Table of Contents
About Tend Dental
Dental offices are usually a dreary environment. Claustrophobic, nauseatingly fluorescent, and often outdated, visiting your local practitioner has an uncanny valley sort of vibe. If you prefer a more modernized alternative, Tend Dental looks to revolutionize the dentistry industry.
Based in several states, this healthcare facility promises transparent pricing, zero judgment, and a soothing environment. For a dental care brand, they’re relatively active on social media, as they’re about 26.1k strong in follower count. Tend Dental is also featured in a few online magazines, including Forbes, Well+Good, and Fast Company.
Looking to switch healthcare providers? If so, perhaps this brand can be a better alternative. Keep reading my Tend Dental review as I will take a closer look at the company, its products, customer ratings, promotions, and more to help you decide if they’re worth checking out.
Overview of Tend Dental
I don’t know about you, but I hate going to the dentist. One of my past healthcare providers had an office straight from the 1970s but without the charm. It also didn’t help that the practitioner in charge was super judgemental and rude. Thankfully, I managed to switch to a new facility, but if I had heard about Tend Dental in 2018, I might have given it some consideration.
Designed to provide a hassle-free experience, this company ensures that patients are informed each step along the way. If you’re looking to change healthcare providers, I will give you the skinny on what this brand is all about. But how did it all start?
Doug Hudson believed that the dental care industry was overdue for a glow-up. Initially founded as a start-up, he established Tend Dental in 2018.
Using his experience as a practitioner and skills in telehealth, Tend Dental was designed to address the lack of modernized healthcare providers. Patients can take care knowing they’re in good hands, as the company promises transparency from the front desk through the exit door.
Situated in New York City, Tend Dental is available in several states across the nation. This includes offices in Washington D.C., Boston, and Atlanta.
Before I get further into my Tend Dental review, let’s go over some initial highlights.
Highlights
- Modern dental offices designed to give you a hassle-free experience
- Accepts most dental insurance plans
- Offers transparent pricing
- Promises a soothing environment through customer service and interior design
- Provides various services, including braces and teeth whitening
- Has an app for customers to download
- Positive customer reviews
Tend Dental Services Review
Before you switch over to a new dentist, it’s best to go over what services they provide. Thankfully, Tend Dental offers the basics when it comes to oral wellness. In this section, I’ll go over some service patients can expect from this healthcare company.
Tend Dental Checkup Review
It’s always a good idea to conduct a regular exam when it comes to oral health. Case in point, the Tend Dental Checkup service enables patients to get a quick assessment of their teeth and gums.
Comfortable and easy to book, customers can look forward to contactless check-ins and an average wait time of just 3 minutes.
The dental exam also includes an X-ray scan, a free oral cancer screening, and a TV to help pass the time. In terms of price, a Tend Dental Checkup costs $375 if you don’t have health insurance.
Tend Dental Invisalign Review
Not a fan of braces but have teeth that could use some correcting? If so, Tend Dental offers Invisalign as a new alternative.
Designed to encourage proper teeth alignment, this procedure typically requires months to yield results. Yes, you do have to be patient, but it definitely beats the invasive and noticeable nature of wires, hooks, and brackets. Plus, it’s invisible, so you don’t have to worry about your final appearance.
Patients can book a free 40-minute consultation beforehand. If you prefer to conduct the Invisalign procedure in one go, you can expect to pay $5,500 upfront. Thankfully, Tend Dental also provides installment plans through Affirm as an alternative payment option.
Tend Dental Oral Health Products Review
It’s easy to forget about oral health after your monthly checkup. That said, you should take it as a sign to improve on flossing and brushing. Fortunately, the company offers products to help you maintain your teeth and gums. This section of my Tend Dental review will feature a few of their best sellers down below.
Tend Dental Soothsonic Review
Considered a one-up from your manual toothbrush, the Soothsonic electric brush guarantees a clean set of teeth every time.
This bad boy is equipped with ultra-soft bristles, hydrosonic technology, and a 2-minute timer to make sure you get every nook and cranny when you brush. The brush’s micro-vibrations help to jostle out hidden bacteria and debris, which saves the need for rigorous scrubbing.
Offered with a charging stand, a shock-absorbing handle, a travel case, and a tooth-enveloping brush head, the Soothsonic device retails for $100.
Tend Dental Anticavity Toothpaste Review
The Anticavity Toothpaste is free of any harmful ingredients that you might find with leading formulas.
This blend comes with fluoride and hydroxyapatite to ensure strong and healthy teeth. It’s also has an RDA of only 85, which means it has low abrasiveness and is velvety smooth, so you don’t have to worry about gritty textures here.
Packaged in an aesthetically-pleasing sage-green squeeze tube, the Anticavity Toothpaste sells for $12 for a 3.4 oz tube.
