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ButcherBox Subscription Review

About ButcherBox

More and more meat lovers are gravitating toward ButcherBox. Joe Rogan Experience, Food & Wine, The New York Times and Forbes have all buzzed about it. ButcherBox is a popular choice among keto and paleo eaters. Subscribers choose between curated and customized boxes of humanely raised beef, pork, and chicken, delivered monthly or every second month. We provide a complete rundown in this ButcherBox subscription review, so that you can decide if it’s worth it for you. 

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Overview of ButcherBox

ButcherBox has pretty humble and back-to-nature beginnings. One night, founder Mike Salguero ended up in a living room picking out his own $400 pile of meat from a cow share. I don’t know about you, but I’m picturing the gory details of this scene… Anyway. 

Back to the story: this was no average cow. Mike got seriously hooked on the pure and wholesome taste of 100% grass-fed beef. Around the same time, he discovered the health benefits of consuming grass-fed versus grain-fed cows.

So naturally Mike wondered, why wasn’t everyone eating it? Today, only 1% of the beef consumed in the US is 100% grass-fed. ButcherBox was born with the goal to make grass-fed beef more accessible than ever, and has since expanded to heritage breed pork and organic chicken. 

Mike’s start-up went from a handful of seats at cafes to at one point a closet, before setting up shop in Harvard Square, Cambridge. ButcherBox grew at a rapid pace and now serves over 10,000 families in the United States and Canada. The team identifies itself as a friendly neighborhood butcher, always open, online

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I like the idea that ButcherBox’s neighborhood stretches out across the internet community; I mean, we spend so much time online these days, sometimes more than the physical community around us.

If you’re not up for reading the full ButcherBox subscription review, check out the highlights: 

Pros

  • High quality, sustainably sourced meat
  • All items are personally tested by the ButcherBox team
  • Reasonably priced in light of quality and ethical sourcing
  • Recommended by reputable health and nutrition sources
  • Free delivery within Canada and the United States
  • Can pause, adjust the frequency, or cancel subscription at any time

Cons

  • Meat is frozen and most frequent shipping option is monthly
  • Seafood options unavailable in the United States
  • Poor customer service
  • Currently requires a waitlist to join 

How Does it Work?

ButcherBox delivers meat to your doorstep every month or 2 months, frozen, vacuum sealed, and stored in an insulated box and eco-friendly packaging (biodegradable or recyclable). Some boxes even come with dry ice if necessary, so these guys are really committed to keeping your meat at the right temperature.

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You can pause or cancel your ButcherBox subscription at any time, with no commitment to future orders. Subscriptions automatically renew each month. All ButcherBox products are subject to availability, meaning that there may be quantity limits on orders, all or parts of orders may be rejected, or certain meats may be discontinued or substituted.

What Comes in a ButcherBox?

All the meat that comes in a ButcherBox has been personally taste-tested by the team. They want to introduce you to cuts and quality of meat that can’t be found in a grocery store. I personally have come across many a disappointing cut at the grocery store, so this alone piques my interest.

Every piece of meat in a ButcherBox is humanely raised, free of antibiotics and added hormones. ButcherBox encourages subscribers to learn all about the sourcing of their meats. Quality is largely influenced by how the animal lived: how healthy and content it was, and how humanely it was raised on a farm with sustainable practices.

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Beef

ButcherBox cattle are happily free to range on grassy pastures all their lives. The cows eat a natural diet of grass, and thanks to the climate, can graze all year round. Subscribers can feel good about consuming ButcherBox beef for these reasons: 

  • 100% grass-fed and grass-finished
  • Pasture-raised and free to roam
  • Source of Omega-3’s, vitamins, and minerals

Pork

ButcherBox’s Chester White pigs are raised in Duroc, Berkshire and possess distinguished ancestry (whoa, fancy!). Heritage breed pigs are special: according to ButcherBox, “their natural, old-world genetics mean that during their slow maturation process, they develop the fine marbling and great flavor that nature intended them to have.” Mmm, now I’m fantasizing about some crispy ButcherBox bacon.

