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About Natura Market
Alternative lifestyles are becoming more prevalent, but natural grocery stores aren’t always accessible for everyone. For many of us seeking healthier grocers and special items, that often means ordering from multiple websites or running around from store to store to find what we need.
The name Natura Market speaks for itself. An online store for all things clean, organic, and special diet-friendly, its wholesome inventory includes a range of foods, household, and personal care items ready to be shipped out to Canadian customers looking for something different.
Finding everything you need in one place has value, but we can also see how much shoppers appreciate the brand’s variety through its community of 140K across Instagram and Facebook. Not only that, but the brand has been featured in well-known Canadian media platforms like Global News, Toronto Star, and Narcity.
Interested in finding out what this store has to offer? Have a browse through this Natura Market review. Ahead, we’ll get into all the healthy details about the brand and its selection, fill you in on customer feedback, information on promotions, and more.
Overview of Natura Market
If you’ve seen Natura Market in the news recently, it was probably about its recent acquisition by Freshii. The healthy fast-food chain bought the company outright, a move we can only hope will increase its product selection even more, and perhaps create the opportunity for physical stores across Canada.
Before it was acquired, the market was owned and founded by Shakhzod Khabibov who started the business in 2016 with the intent to make niche health and wellness products available to Canadian customers. But though the brand is in new hands now, Natura Market has and will always aim to make clean eating an easy option for those who seek it.
Headquartered in Mississauga, the brand has carefully sourced an inclusive range of products (over 200 brands) to make your life easier and bring the fun back into eating and cooking for those who have alternative lifestyles.
Now that you know a little more about the brand itself, this Natura Market review will give you a rundown of its highlights, then jump right into what you really came here for — the food:
Highlights
- Wide selection of grocery, household, and personal items
- Tons of variety (keto, vegan, gluten-free, etc.)
- Good range of prices
- Easy to navigate website
- Offers quick delivery for Toronto and surrounding areas
- Free shipping over $49
When first making our way around the Natura Market website, we were immediately excited by all of the variety it has to offer. Stocking a slew of modern brands with pretty packaging (we’re suckers for aesthetics), giddiness was quick to ensue along with plans for how we may use the goodies seductively scattered across its site.
The market’s products span across vegan, keto, and gluten-free categories (plus more!), offering us the chance to shop by brand, diet, or section. Upon closer look, we scanned through food, kids, home, and personal care products, scrolling down to find suggested holiday and trending picks.
The next section of this Natura Market review will present a delectable sampling of the brand’s products, mostly falling within the gluten-free and keto categories. But we won’t waste one more minute — start dreaming up your favorite meals and let’s dig in.
Natura Market Review
The focus of this Natura Market review will be the store’s best-selling food products. Offering a range of treats, meal staples, and baking supplies below, we’ll walk you through a selection of its ingredients and snacks that fall under the categories of keto, sugar-free, or grain-free.
Natura Market Jovial Organic Grain-Free Cassava Orzo Review
Traditionally, orzo is tiny bits of pasta made from wheat. Of course, this is a major no-go for people who are gluten intolerant, but with the Jovial Organic Grain-Free Cassava Orzo, you’re free to enjoy these tiny, fun morsels.
Add a little variation to your menu by swapping rice noodles for these little guys. Add feta cheese, roasted tomatoes, and olives for a tasty take on a Greek pasta salad. Made with cassava flour, the orzo is vegan, gluten-free, and full of fiber. Grab an 8 oz box for $6.
Natura Market New Fave Foods Keto Double Chocolate Minis Original Review
The rules of a keto diet are simple — keep carbs low and fat and protein high. For a long time that excluded cookies from the list, but it wasn’t long before people started getting creative to satisfy their needs for something chocolatey, chewy, and sweet.
The New Fave Foods Keto Double Chocolate Minis use almonds, grass-fed butter, and chocolate chips sweetened with stevia to create a delectable treat you can look forward to any time. With just 1g of sugar and 0 net carbs per serving, keep a pack with you at all times to fill that sweet tooth craving.
Rich and oh so chocolate-y good, a 60 g pouch of these minis contains 6 cookies total. Snack with confidence and pick up a bag for $6.
Natura Market Bob’s Red Mill Gluten-Free All Purpose Baking Flour Review
If you’re a baker, then you know the right kind of flour can make a big difference. In the world of gluten-free baking, it’s all about the right blend. Bob’s Red Mill Gluten-Free All Purpose Baking Flour has the perfect mix of flours and starches to make your favorite baked goods taste as amazing as their gluten-filled relatives.
It’s made with a mix of sorghum, garbanzo bean, and fava bean flour, along with potato starch, and tapioca flour. Creating the perfect chewy cookie or bakery-worthy muffin, this blend is a gluten-free baker’s essential. It’s sold in 1.24 kg bags for $12.
