own much, often carrying their lives on their backs.
Knowing firsthand how frustrating it can be to plan your day around what you have to lug around with you, their company helps eliminate the need to factor bags and luggage into your activities. Bounce is based in San Francisco and partners with reputable establishments around the world that have separate storage areas or areas inaccessible by their regular patrons.
I’ll get into the nitty-gritty details of the service in just a few scrolls of my Bounce Luggage Storage review. First, let’s check out their highlights.
Highlights
- Luggage storage solutions on the go
- Available in 1,000+ cities
- 8,000+ storage locations
- Trusted by 100,000+ customers worldwide
- Pre-vetted for security
- $10,000 BounceShield™ Protection
- 24/7 customer support
- 99.99% of bags kept safe
- Half the price of station lockers
Why You Should Trust Us
Our mission is to help you make better, more informed purchase decisions. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.
Bounce Luggage Storage Review
Traveling can get chaotic. With bulky backpacks, stuffed luggage, tight schedules, and so many things to see, sometimes it just feels easier to skip the trip altogether. Bounce Luggage Storage takes away the burden of your bags, offering storage locations in popular travel destinations.
With a customer base of over 100k, it’s received a ton of praise for its safe storage solution which is half the price of station lockers. In fact, it’s one of the most affordable options out there (save dropping your bags off at a relative’s house). Then again, can you really be sure your great-aunt-twice-removed isn’t rummaging through your stuff?
Partnering with trustworthy locations across 1,000+ cities, you’ll use their app to find a good fit, book, and drop off your things. The best part? Prices start at under $6 per bag per 24 hours. To add on BounceShield™ Protection, another $2 will be added per bag per 24 hours.
So how does it all work? I’ll dig more into the details in the next section of my Bounce Luggage Storage review.
How Does Bounce Luggage Storage Work?
First things first: where exactly will you be storing your bags? Bounce partners with stores of all kinds, as long as they have a dedicated storage room or area that regular patrons can’t access. From hotels and restaurants to dry cleaners and delis, you’ll choose a location that best fits your needs, then drop off your bags. Here’s a rundown of how it all works:
- Download the Bounce App or head to UseBounce.com and search for locations.
- Book your spot with just a few clicks.
- Drop off your items.
- Go out and enjoy the city!
Bounce storage spots accept bags of all types, even massage tables. So whether you’re seeing a new place or simply need to store your work stuff for the afternoon, they can help. The whole process takes literally three taps on your phone or computer. If you’d like, they even offer package pickup.
While my Bounce Luggage Storage review is focused on the storage side of things, I’ll include the prices for their package pickup as well:
- Pay As You Go: $5 per package
- Monthly Standard: $20 (normally $40)
- VIP Unlimited: $250
Who Is Bounce Luggage Storage For?
If you like to travel, find yourself on an unusually long layover in a new city, or need somewhere to stash your stuff, Bounce can help you in a pinch.
They’re available in over 1,000 cities with a total of more than 8,000 options to store your luggage, bags, backpacks…whatever you don’t want to carry around with you. As long as one person can move your items, they will store them.
Bounce Luggage Storage Reviews: What Do Customers Think?
Luggage storage sounds like a pretty straightforward concept, but a lot can actually go wrong. Lost items, theft, and miserable storage partners come to mind, so to ensure that Bounce is worth trying, I dug through the web to find feedback from real customers.
In this section of my Bounce Luggage Storage review, I’ll show you comments and ratings from thousands of people who have used the service. The first, and perhaps most impressive, is the average of 4.9/5 stars from 145k reviews on the official website.
Based on that, it’s safe to say that Bounce is a popular service, but what do customers like so much about it? This first Bounce Luggage Storage review explains: “It was a great experience and very helpful to have someplace to store the luggage for the day while we went out to check out and around San Juan. Very courteous and helpful!”
Another user wrote: “Excellent, friendly service. Highly recommend and the 15% off in-store is an added bonus. Some lovely little bits in there.”
The above Bounce Luggage Storage review mentions the discounts that certain partner stores offer Bounce customers. The company doesn’t advertise this one on its site though, so it looks to be something only certain shops offer.
The next Bounce Luggage Storage review we’ll look at comes from Exsplore.com. It reads: “Overall, the sentiment of Bounce is very positive and their customer support is quick to resolve any questions or issues that come up. We would personally give Bounce a 5 out of 5 rating because we had the best experience with Bounce compared to other luggage storage services.”
