About Pit Boss
Pit Boss sells premium griddles, barbecues, and smokers for your cooking needs. They have wood pellet, charcoal, and gas options, all with an excellent and durable design.
The brand has 260K meat-loving Instagram followers (and maybe a few veggie enthusiasts in there as well).
This Pit Boss smoker review will go over their bestselling product lineup, tell you what you can expect from Pit Boss grills, detail any discounts and promotions, and fill you in on shipping information and a whole lot more to know exactly what you’re getting into.
Overview of Pit Boss
Pit Boss Grills was established in Phoenix, Arizona, by grill lover Dan Thiessen and his sons, Jordan and Jeff. The clan had founded their company Dansons, Inc. together in 1999, and made Pit Boss a subsidiary of that existing business.
The brand is built around providing high-quality grills for an amazing price that beats out classic barbecues. Pit Boss defines their mission as, “being Bigger. Hotter. Heavier. than the competition at a better value, and constantly striving to improve.”
Another aspect of the business is “creating a community around outdoor cooking, backyard barbeques, and neighborhood block parties,” which they participate in by offering exclusive Pit Boss recipes on their website.
Hungry for more? Let’s chew over the pros and cons of the Pit Boss brand.
- A range of durable and reliable grills, barbecues, and smokers
- Fuel lasts a long time and excels at slow cooks
- Excellent pricing compared to conventional barbecues
- The brand regularly offers discounts and special deals
- You can pay in monthly installments and lower the upfront cost
- Wood pellets add flavorful aromas to your meat
- Pit Boss phone app crashes sometimes
- Customers have to pay for return shipping, and the original shipping cost is non-refundable
Pit Boss Pellet Grills Review
Get ready for a deep dive into nine best-selling Pit Boss Wood Pellet Grills. We’ll go over what makes them work so well, how they differ from each other, what they cost, and what you can expect when they arrive.
Pit Boss Classic Wood Pellet Grill Review
They call it “classic” for a reason. The Pit Boss Classic Wood Pellet Grill is the perfect family grill, ideal for groups of four to six. The attractive two-toned design will make this a handsome addition to your backyard, but let’s be honest—if it can’t cook, then prettiness ain’t gonna help it.
Luckily, the Pit Boss Classic has you covered with a digital control board that allows you to select the cooking style you want: grill, smoke, bake, roast, sear, roast, braise, BBQ, or char-grill. (True meat lovers will know the distinctions between all those.)
Get grilling today with the Pit Boss Classic Wood Pellet Grill, currently available exclusively through Walmart for $400. Walmart also offers an assembly service for an extra $60.
Pit Boss Lexington Wood Pellet Grill Review
A more compact version of the Classic, the Pit Boss Lexington Wood Pellet Grill is a trim, two-tiered grill that gives you 540 square inches of cooking space (about ¾ the size of the Classic’s grill surface).
This is a great starter grill that can manage any number of delicious cooks, like the Pit Boss smoked tri tip.
Like its bigger brother, the Lexington allows you to select your cooking method on its digital control board.
The board is also hooked into the stainless steel meat probe that comes with the grill so you can make sure you’re not overcooking. (Of course, we know you never would—you’re a Grill Master.)
The Pit Boss Lexington Wood Pellet Grill is only available at Walmart, where it’ll run you $300.
Pit Boss Austin XL Wood Pellet Grill Review
The perfect provider for your first post-pandemic backyard party, the long and low Pit Boss Austin XL Wood Pellet Grill gives you 930 square inches of cooking space, 31 lbs of wood-pellet hopper capacity, and a top-end temperature of 500°F.
If you’re looking for bells and whistles, the Austin XL can be automatically fired up and shut down via LED control. And like its fellow Pit Boss grills, the slidable plate lets you grill directly or indirectly as your heart desires.
Another Walmart special, the Pit Boss Austin XL Wood Pellet Grill goes for $450.
Pit Boss Pro Series II 850 Wood Pellet Grill Review
The Pit Boss Pro Series II 850 Wood Pellet Grill connects with the Pit Boss phone app and works with wifi and Bluetooth so that you can control it from a distance.
Temperatures go from 180° to 500°F, but it also allows for searing as hot as 1,000°F across two tiers of cooking racks.
