Table of Contents
About Primo Water Dispenser
Primo Water Dispenser is a North American water production and delivery service that provides exceptionally filtered drinking water to families and businesses across the US, Canada, Israel, and Europe. This company also sells water dispensers to make it easy to store and access your Primo Water once it is delivered.
This brand’s mission is to help people access the cleanest and safest drinking water possible! Unfortunately, some publicly available water is contaminated with pollutants such as lead, arsenic, or mercury. Primo Water wants to make sure Americans are aware of these dangerous toxins, which can have long-term health consequences for both adults and children.
This company is making its mark in the water industry, with over 30k followers on Instagram and 122k likes on Facebook.
Our Primo Dispenser review will cover purchasing information, product choices, customer feedback, and more so you can decide if you’d like to buy from this brand.
Overview of Primo Water Dispenser
Founded in 2004, Primo Water was purchased by its Canadian parent company, Cott, in 2020. The brand sells over 900 million gallons of water annually, and has 2.6 million customers in 22 countries. Primo Water caters to individuals and businesses who are concerned about the quality of their drinking water and want the highest quality filtration possible.
Tap water in many cities has contaminants like lead, which leaches out of old pipes into the water supply. Other pollutants, like mercury and arsenic, can enter the water supply from pesticides used in agriculture or from factory production. Other chemicals, like fluoride, are even intentionally added to the water supply, making it an uncomfortable problem for many.
Primo Water’s thorough filtration methods give customers peace of mind that their drinking water is as pure as possible. According to their website, their methods include a 5-step process:
- Getting rid of any dirt and rust
- Removing odor and chlorine
- Eliminates 95 to 99% of lead, mercury, and arsenic found in tap water.
- Uses a special filtration to improve the taste
- UV helps to sterilize the water, killing any minute traces of bacteria
We’ll begin our Primo Water Dispenser review by taking a look at the highlights of buying from this water filtration and delivery brand:
Highlights
- Offers a higher standard of filtration than most water in public
- Guarantees water is free of toxins like arsenic, cyanide, lead, mercury, ethylbenzene, and fluoride
- Delivery options available
- Uses recyclable plastic water tubs (can reuse up to 50 times before recycling)
Primo Water Dispenser Review
With so many water-related products these days, we want to know what makes the brand’s products different from the rest. Keep reading our Primo Water Dispenser review as we look at some of the brand’s best-selling dispensers!
Primo Water Htrio Bottom Loading Water Dispenser With Single Serve Coffee K-Cup Machine Built-In Stainless Steel Review
The Htrio Bottom Loading Water Dispenser is a modern-looking water dispenser with a black top and stainless steel bottom. This bottom-loading water dispenser holds up to 5 gallons of water, and lets you easily tuck your Primo Water jug into the bottom of this dispenser. No more hefting the heavy jug while praying you don’t pull a muscle!
To use the Primo Water dispenser, place your cup or mug on the small tray in the middle of the dispenser, and choose your option from the top buttons. No need to wait for the water to boil, all you need to do is push the red button, and hot water is right at your fingertips.
The water dispenser also saves space in your kitchen by functioning as a coffee brewer! It can hold up to 20 K-cups in its top tray, which you insert into the coffee drawer to brew your coffee. If you’re not into K-cups, you can always put in your own coffee (it has a great filter that can be reused over and over).
And that’s not all. Other features on this water dispenser includes:
- LED night-light — no more late night spills!
- A “fast flow dispensing” feature to help you fill bottles and jugs quickly
Buy the Htrio Bottom Loading Water Dispenser With Single Serve Coffee K-Cup Machine Built-In Stainless Steel for $330.
Primo Water Bottom Loading Water Dispenser Review
The Bottom Loading Water Dispenser is an easy and stylish way to store your Primo Water! This dispenser lets you access hot or cold filtered water from a 3-5 gallon water jug with a simple press of a button. Instead of wandering past the water dispenser when the jug is empty (there’s no way you want to lift that heavy container), you can now change it with ease.
