Table of Contents
About Pondkeeper
A pond’s ecosystem is one of the most fascinating places in the world filled with some of the most loveable animals on the planet. There are ducks and toads and even the ever-adorable water boatmen and pond skaters. And you wouldn’t want these cute little guys to up and vanish because of contaminated pond water, would you?
Likely, you don’t have a contaminated pond in your garden, but you may have a pond that requires a little upkeep. That’s where Pondkeeper comes in.
It’s the most notable company in the UK pond-specialist market. It distributes products across the UK and holds close relationships with several top-tier brands.
Although Pondkeeper’s social media presence is small (it has just over 200 followers on Instagram), that’s all the more reason to check the company out.
Before you do, read through this Pondkeeper review to learn everything you need to know about it. Coming up, I’ll tell you about the brand’s products, its customer reception, and more.
Overview Of Pondkeeper
Based out of Billingham, Pondkeeper runs a business that prioritizes customer satisfaction. To achieve that goal, its employees focus on making the buyer’s experience as sublime as possible.
What does that look like? Well, it starts with Pondkeeper hiring staff that are experts when it comes to pond maintenance and water gardens so that they can give shoppers excellent advice. Beyond that, the company offers deals on products from some of the industry’s leading brands.
In fact, since its inception in 2005, that’s how the business continues to be run. So it’s a little surprising that Pondkeeper doesn’t have a bigger presence online.
However, that’s not a shot against the brand. To learn about what it has to offer, read through the highlights section of this Pondkeeper review.
Highlights
- A big selection of pond and water garden products
- Carries products from exemplary brands
- Staff is happy to provide assistance with setting up a pond
- Strong customer ratings
- Free shipping on all orders over £35
As you can tell by its name, Pondkeeper distributes products from some of the most recognizable names in the pond maintenance industry—including the following:
- Hozelock
- PondXPert
- Laguna
- Marina
In terms of product selection, Pondkeeper carries liners, pumps, filters, and more from over two dozen brands.
Pondkeeper Pond Supplies Review
Now then, allow me to tell you about a few of the essential Pondkeeper pond supplies. All of the upcoming products are some of the brand’s bestselling items. So they’ll give you a good idea of the quality that Pondkeepers delivers.
Pondkeeper Hozelock EasyClear 3000 Review
The first item in this Pondkeepers review makes maintenance of your pond as easy as brushing your teeth. The Hozelock EasyClear 3000 keeps everything tidy as it’s a pump, a UVC unit, and a filter all in one. All you need to do is set it in the pond and you’re good to go.
One buyer wrote this review about it: “I have two of these Easyclear 3000s in my 900 ltr pond, the water is crystal clear and the parameters are spot on. The fish are very happy. Easy to clean, easy to replace the UV bulb, probably the best all-in-one pond system ever made.”
Luckily, the Hozelock EasyClear 3000 is currently on sale. It’s been marked down to £100 (from £140).
Pondkeeper PondXpert 3-Way Weatherproof Switch Box Review
The PondXpert 3-Way Weatherproof Switch Box can keep your cables neat and safe. It houses three different outlets that you can connect to various appliances—trimming the proverbial fat of electrical wiring.
“Excellent electrical kit for easy and safe wiring of pond items,” wrote one happy Ponderkeeper customer.
This is the second item in this Pondkeepers review that you can pick up for a discounted price. Currently, it’s only £30 (down from £35).
Pondkeeper Oase Pondovac Classic Review
The Oase Pondovac Classic is one of the most popular pond vacuum cleaners on the planet and this model improves upon the foundation its predecessors set. When it fills up, it automatically shuts off, letting you know exactly when you need to change the filter.
It also has four different nozzles so it can suck up all sorts of debris. One customer wrote this positive Pondkeepers review: “Very easy to install and this filter for the price is a fantastic value no more washing out filters covered in slime it’s done for you.”
The only unfortunate thing is that the Oase Pondovac Classic is currently out of stock. When it’s back in stock, you can buy it for £175.