Natura Market Milkadamia Unsweetened Macadamia Milk Review
When it comes to alternative milk, there are a lot of options to choose from these days. Back in the 70s, people thought soy milk was weird — now you can find just about every nut, bean, and oat version under the sun, and we’re here for it.
We love the versatility that plant milks can bring, adding their own character to however you choose to use them. Milkadamia Unsweetened Macadamia Milk comes from the sweet, rich nut you know and love, just “milked” and blended with vitamins, and a little protein to thicken things up.
The end result is keto-friendly, gluten-free, and vegan, but full of flavor with a smooth texture that livens up coffee drinks, even taking cereal to the next level. You can get a 946 mL carton for $5 (normally $6).
Natura Market Matteo’s Sugar Free Barista Style Coffee Syrups Thin Caramel Review
Is it just us or are there few things in life that can compare to a hot, frothy beverage? Matteo’s Sugar Free Barista Style Coffee Syrups Thin Caramel goes beautifully with your homemade brew and a touch of vanilla cream, transforming an ordinary coffee time into a spectacular, craveable occasion.
The best part is that it has 0 g of sugar and 0 g of net carbs, meaning you can enjoy it totally guilt-free. Bottled in a 750 mL barista-style container with a pump, change the way you enjoy coffee with one for $8.
Natura Market Birch Benders Keto Grain-Free Pancake & Waffle Mix Review
A lazy Sunday, pajamas, and cartoons…plus fluffy pancakes on the table. A simple moment that can only be a dream for those with gluten intolerances. But thanks to the creativity of companies like Birch Benders, even those following a keto diet don’t have to miss out on pancakes.
The Birch Benders Keto Grain-Free Pancake & Waffle Mix uses a genius blend of almond, tiger nut, and coconut flour, along with cassava starch to create the perfect, fluffy pancakes or waffles. Including all of the dry ingredients you need to make a batch, all you have to do is add water.
They contain just 5 g of net carbs per serving, are filled with fiber, and have 9 g of protein. Enjoy your favorite things again with a 10 oz bag of pancake and waffle mix for $9 (normally $11).
Who Is Natura Market For?
Natura Market carries all of your favorite items, as well as some you may never have heard of. Stocked for all types of lifestyles, you’ll be able to shop by your specific diet — whether that’s vegan, kosher, keto, or for foods with less sugar.
A simple virtual market, shopping there is easier than heading to six different health food and grocery shops across the city, making it a great option for anyone who wants to save a little time and a lot of hassle.
Natura Market Reviews: What Do Customers Think?
The whole purpose of an online marketplace is to make your life easier. If it has long shipping times, items that are always out of stock, or poor customer service, then it’s not really helping you out.
This section of our Natura Market review is dedicated to finding out what shopping with the brand is really like and if it’s truly worth your time and money. Let’s start with a few ratings from the brand’s website to check in on the quality of products it sells.
- Birch Benders Keto Grain-Free Pancake & Waffle Mix: 4.2/5 stars, 495 ratings
- Matteo’s Sugar Free Barista Style Coffee Syrups Thin Caramel: 4.8/5 stars, 30 reviews
- Jovial Organic Grain-Free Cassava Orzo: 4.8/5 stars, 158 reviews
- New Fave Foods Keto Double Chocolate Minis: 3.9/5 stars, 16 reviews
- Milkadamia Unsweetened Macadamia Milk: 4.9/5 stars, 282 reviews
The Natura Market review section for each of these products is mostly full of comments about the products themselves — not the website — but we will include one here to show you how much customers love the items the brand stocks. This one’s for the Milkadamia Unsweetened Macadamia Milk:
“I have been trying all the different alternative milks and this is my favourite so far. It has a very neutral taste and I like that. It reminds me very much of 2% cow’s milk but better because it’s more thirst quenching.”
That the market stocks items customers actually want to buy, we get the feeling that there will be plenty more interesting and tasty options available. Feeling satisfied with the quality of its selection, we went off in search of a Natura Market review that shed some light on what the ordering process is like and landed on SiteJabber.
The review site showed a 4.7/5 star score from 125 shoppers which totally blew us away. This particular review site is known as a notorious place for negative feedback, so the sheer lack of it was impressive. Let’s take a closer look at the rating:
- 5 stars: 84%
- 4 stars: 9%
- 3 stars: 2%
- 2 stars: <1%
- 1 star: 4%
Here’s one Natura Market review that mentions the overall ordering experience: “I’ve been purchasing keto healthy treats from Natura Market for about 6 months and am completely satisfied with the fast, reliable service I get from them…I’m happy with the price and variety…and every once in a while they throw in free samples to try.”