On Trustpilot, Bounce has an overall score of 4.3/5 stars from 470 reviews. From the friendly staff to convenient service, those who left a Bounce Luggage Storage review on Trustpilot were very pleased with how the service worked.
One user wrote: “Very straightforward drop off and collection and extremely convenient location for Wembley Arena or Stadium. Let me book minutes before and was no hassle.”
I frequently came across words like “professional” and “safe” in comments on Trustpilot, and while not everyone raved about their experience (some had trouble with rude staff at partner locations and stores that closed early), most issues they faced were not related to Bounce staff.
While there isn’t much negative feedback, I appreciated that a Bounce rep replied to every single complaint on Trustpilot, working to resolve issues. It’s clear that they have a great customer service team and are a brand that strives to provide excellent service.
Is Bounce Luggage Storage Legit?
Is Bounce Luggage Storage legit? Bounce is definitely legit. It has excellent reviews, partners with professional, friendly establishments, and works to resolve issues promptly.
Is Bounce Luggage Storage Worth It?
As someone who has trekked bags around a new city and often searched for locker storage near me, I am 100% sure that Bounce is worth it.
I’ve often stuck it out on long layovers in the airport to avoid carrying my bags around a new city, so I’m pretty much in love with this concept, especially because the prices are so affordable. Along with the $10,000 BounceShield™️ guarantee, you can travel in peace.
How To Choose The Best Luggage Storage
Bounce is a one-of-a-kind business that lets you store your luggage at partner locations in over 1,000 cities around the world. They aren’t your only option though, so the first step in choosing the best luggage storage is to be aware of the storage facilities in the area you will be visiting. You should also consider:
- Size Limitations: Some storage options are very, very small. They can’t fit more than a bag or two. If you have more than one bag or have large, bulky items, you’ll need a facility that can accommodate your luggage.
- Location: Sometimes storing your bags at the airport is the best option, other times, the answer to the question of if there is a place to store luggage near me is a resounding NO. Just passing through? Search available locations in your area. Bounce has 8,000+ around the globe.
- Safety: Storage lockers are pretty safe, but they don’t always come with insurance. If you want total peace of mind while you explore, choose a company that comes with a protection plan.
- Length of Storage: Some storage facilities will only let you store your bags for a few hours or days. If you need them to be stored for longer, be sure to select a company that offers extended storage.
- Price: Ever stored your bags at JFK? Then you know how pricey it can be for just a few hours. Those on a budget should look out for less expensive alternatives.
Bounce Luggage Storage Promotions & Discounts
While writing my Bounce Luggage Storage review, I noticed that if you contact the company for long-term stays, they’ll throw in a discount. Plus, luggage storage starts at under $6 per day which is way cheaper than any airport storage these days.
Where to Buy Bounce Luggage Storage
To get started with Bounce, head over to UseBounce.com. You can also download the brand’s app from Google Play or the App Store.
FAQ
Who owns Bounce Luggage Storage?
Cody Candee and his friend Aleks own Bounce Luggage Storage. The two started the company after years of their own personal struggles with storing bags while traveling.
Can I Store My Items For A Week Or A Month?
If you’re storing your bags for less than two weeks, you can go ahead and book your reservation the way you would for a single day.
For reservations over two weeks, you’ll need to get in touch with the brand through their support section. Long-term storage may even come with a discount, so it’s definitely worth reaching out.
Are My Items Safe With Bounce Luggage Storage?
Totally. Bounce offers a $10,000 BounceShield™️ guarantee that insures your bags, just in case. They vet every location they partner with and require that they have a secure location that’s out of reach of their usual customers. That said, it’s never a good idea to leave large amounts of cash or valuables in your luggage, no matter where you’re storing them.
Is There A Maximum Item Size?
As long as one person can move your item in and out of where it’s stored, they will accept it. If you have a large item and you want to make sure Bounce will accept it, start a chat on UseBounce.com/Support and they will get in touch with your chosen location.
How Do I Cancel My Booking?
Plans change, and Bounce gets it. If you know you’re going to miss your booking, be sure to cancel it before check-in time to avoid being charged. To cancel, head over to My Reservations on the app or the website. While the company doesn’t issue refunds, they will give you a credit for future use.
How to Contact Bounce Luggage Storage
You’ve made it to the end of my Bounce Luggage Storage review, and if you still have questions, don’t hesitate to get in touch with the brand. They can be reached by using the chat feature in the support section of UseBounce.com.
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