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Fashionphile Review

About Fashionphile

Fashionphile Review

Fashionphile makes pre-owned designer handbags, accessories, watches, and jewelry accessible to women. The designer retailer makes it easy to shop, sell and repeat. Fashionphile has 172k loyal followers on Instagram who stand behind the brand. According to Geoffro van Raemdonck, the CEO of the Neiman Marcus Group, “Fashionphile’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.” 

This Fashionphile review will take an in-depth look at the brand highlights from its collection, customer ratings, promotions and more, to help you decide if their products are worth the buy. 

Overview of Fashionphile

Fashionphile Review

Fashionphile was the first ultra-luxury re-commerce brand of its kind and was started by Founder and President Sarah Davis in 1999. The brand has experienced a successful 20+ year journey. They’re the exclusive re-commerce partner of Neiman Marcus and the world’s top reseller of pre-owned luxury goods.  

At Fashionphile, the team believes that luxury goods shouldn’t be hard to access or out of reach because of their monetary value. You don’t have to be well-off to afford Gucci, Chanel, and Louis V. Can I get an amen? Authenticity is a top priority, and they’re committed to making the business of buying and reselling enjoyable. 

Fashionphile Review

Fashionphile is headquartered in Carlsbad, California with brick-and-mortar locations in Beverly Hills, San Francisco, New York City and Carlsbad, California. If you’re looking for the highlights of this Fashionphile review, check out these pros and cons: 

Pros

  • Wide selection of handbags, accessories, and jewelry for women
  • Lengthy list of available designers
  • Customers can engage as buyers and resellers
  • Many customers reported being happy with their products
  • Free UPS Pick Up provided for resellers in the US
  • International shipping available

Cons

  • Very negative reviews on customer service and reports that the resale procedures were difficult to navigate

Selling With Fashionphile

Fashionphile Review

When it comes to selling, Fashionphile cares about your trust. They provide competitive offers and realistic prices. The process is simple:

  1. Submit individual items you wish to sell
  2. Fashionphile will email you a price quote
  3. Print your complimentary shipping label or schedule a free UPS Pick-Up to send Fashionphile your items
  4. You will be paid by direct deposit, store credit, Neiman Marcus gift card, or check the next business day after the team receives and authenticates your times 

Fashionphile covers a lot of bases and they do it well, from designer handbags, accessories, jewellery and watches, you’re likely to find what you came looking for. This Fashionphile review will showcase a selection of the most popular brands that the company carries. 

Fashionphile Handbags Review

Fashionphile Review

Fashionphile handbags come in a ton of styles, some hot and trendy, while other items are timeless investment pieces. Backpacks, belt bags, evening bags, crossbody bags, handbags, professional bags, shoulder bags, totes, travel and luggage or wallet style—there’s a seriously tempting variety. This Fashionphile review will take a look at some of their most coveted arm candy.

Fendi Calfskin Romano Iconic Camel 

Fashionphile Review
Fendi Calfskin Romano Iconic Camel

The Fendi Calfskin Romano Iconic Camel is oh so elegant. Look at the rich detail of the grained calfskin leather. This comes from the hand stitching. This Fendi bag features a polished silver turn lock and a utilitarian leather top handle. You have styling options with this beauty—hold it in your hand, display on your arm, or use the cross-body shoulder strap

Fashionphile Review
Fendi Calfskin Romano Iconic Camel

This is the kind of timeless handbag to go for if your heart is set on something that will never go out of style. Fendi Calfskin Romano Iconic Camel is medium-sized with an interior of beige leather and suede, so you can fit what you need for the day without stuffing it. This Fendi piece is in very good condition, with an estimated retail price of $4,850, offered for $1,600. 

Christian Dior Lambskin Cannage Lady Dior Blue

Fashionphile Review
Christian Dior Lambskin Cannage Lady Dior Blue

Who else gets butterflies when they think of Dior? The Christian Dior Lambskin Cannage Lady Dior Blue comes in such a dreamy shade. It’s striking sky blue color is softened by the geometric quilting details that make it look so luxe. The lambskin leather tote has a subtle shine to it, with versatile top handles and an optional shoulder strap, featuring ring links and a glam Dior letter charm.