Who Is Tend Dental For?
It’s strange to describe a healthcare facility as aesthetically pleasing, but it’s one of the main selling points for Tend Dental. If you’re tired of outdated offices, this company offers a more inviting space for checkups, implants, and more.
In my opinion, interior design has the power to infuse a certain mood and attitude. Naturally, it also exudes a level of professionalism due to its modernized design.
Tend Dental isn’t just about aesthetics. They also provide other handy services for patients to take advantage of. Plus, they’re relatively transparent when it comes to pricing and customer procedures, which is convenient for those who prefer a head’s up.
Tend Dental Reviews: What Do Customers Think?
Switching healthcare providers requires some forethought. At the end of the day, you don’t want to swap mediocre for mediocre, left with only annoyign paperwork and no improvement. With that in mind, I thought it best to scour through the internet to see what customers are saying about the company in their Tend Dental reviews. Overall, it’s relatively positive.
To kick things off, here are some average ratings of the brand posted online:
- Facebook: 65 votes with 3.6/5 stars
- Yelp (for their New York City location): 80 reviews with 3.5/5 stars
- The App Store: 364 reviews with 4.7/5 stars
Professional, friendly, and in-depth when it comes to teeth cleaning, Tend Dental is considered a worthwhile change for many happy patients. Others were quick to report a relaxing environment, as they were able to get comfortable while their practitioner performed check-ups.
“Amazing! I could not imagine a better dental experience and I could not imagine a friendlier staff! It’s pristinely clean and the ability to watch a show while you’re getting your teeth cleaned is hard to beat,” one user wrote on Yelp.
In terms of their mobile app, customers reported that it offered a convenient way to view upcoming appointments, manage rescheduling, and access dental records:
“Beautifully designed app to match the amazing studios! I can book appointments, and add insurance, and payment information… for the dentist… in an app! Great Work,” one reviewer wrote on the App Store.
I also looked to blogs and magazines for in-depth Tend Dental reviews. According to a post made by Popdust, the author seemed a bit hesitant to try out their services, but they quickly warmed up thanks to the company’s team of friendly staff. They also seemed impressed with the amount of transparency Tend Dental offered.
The reviewer on Popdust wrote: “Unlike other offices Tend does not pay their dentists on commission for procedures and when they do make a recommendation, they’ll tell you why and even pull up the images to show you. It’s honestly the most transparent and pleasant dental experience I’ve ever had.”
Given the vast amount of positive Tend Dental reviews, it’s natural to assume that they deserve a collective stamp of approval. That said, I did uncover a few unsatisfactory reviews online with some customers experiencing payment issues and rude and unprofessional staff. However, this doesn’t seem to be the majority of people’s experiences.
Is Tend Dental Legit?
Despite the negative reviews I foud online, you can relax knowing that Tend Dental is a legitimate company to support. The amount of bad reviews is quite small compared to the positive ones online.
Is Tend Dental Worth It?
If you can afford to swap healthcare providers, Tend Dental is definitely worth considering. Their modernized approach to dentistry is refreshing and overdue, given the vast amount of out-of-date facilities in the industry.
They’re not the most accessible company to visit, as they’re only located in a few select states. But if you live in one of the fine cities where they are located, you should count yourself lucky.
Tend Dental Promotions & Discounts
This Tend Dental review found out that they have a refer-a-friend program where patients can receive a $50 gift card for every successful referral. Aside from this, there appear to be no other promotions offered by the company.
Where to Buy Tend Dental
Looking to invest in an electric toothbrush or switching dentists? If so, you can can visit hellotend.com to see what they have in store.
FAQ
Who owns Tend Dental?
Tend Dental is currently owned by Doug Hudson.
Does Tend Dental ship internationally?
Tend Dental only ships within the United States.
What is Tend Dental’s Privacy Policy?
According to their website, Tend Dental will collect “information from you both when you provide it voluntarily and also automatically when you use their services.”
What is Tend Dental’s Shipping Policy?
This Tend Dental review is happy to report that they offer free shipping on orders of $20 or more. Any order below this amount is subject to a $7 fee.
If you choose to expedite your package, you will be charged $10 for priority shipping or $20 if you choose the Overnight option at checkout. In terms of wait times, it typically takes 2-7 business days for parcels to arrive.
What is Tend Dental’s Return Policy?
Tend Dental offers a 30-day window for customers to send back their products. Other than this, I couldn’t find much information about their return policy. To start a return, users must contact the brand directly through email.
How to Contact Tend Dental
If you have any questions or concerts after reading my Tend Dental review, you can contact the brand through:
- Phone: (212) 686-3686
- Email: [email protected]
- Visiting one of their in-person offices
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