The hopper holds up to 20 lbs of wood pellets, and the total cooking area is 850 square inches. Note that when the warming rack is removed, that measurement goes down to 539 square inches in the main grilling zone.
The Pit Boss 850 costs $500 and is available at Lowe’s, which throws in free delivery as a bonus.
Pit Boss Pro Series I 1100 Wood Pellet Grill Review
The Pit Boss Pro Series | 1100 Wood Pellet Grill is the biggest grill currently on offer from Grill Boss, and you better believe they’re proud of it. This backyard behemoth has 1,100 square inches of grilling space and can hold up to 35 lbs of pellets in its hopper.
But size isn’t everything: like all other Pit Boss grills, the Pro Series gives you the cheat code for grilling mastery with its digital control panel and two stainless steel meat probes for instant temperature checks.
Order the Pit Boss Pro Series | 1100 Wood Pellet Grill from Lowe’s for $600, and stake your claim as the local backyard BBQ hero this summer.
Pit Boss Platinum Laredo 1000 Wood Pellet Grill Review
We all know that all that standing is the most punishing part of the grilling experience.
But the Pit Boss Platinum Laredo 1000 Wood Pellet Grill has you covered: with its digital control panel that can be accessed with the Pit Boss app, you can control it remotely while putting your feet up and avoiding unnecessary calorie burn.
Seriously though, this slick-looking, heavy-duty Pit Boss grill gives you everything you need for your outdoor cooking needs. With 1,006 square inches of cooking surface, a hopper capacity of 26 lbs, and even built-in grill lighting for nighttime cooks.
You can get the Pit Boss Platinum Laredo 1000 Wood Pellet Grill through Walmart, for a very reasonable $500.
Pit Boss Pellet Smokers Review
This is what you’re here for: the famous Pit Boss smokers. Hang on tight as this Pit Boss smoker review cuts through the smoke to reveal everything you need to know about these Pit Boss bestsellers’ pricing, hopper capacity, fuel, and more.
Pit Boss Pro Series II 4-Series Vertical Wood Pellet Smoker Review
Smoke ’em if you got ’em—and man has this Pit Boss special got ’em.
With its four adjustable cooking racks and easily maneuverable wheels, the Pro Series II 4-Series Vertical Wood Pellet Smoker gives you 1,077 square inches of cooking space in a compact and easily portable size.
Like their grills, this Pit Boss vertical pellet smoker has a digital control board that is accessible through the brand’s phone app and is wifi- and Bluetooth-compatible.
Kick back on the deck and monitor your meats’ progress on your phone, or give them the eye test with the large view window.
The Pro Series II 4-Series Vertical Wood Pellet Smoker is available through Lowe’s, for an impressively affordable price of $400.
Pit Boss 3-Series Vertical Wood Pellet Smoker – Silver Hammertone Review
The 3-Series Vertical Wood Pellet Smoker may look tall and lean, but it packs plenty of meat for those marathon smoking sessions.
With six adjustable racks, 721 square inches of cooking space, and a 39 lb hopper capacity, it can cook for up to 18 hours for those all-day (and -night) backyard bashes.
Just like its squat 4-Series brother, the 3-Series is equipped with lockable wheels for convenient portability, the standard-issue Pit Boss digital control panel, and a large window so you can check on your cook without losing heat from those door-opening peeks.
You can buy this versatile Pit Boss vertical smoker from Menards for $440, and also save $48 by taking advantage of the mail-in rebate.
Pit Boss 700FB Pellet Grill Bundle with Cover Review
A beautifully made backyard grill is a thing of beauty and a joy forever, but environmental wear and tear can really take its toll.
With the Pit Boss 700FB Wood Pellet Grill Bundle with Cover, you can give your grill the protection it deserves with a durable cover that will keep it in perfect condition no matter the season.
If that sounds like the tail wagging the dog, rest assured that the grill lives up to the cover. A perfect family-sized grill, the 700FB has 700 square inches of cooking space (ideal for groups of four to six).
There is also a 500°F temperature capacity and sturdy, high-quality construction that makes it built to last.
There is currently a great deal available on this bundle at the Pit Boss website: regularly priced at $510, the 700FB has now been marked down to $350.
Is Pit Boss a smoker?