These pigs lead some pretty great lives (minus the fact that they’re raised for eating):

  • Bedding in open barns
  • Outdoor access
  • Nutritional diet (forage + all-vegetarian feed)

Chicken

ButcherBox free-range organic chickens “spend their days roosting in barns and exploring the outdoors.” Who knew that chickens are adventurous by nature? The team works with the American Society for the Prevention of Cruelty to Animals (ASPCA) to align with their chicken welfare policy, and the birds are raised accordingly:

  • Outdoor access with specialized enhancements
  • Nutritious diet (forage + certified organic all-vegetarian feed
  • Non-GMO project verified

My takeaway while writing this ButcherBox subscription review: if reincarnation is real and I come back as a cow, pig, or chicken in the next life, I hope I end up on a ButcherBox farm.

Salmon

Canadian subscribers also have access to ButcherBox wild sockeye salmon. Sadly, this seafood option is not available in the United States. I would have included a picture but I didn’t want to make anyone jealous.

Next up in this ButcherBox subscription review, we’ll get into all of the ButcherBox plans.

How Much is ButcherBox? 

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ButcherBox pricing depends on the box you choose and its size. They have 5 different boxes: 4 curated options and their most popular Custom Box, either in Classic or Big Box size. ButcherBox offers a range of add-ons and monthly specials, so even if you choose the curated boxes, you do still have freedom of choice. 

We show you the full range of options in this ButcherBox subscription review:

ButcherBox Subscriptions

Custom Box

  • 9-14 lbs for $4.97 per meal ($147/month)
  • Build your own box by choosing from over 20 different cuts of beef, pork, and chicken
  • 20% more meat than contained in the Curated Boxes
  • Full control over the cuts and meats you receive

Mixed Box

  • 8.5-11 lbs for $5.38 ($129 per month)
  • Specific cuts may vary by region and availability

March 2020 Cuts: 2 lbs of Ground Beef, 2 NY Strip Steaks, 4 Top Sirloin Steaks, 1 lb of Whole Pork Tenderloin, 3 lbs of Boneless Skinless Chicken Breast

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Beef & Pork Box

  • 8-11 lbs for $5.38 per meal ($129/month)
  • Specific cuts may vary by region and availability

March 2020 Cuts: 2 lbs of Ground Beef, 2 NY Strip Steaks, 4 Top Sirloin Steaks, 4 Boneless Pork Chops, 2 lbs of Whole Pork Tenderloin

Beef & Chicken Box

  • 8-11 lbs for $5.38 per meal ($129/month) 
  • Specific cuts may vary by region and availability 

March 2020 Cuts: 2 lbs of Ground Beef, 2 NY Strip Steaks, 4 Top Sirloin Steaks, 3 lbs of Boneless Skinless Chicken Breast, 3 lbs of Chicken Drumsticks

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All Beef Box

  • 8-11 lbs for $5.38 per meal ($129/month) 
  • Specific cuts may vary by region and availability 

March 2020 Cuts: 2 lbs of Ground Beef, 2 NY Strip Steaks, 1 lbs of Premium Steak Tips, 2+ lbs of Chuck Roast, 4 Top Sirloin Steaks

Subscribers can change subscription type whenever they want, allowing them to find the option that best works for them.

ButcherBox Recipes

A ButcherBox subscription review found a ton of delicious-looking meat recipes on their website. Seriously, my mouth is watering going through these. They don’t look overly complicated and there are different cuisines to choose from. ButcherBox also has video tutorials, guides, and a blog that can help you brush up your chef skills.

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ButcherBox Reviews: What Do Customers Think?

ButcherBox showcases some impressive praise on their website, though there isn’t an option to leave a ButcherBox review. A few notable sources have left their thoughts: 

“It is important to me and my community that our animal protein sources are naturally and responsibly raised and fed. For this reason, I trust and recommend ButcherBox.” – Melissa Urban, Whole30 Co-Founder and CEO

“This is meat as nature intended that truly emulates the diet of our ancestors. These folks are doing a terrific job and you can be sure that they get my support.” – Dr. David Perlmutter, Board-Certified Neurologist

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I did some digging for this ButcherBox subscription review to get at what customers are really thinking. ButcherBox has a 3.6/5 star rating on Influenster. Many reviewers left positive feedback on the quality of the meat and its price point. Others received their orders completely thawed, with freezer burn, or in some cases, rancid meat (yikes). There were also quite a few complaints about inaccessible customer service and difficulty cancelling the subscription.

