About Complete Case
Complete Case makes filing for divorce easier by offering it as an online service. Done in a 3-step process, couples can lawfully separate in a drama-free environment.
This American company is often branded as a ‘DIY dissolution’ settlement, as clients can fill out their respective forms from the comfort of their own homes.
Over the years, Complete Case has been spotlighted by several media outlets—including USA Today, CBS, Time magazine, and ABC News. Going through a hard time in your life? Perhaps this brand can offer a helping hand.
Keep reading, as this Complete Case online divorce review takes an in-depth look at their company mission, services, customer ratings, and more to help you decide if they’re worth checking out.
Overview of Complete Case
The future is in the hands of the internet. With most shops offering their services online, it should come as no surprise that paralegals are making their own nests, too. Robert Finney, a Seattle lawyer, decided that it was time to put those messy divorce papers to a rest.
Complete Case made its official debut in 2020, as an online DIY dissolution program. This Seattle-based company ensures that services are hassle-free, simplified, and affordable for the common man (and wife).
By skipping the need for an attorney, separated couples can get straight to the point in dividing up their assets. With Bob Butterworth as its new leading CEO, Complete Case has helped over 700,000 clients over the years.
In a statement made by the company:
“At CompleteCase.com, our vision is to help those in uncontested divorces to resolve cases in an accurate, inexpensive, and efficient way. Our innovative site is the first of its kind, enabling users to prepare their divorce forms online and avoid expensive attorney fees or confusing divorce kits or books.”
Before we get into this Complete Case online divorce review, let’s go over some initial pros and cons.
- Streamlines the divorce process without drama, embarrassment, or stress
- Provides pre-prepared lawyer-authored forms that can be easily accepted at any local courthouse
- It takes only 30 minutes to complete their online service
- Clients can complete all the steps online
- More affordable than hiring a divorce attorney
- Available in the US and Canada
- Only for uncontested divorce cases
- 30-day time limit may be unfeasible for some couples
How Does Complete Case Work?
You loathe your ex. I know; it’s the understatement of the century. But, it doesn’t mean that things should end in multiple crying sessions, shouting competitions, and months spent bickering on who gets to own the dog.
Instead of hiring a costly divorce paralegal to sort out the messy bits, Complete Case offers a stress-free solution for clients to check out without ever leaving their couch. And yes, that leaves more room for ice cream binges and rom-com hate-watching.
With that being said, couples must be at least on the same page when it comes to dividing up most of their assets. This includes child custody, debt, family property, and so forth.
It’s okay if you’re not 100% on board on some matters—as Complete Case offers some leniency through their interview sessions and respective forms.
The best thing about this online service is that they don’t charge clients for additions and future changes. There may be some confusion in understanding certain proceedings and terminologies for those who are new to the divorce game.
But, Complete Case offers unlimited customer service support through phone and email.
They also have a FAQ page and a section designated for legal-related resources. If that wasn’t already enough, this paralegal service also provides a side blog dedicated to discussing various difficult topics, such as Uncontested Divorce with Children and Military Divorce.
It’s also worth mentioning that Complete Case does not offer legal advice. This means that they can’t advise you to act on certain conditions and situations.
What they can provide is some basic information that may help answer your respective question (on their website, you’ll find a great in-depth resource guide according to each state and province).
One key highlight that makes Complete Case a contender within the e-paralegal industry is that clients can get a ‘heads up’ before filing for divorce.
This means that their online service can act as a backup plan before finalizing any serious commitments. Interested parties can still fill out their questionnaires and forms to get a feel of the overall procedure.
Unless you click the ‘okay’ button, those divorce papers won’t go through. Moving forward, this Complete Case online divorce review will go over their simple 3-step process.
Complete Case Divorce Online Service Review
For when it’s time to call it quits, Complete Case ensures that you walk away feeling calm and accomplished. First, clients must fill out some basic information in order to sign up for an account.
This includes where they live, where their spouse resides, and their respective ages.
Once you’ve finished this short questionnaire, the company will begin to ask you more in-depth queries. Of course, this relates to the division of assets.
To give readers a taste of what they might ask, this Complete Case online divorce review will outline a few below:
- How many children do you and your spouse have?
- Do you and your spouse have any debts (such as credit cards, mortgages, personal loans)?
- Are you and your spouse currently living together or living apart in separate residences?
- Does your spouse have sources of income other than employment?
The brand states that this interview process should only take approximately 30 minutes. Through each query, the company offers a few Complete Case citation tabs to help clients answer to the best of their ability.
This includes shedding light on a few legal terminologies or what to expect in future proceedings. It’s also worth noting that nothing is set in stone—you can simply go back and edit in a few changes.
Once you’ve finished this step, these files will remain open for 30 days. For those who need a bit more time, this limit can be extended for an additional fee.
When it’s time to file those divorce papers, clients can either choose to print their forms at home or request the brand to mail them to the other party.
After all of that, clients must put down their signature and present it to their local court. It’s up to you if you’d rather fax them or do it in person.
If you’re wondering what’s included in this program, this Complete Case online divorce review will break down their offered services for readers to compare:
- Calculate child support
- Provide completed documents for signature
- Determine eligibility
- Organize case information
- Provide detailed filing instructions
- Offer instant document downloads
How Much is Complete Case?