Pit Boss sells griddles, grills, and smokers. All their products use wood pellets for fuel, apart from five mini-sized charcoal and gas grills, two gas smokers, and three electric smokers.
This Pit Boss smoker review found 15 smokers in total on their website. A few of them are already out of stock (not a surprise given National BBQ Month), but cheaper options are still available around the $250 to $300 range.
What does a Pit Boss grill do?
Pit Boss pellets are the secret component that make their grills so popular.
As fuel for the fire, their all-natural hardwood pellets come in six flavors to give added flavor and aroma to your grill. These include: Apple, Competition Blend, Mesquite, Classic Blend, Hickory, and Fruit Blend.
But no matter what flavor you spring for, it’s the SearZone plate that makes it all possible. A Pit Boss invention, it’s designed specifically so that your grill reaches high temperatures with the pellets, while also excelling at slow cooks.
Pit Boss Reviews: What Do Customers Think?
This Pit Boss smoker review went through reviews at pitboss-grills.com, Lowe’s, and Walmart to see what the grilling community had to say about these high-tech cooking rigs.
At the brand website, the Pit Boss Classic pulls in an average rating of 4/5 stars from 41 reviews.
One 5-star reviewer who took advantage of the product’s warranty was grateful for Pit Boss’ full-spectrum customer service and how they support grill culture rather than just supplying the tools.
“The replacement parts came fast and free and were replaced easily…I must say that your whole customer service, emailed parts replacement and troubleshooting guide, along with your YouTube videos are great, makes life easy. I am a Pit Boss fan for life,” they wrote.
The Pit Boss Pro Series | 820 Wood Pellet Grill also scores high on pitboss-grills.com, with a 4.4/5 star average based on 73 ratings.
A returning veteran who bought the Pit Boss 820 loved how the wood pellet technology gave a whole new range of flavours to his cook.
The customer writes, “I bought the 820 pro in August upon my return from deployment and it has been incredible… I’ve never owned a pellet grill before, but grilling/smoking/whatever on it is easy. I love swapping pellets for different flavors…Highly recommend.”
The Austin XL tallies an average rating of 4.1/5 stars based on 493 reviews at Walmart. An impressed customer particularly praised the rig’s easy assembly and setup, and they had the professional bona fides to back it up.
“I am a research and development chef and it took me about 3 uses to get everything adjusted properly. P-set, auger feed/prime, cleaning temp probes, etc. Now I give it 5 stars. I use it to smoke or grill anything,” said the reviewer.
Over at Lowe’s, the 4-Series smoker also has an overall 4.1/5 star rating pulled from 124 individual reviews. Customers were impressed by this Pit Boss electric smoker’s long-term cooking performance and durable construction.
“On Easter Sunday I smoked ribs, on Monday a 10 lb brisket, and on Tuesday chicken wings. The results were amazing, the pit boss was flawless through 19 total hours of cooking. This unit is built to last, all of the features work exactly as expected, and the results are off the charts,” wrote one.
Was anyone less than impressed with what these grills had to offer? This Pit Boss smoker review did pick up a few grumbles here and there.
Some users said that the rigs take a good deal of time to set up to work exactly as you want and that cleaning the grilling racks is annoying (though others said it was easy).
There were also some complaints about the tech side of things. One reviewer said that the Pit Boss app is “not horrible but close to horrible,” and some customers wish it had more options for temperature control.
Others have also experienced repeated error codes with the digital control panel. So, not everyone has had a rosy experience with these grills, but problems really do seem to be few and far between.
Most complaints are very minor, and the majority of them say that once they got their grill going, they couldn’t be happier with the results.
Is Pit Boss Worth It?
Looking at all the evidence, there’s no doubt that Pit Boss is worth it.
As this Pit Boss smoker review shows, the brand’s product lineup has excellent pricing and results that have customers leaving great reviews and buying out their grills, griddles, and smokers.
The wood pellet cooking technology is an affordable and high-quality fuel option for casual cooks and serious grillers alike.
Tech-wise, Pit Boss should invest more in tweaking their app, but it’s still a great feature that adds a new level of convenience to your grilling experience.
This Pit Boss smoker review has no hesitation in recommending this versatile and high-quality brand for your outdoor cooking needs.