Fashionphile Review
Christian Dior Lambskin Cannage Lady Dior Blue

This lovely large-sized Dior bag is in very good condition and made for ladies who want to stand out with a pop of color. The interior is patterned with Dior monogram jacquard fabric with a zip closure. The Christian Dior Lambskin Cannage Lady Dior Blue costs $1,755 marked down from an estimated retail price of $5,000. 

Fashionphile Accessories Review

Fashionphile Review

Fashionphile never underestimates the power of accessories. They carry a huge selection of  agendas, bag charms, belts, cosmetic cases, extra straps, gloves, hair accessories, household items, key rings, luggage tags, pets accessories, phone and tablet cases, pins and brooches, pouches, scarves, shoes, sunglasses, t-shirts and wallets. This Fashionphile review will showcase a few of their top selling accents. Spoiler alert: prepare yourself for some divine Chanel and Louis V.

Chanel Square CC Tortoise Sunglasses 

Fashionphile Review
Chanel Square CC Tortoise Sunglasses

Channel the glam vibes of Rodeo Drive with iconic oversized Chanel shades. This Fashionphile Chanel piece is made for shopping the strip and beach vacations. These bold Chanel Square CC Tortoise Sunglasses are in excellent condition, so basically like new. 

A tortoise shell brown frame, squared rims, and lenses with an amber tint is a knock out combination. The arms feature the Chanel CC logo in gold. These sunnies can go from casual to glamorous in one outfit change. The Chanel Square CC Tortoise Sunglasses come with a box and pouch for $295, with an estimated retail price of $445.

Louis Vuitton Multicolor Zippy Coin Purse 

Fashionphile Review
Louis Vuitton Multicolor Zippy Coin Purse

This Fashionphile Louis Vuitton coin purse makes a statement with its rainbow monogram pattern against a black leather backdrop. The Louis Vuitton Multicolor Zippy Coin Purse has a bright pink interior with card compartments. It’s a fun and flirty accent piece to hold your essentials, made in Paris, the city of love.  

The Louis Vuitton Multicolor Zippy Coin Purse is in very good condition with a retail value of $705, available for $650. It comes with a box and dust bag. 

Fashionphile Jewelry Review

If you’re a jewellery lover, Fashionphile has you covered. You can treat yourself to bracelets, earrings, necklaces, and rings. This Fashionphile review will highlight a few sought-after pieces.

Tiffany Platinum Blue Sapphire Elsa Peretti Bracelet

Fashionphile Review
Tiffany Platinum Blue Sapphire Elsa Peretti Bracelet

Think Breakfast at Tiffany’s and the elegance of Holly Golightly, and this Elsa Peretti bracelet is right where it belongs. The Tiffany Platinum Blue Sapphire Elsa Peretti Bracelet is exquisite in its originality and simplicity. The platinum bracelet features a delicate chain with five bezel set blue sapphires. It’s so charming, I’m in love.

The Tiffany Platinum Blue Sapphire Elsa Peretti Bracelet is in very good condition. You can own this stunning piece for $1,550 (retail price $2,700), with a box and case included. 

Gucci 18K Rose Gold Diamantissima GG Drop Earrings

Fashionphile Review
Gucci 18K Rose Gold Diamantissima GG Drop Earrings

These Gucci drop earrings are dramatic and alluring. The teardrop pendants are 18 karat rose gold. The GG logo accents will remind you that you’re repping Gucci whenever you wear them. I’m picturing these dazzling Gucci 18K Rose Gold Diamantissima GG Drop Earrings with a sexy little black dress or a red jumpsuit with an open back. 

The Gucci 18K Rose Gold Diamantissima GG Drop Earrings are in excellent condition. These darlings come with a pouch for $495 with an estimated retail value of $650

Fashionphile Reviews: What Do Customers Think?

Fashionphile Review

We turned to TrustPilot in our Fashionphile review to get the scoop on what customers think. The results were not good: out of 79 reviews, the majority of reviews were poor with an average of 2.6/5 stars. Customers had trouble with the website and the app while trying to reserve their items and experienced inconsistencies with the authentication team. 

One customer said that Fashionphile was the worst customer service they had ever received and that they spent long periods of time on the phone or waiting to receive their package. The company has the same 2.6/5 star rating on Sitejabber out of 58 reviews, with almost all negative feedback relating to customer service.

