Table of Contents
About AC Lens
AC Lens is a pioneering online contact lens retailer that takes pride in bringing its customers top brands at great prices. The brand’s social media presence is small and it takes a rather low-key approach to marketing overall, letting its policies, products, and prices speak for themselves.
This AC Lens contact lenses review will go over the details of the brand’s generous return and refund policies, profile some of their bestsellers along with such specialty products as the AC Lens genteal eye gel, and give you a taste of customer feedback so that you know as much as possible about the brand before making a purchasing decision.
Overview of AC Lens
Based in Columbus, Ohio, AC Lens was founded by Dr. Peter Clarkson in 1995. At that time, buying merchandise online was a novelty, as the internet was still in its dial-up, definitely not-user-friendly stage. Despite much skepticism, AC Lens stuck to its belief that this strange new technology could benefit the optical industry, and its persistence paid off.
A little over a quarter-century later, AC Lens is one of the leading online optical retailers in the world. It has a tried-and-true supply chain, long-time partnerships with top contact lens manufacturers, and a well-organized website (that, no doubt, went through multiple variations over the decades).
A large part of AC Lens’ success comes from its customer-first mentality. It offers a generous return policy, speedy shipping, and has a customer support team that has earned the brand many 5-star reviews.
How all of these factors come together is laid out below. But first, this AC Lens contact lenses review will highlight some of the top-line pros and cons of the brand so you can start getting acquainted with what it has to offer.
Pros
● Wide range of contact lenses, eyeglasses, and sunglasses from top manufacturers
● Generous return policy that lets you return products for any reason; AC Lens covers return shipping cost
● AC Lens subscription program gives you a 20% discount on automatic orders
● Large clearance section with hundreds of items on sale from 10% to 50% off
● Free standard shipping in the US
● Delivers to APO, FPO, and DPO addresses
● You can purchase from AC Lens using FSA and HAS accounts
Cons
● International customers are not eligible for free shipping or free return shipping
● Some prescription contact lenses are not available for international shipping
AC Lens Contact Lenses Review
AC Lens offers a huge catalog of contact lenses, two of which are spotlighted below. Keep reading this AC Lens contact lenses review as we give you the lowdown on the design, features, and pricing of these products.
AC Lens ACUVUE OASYS 1-Day for Astigmatism 30pk Review
Disposable contact lenses are fantastically convenient, but they can sometimes result in discomfort and irritation. Designed and manufactured by Johnson & Johnson Vision Care, the Acuvue Oasys 1-Day for Astigmatism 30pk gives you 30 lenses specially fabricated to counteract dryness and give you all-day comfort.
One pack of these lenses will cover you for a month, and you have the option of purchasing a 3- or 6-month supply. The AC Lens Acuvue Oasys for Astigmatism is $45 per box, or you can save 20% by joining the AC Lens subscription program.
AC Lens Clariti 1-day Multifocal 30pk Review
The Clariti 1-day Multifocal 30pk is a CooperVision product designed to be a general, all-purpose contact lens made with the patented AquaGen formula, which draws moisture to the lens surface in order to combat dryness. These AC Lens transition contacts are also designed to allow your eyes to easily shift and adjust focus between distances.
The Clariti 1-day Multifocal 30pk gives you a month’s supply for $37, and AC Lens also offers 3-month and 6-month order options.
AC Lens Eyeglasses Review
AC Lens has the same great policies for its eyeglasses selection, which, like its contact-lenses counterparts, is derived from the brand’s partnerships with major manufacturers. This AC Lens contact lenses review has singled out two of the brand’s bestsellers for closer examination.
AC Lens Prive Revaux The Analyst Reader Review
The Prive Revaux The Analyst Reader features a simple but attractive rectangular frame that comes in your choice of three colors. You can Choose pink tortoise for a fun, beachy vibe, white for a cultured and cosmopolitan look, or basic, all-purpose black, which goes with any outfit or setting.
The AC Lens Prive Reveaux Readers come with a small carrying case and cleaning cloth, and will run you $30.
AC Lens Picklez Toto Review
Picklez Toto are kids’ glasses that are specially designed to withstand the everyday rampaging and ruckus of your little darlings, as well as their weed-like growth. The adjustable strap at the back will keep this secured to your child’s head, and the rectangular, BPA-free plastic frame is super-flexible, so it can adjust to the changing shape and structure of their noggin.
Even if these do get broken or damaged during play, they’re covered by AC Lens’ Kid-Proof Warranty. The Picklez Toto comes in matte green, black, pink, blue, navy, purple, and red, and costs $50.
AC Lens Prescription Swim Goggles for Kids Review
Think prescription swimming goggles are a luxury? Then brother, you don’t know AC Lens: with this brand, they’re easily accessible and affordable. Our AC Lens contact lenses review checks out two of the bestsellers in this category below.
AC Lens Hilco (Z Leader) Children’s Prescription Swimming Goggles Review
Learning to swim is tough enough without having to worry about seeing clearly underwater. The Hilco (Z Leader) Children’s Prescription Swimming Goggles have anti-fog lenses that can be customized for each eye to fit your child’s prescription.
The durable rubber frames create a watertight seal around the eyes, and the adjustable strap will keep it securely fastened no matter how vigorous the game of Marco Polo gets. These AC Lens prescription swim goggles for kids were a ridiculously affordable $20 the last time we checked on the brand website.
