Table of Contents
About The Citizenry
The Citizenry offers handcrafted home goods that are ethically sourced from skilled artisans around the globe. Choosing locations known for craftsmanship and plentiful natural resources, the brand connects consumers with inspired artisans in an organic yet modern way.
Unless you fly to Ghana, Morocco, or India, there’s a slim chance you’ll get your hands on pieces like the ones offered at The Citizenry. Using a direct-to-consumer, e-based model, it’s able to offer lower prices to customers while ensuring their partners are paid fairly for their work.
Media platforms like The New York Times, Vogue, GQ, and InStyle highlight the brand for its fair and creative approach to home goods, showcasing its highly aesthetic items for which The Citizenry has made a name. It’s those items that also make the brand’s Instagram page such a success, with almost 500k followers who gawk at row after row of handcrafted decor.
Want to learn more about this intriguing company? Keep reading this The Citizenry review. Here, we’ll tell you everything you need to know about the brand and its bestselling homeware, including customer feedback, promotions, FAQs, and more.
Overview of The Citizenry
Created by Carly Nance and Rachel Bentley in 2013, The Citizenry is a fusion of spirit with a love for new places and cultures. Over the years, the two, who became friends in college, began exploring the world.
Filling their suitcases with home items that simply weren’t available in the US, the idea for The Citizenry was sparked. The pair believes that “our homes should be reflections of the journeys we take,” and that extends to beyond where we’ve physically been.
Allowing customers around the world to experience other cultures and appreciate fine craftsmanship, the Dallas-based brand connects people with artisans who use age-old techniques and local materials, while infusing aspects of their own lives and spirit into the very pieces the brand sells online.
But before we dive into the brand’s stirring product lineup, this The Citizenry review will shine some light on its highlights.
Highlights
- Wide spectrum of home goods, from bedding to rugs to furniture
- Transparent and ethical production
- OEKO-Tex Certified
- Free continental US shipping
- Ships around the world
- Free returns for exchanges and store credit
Telling a story wouldn’t be possible without the facts, which is why you can find them all, including the maker, the material, and the time it took to make, on each product’s page. Hooked on transparency, The Citizenry takes a clear and uncomplicated approach to exotic home goods, and customers can learn about each one of its artisans in careful detail.
The next section of this The Citizenry review will focus on a range of the brand’s most popular items, from rugs to bedding, pillows, and furniture.
The Citizenry Rugs Review
Rugs add warmth and personality to the home and a cozy place to rest your feet. This The Citizenry review will feature the brand’s best-selling rugs, offered in a broad range of sizes for all kinds of home spaces.
The Citizenry Tejal Area Rug Review
Just short of a cactus in the corner, The Citizenry Tejal Area Rug mixes rich, muddy hues with soft, sandy shades. Offered in sunset and desert color stories, this geometric rug adds a touch of arid flair to the modern home.
Made from high-quality New Zealand sheep’s wool in India, these rugs take, on average, five days to make. Each rug is a combined effort of 14 artisans.
Offered in plenty of sizes for all sorts of spaces, add meaning and a little heat to your home with the Tejal Area Rug for:
- 5’ x 8’: $775
- 6’ x 9’: $895
- 8’ x 10’: $1,395
- 9’ x 12’: $1,795
- 10’ x 14’: $2,350
The Citizenry Bandera Accent Rug Review
Dramatic red hues, bold lines, and shocking contrasts, The Citizenry Bandera Accent Rug is full of depth, mystery, and intrigue. It was woven in Oaxaca, Mexico with hand-dyed sheep’s wool—that dye, straight from the natural world, is made from plant extracts and berries.
Constructed in a full week, this rug comes in small sizes but makes a mighty impact. Add it to your home for:
- 2’ x 3’: $175
- 3’ x 5’: $375
- 2.5’ x 8’: $455
The Citizenry Diya Wall Hanging Review
Designed for the wall, The Citizenry Diya Wall Hanging features daring lines and an asymmetrical design.
Made from 100% cotton in Jaipur, India, this hanging comes in rust or olive color themes, each adding a poignant feeling to small, intimate rooms. With the hanging comes a maple wood run hanger.
Get the set in 2’ x 3’ for $220 or 3’ x 5’ for $460.
The Citizenry Bedding Review
As important as the right mattress, bedding comes in all types of materials. The right ones hold up over time, improve with use, and wash easily. Ahead, this The Citizenry review will feature the brand’s top sellers in bedding, including stonewashed linen and 100% cotton.
The Citizenry Stonewashed Linen Bed Bundle Review
Looking for a complete set for your new boudoir? Not just any set will do. Natural is a must, but so is easy to clean, soft, and sustainable.