On Trustpilot, they have a 3/5 star rating from 3 reviewers. One of them was particularly happy with their experience, “They carry a variety of products that you can’t find easily anywhere else. The site is easy to navigate and I like that you can search by diet. It’s brilliant! They also deliver fast. I’m also impressed with their eco friendly wrapping.”
From start to finish, it sounds like Natura Market is a great place to shop online, but that’s not the only comment that said things like this. Happy with the amazing selection and service they get at this shop, shoppers truly appreciate having it as an option.
For our final serving of feedback, we swooped in to the Better Business Bureau to check on how the company handles customers’ issues. Finding an A+ rating and 4.4/5 star score, we discovered that the brand deals with complaints in a timely manner — showing us it values and respects its customers.
With high scores across the board, Natura Market appears to be a shop that cares about its customers, provides amazing variety, and delivers on time.
Is Natura Market Worth It?
We’ve been there — making compromises at the grocery store, going without, and visiting 3-4 shops to track down a particular item. People with special diets are often viewed as “deprived”, and those who say that aren’t completely off base.
As more and more people adopt specific lifestyles, more and more brands are created to offer them products. Though normal grocery chains have started to get on board, about 90% of their stores are dedicated to conventional products, leaving those seeking alternative items on a wild goose chase for something they read about online.
And that’s where we see this brand’s true value come into play. Offering items that fit into an alternative lifestyle (keto, plant-based, low-sugar, etc.), browsing its convenient and vast online selection is pure bliss. So do we think it’s worth it? We think you know the answer already, but yes, we definitely think it’s worth checking out.
Natura Market Promotions & Discounts
If you’re reading this Natura Market review, there’s a good chance you’ve visited another natural grocery store. And if you have, then you know the struggle comes at the checkout counter.
Food labels with “vegan” and “gluten-free” just cost more than your average grocery items. That’s just the way it is for now, and we simply close our eyes while holding out our cards trying not to wince at the total.
This company knows the struggle, and that’s why it offers a few ways to help you save, like free shipping on orders over $49. This promotion is automatically applied at checkout, no Natura Market coupon required.
We also happened to be writing this Natura Market review on Black Friday, with a sweet promotion of up to 30% off. If the promotion isn’t running when you read this, just know that it will come around again next year, or sign up for the mailing list to stay on top of any other promotions the brand may hold.
Where to Buy Natura Market
Natura Market is a hub for hard-to-find, tasty products — the ones you can’t seem to track down in your grocery store but will bring so much joy to your life.
Though you may be able to find some of its products on other websites or stores, the only way to shop its unique selection is by heading to naturamarket.com.
FAQ
Who owns Natura Market?
Shakhzod Khabibov is Natura Market’s founder. The brand started up the virtual market in 2016 but it was just earlier in 2021 that Freshii scooped it up.
You may know Freshii for its fresh take on fast food, offering a spectrum of quick meals from clean bowls to wraps and smoothies. The acquisition just makes sense.
Does Natura Market ship internationally?
No, Natura Market only ships within Canada. Its headquarters is located in Mississauga and sends out all of its orders out from that location.
What is Natura Market’s Shipping Policy?
Sending out orders to Canadian provinces only, shipping rates vary depending on where you live and the weight of your items, all of which are calculated at checkout. Orders over $49 ship for free, except those in YT, NWT, NU, and NL, and other remote areas.
Once you fill up your cart and check out, orders take about 1 business day to process but can take up to 3 business days. Once your package ships, you’ll get a confirmation email with a tracking link. Click the link to be taken to the carrier’s website where you can count down the days until your package arrives at your door.
What is Natura Market’s Return Policy?
Decided against the year’s worth of supplements? Don’t worry, you can return them — as long as it’s only been 14 days from when they were shipped out. Here are a few things to keep in mind during the return process:
- You’re responsible for return shipping costs.
- The only time you will not have to pay for a return shipping is if you received a damaged or the wrong product.
- It’s recommended that you get in touch with the brand before you ship the item back.
- Be sure to get a tracking number so you can make sure it arrives.
But, make note that Natura Market doesn’t accept returns on every single item. Here’s a list of what you can’t send back:
- Items that have been opened
- Food and grocery products
- Personal care or health items
- Baby care items
You may be wondering what that leaves then. Items that are valid for returns include homecare and vitamins. If you’re not sure or want clarification, just shoot the brand an email and they’ll fill you in.
How to Contact Natura Market
We hope you got a true taste for what this brand is all about. If you have any questions not answered in this Natura Market review, simply head to its website, scroll to the bottom, and click ‘Contact Us’. It goes to a contact form where you can send the team an email.
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