Pit Boss Promotions & Discounts
This Pit Boss smoker review found several discounts. First and foremost, the Pit Boss 700FB is on sale for $350, giving you $160 in savings. It also comes with a free, high-quality, and durable cover that is made to fit the barbecue like a glove.
But Pit Boss has way more deals than that. In fact, they have a page dedicated to them all year round. Here’s another grill-and-cover bundle: the huge Sportsman 1,100, on sale for $599 (down from $709).
You can also check out sales like the:
- 6-Piece Cast Iron Starter Kit marked down to $75 for a 25% savings
- R-Series Wooden Pellet Grill for $299, down from $449
But this Pit Boss smoker review’s favorite discount is the Rosewood Bundle of five essential premium cooking tools, which is priced at $30 for a full $65 in savings.
On top of all that, this Pit Boss smoker review is happy to say that the brand offers a monthly payment option for almost all their products through the Affirm service, bringing down hundreds of dollars in upfront cost to double digits.
Where to Buy Pit Boss
You can purchase a Pit Boss of your own from the official Pitboss-Grills.com website, Wayfair, or from a range of retailers, including Amazon, Lowe’s, Home Depot, Ace Hardware, Walmart, Home Hardware, and many more.
Is Pit Boss made by Traeger?
This Pit Boss smoker review did not find any evidence that Pit Boss is made by Trager. The two brands are competitors, and both use wooden pellets to fuel their grills.
Can you leave pellets in Pit Boss?
Yes, you can leave pellets in Pit Boss. But this Pit Boss smoker review recommends taking them out after cooking is done and storing them in a dry airtight container. That way the pellets will stay fresh for as long as possible.
Can Pit Boss pellet grill get wet?
A Pit Boss pellet grill can work safely in light rain, but only if you can be sure the outlet connection stays dry. Keep in mind that Pit Boss products are electrical, and they have some limitations as a result.
Why does my Pit Boss not smoke?
Your Pit Boss is smoking, but the natural wooden pellets it uses for fuel are such a clean energy source that the smoke is thin and more blue than black, making it difficult to see. White smoke will become more common as the grill becomes seasoned from drippings.
How long does Pit Boss fan stay on?
Expect the Pit Boss fan to stay on for up to 10 minutes after your cook. It helps the burn-off, keeping your Pit Boss grill in optimal condition.
How do I turn off a Pit Boss?
You can use the electronic display on your Pit Boss to turn it off with one tap of your finger. Alternatively, if your purchase allows it, you can install the Pit Boss app and control all the fine details from a distance.
How long will a Pit Boss Pellet Grill last?
A Pit Boss Pellet Grill will last decades if you treat it properly. The warranty on a Pit Boss smoker grill combo is five years, but if you buy a cover and take time to clean it, there’s no reason why the steel and ceramic material won’t last longer.
What is the warranty on a Pit Boss?
Pit Boss has a warranty of five years for the steel, wooden, electrical, and ceramic components of its pellet grills and vertical smokers, and two years for their gas grills. In any case, rust damage is covered by the warranty only in the case of structural damage.
How long does Pit Boss take to ship?
It’s impossible for this Pit Boss smoker review to give a specific overall shipping time. Each individual retailer takes care of shipping, and each has its own unique policies in place for getting your order shipped as soon as possible.
Does Pit Boss offer free shipping?
Pit Boss does not offer free shipping on every product. Because many of their products are only available from select retailers, like Walmart and Lowe’s, the shipping cost is variable.
How do I return to Pit Boss?
Unused Pit Boss items can be returned up to 60 days after your purchase. If you’re not happy with your Pit Boss grill smoker combo or any other order, follow the steps below to make a successful return.
- Make sure your purchase was made through the Pit Boss website
- If you ordered from a different retailer, you must contact them for a return
- Your product must be in unused condition and in its original packaging
- You cannot return “pellets, spices, sauces, or electrical service parts”
- Call Pit Boss customer support at 480-923-9630, available 6 am to 8 pm PST
- You must pay for return shipping
How to Contact Pit Boss
Pit Boss recommends that you log into your Pit Boss account at pitboss-grills.com, register your product, and then click “Start a Case.”
From there, make your query and include pictures if applicable. Pit Boss will respond as soon as possible. Alternatively, you can call 480-923-9630.
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