By putting your cup on its shelf in the middle, you can select your water temperature from the buttons at the top of the dispenser. If you often need to make a quick breakfast in the morning, you will love this dispenser’s easy access to hot water for your instant oatmeal.
The Primo Water Bottom Loading Water Dispenser has a few convenient features for your household or business. You’ll always know when the bottles are getting empty (with a great indicator), safety features to make sure your home and business is child or pet friendly — no spillage needed! — along with a sleek look that will blend in easily with its surroundings.
Buy the Bottom Loading Water Dispenser for $263.
Primo Water Smart Touch Deluxe Bottom Loading Water Dispenser Black Review
Primo Water has really thought of everything when it comes to all the issues from previous water coolers. There’s no more fumbling with awkwardly large containers — why would anyone design it that way in the first place? — and more futuristic features to make you feel like you’re aboard a spaceship…okay, maybe not a spaceship.
The Primo Water Smart Touch Deluxe Bottom Loading Water Dispenser has three temperature options: hot, cool, and cold. These buttons have a special lock to keep curious little hands and minds or nosy pets from creating more of a mess! And if there is ever a mess, it’s super easy to clean, what with the tray being perfectly safe for the dishwasher.
When you buy this dispenser, you’ll receive Primo Water coupons for up to $15. The Smart Touch Deluxe Bottom Loading Water Dispenser is on sale now – use the code Holiday25 to get 25% off of $300.
Primo Water Refill Review
Now that you’re up to speed on Primo Water’s dispenser options, let’s take a look at the Primo Water Refill service.
The company has thousands of locations across the US and Canada where you can take your Primo jug (or any other container of your choice) for a refill. This service is ideal for people who like to drink Primo Water but don’t want the extra expense of paying for the delivery service. Not sure if a station is near you? Search ‘Primo Water refill near me’ and you’re good to go!
The Primo Water available at these retail locations has the same quality as the stuff they bottle and deliver. It goes through the following filtration steps:
- Primo Water uses water from a public water source
- They filter out rust, pipe scale, and dirt along with any odor and chlorine
- Deionize water to take out 95-99% lead and mercury, along with chemicals like fluoride
- Improves the taste of your water using a special carbon filter
- UV light zaps any lingering bacteria
Everyone on this planet has a right to clean water. Unfortunately, that’s not always the case in certain areas. Primo Water is doing its best to help everyone by providing them with filtered water without extra chemicals added in.
Primo Water Delivery Review
For the most reliable and convenient water at your fingertips, this company offers a Primo Water Delivery service to your door so you never worry about running out!
Here’s how it works: Once you sign up on the official website, you’ll receive water from one of the company’s local filtration and bottling partners. Adjust how much water you want to receive and when, or choose to rent a water cooler along with your water jugs.
When you sign up to get three 5-gallon water jugs and rent a water cooler, you’ll receive $50 off your first invoice. The Primo Water Delivery cost will be different for everyone as it depends on the exact service the brand offers in your area.
Who Is Primo Water Dispenser For?
People who live in areas with a history of polluted water may feel concerned about potential contaminants in their water supply. With horrifying chemicals and other pollutants dirtying our waters, it’s hard to even imagine a world where clean water is the norm again. But that’s why Primo Water is a necessity — to ensure everyone has access to drinkable water.
By using this brand, not only are you creating less waste for the environment, you’ll also be reassured that your water is as pure as possible. That way, you, your family, or business can remain healthy.
Customers who enjoy the taste of filtered water but don’t want to use wasteful individually bottled water will love the brand’s multi-gallon jugs. Once you’re done with them, the jugs are picked up, sterilized, and reused by Primo Water. These jugs are later recycled into new products. Any customer who is conscientious about their environmental impact is sure to appreciate that!
Primo Water’s filtered water and water dispensers are a convenient pairing for offices that don’t have access to their own water supply. Businesses often need fresh water delivered regularly and would find Primo Water’s water delivery service very convenient. This brand’s modern, bottom-loading water dispensers would also be a helpful accessory in many offices.
Primo Water Dispenser Reviews: What Do Customers Think?