If you can afford an HD TV, we can assure you that Complete Case is at least $100 less than the average 50” widescreen. By opting for this online service, clients save a whopping 93% compared to costly divorce attorneys.
Customers only need to pay $299 as a one-time fee. For those who still find it a bit too costly, they do offer a subscription plan of only $25 per month. This fee also extends to longer cases and those who need more database storage.
To give readers a better side-by-side view, the average divorce attorney costs a staggering $1,500 to $3,500. Complete Case offers several other key advantages within their program compared to those messy dissolution papers and court hearings.
This plan includes important features such as:
- Unlimited minor document updates within 30 days
- Unlimited phone and email support
- Documents are available within 2 days (for both Canada and the United States)
- Clients can edit and update their information through their online portal
Complete Case Reviews: What Do Customers Think?
This Complete Case online divorce review scoured the internet for some client feedback.
The company website showcases a total of 50 comments with a full score rating of 5/5 stars. A majority of clients praised this DIY service for its straightforward process and how cost-effective it was.
A few individuals noted the quality of their customer service team, reporting that they were reliable and friendly in addressing any concerns. When you’re going through such an emotionally (and financially) strenuous process, it’s nice to have a helping hand.
One reviewer stated that it was exactly what they needed: “Something simple and cost-efficient.” They also concluded that it “was a great way to finish something that was so stressful.” A couple of users wrote that their services were “calm and frenzy free.”
Independent blogs, such as Survive Divorce and Wealthy Single Mommy, also gave credit to Complete Case’s simplified methods. Both parties agreed that their services provided a convenient, at-home solution devoid of any hassle or stress.
Affordability turned out to be a major deciding factor as well—the brand offered a more budget-friendly and accessible solution compared to divorce attorneys.
Despite the hype, both authors weren’t impressed with Complete Case’s limited access and lack of legal advice. The writer for Survive Divorce concluded that:
“The challenge is that you must be able to work diligently to keep costs down since there’s a monthly fee after 30 days. Unfortunately, this isn’t always doable.”
Other down points included the additional charges in mailing and the recurring monthly fee if customers don’t end their subscription plan on time.
Other sources compared Complete Case to other e-divorce services, like 3 Step Divorce and It’s Over Easy. From what we’ve seen so far, this online service seems to lag behind in terms of cost, time limit, and other key bonus features.
Is Complete Case Worth It?
Filing for divorce is never easy. With tons of paperwork and heartache in the way, it’s no wonder why most gravitate to online services like Complete Case for a quick resolution.
Is Complete Case legit? From what we’ve gathered so far—it seems like a 50/50 chance of clients leaving feeling either satisfied or frustrated.
Complete Case has one major catch up their sleeve. Couples can only file for an uncontested divorce. Legalese aside, this term only applies to those who agree on how their assets are to be divided.
While they do offer some room for partners who are at least 80% amicable when it comes to child custody, property division, and debt, this program is not for those who can’t settle for any type of closure.
If you and your polar-opposite ex struggle to find common ground, Complete Case is not a recommended service.
With that being said, Complete Case is definitely a more affordable solution for divorcees. This online service cuts the need for pricey paralegal attorneys. There’s also no need to ever leave your home, as everything can be done on the internet.
We also need to give credit to their helpful questionnaire citation and their legal guide. These two resources are crucial in educating others in court proceedings and associated terminology.
This Complete Case online divorce review generally recommends the e-commerce service. We simply recommend that you proceed with caution due to its checkered reputation.
Complete Case Promotions & Discounts
This Complete Case online divorce review hasn’t found any promotions, discount codes, and coupons that customers can use on their website. We recommend following them on their social media accounts for any future updates.
Sign up for Complete Case
Have you decided to sign up for an account? This Complete Case online divorce review will provide a step-by-step guide for readers to follow on this company’s website, CompleteCase.com:
- Head to their landing page and click the ‘Start Now’ button
- Select your state or province
- Complete all three steps to finalize your divorce papers
Where is Complete Case available?
In terms of eligibility, their program is available for American and Canadian customers only. For those who wish to have their divorce papers mailed rather than printed, we recommend contacting the brand for specifics on delivery.
How much does Complete Case cost?
In terms of the Complete Case divorce cost, clients are billed a total of $299 as a one-time fee. They also offer a subscription plan of $25 per month. It’s worth mentioning that this is the same fee they charge for extensions, changes, and unlimited storage.
How do I cancel my Complete Case subscription?
Customers can cancel their Complete Case subscription by contacting the company directly. You can also request a replacement membership for an additional fee.
What is Complete Case’s refund policy?
This Complete Case online divorce review found out that customers cannot request a refund if they already accessed their services.
Those who haven’t yet filled out their forms or finalized their papers have 30 days to ask for their money back. To initiate this process, we recommend contacting their customer service team.
How to Contact Complete Case Customer Service
For inquiries unrelated to this Complete Case online divorce review, you can contact the company through:
- Complete Case Phone Number: 1 (877) 282-0944 (Monday to Friday from 10 AM–8 PM EST)
- Email: [email protected]
- Filling out their Message Form online
- Mailing address:
701 Fifth Avenue
Seattle, Washington 98104
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