GoTranscript Review

In partnership with GoTranscript

About GoTranscript

Need to convert audio to text accurately, safely, and quickly? GoTranscript is a highly accurate and efficient professional transcription service with a team of 20,000 experienced transcriptionists, proofreaders, and editors. 

Ideal for the education, medical, legal, film industries, and more, the company delivers full transcripts in as little as six hours for the lowest price you’ll find on the web. For those two reasons, it’s quite a popular service. In fact, it’s landed headlines in Forbes, Huffington Post, and Entrepreneur. 

Need to know more? Everything you need to know about the service is coming up in this GoTranscript review. I’ll tackle what it offers, what it costs, and who it’s for ahead, along with customer feedback, promotions, and other crucial details.

Why You Should Trust Us

Our mission is to help you make better, more informed purchase decisions. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.

Overview Of GoTranscript

Unlike other transcription services out there, GoTranscript doesn’t use AI. That makes for more accurate files with at least 99% accuracy guaranteed. Your document is split up into sections and each piece is viewed by at least three pairs of eyes before being delivered. 

Using 2048-bit SSL encryption, your files will be safely delivered to you. In fact, GoTranscript has been operating in complete confidentiality for over 17 years. Getting its start in 2005, the company was initially led by Peter Trebek, based in Edinburgh, Scotland. Its home base is still located there today, though it’s expanded its staff from 52 to 20,000 over the years. 

Getting accurate transcripts is just a few clicks away, but first, let me tell you exactly what the company offers before you get started. The highlights are up next. 

Highlights

• Transcriptions, captions, translations, and foreign subtitles
• 15+ years in business
• 10,000 active members
• 20,000 employees from around the world
• 30+ languages
• Confidentiality guaranteed
• 99% accuracy guaranteed
• Prices start at $0.77 per minute
• Fast turnaround time from 6 hours

Now you’ve seen the brand from a distance, but coming up in this GoTranscript review, we’re going to get nice and familiar with it. You’ll view details on its services, and costs, plus learn how it all works. There’s a ton to unpack here so let’s dive right in.

GoTranscript Review

GoTranscript is your one-stop shop for accurate and on-time transcriptions. It offers four different services. I’ll briefly run you through the basics of each.

1. Transcription
   • Lets you convert audio or video to text
   • Uses native transcribers only
   • 99% accurate
   • Free re-reviews if needed
   • Ideal for medical, academic, research, legal industries, and more
2. Captions
   • Allows you to caption the audio of your videos
   • Ideal for those who are hearing impaired
   • Can be used on any platform
   • Helps improve the SEO of your video
3. Translation
   • Enjoy fixed pricing
   • Translate audio into more than 30 languages
   • Uses experienced translators
4. Foreign Subtitles
   • For English videos
   • Uses native translators
   • Available in 30+ languages
   • Helps to expand your viewership

All of GoTranscript’s services are guaranteed to be secure and confidential. So how does it all work? Using any of the company’s services is incredibly easy. I’ll explain more below.

How Does GoTranscript Work?

GoTranscript prides itself on its efficiency and accuracy, and using its services couldn’t be easier. The process involves submitting your files or copying and pasting a link which is then split up and transcribed by a number of experienced transcriptionists. 

When your file is complete, each section is reviewed, then proofread by the company’s team of editors. This is when timestamps and speaker tracking are added. Then comes the time for one final quality check to ensure your files are accurate and clear. 

What’s the final step? Sending you your document so that you can get on with other pressing matters.

How Much Does GoTranscript Cost?

GoTranscript offers four core services: Transcripts, Captions, Translations, and Foreign Subtitles. If you use its services in bulk, you’ll pay less. Here’s an example of the price breakdown for its Transcription option which ranges from 10,000 minutes to 2,500 minutes.

• 5-day service: $0.90-$1.05/minute
• 3-day service: $1.10-$1.28/minute
• 1-day service: $1.29-$1.50/minute
• 6-12 hour service: $2.48-$2.90/minute

The more minutes in your order, the more you’ll save. The same goes for GoTranscript’s other services, and I’ll show you their starting prices below:

• Captions: starts at $1.29/minute
• Translations: starts at $0.07/word
• Foreign Subtitles: starts at $9.90/minute

Who Is GoTranscript For? 

Whether you’re a medical lecturer or YouTuber, if you need a transcription, translation, or captions, GoTranscript is for you. Its services are used by students and professionals, and by people in the education, media, medicine, and film industries. 

GoTranscript Reviews: What Do Customers Think?

They say cheap transcription is different from poor-quality transcription, and in this section of my GoTranscript review, we’ll find out which side customers believe this service falls on. To do that, we’ll need to hear from multiple sources and voices. 

Since GoTranscript has over 20,000 transcribers from all over the world, what we’re looking for here is an accurate view of the brand—and that comes from looking at a variety of customer feedback.