Some good news in this Fashionphile review: there are definitely happy customers out there as well. Many reviewers through Neiman Marcus had a great experience with the service and the products they bought. In contrast to the unhappy customers, they found the site easy to navigate and felt the team was up front about the products. The shipping process was seamless and they were very satisfied with the condition of their items. It appears that the answer to, is Fashionphile legit? Is a definite yes.

Is Fashionphile Worth It?

Fashionphile Review

Fashionphile offers a trustworthy means of acquiring designer items at accessible prices. While there are definitely troubling reports about customer service, the items you buy will be authentic. We give Fashionphile a thumbs up, just be aware that the service isn’t perfect and that you may experience some issues.

Before you commit to Fashionphile, make sure you can navigate the website. Read all the information Fashionphile provides you with for each item so you know exactly what you’re getting. Or if you’re looking to sell, make sure you thoroughly understand the process to save you potential stress with customer service.

Fashionphile Promotions & Discounts 

We looked into whether Fashionphile had any promotions or discounts in our Fashionphile review. By sharing your email address with Fashionphile, you get access to exclusive discounts and sales. My search didn’t turn up a Fashionphile promo code, but keep checking their site and social media for a new deal.

Fashionphile Review

Buy & Sell Fashionphile

According to our Fashionphile review, the company has in-store locations including Fashionphile Newport Beach, Fashionphile Beverly Hills, and Fashionphile Carlsbad. You can also shop at their online store, Fashionphile.com and through Fashionphile eBay. 

FAQ

Fashionphile Designers

Fashionphile designers include Alaia, Alexander McQueen, Alexander Wang, Audemars Piguet, Balenciaga, Bottega Veneta, Breguet, Breitling, Bulgari, Burberry, Cartier, Celine, Chanel, Chloe, Chopard, Christian Dior, Christian Louboutin, Damiani, David Yurmin, Delvaux Dolce Gabbana, Fashionphile SWAG, Fendi, Franck Muller, Givenchy, Goyard, Gucci, Harry Winston, Hermes, IWC, Jimmy Choo, John Hardy, Judith Leiber, Lanvin, Loewe, Luis Vuitton, MCM, Mansur Gavriel, Marc Jacobs, Mikimoto, Miu Miu, Mulberry, Nancy Gonzalez, Oliver Peoples, Omega, Panerai, Patek Phillipe, Phillip Lim, Prada, Proenze Schouler, Rolex, Stella McCartney, Tiffany, Tom Ford, Vacheron Constantin, Valentino, Van Cleef & Arpels, Versace and Yves Saint Laurent.  

Fashionphile Shipping Policy

Fashionphile ships almost everywhere, with the exception of countries with strict customs policies for luxury items. Fashionphile offers free insured domestic shipping in the Continental US for selling and returning items. Products purchased outside of the continental US such as Alaska or Hawaii must have a minimum of $1000 in quoted value to be eligible to print a free shipping label. Fashionphile offers UPS or FedEX.

  • Orders are generally shipped within 1-2 business says and you will receive an estimated delivery date at checkout 
  • Orders placed after 12:00PM (Pacific Time) will ship the next business day
  • Order changes cannot be made once the and tracking number has been released 
  • All orders require a signature unless you wish to waive the signature requirement for orders under $500 
  • Orders with multiple items from different Fashionphile locations may ship separately
  • Customers are responsible for any customs fees and duties

Fashionphile Return Policy

We looked into Fashionphile returns and found that the company accepts returns within 30 days of the purchase date. If eligible, the item will be considered for the Fashionphile buyback program. To receive a full refund, you must attach the Fashionphile authenticity tag and pink return tag. 

Returned items must be in the same condition with all of the extras, such as box, included. If items are not in the same condition when returned, they will not be eligible for a return. The team is expertly trained to look for wear or damage. Refunds are processed in 2-4 business days

Fashionphile offers free and insured UPS Standard Ground shipping labels for all domestic returns within 30 days of the purchase date. You can access your shipping label when you initiate a return from your account purchase history. International shipping is the responsibility of the customer. 

  • Click on the “My purchases” tab
  • Find the order you wish to return
  • Click “Return an Item”
  • Complete the required information
  • Click “Submit”
  • Print your shipping label

Contact Fashionphile

If you have more questions after this Fashionphile review, message the team using the contact page on their website or call 844-619-8902 from Monday to Friday between 7 AM- 5 PM PST.


Explore your options for resell designer pieces. Check out these luxury sellers:

Rebag

Farfetch

The Luxury Closet

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