Pondkeeper PondXpert 4 in 1 Pond Maintenance Set Review
Lastly, let’s talk about the PondXpert 4 in 1 Pond Maintenance Set. It’s the most simplistic product in this Pondkeepers review but by no means the least useful.
In fact, one customer said that the PondXpert 4 in 1 Pond Maintenance Set was “more robust than expected for the price.”
That’s likely because it combines a skimmer net, a brush, and a deep net into one gizmo. Oh, and it’s also on sale! Rather than paying £35, you can pick it up for £30.
Who Is Pondkeeper For?
I believe that Pondkeeper is a good option for people who live in the United Kingdom and want a one-stop shop for all their pond maintenance needs.
Pondkeeper Reviews: What Do Customers Think?
It’s important to consider what customers have to say about the company so that you can learn what to expect if you shop for its products. So, let’s look at what buyers have said about some of the items I’ve included in this review.
- Hozelock EasyClear 3000: 5/5 stars based on more than 12 customer reviews
- PondXpert 4 in 1 Pond Maintenance Set: 5/5 stars based on two customer reviews
- PondXpert 3-Way Weatherproof Switch Box: 4.3/5 stars based on more than 10 customer reviews
There’s one word to describe those scores—impressive. Thankfully, customers were kind to Pondkeeper on other websites as well, rating the company equally as high.
- Reviews.io: 4.9/5 stars based on more than five customer reviews
- Feefo: 4.8/5 stars based on more than 2,000 customer reviews
- Facebook: 4.5/5 stars based on more than 95 customer reviews
- Trustpilot: 4.2/5 stars based on more than 170 customer reviews
Due to the company’s small size, the customers that did leave Pondkeepers reviews complimented its employees by name. Here’s one testimonial that praises a particular employee for his ability to resolve problems.
“I have ordered quite a few items over the years, and always found Pondkeeper helpful and efficient. I ordered an item a few weeks ago, and was pleased that it arrived within the time frame stated. Then I realized that I had made a mistake. I e-mailed and can’t praise Nick enough for sorting me out, arranging to send extra parts, with progress e-mails, and parts arriving in good time.”
I was delighted to read more than a few Pondkeepers reviews that mentioned similar good things about the company. Namely, Pondkeeper’s employees were great at sending shipments in a timely manner and keeping their promises.
“What a very professional and efficient company to deal with by phone and email, had a small problem with an item I bought online after contacting them a new item was supplied within 24 hours that’s one reason I’ve been using them for 10 years would definitely recommend,” wrote one satisfied buyer.
Here’s another Pondkeeper review that echoes those sentiments.
“Such a pleasure to deal with .. Ordered a new filter/pump kit on Sunday 26th July and it was delivered on Monday 27th July by midday.. Fantastic service and so pleased, all I’ve got to do is install it at the weekend ..”
Is Pondkeeper Legit?
Thankfully, while writing this review, I couldn’t find anything that worried me about Pondkeeper.
Is Pondkeeper Worth It?
There are more than enough positive Pondkeeper reviews to justify checking out the brand and its products.
Pondkeeper Promotions & Discounts
Pondkeeper provides shoppers with the chance to earn free shipping on orders costing more than £35. To do so, enter the code FREEP on the product checkout page.
When it comes back in stock, you can receive free next day shipping for the Oase Pondovac Classic using the promo code VAC.
Where To Buy Pondkeeper Products
You can either visit Pondkeeper in person at its Billingham store or shop for items on its website, www.pondkeeper.co.uk.
FAQs
Who owns Pondkeeper?
Despite my best efforts, I wasn’t able to find out who owns Pondkeeper.
Does Pondkeeper ship internationally?
Sadly, Pondkeeper cannot ship outside of the UK.
What is Pondkeeper’s shipping policy?
Pondkeeper offers standard next-day delivery to all addresses in the mainland UK. Shipping costs £5.
What is Pondkeeper’s return policy?
You can return any items up to 30 days after receiving them so long as they’re in unused and unopened condition.
How To Contact Pondkeeper
You can call Pondkeeper’s customer service team at 0+164 237 0888 or email them at [email protected].
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