First, let’s check out how GoTranscript is rated on its own website. 3,219 users have awarded the company 4.9/5 stars. That’s exceptional. Why don’t we take a peek at our first two GoTranscript reviews to see exactly what customers like about the company?

“A complicated translation was delivered on time and accurately, thanks!” professed one user, while another one wrote, “This was my first time using Go Transcripts! it was easy to order and the documents were ready way sooner than I expected!”

So far, it sounds like GoTranscript provides efficient service and delivers quickly. Let’s see if the same kind of feedback is found on Trustpilot. 

There, 681 users gave GoTranscript 4.4/5 stars. Here’s how that score breaks down: 

• 5-stars: 81%
• 4-stars: 8%
• 3-stars: 1%
• 2-stars: 1%
• 1-star: 9%

On Trustpilot, here’s what one GoTranscript reviewer had to say: “I’m honestly completely amazed…I placed an order for nearly 8hrs of audio, in Spanish…at 6pm PST. My transcripts came back within 12 hrs, the next morning, with high accuracy, speakers clearly outlined, and time-stamps on parts that were unclear. Incredible service!”

The above GoTranscript review is a great example of how accurate the service truly is. Examples like this are truly impressive and are clearly why so many people choose this company. 

For our final GoTranscript review, we’ll look at just one more from Trustpilot. Here it is: “Their services are top-notch. The turnaround time has always been very good and for the 3 years I’ve worked with them, I have never regretted.”

Most of the reviews online for GoTranscript are from people rating what it’s like to work with the company. Apparently, if you’re qualified, it’s a great way to earn some extra income. 

But that’s not why I’m writing this GoTranscript review, and from a customer’s perspective, the service appears to be top-notch. While some users have reported issues, I appreciate that the majority don’t and that the company offers free re-reviews for better accuracy. 

Is GoTranscript Legit?

GoTranscript is so legit that it offers a 100% satisfaction guarantee. Also offering 24/7 customer support, it’s team has served thousands of organizations—including the BBC, Bose, and Ivy League universities. 

Is GoTranscript Worth It?

So far, you’ve learned a ton about the service in this GoTranscript review, so let’s quickly recap. GoTranscript has a fast turnaround time starting at 6 hours, is used and trusted by top universities and corporations, boasts 99% accuracy, and has prices that start at $0.77 per minute. 

Plus, it’s been around for over 15 years and promises confidentiality and free re-reviews. In terms of a transcription service that’s worth it, GoTranscript certainly fits the bill.

GoTranscript Promotions & Discounts 

Since you’ve made it this far in my GoTranscript review, you probably already know that GoTranscript is one of the most affordable transcription services out there. Prices start at just $0.77 per minute, and yet, the company still offers more ways to save. 

If you plan on using the service more than once, sign up for the Customer Loyalty Program. You’ll get 5-15% off your order after using it for 2,500-10,000 minutes. Additionally, GoTranscript gives all students 5% off. 

How To Sign Up On GoTranscript

Getting started with GoTranscript is fast and easy. Simply follow these steps:

1. Head over to GoTranscript.com
2. Click ‘Place Your Order’
3. Upload the files you wish to convert
4. Create an account
5. Pay for your order

FAQs

Who owns GoTranscript?

Mindaugas Čaplinskas is currently GoTranscript’s CEO. The service was originally founded in 2005 and now employs over 20,000 people around the world.

What is GoTranscript’s turnaround time?

Depending on your project, you could receive your transcript or translation in as little as 6 hours. In fact, many people report getting theirs back on the same day or the next day. 

What is GoTranscript’s confidentiality agreement?

GoTranscript understands that what you’re transcribing or translating may contain confidential or personal information. That’s why all files submitted to and sent from its platform are delivered securely to its transcriptionists. 

In addition, all transcriptionists that work with GoTranscript must sign a non-disclosure agreement. They may also be required to sign an NDA for specific jobs if specified by a client. To request an NDA, let GoTranscript know. 

Here’s how else the company ensures your privacy:

• All transcription files are cut into small sections of 5-10 minutes (the entirety of the file cannot be seen by the same transcriptionist)
• Working on multiple sections of the same pile is not possible for transcriptionists
• Transcriptionists are constantly monitored and GoTranscript can see which files they are working on
• When your file is complete, GoTranscript deletes it from its system

What is GoTranscript’s refund policy?

Once your transcription or translation has been delivered, you cannot get a refund. With that said, you can cancel your order anytime before your scheduled delivery day. 

Here are some other important things to take note of:

1. Refunds are typically processed within one business day
2. Your refund amount depends on the progress made on your order (no progress = 100% refund)
3. When canceling your order, any progress made can be downloaded and saved

If your transcript has been delivered and you’re not satisfied, GoTranscript offers free re-reviews. To start any of these processes, call the company or use the contact form on GoTranscript.com. 

How To Contact GoTranscript

If you need any other information after reading this GoTranscript review, either call +1(831)222-8398 or use the contact form online. The company’s customer service team works round the clock. When using the form, be sure to select the reason for your request so they can better serve you.

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