ButcherBox Reddit reviews are also mixed. Lovers of the service agree that the meat is cheaper and tastes better than grass-fed beef that can be found at the grocery store. Other users complained about ButcherBox cost. When it comes to ButcherBox price points, most of the complaints came from reviewers who are accustomed to grocery store prices and bulk-buying meat at places like Costco. 

Is ButcherBox Worth It? 

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ButcherBox will almost always be pricier compared to grocery stores, the trade off being better quality and ethically sourced meat. Some of us just want a good quality steak, or none at all. If you’ve ever seen documentaries like Food, Inc. on the horrors of the meat industry, you’ll recognize how badly these animals are treated and the environmental damage that goes along with it. 

It’s like drinking fair trade coffee over regular coffee—it tends to be more expensive, and though it’s possible to find coffee that tastes just as good by unethical means, it’s the principle that counts. All this being said, the negative ratings that turned up in this ButcherBox subscription review are troubling. I definitely wouldn’t want rotten meat to show up on my doorstep, but honestly, mistakes and shipping issues do happen. 

The consensus is that the meat is high quality and good-tasting. Since there’s no commitment to the subscription, there’s no harm in trying it out. In light of the customer service issues, if you do decide to cancel, contact the team as early as possible.  

ButcherBox Promotions & Discounts

ButcherBox has had some sweet promotions in the past, like Free Bacon For Life (cue the heavenly harp music). ButcherBox groupon deals are also offered intermittently. A ButcherBox subscription review found no sign up deals at the moment, but those come up as well. Plus ButcherBox members have access to exclusive deals and flash sales every month. 

ButcherBox Sign Up

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As of March 20, 2020, joining ButcherBox is by waitlist. Accountability is one of their core values, and they’ve made this change “to focus on quality, safety, and service for [their] current members.” To join the waitlist, all you have to do is input your email and postal code. ButcherBox will notify you as soon as they are capable of taking your order. 

ButcherBox FAQ

Pause or Cancel ButcherBox

ButcherBox allows subscription pauses for up to 6 months or cancellation at any time before the next order is billed. Enter your ButcherBox login and visit the account page. The page opens on the Your Box tab, where you’ll see your next bill date at the top. Scroll to the bottom of the page and click Pause or Stop Subscription. You can also adjust the frequency of your deliveries under Box Settings.

Cancellations can be completed any time before the next order is billed. If you cancel after the billing but before delivery, the cancellation will only be processed for the next scheduled billing date. 

ButcherBox Shipping Policy

Your ButcherBox is delivered within approximately 7 business days from your bill date, or the first time you place an order. If your orders are recurring, the date you first purchased a subscription will be your bill date each month, or every 2 months. Subscribers can change their bill date any time by accessing the account page. 

Major points given in this ButcherBox subscription review: shipping is free within Canada and the United States. Shipments are sent via UPS or FedEx and do not extend beyond these countries.

ButcherBox Return Policy

Since ButcherBox ships perishable products (cannot be restocked or resold), they do not accept returns. There are exceptions that are covered under their return policy:

  • Damaged items unrelated to carrier
  • Late delivery or improper handling caused by carrier, resulting in defrosted items or damage
  • Missing items

ButcherBox requires you to report order issues, which may include product replacement, credit towards the next box, or a partial/full refund. You’ll likely have to send a photo of your damaged, thawed, or otherwise defective items. 

Contact ButcherBox

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For questions not answered in this ButcherBox subscription review, you can contact the team through:

  • ButcherBox Customer Service Email: [email protected]
  • Live Chat available on butcherbox.com
  • ButcherBox Phone Number: 1-855-981-8568

ButcherBox customer service hours are from Monday to Sunday from 8:00 AM – 11:00 PM EST.


Feeling adventurous? Check out The Honest Bison for grass fed, non-processed bison, elk, and venison.

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