AC Lens Splaqua Clear Prescription Swimming Goggles Review
Look and feel like a pro swimmer in the Splaqua Clear Prescription Swimming Goggles. The lenses are made from strong polycarbonate and include a special coating that prevents them from fogging up, and also makes them resilient against UV rays. The frame is made from a single piece of silicone, which adds to its overall durability.
You can add a personal touch by choosing between black, blue, pink, yellow, or green for the frame. Get clear, secure underwater vision with the Splaqua Clear Prescription Swimming Goggles for $20.
Does AC Lens Take Insurance?
AC Lens does take insurance, and works with major providers like Davis Vision and Spectra. All you have to do is fill out the appropriate forms, include a receipt, and send them to your insurance provider for reimbursement.
And if you’re asking yourself, “is AC Lens a safe website?” this AC Lens contact lenses review can assure you that you don’t have to worry: the company’s site is 100% safe.
AC Lens Reviews: What Do Customers Think?
Customers are overwhelmingly positive about their experience with AC Lens discount contact lenses. On the brand’s official website, most AC Lens contact lenses reviews give the company a 5/5-star rating, and few products are rated below 4.5/5 stars.
Five-star reviews on Trustpilot report great customer service and satisfaction with their order. One customer who ordered from Ireland says, “Have been using AC Lens to buy contacts for years. Great company, fast shipping, good customer service, and low prices.”
AC Lens has a generally small social media presence that is primarily limited to Facebook, where they have over 30K followers and stellar reviews. Commenters are extremely positive and speak highly of the exceptional customer service and quality products.
On the brand’s Facebook community page, one grateful repeat customer left a heartfelt tribute to the company: “Thank you aclens as always!! You have made it possible for my sweet boy to get glasses that he has been needing… Your customer care is still the sweetest. Thank you so much for being our go to glasses company for the last 3 plus years.”
Customers seem to be overwhelmingly delighted with their AC Lens products and the degree of customer care the company offers.
Is AC Lens Worth It?
This AC Lens contact lenses review strongly recommends the brand to anyone who wants the best selection of contact lenses and eyewear available. Due to the brand’s partnership with top manufacturers, there are AC Lens lenses available for every ocular need.
Because AC Lens operates online only, its prices are much lower than those of brick-and-mortar optical retailers. Best of all, if you don’t like your purchase for any reason, you can return it with no problem thanks to AC Lens’ comprehensive and generous return policy, which includes free return shipping.
Another factor that makes AC Lens a good buy is the strong customer feedback. Thousands of customers have given the company 5/5 stars, and have left glowing tributes to the brand’s attentive and helpful customer service. So no matter what you’re looking for, you can be sure you’re in good hands.
AC Lens Promotions & Discounts
While there are no AC Lens free contacts offers right now, there are always a ton of AC Lens sales going on. The brand has a permanent website page dedicated to its hundreds of on-sale items, which are marked down anywhere from 10% to 50% off their regular listing price.
While there is no AC Lens coupon available at this time, first-time customers can use the AC Lens promotional code P52T23S4 for 20% off their first order.
Lastly, AC Lens has a subscription program where you can sign up for automatic contact lens refill shipments so that you’re never without a pair. You control the frequency and which items are delivered, and you can cancel at any time. Signing up saves you 20% on each order.
Where to Buy AC Lens
This AC lens contact lenses review found that the only place where you can buy this brand is their official website, aclens.com.
FAQ
What is AC Lens’s Shipping Policy?
Any eyewear bought through the AC Lens website comes with free standard shipping in the US. Standard delivery takes about 6 business days, while prescription eyewear can take 9-14 business days, depending on how long it takes to verify your prescription.
US customers can also pay $9 for expedited shipping, shortening the delivery time to 3-4 business days for contact lenses and accessories and to 7-11 business days for prescription eyewear. The fastest possible delivery is the overnight option, which costs $20 and delivers any order in 1 business day (depending on speed of prescription verification).
For Canadian customers, AC Lens charges a flat rate of $10 for delivery in 7-14 business days contact lenses, sunglasses, accessories, and frame-only eyewear; prescription eyewear takes 11-21 business days to arrive. International shipping is $20, with a 14-21 business-day window for regular orders, and 18-28 business days for prescription eyewear.
No matter where you live, you can track your order through your account portal on the AC Lens website.
What is AC Lens’s Return Policy?
This AC Lens contact lenses review can affirm that this company has one of the best return policies you can find for any service. AC Lens will give you a full refund, replacement, or credit for your purchase, for any reason, up to 365 days after the shipping date of your order. The one exception is custom orders, which cannot go back to AC Lens’ inventory and are thus ineligible.
To start the return process, contact the customer support team with your order number. They will give you a prepaid shipping label for the return, along with a Return Merchandise Authorization number. If you opt for a refund, it will take about 5 days after the package is received for the funds to go into your account. Replacements will be shipped out in the same timeframe.
How to Contact AC Lens
If you’ve got any questions that this AC Lens contact lenses review did not already address, you can reach out to the brand through the following channels:
Phone:
- US customers: 1-888-248-5367
- International customers: 614-921-9892
- Fax: 877-291-8154 or 614-921-9866
Customer service hours are Monday-Friday 8:00am-8:00pm EST, Saturday 9:00am-5:30pm, and Sunday 12:00pm-7:00pm.
Email: [email protected]
Mail:
AC Lens
Customer Service Dept.
4265 Diplomacy Dr.
Columbus, OH 43228
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