The Citizenry Stonewashed Linen Bed Bundle is the one you may have seen coyly inviting you to snuggle on Instagram with its luxuriously scruffy look. Including a sheet set (1x flat sheet, 1x fitted sheet, and 2 pillowcases), a duvet cover, and 2 extra pillowcases, this bundle was made at Machado Linen Mill in Portugal, an Oeko-Tex certified facility.
Woven of French Flax and offered in 12 colors and patterns, this bed set looks like the kind you’d want to curl up in on a rainy day with a good book—not the type you’d slip around in trying to get comfortable. Comfort is a given here.
Available in a full range of sizes, get yours for:
- Full: $455
- Queen: $475
- King: $525
- California King: $575
The Citizenry Organic Resort Cotton Sheet Set Review
There’s cotton, and then there’s Turkish long-staple cotton. The difference is night and day, the first being its 400 thread count.
The Citizenry Organic Resort Cotton Sheet Set includes 1x flat sheet, 1x fitted sheet, and 2x pillowcases, carefully crafted in Turkey at the Denizli Cotton Mill.
Breathable and light, this set comes in five colors, but how gorgeous is the light grey stripe? Giving a classy variation from the typical solid, these sheets are elevated in a humble way, making comfort and style tie for first in the bedroom.
Offered in three sizes, pick up a set in:
- Full for $220
- Queen for $240
- King for $265
The Citizenry Stonewashed Linen Quilt Review
Back to Stonewashed Linen, we knew you hadn’t gotten your fill quite yet. With an almost worn-in look, this quilt is the kind that movie beds are made of—the ones where Sunday morning snuggles ensue, kids bounce happily, and tender kisses are shared.
Loved for its lightweight feel and easygoing attitude, the Stonewashed Linen Quilt is made with French flax from the oldest family-run fair-trade facility in Portugal.
Dyed in 12 calming shades, the quilt has 7.5” square patches to give it a little extra volume and cozy feel.
Get a Full/Queen for $275 or the King/California King for $325.
The Citizenry Pillows Review
Oh, how the right pillow can make all the difference in a room. They’re not just there for comfort, in fact, they’re more so there for looks, and we like it that way. Below, you’ll discover The Citizenry’s best-selling accent pillows, all incredibly different, but all made with the same dedication to quality and a unique story.
The Citizenry Chara Pillow Review
Intricate and complex, The Citizenry Chara Pillow showcases a Mayan bird design. With raised stitching and hushed tones, though a first glance plain, this pillow is anything but.
It provides a subtle yet impactful punch to contrast and complement against other monotoned pillows on your parlor couch. Handcrafted by 42 master weavers in Guatemala, each pillow takes 10 days to complete.
Made from 100% cotton and measuring 18” x 18”, you can add a meaningful charm to your home with the Chara Pillow for $225.
The Citizenry Torres Leather Pillow Review
Leather speaks for itself, which is why The Citizenry Torres Leather Pillow is just one texture and one tone. Made from vegetable-tanned cow leather, this pillow comes in a burnt Caramel color and a cool olive hue.
Crafted at The Alcanena Leather Workshop in Portugal, the Torres Leather Pillow comes in 18” x 18” and 12” x 20” for $195-$215.
The Citizenry Baya Lumbar Pillow Review
For rooms that need a little spice and bodies that require some extra support, the Baya Lumbar Pillow is here to light up your life. A bright splash of traditional Mexican flair, this 12” x 48” pillow is the perfect accent to plain rooms, perhaps on a bed in a solid shade of navy or olive green.
Woven by hand with 100% sheep’s wool, believe it or not, this pillow gets its colors from native plant extracts. Each one is made in Mexico over three days.
Add excitement to your home with the Baya Lumbar Pillow for $195.
The Citizenry Furniture Review
The right piece of furniture can change a room. Each one carries with it a personality, and the brand’s best-sellers, which we’ll feature below, all have an intriguing air about them. They feature a uniqueness that brings something special to any room you put them in.
The Citizenry San Rafael Safari Chair Review
This one’s a real showstopper. Crafted from 100% Haya Wood with a natural, caramel-dyed leather cover, this chair oozes comfort, but more so, it just looks cool. Place it in a sitting room over a mosaic carpet surrounded by wood, spiraling plants, and pops of blush pink.
Handmade in Mexico, The Citizenry San Rafael Safari Chair measures 25.5″W x 26″D x 33″H and is $1,395. Or get it with the matching footstool for $1,840.
The Citizenry Torres Round Leather Ottoman – Medium & Large Review
Whether you’re kicking your feet up, pulling up a stump, or using it as the base of your coffee table, ottomans are versatile, functional, and easy to move.