As with anything, especially when it comes to things we ingest, it’s always good to hear what other customers are saying about the brand. Primo Water does not share verified reviews on their official website, but there are some available from other review sites online such as BestBuy, Amazon, and TrustPilot.
At BestBuy, customers who purchased the Primo Water dispenser were pleased with its convenience and easy loading. One woman wrote in her Primo Water Dispenser review, “This is a great product. You have the ability for hot and cold water. You can turn off the hot if you just want room temp. water and cold water.” Out of 276 reviews, this product had a 4.5/5 star rating.
Out of 22 reviews, Primo Water has 2.7/5 stars on Amazon. One woman reported in her Primo Water Dispenser review, “I have been very happy with the taste. There is no plastic taste from the bottle. We have a large family of 7 and we go through a lot of water! I am happy to have my children drink a lot of water and I feel it is better for our health than juice and soda.”
On TrustPilot, this company has a 3.1/5 star rating, with many expressing that it lived up to their expectations. One woman shared in her Primo Water Dispenser review, “Overall my primo water cooler and single cup coffee maker does exactly what it’s supposed to, pump and drip hot water, cold water, and coffee.”
Customers who purchased their Primo Water through Amazon had differing comments about the water’s taste: some loved it, others felt it tasted like tap water. Overall, this business has a wide array of reviews from its many customers. Some found the water’s quality and delivery to be satisfactory, while others didn’t feel they received the customer service they needed.
Is Primo Water Dispenser Worth It?
Primo Water offers a variety of product choices, from dispensers, water delivery to water refills. As our Primo Water Dispenser review has shown, the company’s reviews are a mix of people who were enthusiastic about their purchases, while others shared that their water or delivery didn’t meet their expectations.
Other customer matters, like how the water tastes, also varied a ton — but it is all about individual preferences! Some people couldn’t taste the difference between Primo Water and their regular tap water, while others found it more refreshing! For these customers, Primo Water was worth the buy.
Our Primo Water Dispenser review feels that, for the price, this delivery service is probably not ideal for individuals and families, who are likely better off buying a refillable water filter jug than paying for a delivery service and dispenser.
However, if your tap water is known to be low quality, you’re living in an off-grid camp or cabin with no running water, Primo Water could be a great option for your water needs. Businesses will also find the company to be a convenient choice for safe drinking water that can be conveniently presented to colleagues or customers.
Depending on your exact situation and budget, Primo Water could be a worthwhile choice for reliable, purified water.
Primo Water Dispenser Promotions & Discounts
Primo Water currently has a sale on some of its water dispensers. The Smart Touch Deluxe Bottom Loading Water Dispenser is currently 25% off with the code HOLIDAY25. When you purchase a dispenser from the brand, you will also receive coupons which you can redeem towards a purchase of Primo Water jug.
Where to Buy Primo Water Dispenser
You can sign up for the Primo Water delivery service and any of the featured dispensers at the company’s official website. You can also find the brand online at BestBuy, WalMart, and Amazon.
FAQ
Who owns Primo Water?
This Primo Water Dispenser review learned that the brand is now owned by its parent company, Cott, since 2020 and has also been rebranded as Primo Water Corporation.
Does Primo Water ship internationally?
No, Primo Water only ships water and dispensers within the continental US. However, Primo Water does work with affiliate companies in many countries, including Israel, the EU, Canada, and the UK so you can get the cleanest water possible.
What is Primo Water’s Shipping Policy?
Shipping is only applied within the contiguous US. Primo Water’s delivery costs will depend on the area you live in and how much water you choose to order, which is calculated at checkout. Shipping on items such as water dispensers may be delayed by 1-2 weeks due to COVID-19.
What is Primo Water’s Return Policy?
While customers cannot return Primo Water’s products (exchanges are possible), their Smart Touch Deluxe Bottom Loading Water Dispenser has a two-year extended warranty.
How to Contact Primo Water
If this Primo Water Dispenser review didn’t answer all of your questions, you can reach out to Primo Water in the following ways:
- Call: 1-800-728-5508 Monday to Friday between 10am and 6pm ET
- Contact form
- Live chat (bottom right corner of their site)
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