The Citizenry Torres Round Leather Ottoman comes in medium and large sizes in natural, olive, and caramel naturally-dyed hues. Place in a room full of wood furniture for a contrasting twist of animal and plant-based materials.
From The Alcanena Leather Workshop in Portugal, add the Torres Round Leather Ottoman – Medium & Large to your space for:
- Medium: $795
- Large: $1,195
- Set (medium & large): $1,985
The Citizenry Hanging Leather Headboard Review
There’s an unfinished look about beds that don’t have headboards, but some are more cumbersome than they are attractive and useful.
The Hanging Leather Headboard has a slickness about it. Whether that’s from the way it’s coolly suspended on the wall or its smooth, fresh, and supple leather look. We’re not quite sure, but it’s probably both.
Light, simple to hang, and made from ethically sourced cow leather in Portugal, the Hanging Leather Headboard comes in Full/Queen and King/California King sizes for $695 and $975.
Who Is The Citizenry For?
In short, The Citizenry is for people who care about where what’s in their homes came from. It’s all well and good to pick up something from Walmart or even IKEA, but where’s the heart?
The Citizenry puts the lifeblood back into shopping for homeware, connecting consumers to the artisans who produced the stunning pieces they felt taken aback by at first sight.
There’s a story here, something more than a $10 blanket made by who knows, in what kind of factory? The items are a bit pricier, sure, but the price is part of a larger story of fair labor practices, sustainable sourcing, and decades of knowledge.
Comparison: The Citizenry vs. Parachute
It’s 2021 and cheap, fast goods aren’t really ok anymore. People want backstory. They want connection. And they want to know that what’s in their home was purchased ethically and isn’t harming the earth. Brands like The Citizenry do that for consumers, but they’re not the only ones.
In this section of our The Citizenry review, we’ll be doing a quick comparison between Parachute and our featured brand, bringing to light what makes them similar, and what makes them each so unique.
Like our featured brand, Parachute sources items from expert artisans around the world, but perhaps doesn’t have as many partners. There also doesn’t appear to be as much transparency as The Citizenry has, but its competitor still notes where each product is made.
In terms of selection, the two brands are very similar, but The Citizenry looks to have a more traditional and creative aesthetic.
Parachute carries mattresses and baby items alongside home decor, bedding, and bath items, whereas The Citizenry carries a lot of rugs, throw blankets, and furniture.
In terms of price, a comparison of The Citizenry Linen Duvet Cover is $245-$280 and the Parachute Linen Duvet Cover is $210-$270 yielded similar results. Not too far off—both made in Portugal and OEKO-Tex Certified.
While these two brands appear to offer the same kinds of items, they have very different feels to them. Some items are pretty close in price and inventory, but really, what may make someone choose one over the other would be the aesthetics, and perhaps, the more personalized connection with the maker.
The Citizenry Reviews: What Do Customers Think?
The Citizenry offers quite a range of home goods. For that reason, it’s tough to judge on quality—especially from behind a screen.
This section of our The Citizenry review exists for that very reason, and here, we’ll hear from customers who have purchased and tried out a few of the brand’s items to give us an idea of what they’re really like.
Starting with the brand’s website, we found a collection of reviews for the Stonewashed Linen Bedding. One read, “Linen sheets so soft they make soft sheets feel not soft. Sheets that arrive soft and only get better with time, what’s not to like. Quality is as expected, excellent.”
Now, we learn a few things from this comment. One, is that these particular types of sheets are super soft. Two, they get softer with every wash, and three, the quality is up there.
To get a little more information on the brand’s sheets, we headed over to a The Citizenry review on PureWow, whose team gave the Stonewashed Linen the following scores:
- Value: 14/20
- Durability: 19/20
- Quality: 19/20
- Aesthetics: 19/20
- Comfort: 18/20
An overall rating of 89/100, which is amazing for sheets.
Mentioning how the Stonewashed Linen Sheets wrote, the review read, “Like a great pair of jeans, they get better with wear. Admittedly, when I first unboxed them, I was unsure—the French flax felt almost like burlap…But, with each wash, they softened, becoming cozier and cozier.”
What’s great about these sheets is that they’re machine washable, yes, but even though they’re incredibly high quality, they’re not fussy. Take that silk.
Alright, so the sheets check out, but how about other home items? We turned to Reviewed.com to get the scoop about the Dasar Bronze Bowls and Mahaba Coasters.
Of the bowls, The Citizenry review revealed, “The Dasar bowls hold weight—you can tell the material is of higher quality than most gold or copper-plated bowls.” And even with this look of high quality, they’re a pretty affordable price: $75 for two.
About the coasters, it continued, “While I expected the hand-woven palm leaves to feel rough to the touch, the material ended up being extremely soft—almost like satin—due to how tightly and meticulously the coasters are wound.”
From this, we learn of just how high quality the brand’s goods really are—no matter what they are. Made with care, whatever the product, The Citizenry’s collections check out.
Is The Citizenry Worth It?
To say the selection offered at The Citizenry is gorgeous is an understatement. Its items ooze beauty in every facet of the word.
Supporting communities, paying workers fairly, sourcing sustainably…the inner workings of this company are admirable, inspiring, and hopeful, and then we come to the actual products themselves.
With a full spectrum of intricately detailed and carefully crafted items, with The Citizenry, you can create a home with purposeful pieces that you love and feel good about purchasing. Even though they’re a bit pricey, that’s to be expected with items like this and doesn’t knock our belief that they’re worth the buy.
The Citizenry Promotions & Discounts
The brand works very hard to pay its workers fairly for their projects and pieces. They cut out the middleman, buying directly from the source and selling online to give you lower prices than what you’d find in local boutiques.
For those reasons, throughout this The Citizenry review we didn’t spot a lot of promotions, but we did find that they offer free continental US shipping. Hey, every little bit helps right? For more information on discounts, be sure to sign up for the brand’s newsletter.
Where to Buy The Citizenry
This brand is an online marketplace of sorts, connecting you with artisans around the world.
For that reason, though you can find the brand’s artisans within their local communities, to find those items without ever stepping foot out of your door and hopping on a plane, the only place to get them is directly from The-Citizenry.com.
FAQ
Why The Name “The Citizenry”?
The Citizenry stands for the faces behind the brand’s products. It’s a celebration of talented craftsmen and women with unique stories, backgrounds, and skills.
Is The Citizenry Ethical?
Yes, that’s its whole bit. The Citizenry carries ethically made items that are sourced ethically.
Who Are The Citizenry’s Artisan Partners?
The list is quite long, but it ranges from small artisan workshops like Bogotá Weaving Shop in Colombia which has just 14 workers to the Weavers of Mardin in Guatemala who have 1,800 artisans. The Citizenry has also partnered with shops in Ireland, Japan, Morocco, and India, and many other countries.
Are The Citizenry’s Artisan Partners Paid Fairly?
The Citizenry says they pay their artisan partners under “fair trade standards.” They also invest 10% of the profits back into the communities where those artisans are located with entrepreneur development grants.
Does The Citizenry Have A Trade Program?
They sure do. To join, The Citizenry needs a few things from you:
- Link to your website OR a copy of your business card
- Copy of your business license, resale certificate, or VAT registration
Once you get every scanned and ready to go, attach it all in an email to [email protected].
What Is The Citizenry’s Shipping Policy?
The Citizenry ships all over the world except for some items including large mirrors, oversized furniture, and large Jute rugs. International shipping fees vary by location and item, and you’ll be given the final price when you check out.
For US orders, all shipments sent within the continental US ship for free, but the brand does not ship to P.O. boxes. Customers have two shipping options:
- Ground Shipping 7-10 business days free
- Premium 4-6 business days $TBD
Normally, orders are sent out within 4 business days, but sometimes, due to the handcrafted nature of the products, shipments may be delayed.
What Is The Citizenry’s Return Policy?
Things always look different on a computer screen than they do in your own home. The Citizenry has a 30-day return policy in place for that very reason. Set it up, lay it down, create a little space of your own design. If it doesn’t work? Send it on back.
Before we get into the nitty-gritty of the policy, we thought it would be good to note here that returns for store credit and exchanges are free. It’s only returns for full refunds that you’ll need to pay return shipping for.
For a full refund, certain orders will have restocking fees, while others won’t—take a look at what we mean:
- The order includes just bedding and towels: no fees
- Everything else: $25
- Your order includes oversized items: $65
When it comes time to send your return back, though The Citizenry invites you to try out your items in your home, they need to be undamaged and in original condition with the packaging they came with.
To make a return, follow these steps:
- Head to the Returns Portal on the brand’s website
- Enter your order number and zip code
- Download the shipping label
- Attach the label to the outside of your package
- Drop the package off at the nearest post office
How To Contact The Citizenry
Need a little more information not included in this The Citizenry review? You can get in touch with the brand by using any of the contact methods below:
- Phone: 1(866)356-4284
- Email: [email protected]
The brand’s customer service team is available Monday through Friday from 8:00 am to 8:00 pm and Saturdays from 12:00 pm to 4:00 pm CTS.
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